5/5
GoogleAlexandra has been really informative and has been patient and incredibly kind as she has taken the time to answer all my questions.
Agent replied · 26 August 2024
Thank you for leaving Alexandra a 5* Review :-)
Trusted Agent profile · Plymouth, Devon
haart Plymouth reviews
★★★★★
867 reviews across 2 platforms
39 Mutley Plain Mutley Plain, Plymouth, Devon, PL4 6JQ
Part of haart, see every office.
haart's office in Plymouth, Devon, at 39 Mutley Plain Mutley Plain, is rated 4.7 out of 5 across 867 reviews on two platforms, including 827 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards, one of eight awards haart won in 2026.
Awards
The Trusted Agent 2026 results for haart, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Plymouth office, from every platform, shown as written. First names only.
Google5/5
GoogleI was contacted by one of your agents called Ms. Samantha Demuth, who was very helpful 😀. She enthusiastically clarified all my doubts and arranged a property viewing at the earliest possible instance. I am really thankful for all her efforts in assisting me. I am yet to see the property and move forward. I will definitely come back here to update my review and add more info about their service.
Agent replied · 26 August 2024
Hi Janitha, Thank you so much for leaving our newest team member Samantha such a great review. Kind Regards, haart Lettings Plymouth
5/5
GoogleThis whole process from beginning to end has been seamless. From marketing our property (where we got more than we were happy to sell at), answering all questions no matter how ridiculous they may have been. Keeping our buyers informed, contacting other people on our behalf amongst other things. The team at Haart have made a very stressful situation a lot less complicated and hassle free. Thank you all so much
Agent replied · 26 August 2024
Hello Darren, Thank you for leaving us a lovely review. Not long now and you will be in your new home. Jayne :-)
5/5
GoogleA fantastic viewing and great service. Other estate agents have been very pushy, but the Harrt sales consultant Alexandra was great and was able to enthusiastically answer all of our questions and concerns! Recommended!
Agent replied · 30 December 2023
Thank you for the review! Really great to hear this feedback :) Kind regards, Alexandra, haart Plymouth
5/5
GoogleMy experience with Thersia Pepperell was very pleasant,she is very lovely,kind and down to earth and she interacts well with clients I can recommend any time.
Agent replied · 20 June 2024
Hi Ivy, Thank you so much for leaving Thersia a 5 star review. Kind Regards, haart Lettings Plymouth
5/5
GoogleAlexandra from Haart in Plymouth was friendly, polite and professional when we met her for our viewing. She answered our questions and helped us check all areas of the property. Looking forward to contacting her to discuss our next steps.
Agent replied · 26 August 2023
Thank you for taking the time to leave Alexandra a review. We look forward to speaking to you in the future :-) haart Plymouth
5/5
GoogleCharis, who works at Haart Lettings Plymouth, is absolutely lovely! She is very friendly, punctual and approachable- and made the experience all the more enjoyable.
Agent replied · 13 April 2026
Hi Ramanie, Thank you for taking the time to leave Charis a 5 star review. Kind Regards haart Lettings Plymouth
5/5
GoogleI was looking for a place to rent and I have to say that the agency and especially mr. Krisztian Bucsai was of great help when it came to renting and all the details it entails. His communication was great and he always answers my questions and worries promptly.
Agent replied
Hi Maria. Thank you so much for such a great review. I have passed on the great feedback to Krisztian :-). Regards haart Plymouth.
5/5
GoogleSamantha is Very lovely and jovial.down to earth and very accommodating.i really enjoyed my viewing because of her
Agent replied · 24 October 2024
Hi Jacqueline, thank you for the great feedback :) Kind Regards, haart Lettings Plymouth
5/5
GoogleHaart managed to sell my house within 3 weeks of going on the market, generated over a 1000 online views, phoned and emailed me at least once a day with the feedback from the 15 actual viewings generated. Jenny and the team were so professional and can not thank them enough and would highly recommend them to anyone looking for a professional service.
Agent replied
Dear Lee Percy, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. We always love to hear from our customers, especially with such great feedback. haart Plymouth estate agents
5/5
GoogleAlthough we did not use Hart to sell our property (although we would next time!) Jenny, who is one of the sale negotiators was the most pro active estate agent that we met whilst looking for a property in Plymouth. She went above and beyond. Jen kept us up to date with new properties and was professional and really lovely to deal with.
Agent replied
Dear Dave Cantin, Dear Dave Cantin, Thank you for leaving such great and detailed feedback about your experience with haart Plymouth estate agents. We're looking forward to your next visit with us!
5/5
GoogleJordan and Lauren have been brilliant in the sale of my property in Plymouth. Jordan was confident, good natured and welcoming on my first meeting and the feeling continued throughout the sale. They were always available for any queries and worked hard to give my property the attention it deserved. I would definitely recommend this team to others selling in Plymouth. Thanks again.
