Reeds Rains Plaistow reviews

★★★★★ 5/5

Google

Dea at Reeds Rains Estate Agent provided outstanding service from start to finish. Their professionalism and expertise truly set them apart as one of the best in the country. Dea's assistance was instrumental in facilitating a quick and seamless sale of my house. Their support and guidance throughout the entire process were invaluable, making what could have been a stressful experience remarkably smooth. I highly recommend Dea and Reeds Rains to anyone in need of real estate services.

Abdul · 25 April 2024

★★★★★ 5/5

Google

A very quick sale was achieved by Dea and her team. From start to finish Dea supported and guided me through the sale of my house, all very professional and helpful throughout the sale. Thank you so much.

Dee · 14 October 2025

★★★★★ 5/5

Google

Our experience of selling our property with Reeds Rains was made as easy as possible by the professional team there. We received excellent advice about market price and how we compared to similar properties. We received good notice of house viewings, and actionable feedback after them. Through the entire process, the staff at Reeds Rains were extremely communicative and helpful, getting our house sold as quickly as possible, and for the best price possible.

Cameron · 14 January 2026

★★★★★ 5/5

Google

Mohammed was very professional. Friendly and easy to get along with. He had a wide knowledge about property in the area. He did all the viewings. The very last time I saw him. His words were: Janet I will sell this property, and he did exactly that. Thank you Mohammed.

Janet · 14 May 2025

★★★★★ 1/5

Google

Negligent lettings. Admitted to their failure to insert a break clause in the tenancy contract despite me having explicitly told them to do so - as I had planned to give notice after four months with a view to marketing the property for sale once vacant. Instead ai am locked in for a whole year's tenancy and might not be able to issue a section 21 if the Renters Reform Bill goes live before the end of the tenancy. Reeds Rains have refused to offer any compensation despite admitting liability in writing. I have been stone walled. They have not dealt with my complaint professionally despite it going all the way to the MD. They have been reported to The Property Ombusman and I now await resolution. The property press will be hearing all about this in time. Do not trust your business to Reeds Rains as a landlord.

Twin · 14 November 2025

★★★★★ 5/5

Google

Dea Rains (Reeds Rains Estate Agents & Letting Agents) dealt with the sale of my property. She was very friendly and professional from the initial contact on the marketing of my property to the sale. During the sale of the property, she provided the following service. 1.       Sale queries. Responded promptly to any questions I had regarding the sale via telephone calls and email. 2.       Contact between buyer and seller. Provided a direct contact for any issues and questions from the buyer/buyer’s solicitor to me/my solicitor. 3.       Updates. Provided updates on all stages from marketing to the sale of the property. Finally, I would highly recommend using Dea Rains (Reeds Rains Estate Agent & Letting Agents) for a property you wish to sell. Thank you.

Stephen · 14 November 2025

★★★★★ 1/5

Google

Disappointing and Frustrating Experience with Reed Rain Plaistow I recently had a very unsatisfactory experience with Reed Rain Plaistow while attempting to purchase a property. The process was fraught with miscommunications and a lack of professionalism that ultimately led to a great deal of frustration. Initially, when I contacted the agency, I was asked to provide all my personal information and proof of funds. I informed them that my husband would be viewing the property on our behalf, and was advised to have him call directly. However, when he did call, he was told he couldn’t view the property without my details, despite me having already provided them. This initial mix-up should have been a warning sign of the confusion that was to follow. On the day of the viewing, my husband's appointment was nearly disrupted by a last-minute call to change the time, which was impossible for us due to his work commitments. During the viewing, the agent Greg was uncommunicative and only responded when I directly questioned via video call, despite my husband being present with him. My real disappointment began during the offer process over the Christmas period. After placing an offer, I received an out-of-office reply from Dea and was instructed to email the main branch. Despite doing so, I received no acknowledgment or update, leading to uncertainty and the need for further follow-ups. I telephoned and spoke to Greg, who sounded like I was a bother for calling to ask if my offer had been received. Once Dea returned, there was some back-and-forth over the offer, and I submitted the figure she suggested, which was eventually declined. I even increased my offer significantly above the asking price, only to be informed later that day that another offer had been accepted. Surely an estate agent would give an option to increase to give the seller the best price. I have since read other reviews on another platform that they have done this to other buyers through this office. The entire process felt underhanded, leading me to believe that there was a preferred buyer from the start. The lack of transparency and poor communication have left me feeling that Reed Rain Plaistow is not only unprofessional but also dishonest. This experience has been a complete waste of my time and has significantly impacted my view of their business practices.

