Trusted Agent profile · Pinner
★★★★★
202 reviews across 3 platforms
9 Bridge Street, Pinner, HA5 3HR
Andrew Pearce's office in Pinner, at 9 Bridge Street, is rated 4.3 out of 5 across 202 reviews on three platforms, including 187 Google reviews rated 4.3.
Every review we hold for the Pinner office, from every platform, shown as written. First names only.
1/5
GoogleVery disappointing service!! I have called to arrange a visit of a property three times on consecutive days and they do not answer the phoneNegativeResponsiveness
Hi Allison - thanks for your email and I am sorry you had trouble getting through. Like most business we are working in exceptional times. If you would like to send me an email to joe.prosser@andrew-pearce.co.uk I would be happy to assist.
1/5
GoogleYou put up a Sale Subject to contract sign in front of a property which was not sold or marketed by you, without permission. This was a cheap trick.
Thank you for contacting our office about the board - we, like most Estate Agents outsource our board orders and it is with regret that it was put up at the wrong address. As soon as we where made aware of this problem we immediately contacted the board company and hopefully it will be down today. We are sorry for any inconvenience caused.
4/5
GoogleTo be fair to Andrew Pearce, they have good customer service and are very responsive on e-mails, which is great. The valuations are not great, but they are one of the better agents.
Thanks for your email. With regards to to valuations we will always be as accurate as possible, based on our local knowledge and research.
5/5
GoogleFrom start to finish the team at Andrew Pearce were great! James dealt with all our queries in a very friendly yet professional manner, and kept us updated throughout the process. Would highly recommend.
Thanks for your great review. You and Darren where great buyers and it made our jobs very easy. We wish you all the happiness in your new home and thanks for choosing to purchase through Andrew Pearce.
3/5
GoogleThey are good in documentation and services. Only the thing I didn't like with them was they were charging me extra 12 pounds to get rent receipt every month. Means they took advantage that where this guy will go. And at the time of deposit return, for minor damage to carpet, they charged me 900 pounds. So be careful.
1/5
GoogleVery unprofessional people, When we moved out, they took our deposit a way by making fake excuses. Also they have promised part of our deposit back but never refunded back.
Dear Dilanka. As a regulated firm of Chartered Surveyors we act in a fair a reasonable and follow the correct procedure in dealing with clients deposits and monies. If you would like to email in detail your complaint I will investigate and respond. My email address is joe.prosser@andrew-pearce.co.uk. Thank you.
5/5
GoogleGreat communication in sorting out a boiler issue with the company. Eeficiently sorted the appointments with the tensnts as well by Imran.
5/5
GoogleProfessional, seamless organisation, great team, high level communication. Everyone at AP focused from Sally, Margaret to Danny and Yash. Well done and keep up the excellent work.
Thank you for Nitin. All the best.
5/5
GoogleExcellent experience, Matthew Williams at the Pinner Lettings office was a big help in finding us somewhere to rent at short notice, highly recommended.
Thanks for your great review, very appreciated!
5/5
GoogleMy experience with Andrew Pearce was very positive. Joe Prosser, Gerard Matthews and colleagues were very professional throughout with open, honest and timely communication. I would highly recommend this team.
Thanks Dave. Our pleasure and you are great clients to deal with...
5/5
GoogleVery good service with quick responses and flexibility with viewing the property.
5/5
GoogleThe service we received from Michael Beaumont at Andrew Pearce was excellent again from the start to finish. He dealt with all queries professionally and promptly. Thank you !!
Thanks for your great feedback Sandip greatly appreciated!
4/5
GoogleHello. A good local company with great rapport. Thank you.
Thanks very much for your comments and feedback, we wish you the very best.
5/5
FacebookAndrew Pearce and their entire staff team are very professional and dedicated . We would highly recommend this very reliable and efficient company.
Thanks Cindy 👍😊
1/5
GoogleVery unprofessional, only interested in their comission. Landlords keep away from this company. Will never use them again.NegativeQuality, Professionalism, Value
Hi Daljit. We are sorry that you have felt the need to write this review. We would encourage you to speak to us directly and discuss your concerns and any issues you may have. You can contact me direct on 0208 866 9696 and I would be more than happy To have a look at the specifics of your complaint. Joe Prosser (company Director)
5/5
GoogleExcellent, efficient service with very friendly and helpful staff
5/5
GoogleGreat service, very punctual, attentive to detail.
5/5
GoogleI’m very pleased with the service.Always sort the issue as soon as possible. Thank you
4/5
GoogleImran provided an efficient service for the resolution of issues with 68 Abercorn Crescent .
4/5
GoogleHade to rent a place. Used Andrew Pearce. Very efficient. Friendly. Kept well informed.
Thanks :)
5/5
FacebookVery professional and helpful service that went above and beyond to sell my house. Highly recommended.
Thanks Bernice, all the best for the future 👍
1/5
GoogleExtremely rude unprofessional sales negotiators. Landlords/sellers be aware you may not get the best deal.
Dear Sirs, I cant find a name matching your records on our system but we are sorry that you feel like you expectations haven't been met - Please could you make contact with us so we can discuss your complaint in more detail - joe.prosser@andrew-pearce.co.uk - 020 8866 9696
1/5
GoogleThese guys are so unhappy with their jobs! Unfriendly and rude staff, avoid!
Sorry to hear of your experience. Everyone can have a bad day sometimes but we will always strive to do better. :)
5/5
GoogleAwesome place to eat. Very clean.
Thanks very much for your comments and feedback, we wish you the very best.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Andrew Pearce's Pinner office has 202 reviews across three platforms: 187 on Google, 10 on Facebook, 5 on Trustpilot.
Andrew Pearce Pinner is rated 4.3 out of 5 across all 202 reviews, and 4.3 out of 5 on Google from 187 reviews.
Andrew Pearce Pinner, 9 Bridge Street, Pinner, HA5 3HR.
