Every review we hold for the Pinner office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleThe service we received from whole David Charles team was excellent. We appreciated their professional approach and their willingness to help throughout the process. Our main contact, Claudio Della Murro kept us informed us every step of the process with timely feedback and advice. As well as managing the sale process with commitment and expertise with a genuine attentive and polite attitude, he has also helped us getting our property ready for sale in finding tradesmen we needed. With our thanks, we strongly recommend David Charles for future clients.PositiveResponsiveness, Quality, Professionalism, Value
Semra · 27 August 2022
★★★★★ 5/5
GoogleWe chose David Charles to sell my mother's house in Pinner due to their professionalism and traditional values. They were extremely knowledgeable about their market. They also worked tirelessly to get the buyers in place and hold the chain together, even though there was a delay (not of Daivd Charles making I add). Their persistence and care was a great reassurance and they certainly earned and deserved their commission. Thank you very much To Warren, Hiran and the whole team.
Claire · 14 April 2025
★★★★★ 5/5
GoogleMy wife and I are delighted with the speedy outcome in the sale of our property and cannot quite believe that we received an offer on the very first weekend of marketing, especially as we had been on with a larger local firm for months without achieving a successful sale. Many thanks to Warren and his team.
Alan · 5 July 2020
Agent replied · 5 July 2023
Thanks Alan. I hope we have restored your faith in independent Estate Agents.
★★★★★ 5/5
GoogleI have no hesitation in recommending the high quality, personal service. Warren was fantastic. Moved to David Charles after being with one of the bigger corporate estate agents and the service was so much better in every wayPositiveResponsiveness, Quality, Professionalism, Value
Sally · 27 August 2022
Agent replied · 5 July 2023
Thanks so much Sally. I wish you all the best
★★★★★ 5/5
GoogleJust like to say a massive thank you to Hiran and the whole team at David Charles
...You have sold our property thank you for everything.!!!!!!
We have experienced a fantastic service and customer care throughout the whole process of selling our property with David Charles.
we would gladly recommend the agency for their expert advice they certainly know the market as we quickly learnt.The valuation at our first meeting with Warren was spot on.
We have been impressed by the way viewings were carried out especially in this worrying Covid situation that we find ourselves
Everything was prepared by the team from booking in to viewings to the updates received back from potential buyers with the utmost care and consideration.
We received an offer to which we accepted and have exchanged contracts and set a completion date.
Once again we cannot thank you all enough for your great customer service and dedication by seeing us through this process.
Selling a property can be so stressful Hiran and the whole team took on all the pressures that come with the real estate package and so all we can say is that we were looked after from start to finish........ excellent service.
Thank you Hiran and the team!!!PositiveResponsiveness, Quality, Professionalism, Value
Sarita · 27 August 2021
★★★★★ 1/5
GoogleThey don't contact the landlords with my offer. I found the landlords myself, made them the offer, they were happy with it, we done the documents, BUT they had no idea that I tried to reach out to them through David Charles
Fold · 14 April 2025
Agent replied · 14 April 2026
Please contact the office on 020 8866 0222, as we do not have anyone with your name registered.
★★★★★ 5/5
GoogleFantastic firm. Claudio and the team are kind, on top of queries, and always at the end of the phone. They helped me purchase the most wonderful home and their skilful negotiation and expert help with any issues that arose made it a wonderful experience. Thank you.
Dr · 5 July 2021
Agent replied · 5 July 2023
Thanks Louise, it was a pleasure dealing with you. We wish you every happiness in your new home.
★★★★★ 5/5
GoogleHiran from the David Charles Pinner team was excellent throughout our purchase process - open communication, responsive, and helpful throughout. Very diligent when also showing us various properties throughout our search, which is not the case for other estate agents in the area. Would highly recommend working alongside him either as a buyer or seller.
Ajul · 31 October 2025
★★★★★ 5/5
GoogleHiran was really helpful, punctual and responsive from start to finish. Thanks to you and David Charles for ensuring a smooth purchase.
K Parker
Kp · 14 April 2025
★★★★★ 5/5
GoogleAbsolutely amazing service received from Claudio at David Charles. I was looking to purchase a property and had very specific requirements. Claudio was available to let me view the property as many times as i requested ( which was a lot of times) at all different times of the day. He was not pushy at all and let me take my time in making decisions. Even after the offer was accepted, Claudio kept in touch with myself, and my solicitors very regularly to ensure that the sale went through in a timely manner and always kept me up to date as to where we were. He explained everything in detail to me. I felt very comfortable in contacting Claudio at any time and he always got back.
David Charles really is an agency that cares about people's needs, regardless of whether you are buying or selling. In my experience they are not pushy or forceful at all, unlike other Estate Agents i have used in the past.
I would definitely use them again and especially Claudio as he really is fantastic!
Thanks to them i now have a beautiful home!
Rupa · 30 May 2020
★★★★★ 5/5
GoogleDefinitely the best agent in Pinner. We had a massively complicated transaction. The patience and expertise of Warren and Hiran was vital to getting it over the line. Thank you again to the both of you.
Parm · 3 August 2022
Agent replied · 30 May 2023
Thanks so much. I wish you every happiness in your lovely new home
★★★★★ 1/5
GoogleCommercially opportunistic. Conveniently devoid of responsibility post-sale. Repugnant attitude I would recommend avoiding
John · 16 December 2025
Agent replied · 30 December 2025
Hi John
Is this to do with a residential house sale or a commercial property?
At David Charles Estate Agents we only deal with residential sales and lettings and don't recall have any issues with our clients recently
★★★★★ 5/5
GoogleExcellent work from Hiran, Warren and team at DC Pinner. Probably one of the toughest transactions I’ve been involved in over the years and it wouldn’t have been possible without their help.
