Atrium Estate & Letting Agents Polmont reviews

★★★★★ 5/5

Facebook

Thank you so much to Nicola and Atrium. Having tried to sell my flat a few years previously with a different company I was daunted going into the process again. However Nicola was great, the photographs really complemented the flat and it was under offer within 2 weeks - just in time for Lockdown. A really helpful, successful business - highly recommend choosing Atrium

Fiona · 8 May 2020

★★★★★ 5/5

Facebook

We would highly recommend Atrium for the sale of your property. Even although they were very busy Lisa was still available to show up to our house at short notice and get our property on the market very quickly. All it took was 4 days for the house to sell. So we were over the moon with this outcome. Great, professional team at atrium

Tracy · 19 December 2019

★★★★★ 5/5

Google

I couldn’t be more delighted with the service I received from the girls at Atrium. Such friendly professionalism and they sold my house in 3 days! Nicola goes above and beyond in offering support and ensuring the whole process is seamless & stress free. Thank you Ladies, I would highly recommend you to anyone.PositiveResponsiveness, Quality, Professionalism, Value

Jan · 25 August 2021

★★★★★ 1/5

Facebook

I was dealing with Rebecca and Shona in regards to my interest in a property, extremely disappointed in the agents as there has been no communication from them. Firstly they had addressed me by the wrong name in their emails making me unsure whether the information was for myself. Afterwards, my solicitor had been in contact to put our note of interest on the property we viewed which was done by the owners, neither of the agents informed me about this. He was then informed the property would be going to a closing date but it hadn’t been settled. At the weekend the agents were in touch with myself about my feelings and thoughts on the property which I informed them I was very interested and had put my note of interest and was considering an offer. I asked Shona to confirm if it was going to a closing date she confirmed that this was the case but gave no details of when this would be and thanked me for my information. My solicitor had been in contact again to check if the date had been settled but no information was given from the agents. When I got back in contact with my solicitor to check for any updates, he immediately contacted the agents again to which he was informed the closing date had happened with no information provided to ourselves. The agents had 3 opportunities to inform us of the closing date but we had nothing. I’m extremely disappointed in how this situation has been handled, and feel like there has been a complete dishonesty from the agents. I’m writing this review as I hope this doesn’t happen to anyone else who is looking at properties atrium is selling and to be cautious and to stay in contact with them so this doesn’t happen to anyone else as it’s a completely disappointing feeling.

Nadia · 5 June 2025

★★★★★ 5/5

Facebook

I can’t recommend Lisa highly enough. She has a wealth of knowledge and experience of the job and the local area and sold our house in a week of it going on the website. Having not sold a house in a long time, she kept us right along the way and was a pleasure to work with! I completely trusted her judgement.

Kerry · 21 February 2019

★★★★★ 5/5

Google

Atrium went above and beyond in managing the sale of my house in difficult circumstances - when I was making a permanent move overseas and recovering from covid! They managed the entire process seamlessly and went above and beyond with additional services. They presented the house well and it sold quickly. I wouldn’t hesitate to recommend them.

Carol · 22 December 2024

★★★★★ 5/5

Google

I used Atrium to sell my mother's house and from the start Lisa and Nicola were great at getting things done. The house sold within 3 weeks with Atrium keeping me up to date with viewings and offers. I would recommend Atrium if you are looking to sell your house.PositiveResponsiveness, Quality, Professionalism

Stephen · 25 August 2021

★★★★★ 5/5

Google

Without doubt the best lettings and estate agent around. We used both services - we let out a property with Atrium and we've sold with them too and each part of the business is professional, friendly and very, very good at their jobs. I can …

Paul · 14 April 2025

★★★★★ 5/5

Google

Absolutely fantastic. Made the sale process simple and got us a great price on our property. Both Lisa and Nicola were friendly and kept us up to date at all times. Highly recommend them, you will not be disappointed! 10/10PositiveResponsiveness, Quality, Professionalism, Value

Michelle · 25 August 2022

★★★★★ 5/5

Google

To my husband and I Atrium provide a quality friendly service, they were with us every step of the sale and were very reassuring at all times.

