Every review we hold for the Plymouth office, from every platform, shown as written. First names only.
★★★★★ 1/5
FacebookSeems to be that all the good experiences on here are for sales. Doesn’t seem like that care much for renting tenants as there’s not much in it for them. The way my mum has been dealt with for the 4 years she was in her property was a joke. Constantly calling about repairs to be told “I don’t deal with that you’ll have to email” and then never getting a response for boiler issues, bathroom leaks, no hot water for periods of time and mice infestation and she had to pay things out of her own pocket to sort it. Then my mum was issued with a section 21 and again the agents never got back to her when she had queries about this. She has now waited two weeks after leaving the property after emailing them about her deposit and again no response! So we have called today to ask about this, no apology, again that person doesn’t deal with it so it needs to be passed to a colleague. I explained how stressed and upset my mum has been through the whole section 21 process and her mental state and that she hasn’t even had an apology for how she’s been treated and the guys response was “what am I mean to be apologising for it’s not me that’s dealing with it”. Absolutely disgusting. Not an ounce of human decency between any of them. Nice as pie when their getting a sale commission in their pocket though by the looks of it.
Alana · 12 September 2023
★★★★★ 4/5
GoogleFirst home buying is stressful and confusing but the guys here really helped. There was a lot of issues that held up exchange but much of this was out of the agents control, however they endeavoured to get what needed to be done. Greg and …
Simon · 13 April 2022
★★★★★ 5/5
GoogleChloe was amazing. Always kept us up to date and worked hard to be able to push through with the sale as quick as Covid would allow. She was working above and beyond and if I were to buy again I would love to have Chloe help us through it again.
Hannah · 31 May 2021
★★★★★ 5/5
GoogleThe service was excellent despite the lockdown and less staff than normal.
Communication was great and the staff (estate agents and central sales) were all friendly and informative.
Viewings were arranged quickly and we had a decent amount of time at each property.
Bradleys seem to have the better properties around the area.
Andrew · 29 July 2020
★★★★★ 5/5
GoogleOur information was passed on from the Mannamead office by Iain Christie to another office better suited to us. Iain was a great help. We then dealt with Greg Dennett who was extremely professional yet friendly. Gave great advice and listened to what we wanted and had to say. Thank you!PositiveResponsiveness, Quality, Professionalism
Sarah · 21 June 2020
★★★★★ 5/5
GoogleJust purchased a property through Bradley's and had the pleasure to deal with Jessica Dare. She was courteous, polite, professional and really helpful whenever we had a query. A real asset to the company. Thank you
Rachel · 30 March 2024
Agent replied · 30 July 2023
Thank you for your review, we are so pleased you are happy with the service from Jessica and the rest of the Bradleys team!
★★★★★ 5/5
GoogleLooking for a new property can be exciting but is also stressful. Thank you to Jessica Dare at Bradley's for helping me. Always professional yet friendly never pushy. Would not hesitate to recommend Bradley's.
Geraldine · 13 April 2023
★★★★★ 5/5
GoogleOlivia is a friendly and down to earth estate agent. She showed me around on the initial and second viewing of the property and was very informative. She dealt with the negotiations with professionalism and it was a pleasure to work with …
Jack · 13 April 2022
★★★★★ 5/5
GoogleDealt with Chloe at Bradley’s for the purchase of my new property, during a stressful time and the current COVID situation Chloe dealt with everything I needed very professionally and efficiently! She was always on the end of the phone and email when needing updates etc! Would highly recommend!
Will · 13 February 2021
★★★★★ 5/5
GoogleI was delighted with the experience of selling through Bradleys. From beginning to end the customer care was for better than I could have hoped for or have found elsewhere.
Tony · 30 March 2024
Agent replied · 30 July 2023
Thank you for your review, we truly appreciate it!
★★★★★ 5/5
FacebookI highly recommend Bradley’s as letting and estate agents, we live abroad and used them to let our property and eventually sell it. They were highly professional and very helpful in all aspects of letting and selling. I would highly recommend.
