Every review we hold for the Pontefract office, from every platform, shown as written. First names only.
★★★★★ 3/5
GoogleGood enough as estate-letting agents go. Rented a flat for just under a year. There where problems when I moved in but they sorted it pretty quickly. Tried to take money from the deposit for petty things. The service is ok and they won’t try and fleece you for money like most estate agents.
Simon · 26 February 2022
★★★★★ 1/5
GoogleI spent weeks cleaning the filthy, grease, dusty house I rented.
Which Whitegates had informed me was “clean...”
I left a year later leaving the house immaculate after three hours cleaning, only to be falsely accused of all sorts of neglect, abuse and damage in an attempt to claim £451 of my bond...
Good luck getting your Bond back!
Christopher · 14 March 2020
★★★★★ 2/5
Trustpilotunconscious bias/ racial prejudice
Definitely experienced unconscious bias, racial prejudice from Lettings negotiator. Staff in office are helpful though in my experience.
Chm · 21 May 2024
★★★★★ 1/5
GoogleAvoid at all costs. We proceeded to have an offer accepted on a property following Whitegates South Elsmall own guide valuation. When the mortgage company had their own in person valuation done at the property they said it was worth 25k … More
Andy · 4 March 2022
★★★★★ 5/5
GoogleI rented a property for 11 months with Whitegates and it was a very smooth process. The property upkeep was fantastic at all times and maintenence issues fixed straight away. They have even been understanding of my issues during COVID-19.
D · 13 April 2021
★★★★★ 5/5
GoogleI rented a property for 11 months with Whitegates and it was a very smooth process. The property upkeep was fantastic at all times and maintenence issues fixed straight away. They have even been understanding of my issues during COVID-19.
Dom · 30 March 2021
★★★★★ 5/5
TrustpilotGreat tenancy
I rented a property for 11 months with Whitegates and it was a very smooth process. The property upkeep was fantastic at all times and maintenence issues fixed straight away. They have even been understanding of my issues during COVID-19.
Dominique · 10 November 2020
★★★★★ 1/5
GoogleQuick to decidd i owe them money for damages and always in a hurry to contact me to sort things out to add money to their pot but any issues my side ignored. Will not be using again ever. Terrible company to deal with
Rikki · 15 March 2019
★★★★★ 5/5
GoogleWell Google, I only walked past there today, but I have had recent dealings with Whitegates as it happens, and can highly recommend their excellent service, and attention to detail .
John · 21 April 2020
★★★★★ 5/5
GoogleI have used whitegates Pontefract to buy, sell and let/manage properties. They are a great team. Always friendly and helpful. Can't fault them.
Ryan · 14 March 2020
★★★★★ 5/5
GoogleVery friendly and helpful team of people.
Nicholas · 8 March 2022
★★★★★ 5/5
GoogleVery friendly and helpful team of people.
Nick · 27 February 2022
★★★★★ 5/5
GoogleExcellent level of service, friendly staff with professional attitudes.
Nigel · 13 April 2020
★★★★★ 5/5
GoogleGood
Chris · 5 February 2025
Agent replied · 13 April 2026
Thank you for your 5-star review! ⭐ We're glad you had a good experience and appreciate you taking the time to share it. If there's ever anything more we can help with, don't hesitate to get in touch., The Whitegates Team 💙
★★★★★ 5/5
GoogleRating only, no written review.
Chan · 30 October 2024
★★★★★ 5/5
GoogleRating only, no written review.
Alan · 13 April 2021
★★★★★ 5/5
GoogleRating only, no written review.
Chris · 13 April 2021
★★★★★ 1/5
GoogleWorst
Victor · 13 April 2020
★★★★★ 5/5
GoogleRating only, no written review.
Vicky · 13 April 2020
★★★★★ 5/5
GoogleRating only, no written review.
Zoltán · 13 April 2020
★★★★★ 1/5
GoogleRating only, no written review.
Nick · 15 May 2018
★★★★★ 5/5
GoogleRating only, no written review.
Velizar · 15 May 2018
★★★★★ 5/5
GoogleRating only, no written review.
Charlie · 15 May 2017
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.