Trusted Agent profile · Plymouth
★★★★★
137 reviews across 1 platform
8 Mannamead Road, Mutley, Plymouth, PL4 7AA, PL4 7AA
Falcon Property's office in Plymouth, at 8 Mannamead Road, is rated 4.6 out of 5 across 137 reviews on 1 platform, including 137 Google reviews rated 4.6.
Every review we hold for the Plymouth office, from every platform, shown as written. First names only.
1/5
GoogleThey came around to have a look at the house as arranged. But never give us a value for it. I also went into the office to chase them up but still did not get back to us. I also had another property to value so tried again with this one I rang told them the details but they did not get back to us very disappointing
1/5
GoogleI spoke with Karen to book a viewing. She sent a very passive aggressive email saying I took two hours to reply so I couldn't have the requested time slot. I understand it's first come first serve. However there is no need to be rude. Some …
5/5
GoogleFriendly helpful staff, dealt with Claudia from start to finish, really aimed to please and helped with the ease of buying and any problems were sorted swiftly and efficiently! Highly recommended
5/5
GoogleMy wife and I originally started looking for properties in Plymouth during summer last year. We’re from Essex originally but were seriously considering to relocate our family here. We had viewings booked with other agents in a particular area and my husband suggested searching outside our preferred post code to see what else was available for our budget. Claudia from Falcon is, without a doubt, the nicest and best estate agent we have dealt with. She has been absolutely incredible throughout the whole process and sold us a house that didn’t even attract us on first appearances (never judge a book by its cover!). We fell in love as soon as we walked through the door and that was that. We put our house in Essex on the market and it sold extremely quickly. However, we were faced with so many complications and eventually made the dramatic decision of switching buyers. My husband kept Claudia updated the whole time and she went above and beyond every single day and making phone calls that our own agent should have made. When our sale did eventually complete (six months after originally selling our house!), we had to send her a bouquet of flowers as a thank you. She is incredible at her job and we couldn’t have gotten through this painfully stressful process without her. Thank you ever so much, Claudia!! You’re amazing and never forget how good you are!
5/5
GoogleSuperb agents - have both rented my house out & sold through Falcon. Fantastic service for both, literally couldn’t be better! Special thanks to Claudia who has been superb throughout :)
5/5
GoogleUsed falcon for a year now, simple moving in process, worked hard to get us in our property, and then have had no issues with them since moving in. No bothering you with inspections every month. and While i've been moving out they have been courteous with plenty of notice for viewings and helped us understand what will be an issue before moving out and being charged through the deposit, will recommend. House prices sem the most reasonable too!
5/5
GoogleA five start for Falcon ! Claudia demonstrated professionalism, experience with excellent verbal and written communication with us a buyers and the sellers; we felt listened and welcomed at all times at keeping us updated throughout The purchase process. The rest of the team at Falcon were also lovely when we visited their offices. We would definitely recommend Falcon to others
5/5
GoogleWe've recently sold our house through Falcon. I couldn't recommend them enough! They were always professional, very efficient and always available to chase solicitors to ensure the sale went as smoothly as possible. Not only that, but we had offers for the house on the first day!
5/5
GoogleAs a buyer I found Falcon very good, Claudia was always very helpful and friendly and went out of her way for me.
5/5
GoogleVery good letting agency!!!!!!!!
5/5
GoogleI must have spoken to every single estate agency in Plymouth, but Falcon was one of the best. They pick up the phone and when they don't, they actually call you back, staff is friendly and polite and on both viewings they were very accomodating with our availability. Keep doing whatever is that you are doing :)
5/5
GoogleExcellent friendly service selling great houses.
5/5
GoogleClaudia and Jennifer were brilliant, I wouldn't hesitate to recommend Falcon to sell your home.
5/5
GoogleWe were selling our property and chose Falcon because they had been so helpful to my son when buying his first house. All staff involved were friendly and enthusiastic and we would highly recommend them.
5/5
GoogleI would highly recommend Falcon. The staff were amazing from start to the end of the process. Nothing was too much trouble and they always answered any questions i may have had. Due to fantastic advertising and the sales team the house sold super quick. Buying and selling houses can be the most stressful time but the Falcon team made the process very stress free. Thankyou
5/5
GoogleIn selling our house recently, Falcon provided a first rate, exceptional service. From the first contact, every member of the team was professional, informative, courteous and friendly. They communicated brilliantly throughout the whole process and worked incredibly hard to reach a good sale. I would confidently and happily recommend them.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleFrom the first discussions to sell my property to the completion date, Falcon were professional, efficient and dedicated. My point of call was mainly ‘Claudia’ who was amazing throughout the whole process I would highly recommend this Estate Agent - your property will be in safe hands.
5/5
GoogleI used Falcon to sell my property. Excellent and active service from them throughout the process. I would be happy to recommend them.
5/5
GoogleRecently bought through Falcon & its been a really good experience. Claudia & Jennifer are responsive and helpful, whether on the phone or via email. They've always been accommodating to my schedule for viewings.
5/5
GoogleWe would highly recommend Falcon to sell your home. From start to finish they were helpful, proactive and a very friendly and informative voice at the end of the phone. They always have time for you and explain things thoroughly - they also achieved a very good price for our property!PositiveResponsiveness, Quality, Professionalism, Value
1/5
Google(LETTINGS) Terrible customer care, they care more about ensuring themselves and the landlord have money coming in than they do about any issues within the property. Never showed up to any of the ‘maintenance checks’ they were supposed to. Avoid at all costs if possible
5/5
GoogleI was lucky enough to get Abi as my agent, she's made the whole moving process a lot easy than it normally is. I'm now looking forward to officially moving in.
5/5
GoogleThe team were amazing throughout the whole process of buying my property. Made me feel like I wasn't just another customer and that they were part of the journey; even gave a small cheer for me when I got the sale. Top estate agents and would use again in a heart beat.
5/5
GoogleCan’t recommend Falcon enough. Exceptionally high standard of service and such a friendly and helpful team. Managed to get the best price for my late Mum’s property as well as being the most affordable Estate Agent. David, Jennifer and Claudia...thank you so much for all your support. XxPositiveResponsiveness, Quality, Professionalism, Value
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Falcon Property's Plymouth office has 137 reviews across 1 platform: 137 on Google.
Falcon Property Plymouth is rated 4.6 out of 5 across all 137 reviews, and 4.6 out of 5 on Google from 137 reviews.
Falcon Property Plymouth, 8 Mannamead Road, Mutley, Plymouth, PL4 7AA, PL4 7AA.
