Trusted Agent profile · Plymouth · Devon
★★★★★
907 reviews across 2 platforms
39 Mutley Plain Mutley Plain, Plymouth, Devon, PL4 6JQ
Part of haart, see every office.
haart's office in Plymouth, Devon, at 39 Mutley Plain Mutley Plain, is rated 4.7 out of 5 across 907 reviews on two platforms, including 867 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards, one of eight awards haart won in 2026.
Tell us what you need and we'll put you in touch. haart hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Plymouth.
The Trusted Agent 2026 results for haart, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Plymouth office, from every platform, shown as written. First names only.
5/5
GoogleCharis was very professional kind and helpful and gave a great account of the company ! Give this lady a promotion I would say, more genuine people like this are needed for customers.
Hi Nick, thank you so much for leaving Charis such a wonderful review. We are very lucky to have her :) Kind Regards, haart Lettings Plymouth
5/5
GoogleLuke boon, absolute asset to the company! This guy knows his stuff, without him selling and buying simply would not of been possiable. Along with Jordan who is Extremely focused and goal driven giving you the confidence you need in this stressful time. Also, thanks to Gemma for your well mannered, professional yet personal advise. Thanks guys for getting us our dream! Steve and Donna.
Dear Steve & Donna, Thank you so much for your 5* Review. We are over the moon with this. We are glad you found the service to be helpful and professional and we wish you all the best in your new home! From all the team at haart Plymouth
5/5
GoogleI would like to say I feel charis Marley is an asset to your company, charis is very professional, affiant and possesses fantastic customer- care and support skills, it’s been a pleasure working with her. Thank you Charis Marley.
Hi Kelly, Thank you so much for leaving such a lovely review for Charis. She really is an asset and we are very proud of her. Kind Regards, haart Lettings
5/5
GoogleRachel who showed us the property was lovely and answered any questions we had about the house and the current situation regarding the vendors
Good morning Richard, thank you for leaving our wonderful sales negotiator a 5* review. All the best, Plymouth haart sales team.
5/5
GoogleThank you Thersia for your service. It was very easy booking for a convenient viewing date and time because of your kindness. It was a pleasure talking to you. xxx
Hi Mavis, Thank you for leaving such a lovely review for our new Senior Negotiator Thersia. Kind Regards, haart Lettings Plymouth
5/5
GoogleAlexandra was such a delight to deal with, kept in touch and customer service was above and beyond, we really have had the most wonderful experience with Haart! She has been so helpful and kind!PositiveResponsiveness, Quality, Professionalism, Value
Hi Sofia, Thanks very much for taking the time to leave a 5* Review for Henrieta. Please don't hesitate to contact us if you require assistance in the future. Kind regards - haart Devon Property Management
5/5
GoogleAll the staff at the Plymouth Branch have always been very helpful and friendly throughout my eight years renting through them. Any problems were dealt with immediately, and professionally, in particular Sarah Parsley always very friendly and sorted any problems I have had straight away. Thank you to you all
Dear Chrissy, Many thanks for taking the time to leave a 5* Review for us. Kind regards, haart Devon Property Management
5/5
GoogleBig thank you to Lauren in all her efforts to help us find our dream first home! What could of been a stressful experience was made really straight forward and the customer service we received was definitely 5*! Thanks again Lauren and Jordan for the after care and keeping us up to date every step of the way! From Cat & James
Dear James Vine, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. We wish you all the best for the future in your new home. haart Plymouth estate agents
5/5
GoogleCharis was fantastic, easy to chat to, paid attention to my property requirements and made extra suggests on possible good fits. Viewings set up and looking forward to meeting in person.
Hi David, Thank you for taking the time to leave our Negotiator Charis such a lovely review. We hope you find your dream home soon :) Kind Regards haart Lettings Plymouth
5/5
GoogleCannot thank Sammie enough for the help and guidance she gave us when viewing properties. The one we are hoping to buy was one that she suggested after listening to our requirements. She instinctively knows how to build rapport with people. She is a credit to her team and Haart and we do not hesitate to recommend Haart in Plymouth
Dear Mark Yorke, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. Thanks again for the recommendation, and have an amazing day!
