Trusted Agent profile

Hathways reviews

3.8

★★★★★ Good

111 reviews across 3 platforms

2 New Street, Pontnewydd NP44 1EE

Hathways's Pontnewydd office at 2 New Street is rated 3.8 out of 5 across 111 reviews on three platforms, including 84 Google reviews rated 3.4. Checked 9 October 2026.

3.4 / 5

Reviews on Google

This office

4.8 / 5

Reviews on Facebook

This office

5.0 / 5

Reviews on View Agents

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Pontnewydd office, from every platform, shown as written. First names only.

1/5

Google

A terrible company. Once you have signed a rental agreement, don't expect to have your calls or emails answered or any issues dealt with. They all seem friendly, and are full of promises but they do not live up to them.

Marina · 20 March 2017

5/5

Facebook

Professional, swift and exceptional service from start to finish. Super friendly staff who have gone the extra mile. Far exceeded all our expectations. Highly recommend Hathways to anyone thinking/wanting to sell their property. 😀

Jon · 17 July 2020

5/5

Google

Hathways are soo amazing and helpful with any issues. All sorted quickly all the staff are friendly and knowledgeable always give great advice. Been renting from them for several years.

Katie · 25 January 2021

1/5

Google

Emails don't get answered.

Steven · 20 March 2018

Agent replied

Hi Steven, We have asked for more details so we can investigate. Please can you provide specifics. Thanks.

5/5

Facebook

Delighted with how Phil & Team @ Hathways have helped us get ready to put our house on the market. Lots of advice & hand holding. We would highly recommend.

Nuala · 24 September 2020

5/5

Facebook

Excellent service very professional and reliable. Photos and videos of the property were very well presented. Thoroughly recommend.

Mandy · 24 November 2021

1/5

Google

After so many calls and emails(totally ignored) I decided to rent my property out through another agent! You really should return calls people,it's just courtesy! So dissapointed!

Alison · 20 March 2018

5/5

Facebook

been renting from hathways several years. there always helpful and friendly. any issues are resolved quickly. Great communication

Katie · 20 January 2021

5/5

Facebook

Great company with fantastic staff, Best service every time. Thanks All.

Joe · 21 May 2021

5/5

Google

Thanks to the Team. We have shared mutual clients for many years and the team alway deliver. Thanks all.

Elliott · 20 March 2018

5/5

Google

Excellent service, reasonable fees, couldn't ask for any more.

James · 20 March 2018

5/5

Google

Amazing service! Great local business! Would recommend strongly.

329LEW · 20 March 2018

5/5

Google

Top customer service and professional staff.

Dave · 20 March 2016

5/5

Google

Fantastic service, thank you

Helen · 20 March 2018

5/5

Google