Fulfords Lettings Plymouth reviews

★★★★★ 1/5

Trustpilot

Very disappointing experience with…

Very disappointing experience with Fulfords Paignton. Our tenancy agreement contained a clear break clause (Clause 17.2), and we gave the required notice, yet we later faced a claim for £687.12 in alleged rent arrears and a dispute over our £1,200 deposit. Our emails and calls to arrange the check-out went unanswered, nobody attended the inspection, so we had to video the property ourselves. We even had to travel to Paignton with a van full of our belongings simply to return the keys. The landlords supported the same position as the agency throughout the dispute. We took the matter through the independent mydeposits adjudication process. The adjudicator confirmed that our notice complied with Clause 17.2, no rent was owing, and awarded £0 to the landlord and the full £1,200 deposit back to us. Based on our documented experience, we would not recommend Fulfords Paignton. Keep everything in writing, know your tenancy agreement and protect your rights.

Zhasmin · 18 August 2026

★★★★★ 5/5

Trustpilot

Fulfords Plymouth feedback

We dealt with Fulfords, Plymouth and we recieved a very personalised service big thanks to Lara and Mia! We were kept informed and with enthusiam achieving our property sale. Clearly Lara as manager brings a wealth of experience and she follows through thanks again ! Mike & Jill Gale - Plymouth

Mike · 29 March 2026

★★★★★ 5/5

Google

I would highly recommend using them when purchasing your first home, Oliver has been really helpful and made everything easy and effortless when buying our first home.

Matthew · 16 December 2025

★★★★★ 5/5

Trustpilot

Fulfords Plymouth - Sold Stc

Fulfords Plymouth - James Jason Ashleigh Hannah I have just sold my home STC with them. James valued it. And did the viewings. Jason dealt with my paperwork and offers. Ashleigh and Hannah were in the background booking viewings and doing confirmations for me. They were all great. My house was on the market about 10 days. I have found them to be thorough throughout the process so far. And highly efficient. So far I can highly recommend them. I hope the high standard of care continues throughout the process until we have exchanged!

Sally · 29 April 2025

★★★★★ 5/5

Trustpilot

Aaron Marks in Exeter branch is great

I would like to thank Aaron Marks in the Exeter branch for being such a kind, professional and helpful member of staff. My family have recently rented a property from Fulfords and couldn’t be happier. The times I have called the office, I have been greeted warmly by all staff and they couldn’t have been more helpful.. Thank you!

Jenna · 12 November 2025

★★★★★ 1/5

Trustpilot

Fulfords in Tavistock fall way short of…

Fulfords in Tavistock fall way short of customer service for buyers of their marketed properties. We understand that estate agents represent the vendor but it is ultimately the purchaser who pays their wages. Todd Schooling in Tavistock works only for the vendor and does not use common sense when a sale falls through lower down the chain. Straight to vendor without having patience to ascertain if the chain can be salvaged(which it has). He does not consider how much money other people have paid out to get to things moving. Through no fault of his own, he is young and inexperienced with no apparent manager to assist in Tavistock. No feedback when questions asked, or only partial answers. Think twice if you want to use Fulfords.

Jimstein · 17 June 2026

★★★★★ 5/5

Trustpilot

A Proactive company is a GREAT company

A proactive company is a GREAT company! Fulfords were very prompt in calling us after we filled in the initial free valuation form online. Thank you to Joe E at Fulfords Newton Abbot for appraising our property today. Details Joe gave were thorough in terms of what Fulfords offered as a company = clear pricing, the selling procedure, in house services, which as a package could enable a smoother sale or purchase and he spoke with very high regard for the Team in working together - with a bit of friendly competition on who can capture each client and get them through the finishing line first 😆 Joe was very professional in appearance, polite, friendly, had a positive attitude and he has the gift of the gab (in a nice way), I could feel his drive for productivity and goal to not only gain business but also for personal achievement. The written valuation report was very prompt after the home visit. Thank you again 😊 Tammy

STARBAR · 11 March 2025

★★★★★ 1/5

Trustpilot

Very poor

I initially left a five-star review for Fulfords Paignton because they were very helpful in securing me a rental property. Unfortunately, my experience after moving into the property has been disappointing. Since taking occupancy, I have encountered several issues within the property which took a considerable amount of time to be addressed and resolved. Communication and support during this period were not of the standard I expected. I also experienced problems regarding the gas and electricity accounts. Based on information provided by the agency, I was led to believe certain dates were correct, but this resulted in me being charged for utility usage during a period when I was not living at the property. While my initial experience was positive, the level of service provided after moving in has left me disappointed. Prospective tenants may wish to consider this when choosing a letting agent.