5/5
GoogleBig Thankyou to Lauren for all of her help whilst viewing properties with Haart. She was always fast and efficient with feedback and following up on any queries that I had. I found her to to be very pleasant and helpful. Even though I didn’t end up selling my house or buying with Haart, Lauren was a pleasure. Kind Regards
Dear Lisa Reed, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. haart Plymouth
5/5
GoogleAfter a very long property purchase with its up's down's Jayne was a rock couldnt have got through this without her
Good morning, Thank you for leaving me a review, I am happy to have got you through, Jayne :-)
5/5
GoogleThough the Gas Safety Cert was a Pass Haart were quick to respond to my request to carry out the advisory works on the cert including installation of a new smoke alarm with 10 year guarantee, fitting a new flue collar and rectifying the boiler electrical connection issue
Thank you for your 5* Review.
5/5
GoogleI would like to give a shoutout to Henrieta (Property Manager, Plymouth) for her exceptional services as our property manager. She was extremely professional in her service and helped us through our agreement extension as well as periodic check process. We really appreciate her professionalism.
Dear David. Thank you for your five star review. The great feedback on Henrieta has been passed on. Kind regards haart Plymouth.
5/5
GoogleExcellent serviceI dealt with Alexandra crook who made the whole process seamless from start to finish if your looking for a property I would highly recommend
Thank you so much Thomas! I appreciated this :) Alexandra
5/5
GoogleCannot thank Sammie enough for the help and guidance she gave us when viewing properties. The one we are hoping to buy was one that she suggested after listening to our requirements. She instinctively knows how to build rapport with people. She is a credit to her team and Haart and we do not hesitate to recommend Haart in Plymouth
Dear Mark Yorke, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. Thanks again for the recommendation, and have an amazing day!
5/5
GoogleOne huge thanks to Jordan at Haart Mutley for really going above and beyond with the purchase of our home. Nothing ever too much trouble and we were dealt with in a really friendly, professional manner. Even when the process slowed down she was a voice of reassurance which we really appreciated. Thank you SO much 👏🏻👏🏻👏🏻 …
Dear Kelly Hughes, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. We hope you have a lovely future in your new home! Thank you again for your star rating! Regards haart Plymouth
5/5
GoogleCharis was excellent, asked the right questions both professionally and enthusiasticly, rare combination indeed. Look forward to meeting her for the viewing on Tuesday. Rockstar!
Hi There, thank you for leaving such a great review for our Rockstar Charis :) Kind Regards, haart Lettings Plymouth
5/5
GoogleExcellent company to deal with ,Amy Marshall was very professional during my viewing. Looking for solutions with room sizes to accommodate my furniture, I would recommend this branch. Nick H
Hi There, Thank you so much for taking the time to leave a review. It was a pleasure to meet you, hopefully we will have something for you soon :) Kind Regards haart Lettings Plymouth
5/5
GoogleSamantha was very welcoming and informative about everything on my viewing, great service
Hi Aidan, Thank you for the great feedback. Kind Regards, haart Lettings Plymouth
5/5
GoogleWe had Todd Daley show us around the property we were viewing and he was very helpful and informative on the different questions we had to ask
5/5
GoogleMr Krisztian Bucsai from Heart showed me a property on the barbican this week. I just wanted to say how helpful and knowledgeable about the area he was and totally understood what sort of area and property I was looking for. Thank you Jacky Bentley
Thank you for your 5* Review
5/5
GoogleVery professional service. All questions answered quickly and efficiently. Communication from Sean was outstanding. Charlie gave excellent customer service when myself and mother in law entered the branch. I have had many dealings with estate agents and I would not recommend them all however Haart were excellent and I would happily recommend to family members and friends.
Dear Donna Taylor, Thank you for taking the time to leave us feedback. We are pleased to hear about your experience with us. I will be sure to pass this on to our lettings team. Thank you again for your star rating! Regards haart Plymouth
5/5
GoogleHaart have been great with helping me find my ideal property, which I've had my offer accepted on. So that is scary but exciting. They have been so efficient, kind and so helpful. Jayne, has been so informative, understanding and just a great help with navigating this new journey of first time buying. She has been really reassuring. Not only is she after the sellers wants but as the buyer she also considers you and wants to congratulate and be apart of the process both sides.
Thank you for leaving such a lovely review. We hope to get you into your new home soon :-)
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: haart, Plymouth won Platinum; haart, Wembley won Platinum; haart, Lincoln won Platinum; haart, Doncaster won Platinum; haart, Bury St Edmunds won Platinum; haart, Clacton On Sea won Platinum; haart, Dartford won Platinum; haart, Romford won Platinum.
Tell us what you need and we'll put you in touch. haart hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Plymouth.