Janet · 29 October 2025

★★★★★ 5/5

Google

I would like to personally thank Nicola for her help and support selling my mums house, she helped put my fears aside explaining each step making this terrible time so much easier her professionalism shown thru Thank you again appreciate your help and support

Charmaine · 29 June 2022

★★★★★ 5/5

Google

Very pleased with the service provided, from the very early stages, through the various pitfalls of selling a house (not Atrium's fault) Atrium were a pleasure to work with. Easy to get on the phone, very quick reply to emails and texts. Would highly recommend.

Richard · 14 April 2025

★★★★★ 5/5

Facebook

A huge thank you to Lisa & the team at Atrium. Lisa’s wealth of experience, knowledge and professionalism made the whole process of selling my father in laws house so easy & stress free. I would highly recommend Atrium to anyone buying or selling a property as they provide a fantastic & friendly service. Thank you again.

Lindsay · 17 June 2019

★★★★★ 5/5

Facebook

Bought our house and sold our property with atrium which was a very smooth and quick process! Would recommend to anyone who’s looking for a stress free move - thanks again to Lisa and Nicola and the team for everything overall delighted x

Diana · 18 July 2022

★★★★★ 5/5

Google

A great big thankyou to Lisa and ladies at Atrium ,I wouldn't hesitate in recommending you ,great communication from start to finish .

Janette · 28 November 2025

★★★★★ 5/5

Google

We are so grateful to all of the girls at Atrium for the help and support they gave to us when we recently sold our family home of 60 years, owned by our parents. Atrium conducted the viewings and guided us through the entire process from start to closing date. They dealt with everything with empathy, professionalism and all done in a timely manner.Thanks to everyone involved and I wouldn’t hesitate to recommend Atrium to anyone selling a property.

Dorothy · 26 July 2023

★★★★★ 5/5

Google

Fantastic service from start to finish from Lisa and all the ladies at Atrium. Can’t recommend them enough if you’re thinking about selling your property.

Gav · 29 October 2025

★★★★★ 5/5

Facebook

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King · 11 November 2022

★★★★★ 5/5

Facebook

I highly recommend Lisa at Atrium. Lisa's knowledge, experience and professionalism made the process of selling & buying through her so straightforward. Lisa maintained a great rapport with me throughout and worked very hard on my behalf. She was contactable day and night and took all the stress out of selling my property! Thanks again!

Jack · 19 March 2019

★★★★★ 5/5

Facebook

Lisa sold our house in a week! She was great, kept us updated, did all of our viewings and was a pleasure to work with. I can't recommend Atrium highly enough. As first time sellers it was a very daunting experience but Lisa made the whole process and experience very easy.Thank you so much Lisa!

Lauren · 6 January 2019

★★★★★ 5/5

Google

We were very pleased with Atrium throughout the process of selling our property. We immediately felt we should go with Atrium once we met Lisa after having met with serval other estate agencies. The staff were quick to respond to our …

J · 14 April 2025

★★★★★ 5/5

Google

I went to Atrium after looking at 2 other estate agents and after meeting Lisa, I felt that Atrium were the best fit for us for selling our home and I am so happy to say that I was not wrong! From start to finish, they kept me informed of everything I needed to know and got us the best purchaser for our home. Both Lisa and Nicola are so lovely to deal and I felt completely at ease with them. I would highly recommend Atrium for selling your home or anything estate agent related. Thanks again guys! 😘 xx

Gilly · 26 March 2023

★★★★★ 5/5

Google

Atrium Estate Agents have delivered excellent, consistent service over the last year we have worked together. In particular, Lisa's experienced appraisal of our needs and Nicolas unending commitment to the job have made us feel very well looked after. Atrium helped us to refurbish our Scottish home and find well-matched renters with relative ease. As a non-resident landlord, their ability to keep us regularly informed and to flexibly undertake tasks as they arise has been priceless to us. The personal touch and attention Atrium offer is not something I've found to exist elsewhere in the market, so it is without hesitation I give them 5 out of 5 stars and encourage you work with them no matter your needs.

Bradford · 24 February 2023

★★★★★ 5/5

Google

Highly recommend Atrium , Lisa and her team were very professional and our house sale was very quick. Thank you for a great service excellent.

Patricia · 21 August 2023