Lemon'n'lime · 9 January 2024

★★★★★ 4/5

Google

This is my second time using Reeds Rains thank you to Dea & Nicola the first time round and a big thank you to Nicola who recently helped me rent out my property. Nicola was patient, easy to talk to and she genuinely cared which made the process a lot easier for me many thanks, Eva

Aoife · 14 January 2026

★★★★★ 5/5

Google

Highly recommend for Reeds Rains plaistow, Dea is very Excellent 👍 and she was very friendly and professional ! Thank you very much ! …

Hanqing · 14 November 2025

★★★★★ 5/5

Google

Dea was instrumental in this complex home purchase and she remained proactive honest and kept me updated throughout this process. Myself and my family thank you so much for helping us complete on our long awaited family home. We wish you success and happiness for the future and we will definitely do business with you in the again.

Habib · 17 October 2024

★★★★★ 5/5

Google

Sold our flat with Reeds Rains Estate Agents Plaistow. We had exceptional service from start to finish, thanks to Nicola, Craig and Dea. Their professional photos were taken immediately after we signed up with them, all of the viewings were handled professional. Nicola from Reeds Rains Estate Agent Plaistow has been excellent. She was professional throughout. She listened and acted to suggestions as well as providing advice and support. The real unique difference to other agents is she was always available working well beyond office hours as she really puts her heart and soul into her business. Definitely recommend to anyone looking to sell their home.

Daniela · 27 July 2023

★★★★★ 5/5

Google

I would like to say a massive thank you to Nicola, Dea and Craig for all their help, support and professionalism throughout the whole process whilst selling my Mums property having lived there for over 60 years. Leaving her house with such good memories was really difficult for her but all 3 of you were so empathetic, kind and understanding. You showed compasion during her journey and it was an absolute pleasure dealing with you. It was like talking to really good friends that you have known for ages. They kept us updated on a regular which is so important. I will definitely recommend your services to friends and family. You professionalism was outstanding.

Debbie · 28 April 2023

★★★★★ 5/5

Google

I sold and completed my property with Reeds Rain in 6 weeks. Dee and Nichola were very helpful and patient and to that I like to say thank you. The buyer was not very nice but with the help of Dee and Nichola, we were able to get around things pretty fast. We got to STC in 2 weeks on the markets and legals etc pushed the sale to 6 weeks. Overall I must say I had a good experience with them and will strongly recommend their service.

Emmanuel · 27 February 2023

★★★★★ 1/5

Google

The agency seems to not have a flexible time with house viewing and the estate agent was rude and is lacking of interpersonal skill. We got a bit early for the house viewing(2 mins early) and he rushed to the door and with a rude tone told my Mom to wait outside instead of offering us to wait inside where it is warm. When we finally was viewing the house, he was always on a rush to cover every corner of the house seems odd because it feels like he was trying to hide something that is wrong with the house. Didn't even offer us to take our time to view the property properly. Sure we got accepted from renting the house but I really think twice when accepting it after experiencing their service. Thank God we found a better property for a cheaper price and better house agency.

Henry · 23 January 2023

★★★★★ 5/5

Google

The whole team at Reeds Rains have been fantastic, but I have to single out Dea for special thanks. I was selling an empty property while I was based hundreds of miles away. It would have been so easy to feel uninvolved and out of the loop but Dea went the extra mile to ensure that I was informed of every development, however minor. Despite several hiccups, Dea saw the whole process through to completion whilst remaining professional, competent and also human, a quality not always associated with your average estate agent. Thank you.

