Every review we hold for the Pitshanger office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI had na amazing experience with Gibbs Gillepsie in Ealing Broadway! I had a very challeging property to sale and Leah and her team (Luke and Rohan) did not measure their efforts to support ant assist me with everything I needed through all the ups and downs for my sale. I definetely recommend them!
Taís · 26 July 2024
Agent replied · 25 August 2024
Dear Taís Rowell
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleIf you're selling a property in London, Leah and the Ealing Broadway Northfields team is the team you want to work with! I recently sold a shared ownership flat through Northfields and could not have received better service, they were incredible throughout, exceeding all my expectations. There were quite a few parties involved in the sale, making it slightly complicated, but the consistent communication and project management from Northfields kept all parties aligned. Leah specifically went above and beyond for me, showing real professionalism and empathy throughout. I honestly don't think the sale would have gone through without her keeping everything on track. They really are the best team and I can't recommend them more highly. Thank you Ealing team!
Laura · 3 October 2022
Agent replied · 30 July 2023
Dear Laura,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks, Customer Care Team
★★★★★ 5/5
GoogleAdam was very nice, on time, he patiently answered all my questions.
Vana · 13 December 2025
Agent replied · 13 April 2026
Dear Vana
We greatly appreciate your 5-star review and the time you took to share your experience with Adam. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleIt is very difficult to rent a pet friendly property. I am very lucky to have professional support from Mr. Gabriele Brancato(Lettings Negotiator) and Natalia helping me find a lovely property to live with my 17 years old sausage dog. They are very helpful , considerate and hardworking. Although I am not familiar with rental procedure in UK and bother them so many times, Gabriele is still very patience to help me solve the problems. Natalia is always kind and sincere. Their warm hearted attitude and professional service are precious blessings to people who just arrived UK and finding not only a place to stay but a HOME to live. Highly recommend!
Sam · 3 September 2022
Agent replied · 30 July 2023
Dear Sam,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks, Customer Care Team
★★★★★ 5/5
GoogleI sold my flat with Northfields Estate Agents, using the Ealing branch.
From the very beginning, communication was great. And in my case, this great communication was key.
I dealt with a particularly difficult buyer's solicitor. Leah and Rohan were very efficient at getting things done, seeking the information where needed and keeping everyone up to date.
The process was quite frustrating in my case and Leah and Rohan managed to keep me in full trust with their hard work and dedication for the sale to happen in everyone's interest.
It was my 6th time dealing with estate agents to either sell or buy a property and I can say I had never been so impressed by their professionalism and personal approach. Everyone at Northfields was efficient and properly briefed when Leah was not available.
I would, and I have recommended Northfields estate agents to anyone, in particular the Ealing branch. I, personally, praise and thank Leah Verasammy and Rohan Berry for handling my sale with brio.
Nathalie · 30 July 2022
Agent replied · 30 July 2023
Dear Nathalie,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleThe experience this agency offers is second to none. We had been looking for a few months, and had seen many estate agents. Indiana not only didn't give up but took the time to understand what we wanted and why, measured by showing us a property that was so new that there wasn't a proper file for it - which turned out to be the 'one'. Billy was also of great help, they were both brilliant to speak to and deal with, taking a huge amount of stress away from moving home. We're still just as happy after 7 months of living here as we were when we viewed the place. Would reccomend Northfields to anyone looking for a place to rent for sure!
Katrina · 30 July 2022
Agent replied · 30 July 2023
Dear Katrina,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleIt was my first time on the property ladder but Leah and the Northfields Ealing Broadway team made it so easy for me. From the viewings - which were promptly arranged - to the whole conveyancing process, Leah and the team were always responsive to my queries and worked with both parties to move past any obstacles. I'm surprised they haven't blocked my number - that's how often I was able to get in touch for peace of mind. Whichever side of the market you're on, I'd recommend them - I certainly hope the team is still together if I need to sell in the future.
Teck · 30 July 2022
Agent replied · 30 July 2023
Good afternoon,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks, Customer Care Team
★★★★★ 5/5
GoogleOde to Northfields
Northfields the agents are ace,
namely Amir, Indiana and Billy in my case.
Everything was sorted out with lightning pace,
go to them if you need an expert friendly face.
The day after our meeting was had,
to a charming lady my flat was let,
over the asking price,
which was also nice.
The experience was the opposite of elongated,
and in days my new tenant relocated.
They look like an agent in their smart livery,
but you come away feeling relaxed and tickety.PositiveResponsiveness, Quality, Professionalism, Value
Z · 20 June 2022
Agent replied · 19 June 2024
It’s so lovely to hear
That you were helped by Amir
And Indi and Billy in our team
Were also very super keen
We are so pleased that we were able
To find you tenants, suit-able
And in a timescale you were after
Such success causes us joy and laughter
Thank you for the lovely poem and feedback
They help us know we’re on the right track
Please do pass our number to your mates
So they can also use Northfields Estates!