Sunil · 8 October 2022
Agent replied · 5 July 2023
Thanks Sunil.
We can't wait to see the house once you have completed the work.
★★★★★ 5/5
GoogleThis is the 5th letting I have had through David Charles and all the tenants they have found have been of a high standard and properly vetted. From personal experience, both sales and lettings teams deliver a great personal approach and work hard to maintain great relations with landlords and tenants alike (very useful if/when things need fixing!!!). Thanks to Warren, Claudio, Hiran and Janice for the great service!PositiveResponsiveness, Quality, Professionalism, Value
Darpan · 27 August 2021
★★★★★ 5/5
GoogleDavid Charles are superb estate agents; they really did offer an extremely personalised service following an unsuccessful contract with one of the larger more ‘corporate’ Pinner Estate agents who were sadly just unable to deliver. David Charles took ownership of the sale of our unique and period property, they researched and took note of numerous details and conveyed these effectively to viewers. They were very honest, open and efficient and provided excellent communication means that were clear and on point without the multiple and often unnecessary ‘harassing’ phone calls that other estate agents often engage in! We were just so pleased with how the sale was handled so professionally and not only that, but Claudio managed to get us our full asking price! If a personal and sensible service is what you are looking for then David Charles is by far the best estate agent in Pinner, we couldn’t recommend them enough! Thank so much guys!PositiveResponsiveness, Quality, Professionalism, Value
Ciara · 27 August 2022
Agent replied · 30 May 2023
Thanks so much Ciara. We wish you all the best
★★★★★ 5/5
GoogleFrom the very early days when we first approached David Charles for a valuation as we were considering a future move, we have experienced a great service, excellent and timely communication, and practical helpful advice. We have now successfully exchanged contracts and Hiran Patel has facilitated this process every step of the way. His knowledge of our particular situation and his attention to detail has ensured a really smooth process so far. David Charles' knowledge of the local market has been completely realistic, and Hiran has always been very responsive and transparent both to us and our buyers, and we would recommend David Charles to anyone considering a move.
Claire · 4 July 2022
Agent replied · 30 May 2023
Thanks for your kind words Claire.
Hiran is an excellent agent and we are proud to have him as one of our specialist team
★★★★★ 5/5
GoogleExcellent service and communication. Property sold within 2 months of listing and completion within 3 months of sale. Simeon kept us informed all through the process and responded quickly to any queries. The whole process was much less painful than anticipated.
Roz · 14 April 2024
★★★★★ 1/5
GoogleWe wanted to let a property through David Charles and asked if they would take responsibility for bringing the property to the level ready for letting. They agreed and brought in a builder/decorator they considered competent. Five months after the work was supposed to have been completed there were problems that they were unable to get the builder to resolve. The quality of what had been carried out was poor. We are left out of pocket for the period we should have been receiving rent and for the cost of remedying the remaining defects and bringing the property up the required standard.
RESPONSE TO OWNER'S COMMENTS
We asked if you would take responsibility for getting the flat ready to let. Based on your response the answer should have been no but unfortunately you said yes. Our understanding that you were taking responsibility was reinforced by the quotes all going to David Charles and then to us.
Brian · 30 May 2022
Agent replied · 30 May 2023
Dear Brian,
We only recommend the builder as he has done a good job at a previous property we let. We would never take responsibility for another companies work. I am disappointed that you had a bad experience with the builder and wish you all the best for the future.
★★★★★ 5/5
GoogleWe were so impressed with the professionalism and hard work put in by David Charles when selling our house.
Both getting viewings organised and helping us to getting to exchange following the offer. Fair and firm when it came to dealing with negotiation.
Really friendly and personable, straightforward and trustworthy. I would recommend using them if you are selling your home.
Joe · 14 April 2025
★★★★★ 5/5
GoogleExcellent service from David Charles. Warren was very pro active both in finding us a buyer and in moving the whole process along. Communications were always responded to promptly. I highly recommend.PositiveResponsiveness, Professionalism
Richard · 27 August 2021
Agent replied · 30 May 2023
Thanks Richard. I wish you and Sharon all the best in your future endeavours
★★★★★ 5/5
GoogleHiren Patel is one of the most professional and honest estate agents I have met. He was always available for queries and helpful in finding solutions. I would recommend him for any transactions regarding property sales or buying. He is a credit to David Charles and the industry as a whole. We have had previously very bad experiences with another agency in the area.PositiveProfessionalism
Aziz · 27 August 2021
★★★★★ 5/5
GoogleHiran at David Charles introduced us to our new home. Very professional , thorough and hard-working individual who seemed genuinely passionate about his role in making sure all parties are happy whether it's the vendor or us the buyer and he did a fantastic job in a becoming a mediator between us. After our offer was accepted Warren took charge in supporting & guiding us through out the rest of the buying process, a very warm & friendly individual who assisted us at every stage where ever it was necessary. All in all, David Charles has a very professional & courteous team, I cannot recommend enough!
Amit · 5 July 2021
Agent replied · 30 May 2023
Dear Amit, what a great review.
Thank you so much from us all at David Charles
★★★★★ 5/5
GoogleDavid Charles ! Very professional and friendly. Especially Hiran, he was so helpful ,always available to answer any concerns or queries of ours. Great experience with Simeon as well. We really appreciate their service. Thanks for helping us buying our new home.
Piyush & Jalpa Maradiya
Jalpa · 21 July 2023
★★★★★ 5/5
GoogleWe had to sell during poor market conditions and had a rather difficult buyer. Warren worked very hard to get us a good price and ensure the sale went through smoothly. Warren and his team went out of their way to manage the buyers' demands to make sure all parties were happy. David Charles provides the extra touches and are very professional and efficient.
S · 30 May 2020
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.