Nicola · 14 July 2020
★★★★★ 5/5
FacebookMY BEST TRADING EXPERIENCE EVERMost people are complaining about the pandemic disaster that they can not afford $5000 there is no job so I saw a review on investment tried it with $1,000 even though they are lower cost of investment. starting from the range of $500 but I got a multiplication of my funds to over $8,500 in a week. it's magical because I never believe until I gave it a trial that is why I need to recommend her. If you are scared to invest a little bit of your money? Why you make excuses to someone else who is getting paid!!!!! invest in your future, so interested investor should not hesitate to reach her via Email: melissacrypto253@gmail.com.WhatsApp:+1 (424)341 3587
Omolola · 25 February 2022
★★★★★ 5/5
GoogleThe team at Bradley’s were amazing, we were on a short timescale and they kept tings moving at pace. From viewing to completion in under eight weeks, wouldn’t have been possible without their great team.
Nathan · 13 April 2023
Agent replied
Thank you for your review, we truly appreciate it!
★★★★★ 5/5
FacebookHighly recommend Greg. He provided all the information and advice we needed and more! He was happy to answer any questions and was genuinely interested in supporting us through what could have been a difficult process.
Jody · 12 August 2020
★★★★★ 5/5
GoogleFantastic agent, responsive and easy to talk too. Any questions asked were answered. Bookings were made around me and I was updated regularly on any changes. Would recommend to anyone selling.PositiveProfessionalism
Faye · 29 August 2021
★★★★★ 5/5
GoogleGreat service from Bradley’s at Mutley Plymouth. A big thank you to Jess and the team.
John.
John · 13 April 2023
★★★★★ 5/5
GoogleThe guys at Bradleys Plymouth made sure everything went nice and smoothly, Chloe was so responsive and helpful! Thanks guys, we love the new house, Mr and Mrs SPositiveResponsiveness, Professionalism
Lizzie · 21 June 2021
★★★★★ 5/5
FacebookToday we have completed on the sale of our house sold through Bradley’s, Mutley. Immediately we met Greg we felt his assertive manner showed strong leadership skills and a manager who will get things done. Then, we were lucky to meet the wonderful Anja & Chloe who in a matter of a couple of weeks got us lots of interest and finally a buyer. From showing us how to arrange our house for viewings to completing the Team have been faultless. There’s hasn’t been one time I’ve waited or chased an email or phone call.I would like to say a huge Thankyou to this energetic team for giving the service you say you offer. Absolutely 100% happy. X
Samantha · 2 December 2020
★★★★★ 5/5
GoogleReally helpful staff and great communication. We are really happy with our house :) Thank you!
Chloe · 13 April 2024
Agent replied · 30 July 2023
Thank you for your review, we truly appreciate it!
★★★★★ 5/5
GoogleDean was very helpful and professional the agents did a very good job unfortunately we couldn’t find a property so we had to pull out of the market,
Janet · 13 November 2020
★★★★★ 1/5
GoogleI Will certainly provide details. I see no reason not to share them online but I'm sure you have your reasons for wanting me not to write them on the internet for others to see. …
Dayv · 13 April 2022
Agent replied · 13 April 2026
Hi Dayv, as we take our customer experience very seriously, it would be really helpful if you could provide us with some details behind the review rating so that we can focus on any areas for improvement. If you are able to provide some brief info by email to info@beagroup.co.uk it would be much appreciated. Thank you
★★★★★ 4/5
GoogleAfter an abortive sale Chloe was able to make a near immediate sale of the property and negotiated well on my behalf with the new buyer.
Matt · 13 November 2020
★★★★★ 5/5
GoogleReally easy and professional staff, who were always helpful and willing to go above to ensure everything was done. A stellar service.
OJ · 13 April 2023
Agent replied · 30 July 2023
Thank you for your review, we truly appreciate it!
★★★★★ 5/5
GoogleFantastic experience from start to finish. From viewing and putting on an offer and supporting to get the purchase completed as soon as possible despite many obstacles put in place. Dan and the whole team were able to respond to any queries I had almost immediately and were happy to help. A great service! Thank youPositiveResponsiveness, Quality, Professionalism, Value
Chelsea · 21 June 2022
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