★★★★★ 5/5
GoogleLeah has been an efficient, trust-worthy and professional sales manager. Five-star for her work!
Yiming · 23 October 2025
Agent replied · 13 November 2025
Dear Yiming Tan
We greatly appreciate your 5-star review and the time you took to share your experience with Leah. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleThank you to Zoe for all her help!
Samuel · 13 December 2025
Agent replied · 13 April 2026
Dear Samuel Bull
We greatly appreciate your 5-star review and the time you took to share your experience with Zoe. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleAs a first time renter making a big move, my experience was a great one thanks to Indiana. She was responsive, professional, friendly and always on hand to answer any questions or queries I had. From the moment I enquired about the property, to the viewing, and to eventually finalising the move in - the process was made super straightforward and Indiana helped each step of the way. Massively thankful for all of her support!PositiveResponsiveness, Quality, Professionalism, Value
Yasmin · 20 June 2022
Agent replied · 19 June 2024
Thank you Yasmin for taking the time to write a review for Indiana.
It's so good to know that the process went smoothly and that you can get on with your new adventure in Ealing.
All the very best in your new home,
Jane for Northfields
★★★★★ 5/5
GoogleLeah Verasammy, Rohan Berry and the team at Gibbs Gillespie (ex. name Northfields) are smart and professional. They always offer swift and professional responses, we have so many enquires about the property and they are very patient to help to liaise with the vendor. They are wise and able to offer tailored made solutions for our special requests. Highly recommend if you are either looking for letting or buying/selling properties in Ealing.
Paul · 31 January 2023
Agent replied · 30 July 2023
Dear Paul
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleI would like to say a huge thank you to the lettings manager Amir at the Ealing Broadway branch and his amazing team, Indiana and Billy. I met with Amir to discuss my property I had available to let and within no time at all, Amir and his team had found amazing tenants! I was extremely impressed by the level of service I received throughout the whole process. I was kept informed every step of the way and nothing was too much trouble. So yes... thank you once again to Amir, Indiana and Billy for all your help in making it all such an easy process!PositiveResponsiveness, Quality, Professionalism, Value
Angelica · 13 January 2022
Agent replied
Thanks for the lovely review Angelica. I know that the team were really pleased to be able to let your house for you - you had really got it looking lovely too! I hope that your tenants settle in well and we look forward to working with you further in the future.
Beth for Northfields
★★★★★ 5/5
GoogleI am very satisfied with the service of Northfields, especially Indiana is very professional. When looking for a rental, she understood my needs very well and found me a new home very quickly, saving me a lot of time. The process of signing the lease was transparent and open, provided The information and instructions were accurate and detailed, and Indiana was also kind and courteous in helping me complete the reference check process. Thank you very much to Indiana and Northfields.PositiveResponsiveness, Quality, Professionalism, Value
Oscar · 11 November 2021
Agent replied · 19 June 2024
Thank you Oscar, for your kind review of the rental process with Northfields and how Indiana helped you to complete your paperwork. Really hope that you are very happy in your new home.
Best wishes,
Jane for Northfields
Thanks, Oscar, for your kind comments about the leasing process at Northfields and how Indiana helped you with the paperwork. I sincerely hope you are happy in your new home.
Best wishes,
Jane of Northfield
★★★★★ 5/5
GoogleMariya Filipova is grateful for support in finding Rent. I had her qualified appointments, viewing setup, correspondence, and follow-up handled almost perfectly. She did as professional way, and I do appreciate her support very much. The next time I have a chance to rent, I have no doubt to ask her.
山内正行 · 20 April 2024
Agent replied · 19 June 2024
Dear 山内正行
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleThe team in Ealing Broadway, Rohan, Leah and Luke were all great, very friendly and personable as well as informative, hard-working and kind! Right from viewing the property through to completion, they were with us and the sellers every step of the way, always considerate and keen to keep us informed. Thank you!
T · 24 February 2024
Agent replied · 25 March 2024
Dear T A
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleMy daughter and I appreciate Billy Wright’s help in renting the flat which we moved in smoothly in mid April. I was nervous and uncertain when I had a previous unpleasant experience with another agent who did not turn up for a booked viewing just a couple of days before meeting Billy. Billy was very thorough and professional. Thank you so much for his patience to answer my phone call and emails. He was quickly available to my questions and was very helpful throughout the process. Thank you so much and I would not hesitate to recommend him to any of my friends in the future.PositiveResponsiveness, Professionalism
K · 20 June 2021
Agent replied · 19 June 2024
Thank you for your great review of the Ealing Broadway team and, in particular, Billy who helped to restore your faith in agents! So glad we were able to assist with your move.
All the best,
Jane for Northfields
★★★★★ 5/5
GoogleI recently found a new flat through Northfields and this has by far been my best experience with an estate agent in London in the last 10 years.
