Sharman Quinney New Homes reviews in Peterborough

★★★★★ 5/5

Google

Ineta was very professional and supportive throughout the whole process of helping to source and secure the ideal tenants for me.

K · 27 July 2024

★★★★★ 1/5

Google

Disappointed with Sharman Quinney Lettings (Albert Place Office) I regret ever dealing with the renting department at Sharman Quinney, Albert Place. From day one, it’s been a nightmare. initially moved into a property that was in extremely poor condition, with a leaking roof, mould throughout, damaged flooring, and overall uninhabitable living standards. I was assured that necessary renovations would be completed, but no work was ever carried out. After raising concerns, I was offered another property with the promise that it would be in proper, clean, and livable condition. Sadly, this second property was also not as described, unclean, unrenovated, and clearly not prepared for a new tenant. Despite these issues, I’m now being pursued for rent from the first tenancy, which I had to leave due to the condition of the home. In my view, the process has felt more focused on collecting rent than providing quality housing or fair treatment to tenants. I genuinely regret my experience with this agency and hope others proceed with caution.

Afolabi · 11 May 2025

★★★★★ 5/5

Google

As a long term tenant had no issues with there service when needed to talk with them, fay Wilson is who I normally deal with always quick to respond and gets things sorted out in a efficient and professional manner 5 stars for her customer service

Simon · 26 October 2022

★★★★★ 5/5

Google

Big thank you Ineta for all your help with our move. I particularly appreciated your swiftness to it all. Thank youuuuuuuu!

Seyi · 12 July 2024

★★★★★ 4/5

Google

Overall happy with my experience over the last year in particular Fay in property administrations she has been fantastic, would rent with them again

Jesspie9 · 28 April 2024

★★★★★ 3/5

Trustpilot

Buying with Sharman Quinney

Couldn't fault Sharman Quinney up to offer acceptance. Mortgage advice from Sophia was helpful and transparent, and negotiations were smooth with Tom too. However, there was a noticeable drop in customer service once the offer had been accepted. Often couldn't get hold of the estate agents on the phone, and had to actively ask them about what was needed next. The agent in charge of post-offer viewing was also 20mins late, just due to forgetting the viewing, which just helped to show the deprioritisation after offer acceptance.Overall was a good experience, and at the end of the day no mistakes were made and the property purchase went through, but there were things they could have done to make the post-offer journey a lot smoother and more fulfilling.

Conor · 17 May 2022

★★★★★ 5/5

Google

Fay at Sharman Quinney is a pleasure to work with. I feel my property is in good hands. She is helpful and deals with any issues efficiently and quickly. Thank you Fay!

Claire · 26 October 2023

★★★★★ 1/5

Trustpilot

Disgusting behaviour

Disgusting behaviour, this is a joke of an estate agency all they do is copy and paste, they’ve recently copied and pasted a description from a nearby property simply because they couldn’t be bothered to write content properly, previously they had 4 bullet points, on top of that the picture quality is so poor it looks as though it’s been done with a phone, they left a house alarm going off for hours and the icing on the cake they told the vender to drop the sale of their property by 20k as they’ve had no interest, perhaps if they’d taken the photos and done a description the vender would have more interest. So what exactly they are being paid for other than to copy and paste and take some shoddy pictures is well beyond me. Save your money and headache go elsewhere there are plenty of decent agencies that will look after you in such a stressful time.18 Oct reply: Unable to reply to Sharman Quinney so in answer to your question it is the Peterborough branch. We are not with them, its our neighbour who is with the, its the Peterborough branch that has copied our advert

Rebecca · 18 October 2023

★★★★★ 5/5

Google

I have dealt with the lettings team for a number of years, in particular Amber and have always found them professional and fast to respond to any queries. Amber and Joe have done an excellent job of recently letting a house for me and I will use them in the future.

Zach · 26 October 2021

★★★★★ 2/5

Trustpilot

Dealing with the Great shelford branch…

Dealing with the Great shelford branch for selling . Up to last week they had such a large turnover of staff and a lot of our paperwork and photos have gone missing of ours . Not happy at all with them . They apparently now have a whole new team so Im hoping that things will improve we wait and see . Since a young lady named Alice joined them 3months ago things seem to improve . She paid a visit to our home on the market again due to the present economic current climate of mortgage rates increasing and she had done more in one week than any of the others in the past . So well done Alice you deserve a quick promotion for trying to make things better and restore my faith in the company .

Pauline · 28 September 2023

★★★★★ 1/5

Trustpilot

Unfortunately

Unfortunately, my experience as a seller with Sharman Quinney Peterborough has been extremely disappointing.

Olga · 16 October 2025

★★★★★ 5/5

Google

Always very pleased with Amber and the team in Peterborough. They manage my portfolio and I have never had any issues. Michelle is my property manager, very happy to work with her, excellent communication and I know she will ensure my properties are looked after. They find me great tenants quickly, thorough and efficient. Great work guys - thank you.

