Chase Buchanan Plymouth reviews

★★★★★ 5/5

Trustpilot

Exceptional Letting Experience

I was able to quickly secure a flat through Hampton hill branch. Vanessa Kelmendi is an exceptional letting negotiator! Her professionalism, and expertise made the entire process smooth and stress-free. Vanessa's communication skills are outstanding, ensuring that every detail was addressed promptly and accurately. I highly recommend Chase Buchanan Hampton Hill team to anyone seeking a seamless letting experience.

Gayan · 14 May 2024

★★★★★ 5/5

Trustpilot

Candace went out of her way to help and…

Candace went out of her way to help and support us. Our needs for a house were more complex than an average family and while it took 9+ months to get the right house for us it all worked out in the end. We so so grateful for her help and support!

Tracy · 11 September 2024

★★★★★ 5/5

Google

Had a great experience with Chase Buchanan in finding a flat to rent . Ewelina was super helpful with the application process and everything went through so easily.

K · 15 July 2025

★★★★★ 5/5

Trustpilot

First time landlords

As first time landlords, Chase Buchanan made the onboarding process and finding our first tenant an easy journey, and although there have been some trying times (non of which were caused by Chase Buchanan I need to add), I'd like to thank the team and especially George Maddison for his patience and help to work to a satisfactory outcome.

Will · 19 April 2024

★★★★★ 5/5

Trustpilot

Good, personable service

Chase Buchanan Downend were the estate agents for our purchase, which was far from simple and due to issues at the bottom of the chain, took 9 months to complete. Although we weren't their client, we found them always welcoming and helpful when we did deal with them. Should we sell in the area, we'd be sure to use them.

Harry · 28 March 2024

★★★★★ 5/5

Trustpilot

Great experience

Aiden and his team at Chase were a pleasure to work with throughout the process of letting our house for the first time.They were highly professional throughout and clearly very knowledgeable about the local area which was important to us. We’d be more than happy to recommend their services to anyone looking to to rent their property for the first time.

Andrew · 27 February 2024

★★★★★ 5/5

Trustpilot

Louis and the lettings team !

Thank you to Louis and the guys over at Twickenham lettings, fantastic service throughout. The attention to detail was amazing and always keeping me in the loop regarding every situation and through the whole tenancy process. I must say in a very difficult market I found chase a breath of fresh air to deal with so thank you !

Jade · 28 February 2024

★★★★★ 5/5

Trustpilot

Renting my property

Renting out my property with Chase Buchanan has been a good experience, and Ethan Watts made every step easy.

Linda · 15 September 2025

★★★★★ 5/5

Trustpilot

Excellent Service Chase Buchanan

Chloe from Chase Buchanan was efficient, concise, she was speedy in email replies. Everything I needed with ma aging our property.

Helen · 15 September 2026

★★★★★ 5/5

Trustpilot

A1 Service from Chase Buchanan

We recently purchased a new flat and cannot recommend Chase Buchanan and the wonderful Alessandro and team from the St Margarets office who assisted with our purchase. The purchase was done within 4weeks with updates and assistance throughout. We cannot recommend Chase Buchanan and Alessandro highly enough.

Charlene · 20 September 2024

★★★★★ 5/5

Trustpilot

Smooth and Professional Property Sale Experience

We had an excellent experience with this property agency. They were professional, respected timelines, and made the selling process smooth and stress-free. Special thanks to Adele, who was always approachable, patient and prompt with replies. Unlike another major agency who only made promises but couldn’t deliver for months, this team delivered results efficiently. Highly recommended!

Vik · 21 July 2025

★★★★★ 5/5

Trustpilot

Great experience with Twickenham lettings branch

Had a great experience with the lettings team in Twickenham. Roman made the process very smooth and easy.

Paul · 8 September 2025

★★★★★ 5/5

Trustpilot

Chase Buchanan

Daniel Johns at Chase Buchanan, Richmond was on the ball since we first viewed the property and helped us over the line to completion! Thank you for all your help, you made this whole process so much more enjoyable!

Lathaanghi · 24 December 2024

★★★★★ 5/5

Trustpilot

Chris Brookshaw

I didn't end up buying a property through Chase Buchanan-But I want to gave my thanks to Chris Brookshaw. He was an amazing agent and a credit to the company. He tried really hard for me and was encouraging, personable and showed so much care. When the itch comes to move again-I wouldn't hesitate to use this agent.

Moya · 21 January 2024

★★★★★ 5/5

Trustpilot

Excellent option

We interacted with the company while considering a property in London. Pippa was professional, courteous, and incredibly swift while dealing with the various tasks - which made the process that much easier. The Chase Buchanan team - overall - demonstrated care and attention that was welcomed in the stressfully bustling London property market.

Community · 19 April 2024

★★★★★ 5/5

Google

Stephen and the team were brilliant and lovely to work with. They were honest, had attention to detail and hard working. Their marketing of the property was exceptional and they operate with genuine integrity.

S · 4 February 2025

★★★★★ 5/5

Trustpilot

We're very happy with our manager

We're very happy with our property managed Georgina Claiden, she's always prompt and efficient thank you!

Diana · 16 September 2026

★★★★★ 5/5

Trustpilot

Adele & Anna were amazing from Day 1

Adele & Anna were amazing from Day 1! The process although should have been straight forward, but it had its challenges, and at no point was anything too much trouble for Adele, Anna or the team at Chase! Thank you!

Mike · 18 October 2024

★★★★★ 5/5

Trustpilot

Bijou is an excellent manager

Bijou is an excellent manager, she has persisted with the Block Management and whilst they haven't responded for weeks she continuously adapts the approach. She is very friendly and professional in her approach.

Priya · 23 January 2025

★★★★★ 5/5

Google

Highly recommended for.a professional and totally supportive service. Great pictures with all round video and great advice on the best way to present. Flat sold very quickly with follow up support throughout the whole process equally excellent. Thank you Scott

Mary · 11 October 2024

★★★★★ 5/5

Trustpilot

Friendly professional advice

The sale of our property had some complex issues to overcome, all of which were handled with calm diplomacy by Gemma and Scott of the Whiteladies Road office , Clifton. They gave us sound advice in a friendly and professional manner, produced excellent visuals of our property and smoothed the way to a successful sale at a fair and realistic price. We thoroughly recommend Chase Buchanan for anyone looking to buy or sell a property in Clifton and the surrounding areas. The Chase Buchanan network of offices widens the number of potential buyers and hugely increases the sales potential.

Customer · 31 January 2025

★★★★★ 5/5

Trustpilot

5 Star service in Richmond.

Was helped through the difficult process of referencing and a quick move. Tom at Richmond branch did more than expected and was a star. Couldn’t recommend him. And Chase highly enough.

Alexander · 26 May 2026

★★★★★ 4/5

Trustpilot

Sayem had a brilliant experience…

Sayem had a brilliant experience working with Chase buchanan agency to secure my new rental. Renting can be incredibly stressful, but they were supportive, honest, and kept me updated at every stage. He genuinely cared about finding the right fit for me. Exceptional service!"

Bubble · 2 October 2026

★★★★★ 5/5

Trustpilot

Chase Buchanan were very professional

Chase Buchanan were very professional, and secured a buyer within two weeks of putting our property on the market.It was a pleasure dealing with Adele and the team.I would not hesitate to use them again.

Mr · 18 December 2024