Ian · 23 January 2023

★★★★★ 5/5

Google

I am pleased to say that they have been really professional and supportive throughout the sale process. Having come across other terrible and dishonest agents in the area the team here are really a breath of fresh air! I like that they are honest, realistic and supportive. I dealt with Greg who has really been super helpful with everything. Dea has also been a great support. Really pleased that I used their recommended solicitor -the best conveyancer I have ever come across. If you are thinking of buying/selling you wont be disappointed by this team!

Paola · 23 January 2023

★★★★★ 5/5

Google

Ms Dea Bhambra is a professional sale estate agent with good communications skills. She help us make important decisions about the marketing our property at the right price. We got more than we advertised for. Within 10 days of marketing our property, she was able to get more than 20 viewers to our property. This indicate that she has good organisation skills with many potential house buyers in her data base, good network. She is very responsiveness and always answer our calls or return our calls within minutes. She introduce me a company that help removed all the unwanted furniture and items in the property just before the final exchange of contract. I could recommend her to anyone who have a property to sale.

Steven · 23 January 2023

★★★★★ 5/5

Google

Dea at Reeds Rains is an amazing person. She really helped me and my family get onto the property ladder. My purchase process started in Nov 2021 and completed in August 2022. We had a few issues with the seller, probate, alternative finance and solicitors but Dea was supportive and helpful all throughout. In a world where estate agents act as a hungry vultures, Dea is totally different. It was clear money wasn’t her motivator, she just wanted to do a great job for the buyer and the seller. I would definitely recommend her and wouldn’t hesitate to use her services again!

Nahidur · 23 January 2023

★★★★★ 5/5

Google

I’m happy with the service. Nicola Coleman is professional and very helpful. I would recommend.

John · 14 November 2025

★★★★★ 5/5

Google

We started the process of selling our property during lockdown and were lucky enough to be assigned Greg Allen as our contact/sales negotiator. Greg was a constant support the whole way through the process. As first time sellers, it was a great comfort to have Greg on hand as he always made time to support us and answer our questions. We found him to be open, friendly, honest and professional throughout the process and would recommend the branch and in particular, Greg, to anyone thinking of buying/selling in the area. Everyone that we dealt with at the Plaistow branch of Reeds Rains was extremely helpful and we are very happy with the service we received from them. As above, this is particularly true of Greg. In addition to Greg, Steph Hall who previously worked for the company was also amazing. We also dealt with Dea towards the end of the process who was lovely and very helpful. It’s worth nothing that we had previously been listed with a different estate agents who were pretty useless, something which made the great service we received from Greg and the team really stand out. Highly recommend. Huge thank you to Greg and the team at plaistow.PositiveResponsiveness, Quality, Professionalism, Value

J · 24 August 2022

★★★★★ 5/5

Google

If you want an honest no-nonsense estate agent who you can trust completely then choose Reeds Rains Plaistow. Staffs from the barking road was so supportive from start to finish and always went the extra mile when required , especially when advise needed they always there for you where your feel comfortable to get information. Charges is a fair rate for excellent service. Delivers what it promises and blessed with rains 🌧️

Yuusuf · 28 May 2023

★★★★★ 5/5

Google

I’ve been working with this particular agency for a few years now. All I can say is that I do not change for any other. They were the first to take me seriously and believe in my projects. Good communication throughout, transparency and efficiency. A special thank you to Dea who has always responded promptly.

Nadya · 25 May 2024

★★★★★ 5/5

Google

Very professional friendly company,amazing experience.will recommend them.Dea was amazing

Emerson · 14 December 2025

★★★★★ 5/5

Google

I just want to say that without reeds rains plaistow I don't think i would have held on to my sanity through a really ruff time with incredibly difficult buyers. They really went above and beyond for me and my wife getting the sale of our property over the line. Special thanks to dea who was a rock and also to nicola and Greg. Do not listen to any bad reviews on here from fake accounts . Reeds rains plaistow is 5 star ❤️

Lee · 14 April 2025