Agent replied
Dear Alex Smith, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. haart Plymouth estate agents
5/5
GoogleVery professional and friendly agency, we had a problem with our washing machine and it was sorted out very quickly. Happy to be one of their tenants, Henrieta Klimkova was lovely to talk to and we extend our gratitude and thanks to her and the team at Haart.
Agent replied
Thank you for taking the time to leave such a lovely review for Henrieta. Kind Regards, Haart - Devon Property Management Team
5/5
GoogleI had the pleasure of dealing with James Lloyd-Davies and he was extremely knowledgeable and helpful, I would definitely recommend him
Agent replied · 13 April 2026
Good morning Aura, thank you for leaving James a 5 star review. All the best, Plymouth haart sales team.
5/5
GoogleCharis was very professional kind and helpful and gave a great account of the company ! Give this lady a promotion I would say, more genuine people like this are needed for customers.
Agent replied · 30 December 2023
Hi Nick, thank you so much for leaving Charis such a wonderful review. We are very lucky to have her :) Kind Regards, haart Lettings Plymouth
5/5
GoogleI would like to say I feel charis Marley is an asset to your company, charis is very professional, affiant and possesses fantastic customer- care and support skills, it’s been a pleasure working with her. Thank you Charis Marley.
Agent replied · 26 August 2023
Hi Kelly, Thank you so much for leaving such a lovely review for Charis. She really is an asset and we are very proud of her. Kind Regards, haart Lettings
5/5
GoogleLuke boon, absolute asset to the company! This guy knows his stuff, without him selling and buying simply would not of been possiable. Along with Jordan who is Extremely focused and goal driven giving you the confidence you need in this stressful time. Also, thanks to Gemma for your well mannered, professional yet personal advise. Thanks guys for getting us our dream! Steve and Donna.
Agent replied
Dear Steve & Donna, Thank you so much for your 5* Review. We are over the moon with this. We are glad you found the service to be helpful and professional and we wish you all the best in your new home! From all the team at haart Plymouth
5/5
GoogleRachel who showed us the property was lovely and answered any questions we had about the house and the current situation regarding the vendors
Agent replied · 13 April 2026
Good morning Richard, thank you for leaving our wonderful sales negotiator a 5* review. All the best, Plymouth haart sales team.
5/5
GoogleThank you Thersia for your service. It was very easy booking for a convenient viewing date and time because of your kindness. It was a pleasure talking to you. xxx
Agent replied · 21 March 2024
Hi Mavis, Thank you for leaving such a lovely review for our new Senior Negotiator Thersia. Kind Regards, haart Lettings Plymouth
5/5
GoogleAlexandra was such a delight to deal with, kept in touch and customer service was above and beyond, we really have had the most wonderful experience with Haart! She has been so helpful and kind!PositiveResponsiveness, Quality, Professionalism, Value
Agent replied · 20 June 2024
Hi Sofia, Thanks very much for taking the time to leave a 5* Review for Henrieta. Please don't hesitate to contact us if you require assistance in the future. Kind regards - haart Devon Property Management
5/5
GoogleAll the staff at the Plymouth Branch have always been very helpful and friendly throughout my eight years renting through them. Any problems were dealt with immediately, and professionally, in particular Sarah Parsley always very friendly and sorted any problems I have had straight away. Thank you to you all
Agent replied
Dear Chrissy, Many thanks for taking the time to leave a 5* Review for us. Kind regards, haart Devon Property Management
5/5
GoogleCharis was fantastic, easy to chat to, paid attention to my property requirements and made extra suggests on possible good fits. Viewings set up and looking forward to meeting in person.
Agent replied · 30 December 2023
Hi David, Thank you for taking the time to leave our Negotiator Charis such a lovely review. We hope you find your dream home soon :) Kind Regards haart Lettings Plymouth
5/5
GoogleBig thank you to Lauren in all her efforts to help us find our dream first home! What could of been a stressful experience was made really straight forward and the customer service we received was definitely 5*! Thanks again Lauren and Jordan for the after care and keeping us up to date every step of the way! From Cat & James
Agent replied
Dear James Vine, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. We wish you all the best for the future in your new home. haart Plymouth estate agents
5/5
GoogleAfter a very long property purchase with its up's down's Jayne was a rock couldnt have got through this without her
Agent replied · 20 June 2024
Good morning, Thank you for leaving me a review, I am happy to have got you through, Jayne :-)
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about haart Plymouth
Has haart won any awards?
Yes. In The Trusted Agent 2026 awards: haart, Plymouth won Platinum; haart, Wembley won Platinum; haart, Lincoln won Platinum; haart, Doncaster won Platinum; haart, Bury St Edmunds won Platinum; haart, Clacton On Sea won Platinum; haart, Dartford won Platinum; haart, Romford won Platinum.