Steve · 27 October 2018

★★★★★ 4/5

Google

Good experience with Sharman Quinney though maintenance of the house was handled by landowner. Thanks to Rebecca Clarke from Peterborough branch for arranging quick turn around for resolving the issues

C · 26 October 2023

★★★★★ 5/5

Google

I’ve been using Sharman Quinney Letting’s since I started rental properties. I’ve always had great service and a good relationship with them. Huge thanks to Angela, Fay and the team.

David · 26 October 2023

★★★★★ 5/5

Google

We were treated very well from the start. True professionals! Many thanks to our agent Raimonda and the team.

Paul · 18 August 2025

★★★★★ 1/5

Trustpilot

Constantly call you!

We viewed a property with this company and first of all they were late for the viewing - ok these things happen but no call or no apology. We advised them it was not the property for us but told them it wasn’t price it just wasn’t the one for us, however they have constantly called my partner telling him it’s been reduced and he had repeatedly told them it ISN'T the price.

Katie · 7 June 2025

★★★★★ 1/5

Trustpilot

Terrible experience, avoid

Terrible experience. Be warned and avoid. This was my first experience selling a property and Sharman Quinney, and Adam Tanswell in particular, were a nightmare to deal with. It started out with a few small warning signs as Adam came to our home and he seemed a bit pushy, but we went ahead with advertising our property with them, if only we’d gone with our instincts and not assumed all agents are like this.After an initial 2 weeks with 4 viewings (none of which came to anything), things cooled off very quickly. We went several weeks with few viewings or communication and had to push them for updates. After 6 weeks we were getting really disheartened and asked if we could give 30 days’ notice and give someone else a go (Adam made it clear when we met, we could give 30 days’ notice to end the contract). Their response was to send excerpts from the contract highlighting that 30 days could only be given after week 25!! And if we advertised with anyone else their fees would go up considerably and they would try to block any sale independent of them or seek their inflated fees on top.It was a really intimidating and stressful time, they should have tried to address our concerns and offered advice and reassurance rather than point to the contract points in their favour.We got advice to take it to an ombudsman who would be very concerned by such a long length of contract and poor terms, but despite this we waited out the 25 weeks to be free. We received more no shows than viewings (few of either) and towards the end of the contract they tried to pressure is into selling to a property developed for well under the asking price.To make matters worse, once the contract ended, they sent us a bill for £150 for their advertising and requested we pay it within 3 days. Ironically, we couldn’t get any reply from Adam or Mike Sharman when we wanted advice towards the and of the contract, and they were slow to respond to requests to remove our ads after the contract ended, but quick to send us this bill and request immediate payment (twice in two days). There are plenty of much better agents out there, and we’ve had a much better experience now we’re with someone else. Avoid Sharman Quinney and Adam Tanswell.

Kim · 11 November 2021

★★★★★ 5/5

Google

Rebecca and Alanis have been fantastic at communicating with us and keeping us informed of developments with our rental property. They are both friendly, approachable and understanding of our situation. There have been some issues with some aspects of the management of our property with Sharman Quinney but Rebecca and Alanis have always sought to help straighten everything out.PositiveProfessionalism

MARTIN · 23 October 2025

★★★★★ 1/5

Trustpilot

Harassment

Haven't even got my house for sale with them and keep cold calling me hounding me to use them to sell it. If I want to sell my house with you I will call you and for future reference I won't be using you

Mr · 4 March 2026

★★★★★ 5/5

Google

Ineta Bertasiute Made everything smooth and easy for us. She is friendly and ready to help with every queries. Thank you Ineta

Oluwatofunmi · 28 February 2024

★★★★★ 1/5

Trustpilot

Worse experience I have ever had

Worse experience I have ever had. Get everything in writing from them and even if you do, they will never fix any issues and lie to you and ignore emails for weeks!

Id · 25 May 2026

★★★★★ 5/5

Trustpilot

Very helpful and all nice and hardworking people!

Right from day one we were treated very well, all the staff at Thrapston were fantastic,James was so helpful, kerry was the one that I spent most of my time talking to, and she was so helpful! and thank you Lucy and Mariella, never had a problem during the sale of our Bungalow! But all the staff were great and could not have done a better Job, Thank You all!

Graham · 10 November 2022

★★★★★ 1/5

Trustpilot

Avoid if at all possible.

Lived in multiple different rented places over ~10 years (i move around a lot with work) and SQ are by far the worst letting agent i have ever used.Staff are uncommunicative, slow and incompetent. The online reporting system for faults is excellent - but never used by the staff. Not a single fault we ever reported was ever fixed - apart from the massive water leak we had which we fixed ourselves and then billed them for. There is no emergency out of hours contact number so tenants are left to fend for themselves in such situations.In the year we rented with SQ - they never ONCE answered the phone, and only occasionally responded to emails.On several occasions, we tried to visit the letting agent branch directly to complain- only to find the door locked (despite being during normal opening hours) and no one around. We even had to wait outside and have someone unlock the door to hand our keys back.It is by no means evident what, exactly, these people do for their money. You'd be much better off taking your chances with another agent, or renting directly from the landlord. Heed my warning - avoid SQ if at all possible.

ANON · 2 June 2021

★★★★★ 5/5

Google

They are very professional and provides you all the information you need to know. Ellie is ready to assist upon request, She’s amazing. Thank you guys!

Adeyemi · 26 October 2023