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Whitegates Pontefract, Castleford & South Elmsall reviews

4.0

★★★★★ Great

71 reviews across 3 platforms

21 Beastfair, Pontefract, WF8 1AL

Part of Whitegates, see every office.

Whitegates's Pontefract office at 21 Beastfair is rated 4.0 out of 5 across 71 reviews on three platforms, including 53 Google reviews rated 4.2.

Google logo

4.2 / 5

53

Reviews on Google

This office

View Agents logo

5.0 / 5

3

Reviews on View Agents

This office

Trustpilot logo

15

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

About Whitegates Pontefract

We're an experienced agent operating across Pontefract, Castleford, Knottingley, Featherstone, Ackworth and have been selling and letting properties since 2008. Our team consists of six property professionals who are ready to help you find a property in the local area. We're a local business, run by local people, and won't fleece you with hidden fees or charges, so contact us today to find out more about what we can do for you.

Reviews

Every review we hold for the Pontefract office, from every platform, shown as written. First names only.

3/5

Google

Good enough as estate-letting agents go. Rented a flat for just under a year. There where problems when I moved in but they sorted it pretty quickly. Tried to take money from the deposit for petty things. The service is ok and they won’t try and fleece you for money like most estate agents.

Simon · 26 February 2022

1/5

Google

I spent weeks cleaning the filthy, grease, dusty house I rented. Which Whitegates had informed me was “clean...” I left a year later leaving the house immaculate after three hours cleaning, only to be falsely accused of all sorts of neglect, abuse and damage in an attempt to claim £451 of my bond... Good luck getting your Bond back!

Christopher · 14 March 2020

2/5

Trustpilot

unconscious bias/ racial prejudice

Definitely experienced unconscious bias, racial prejudice from Lettings negotiator. Staff in office are helpful though in my experience.

Chm · 21 May 2024

1/5

Google

Avoid at all costs. We proceeded to have an offer accepted on a property following Whitegates South Elsmall own guide valuation. When the mortgage company had their own in person valuation done at the property they said it was worth 25k … More

Andy · 4 March 2022

5/5

Google

I rented a property for 11 months with Whitegates and it was a very smooth process. The property upkeep was fantastic at all times and maintenence issues fixed straight away. They have even been understanding of my issues during COVID-19.

D · 13 April 2021

5/5

Google

I rented a property for 11 months with Whitegates and it was a very smooth process. The property upkeep was fantastic at all times and maintenence issues fixed straight away. They have even been understanding of my issues during COVID-19.

Dom · 30 March 2021

5/5

Trustpilot

Great tenancy

I rented a property for 11 months with Whitegates and it was a very smooth process. The property upkeep was fantastic at all times and maintenence issues fixed straight away. They have even been understanding of my issues during COVID-19.

Dominique · 10 November 2020

1/5

Google

Quick to decidd i owe them money for damages and always in a hurry to contact me to sort things out to add money to their pot but any issues my side ignored. Will not be using again ever. Terrible company to deal with

Rikki · 15 March 2019

5/5

Google

Well Google, I only walked past there today, but I have had recent dealings with Whitegates as it happens, and can highly recommend their excellent service, and attention to detail .

John · 21 April 2020

5/5

Google

I have used whitegates Pontefract to buy, sell and let/manage properties. They are a great team. Always friendly and helpful. Can't fault them.

Ryan · 14 March 2020

5/5

Google

Very friendly and helpful team of people.

Nicholas · 8 March 2022

5/5

Google

Very friendly and helpful team of people.

Nick · 27 February 2022

5/5

Google

Excellent level of service, friendly staff with professional attitudes.

Nigel · 13 April 2020

5/5

Google

Good

Chris · 5 February 2025

Agent replied · 13 April 2026

Thank you for your 5-star review! ⭐ We're glad you had a good experience and appreciate you taking the time to share it. If there's ever anything more we can help with, don't hesitate to get in touch., The Whitegates Team 💙

5/5

Google

Rating only, no written review.

Chan · 30 October 2024

5/5

Google

Rating only, no written review.

Alan · 13 April 2021

5/5

Google

Rating only, no written review.

Chris · 13 April 2021

1/5

Google

Worst

Victor · 13 April 2020

5/5

Google

Rating only, no written review.

Vicky · 13 April 2020

5/5

Google

Rating only, no written review.

Zoltán · 13 April 2020

1/5

Google

Rating only, no written review.

Nick · 15 May 2018

5/5

Google

Rating only, no written review.

Velizar · 15 May 2018

5/5

Google

Rating only, no written review.

Charlie · 15 May 2017

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Whitegates's Google reviewsLeave Whitegates a review

Questions about Whitegates Pontefract, Castleford & South Elmsall

How many reviews does Whitegates Pontefract, Castleford & South Elmsall have?

Whitegates's Pontefract office has 71 reviews across three platforms: 53 on Google, 3 on View Agents, 15 on Trustpilot.

What is Whitegates Pontefract, Castleford & South Elmsall's rating?

Whitegates Pontefract, Castleford & South Elmsall is rated 4.0 out of 5 across all 71 reviews, and 4.2 out of 5 on Google from 53 reviews.

Where is Whitegates's Pontefract office?

Whitegates Pontefract, Castleford & South Elmsall, 21 Beastfair, Pontefract, WF8 1AL.

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