Neil · 11 June 2026

★★★★★ 5/5

Google

I can't praise this branch of Fulfords enough from our recent house sale. Starting with the valuation process, they were happy to allow us the time to think through what we wanted to do with the listing and recommended having the pictures take place before the start of the Christmas period before decorations go up and date the pictures, they also recommended a listing day where online views are at their busiest. The valuation for the house was also spot on. Before listing we knew what our end fees would be and worked on a no sale no fee basis. When it came to viewings, they would always contact to confirm before allowing anyone come and view, always providing feedback from each viewing that took place. Finally the agents that completed the viewings at our house always spoke really positively and were really enthusiastic about our home. When I compare how they spoke about our home to the way other agents spoke about the houses we were viewing I know we sold through the right agents.

James · 4 September 2025

★★★★★ 1/5

Trustpilot

Avoid in Devon especially Tavistock branch and area manger Russell

Absolutely terrible service from Tavistock branch and area manager Russell. Inconsistent and unreliable communication from the start. Never stuck to promised weekly updates. Allowed the buyer to drag her feet for months and then presssured and harassed my mother when the buyer wanted to complete with two days notice and on the day of my dad’s funeral and we said no. Asked my mum why she was still accessing the pottery she owns despite telling them we were retrieving personal items because the buyers didn’t want anyone in there after offer accepted. They live next door and the estate agents delayed other viewings knowing this. Area manager emailed me after I asked the branch staff to get him to call me and then never replied to my email. Staff were rude to my mum over the phone multiple times and the buyer has been an absolute disgrace of a human to our solicitor as well. No compassion, terrible customer service and a severe lack of skill or experience within the staff team. Some staff just disappeared from the branch without warning last week. Avoid at all costs.

A · 3 June 2026

★★★★★ 5/5

Google

We were shown around our current home almost 2 years ago by Jasmine who has remained as our point of contact throughout the whole time we have lived here. When we initially contacted Fulfords when searching for a property to rent, Jasmine listened to all of our requirements and found us a perfect home which allowed our dog to stay with us too. She has always dealt with our queries quickly and professionally whenever we have contacted her and even though we have never actually spoken to our landlord, we have a great relationship with them thanks to Jasmine communicating efficiently between us. Fulfords in general are great - any issues we report to them are dealt with quickly and efficiently (we have experienced a boiler issue and a leak), and everyone we have dealt with has been professional and friendly. Highly recommend (Drake Circus office)

Shannon · 16 April 2023

★★★★★ 5/5

Google

I first contacted Jennifer Matthews about the sale of my flat about 18 months ago. Since the very start Jennifer was helpful, reassuring and positive about the sale. There have been a few bumps along the way due to buyers experiencing difficulties but I have always been kept informed and supported throughout the process. Finally the sale has gone through today thanks to a great deal of hard work from Jennifer and Gareth Cooper who has been relentless at chasing tricky solicitors! How they do this job I will never know, but they have both been just incredible and I cannot ever thank them enough!

Anna · 16 April 2023

★★★★★ 5/5

Google

A very friendly and efficient service. Jody provided just the right level of promotion and information and gave us time and access to make our decision. Calls were returned promptly and the sale was completed promptly. Many thanks Jody.

Pete · 16 April 2025

★★★★★ 1/5

Google

Had to chase Fulfords for over a month to secure a viewing for a flat. Got through to someone, they told me they'd get back to me - no contact for a week. Called repeatedly the next week, couldn't get through. The next week was informed that there was only one person working in the office and they'd get back to me, nothing for days. Finally got through and booked a viewing- they called the day before to tell me it was cancelled and that they'd send me a video of the flat, then rearrange for the next week. Never received the video, never heard back from them, and the property has now been let. What an absolute joke, but on the plus side at least it seems I've dodged a bullet with these clowns.

Zac · 27 June 2025

★★★★★ 5/5

Google

I have to give an amazing shout out to Oliver Tugwell who arranged my mortgage for me to buy my first house. Nothing was to much trouble for him and he was always available to answer any questions and queries. Definitely a 5* service that i would highly recommend.