My consultant Indiana was wonderful to work with, she was responsive, answered all my questions very promptly and took all my requirements and concerns into account. Thanks to her this was the most stress free flat hunting and moving experience I have had in London so far.
I truly felt like I was taken seriously and being valued as a client.PositiveResponsiveness, Value
Julia · 20 June 2021
Agent replied · 19 June 2024
Dear Julia,
Love that you had a stress-free flat hunt, that's the aim!
I shall pass on your kind words to Indiana and the team.
All the best,
Jane for Northfields
★★★★★ 5/5
GoogleNorthfields have been wonderful to work with, getting the sale agreed quickly and helping us complete in record time. David has been so helpful, giving us frequent access to the property so that builders and carpet fitters and others could visit before we completed and recommending a window specialist. Edyta recommended a solicitor and a builder who were both very responsive and easy to work with. I highly recommend Northfields to anyone looking to move in the area.PositiveResponsiveness, Professionalism
Charlotte · 20 June 2021
Agent replied · 19 June 2024
Hello Charlotte,
I just wanted to thank you for the lovely review of your recent purchase with David and the Northfields team. We all wish you the very best in your new home.
Thank you,
Jane for Northfields
★★★★★ 5/5
GoogleI first spoke with Rohan at Northfields a few weeks ago when I enquired about a property, this property was no longer available but Rohan really listened to what I was after and sent some alternatives that were great. The properties he sent over were clearly handpicked by him and not just a generic list, this was much appreciated as we have been bombarded with lots of unsuitable properties by other agents. I met Rohan today for a viewing and he could not have been more polite and accommodating. He answered our many questions and is an asset to Northfields. I would definitely recommend Northfields because of him. Thank you Rohan.
Beth · 1 April 2021
Agent replied
Thank you Beth! It's so very kind of you to take the time to write a review of the service you received from Rohan, I shall pass on your kind words to him. Good luck with your property search.
Jane for Northfields.
★★★★★ 4/5
GoogleHarry in lettings was responsive and communicated excellently throughout the process in finding a tenant for my property. The process is complex to navigate and Harry and his team made it that bit easier. Thank you
Fatima · 20 November 2024
Agent replied · 11 December 2024
Dear Fatima Dalal,
We are very happy we could provide you with a positive customer experience.
Kind regards
Customer Care Team
★★★★★ 5/5
GoogleMy husband and I have met upwards of twenty real estate agents over the course of our six month property search in London. All but one have been as professional, well-informed, upbeat and generous with their time as Rohan Berry. His expertise regarding the neighborhood paralleled with his knowledge regarding the house and owner. Working with Rohan was a delight and I will definitely socialite his services should I ever need to sell my home.PositiveResponsiveness, Quality, Professionalism, Value
Sarin · 20 June 2021
Agent replied · 19 June 2024
Hello Sarin,
I just wanted to thank you for your really kind write-up about Rohan. He is new to the industry and already making a great name for himself as a trusted negotiator, so your words will mean a lot to him. I shall make sure he sees this lovely review and thank you for taking the trouble to post it.
Jane for Northfields.
★★★★★ 5/5
GoogleExcellence, dedication and absolute expertise in one of the most challenging sales - these are only few factors that contributed to our not only successful sale, but a move into a new beautiful home in one of the most difficult times imaginable.Alejandro Munoz and Caroline Watkins, as well as the rest of Northfileds team have proven that even lockdown would not stop the team from securing successful exchange & completion, and what followed ensuring a smooth transition into a new wonderful rental property.
From the start to the very end, Alejandro and his team were only a phone call away. Even the most challenging query was always provided with the most professional guidance and most importantly, a feeling of trust and security. And when it eventually came to ensuring a safe move into a new rental home, Noura Mehdinejad from Lettings Team has gone way & beyond to provide her support with a safe transition for us a family.
Incredible effort, passion and an exemplary approach from Northfields Team have proven that any sale or move - even the most challenging in the most difficult times - are absolutely possible!
Aga · 30 July 2020
Agent replied · 30 July 2023
Hello Aga,
Well what can I say? That is a fantastic review for the team, I cannot wait to read it out to them at the team meeting, and I really am delighted everything went smoothly and you are safely moved into your new home. Challenges are made to test us, and it sounds as though the team did a great job, really appreciate you letting us know how it all went.
All the very best,
Jane for Northfields
★★★★★ 5/5
GoogleIndiana has been an amazing help with organising everything for the move to a new rental. From organising a viewing on the day we enquired, to answering countless emails and questions, and getting everything moving quickly and smoothly from when we put an offer in, Indiana has made everything way less stressful than I expected moving to be.
Northfields provides excellent service, with quick responses and easy to follow processes to make sure everything this done efficiently.
Zoë · 6 February 2021
Agent replied
Thank you Zöe, it's so great to hear your feedback for Indiana, we are over the moon that you have found a lovely new rental and that we were able to help with your move. All the best, Jane for Northfields
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