Sarah · 14 November 2024

★★★★★ 5/5

Trustpilot

Kathleen Hepburn

I am currently looking down in the area, Kathleen has been amazing staying in touch with me, sending me similar properties to my requirements and keeping me in the loop with upcoming properties in the area

Mr · 12 March 2026

★★★★★ 5/5

Trustpilot

If you want a professional

If you want a professional, polite, and excellent customer support then you'll use Fulfords in Tavistock to either sell your property, or indeed sell you one from there own listings. Mica, Toby, and Tod made it very simple for us as we purchased our Duke of Bedford Cottage. I cannot fault them, And all 3 of them are so nice to talk to. Thank you Mica and the chaps. Tom and Caroline Jenkins

Thomas · 25 February 2025

★★★★★ 5/5

Trustpilot

Fulfords in Tavistock - highly recommend

We want to say a massive thank you to the team at Fulfords in Tavistock, especially Mica. Mica was there every step of the way in our journey, selling my parents’ bungalow, selling my house and then helping us to purchase a bigger property for all of us. She was so patient, understanding, supportive and went above and beyond. Mica was extremely professional but also so friendly and approachable which helped to develop a lovely relationship. From the very beginning, right through to the end of our moving journey the whole team were faultless. Toby managed everything so professionally with a really personal touch and Todd was always ready to help whenever I called. This team works so well together, makes you feel so supported and are really there for you. You always feel that you are in safe hands and we wouldn’t hesitate to recommend.

Michaela · 2 November 2024

★★★★★ 5/5

Trustpilot

The team at Fullfords

The team at Fullfords, Newton Abbot have been fantastic. They took on our property after we were failed by another local company and we were thrilled to get immediate attention on the house and found a buyer in short time. We were looked after by Alice Cox who was diligent, friendly and always came back to us in a timely manner. She was on the ball throughout the house sale and certainly showed great customer service whilst assisting with issues we head with our Conveyancer. Thank you Alice and the rest of the team for all your help.

James · 25 October 2024

★★★★★ 5/5

Google

Had a fantastic experience, would recommend Jody , such a professional and kind person that made the experience better, such high standards set from the minute we met, thank you for such a wonderful experience.

Robbie · 16 April 2025

★★★★★ 5/5

Google

I had the pleasure of dealing with Blieu to sell my Dad’s property. It was with great sadness I had to sell due to him passing but Blieu was nothing but compassionate and professional throughout and made the whole process as painless as it could be. I explained to Blieu right from the start that I couldn’t cope with dealing with various people due to the upset and so I didn’t want to sign up with him and then be passed to various colleagues. He promised that I would speak to him only and he kept his promise throughout. I called Blieu on many (and I mean many) occasions. He never made me feel like I was a pain and dealt with all my concerns and queries very promptly. I never leave reviews because I’m too lazy, however due to Blieu’s outstanding service, on this occasion, I just had to.

Cutegirl18640 · 27 August 2022

★★★★★ 5/5

Google

The experience with Fulfords was excellent from start to finish, despite the sale process hitting several bumps along the way (not the fault of the agents!). Jenny was the Fulfords representative who dealt with us. She was lovely and really made us feel as though we were always her priority. She gave us a good valuation, we had a great deal of interest in terms of viewings, and she was great at keeping us updated and then guiding us through the various decisions we had to make in a really professional manner. When the original buyer pulled out a few days ahead of exchange, she had the property back on the market and was booking viewings within the day - and because of the market, we ended up with a higher sale price than the original. So we had a really good experience and wouldn't hesitate to use Fulfords again. Thank you!PositiveResponsiveness, Quality, Professionalism, Value

Mark · 27 August 2022

★★★★★ 1/5

Trustpilot

Shambles of a company

Shambles of a company, not a good experience trying to sell my property with them. Put wrong property details online re number of years left on lease so would obviously put people off, chased up numerous times to amend, especially not happy when you’ve just spent £6000 extending the lease to sell. Little to no feedback from viewings when I actually had a viewing. And to top it off, considering I’m out of contract with them now because cancelled as soon as I could, got a call today saying what’s your position at the moment because they’ve got someone really interested could they have a look on a “one off basis? ”, so to test them I said sure, they said they’ll call them and get right back to me, guess what didn’t even call me back. Unprofessional, deceitful, useless, time wasting estate agency DO NOT USE if you want to sell, and for anything else

Anthony · 19 March 2026

★★★★★ 5/5

Google

Fulford Drake Circus have been helping me with the process of buying my first home. Jody was a great communicator and made the whole process really easy - I felt like I was in very good hands. No ask was ever too much which made the process a lot less stressful as a buyer. Would definitely recommend!

Harvey · 16 April 2024