Sharman Quinney New Homes reviews

★★★★★ 1/5

Trustpilot

landlords steer clear

I am a landlord with two properties they looked after. For 18 months. on one property I was never paid my rent on time. I was always chasing for my money. There is no one in the office. You always have to leave a message and they don’t get back to you even my tenants had trouble reporting faults to the property as I said there was no one there for them so I would never get the message. I have had property for over 20 years and I have never come across a managing agent as bad as these. That is why I only stayed with them for 18 months. It would’ve been 12 months but you have to give them six months notice. Again I’ve never heard of that. My advice to landlords steer clear.

Adrian · 21 May 2026

★★★★★ 1/5

Google

Unfortunately, my experience as a seller with Sharman Quinney Peterborough has been extremely disappointing. During several months of marketing my property, there was almost no proactive communication or transparency. I received no regular updates about online interest, viewings, or feedback from potential buyers. One particular buyer was allowed to make multiple unserious offers, first £335k, then £340k, then £345k, and finally £330k, while the agent did nothing to manage or filter this behaviour. Instead of representing me as a seller, the agent repeatedly tried to pressure me to reduce my price, while doing little to promote or negotiate the property effectively. No marketing strategy, no weekly reports, no clear plan, just silence and reactive communication. I felt completely unrepresented and lost confidence in the process. Based on my experience, I would strongly advise other sellers in Peterborough to think carefully before signing with this branch. You deserve an agency that actually works to sell your home, not one that simply passes messages back and forth

Olga · 23 October 2025

★★★★★ 5/5

Trustpilot

The team at Sharmon Quinney has been…

The team at Sharmon Quinney has been amazing. They have helped us so much every step of the way. Lorraine has been particularly outstanding; we will highly recommend her. She has always been here for us, offering continuous support throughout the process. John and Kate have also been fantastic in helping us as first-time buyers. Thank you for helping me and my wife. We hope to have future dealings with you!

Saiif · 31 January 2025

★★★★★ 5/5

Google

I rented my property with Sharman Quinney and they have been nothing but responsive and professional. After the nightmare of trying to sell my home, I decided I would try and let it out and was braced for more grief and delays. However, Sharman Quinney held viewings immediately and had a tenant within a matter of days. Special thanks to Ineta, who was always available to respond to my numerous queries and managed the entire process with initiative, attentiveness, and a smile.

Chris · 26 August 2024

★★★★★ 5/5

Google

I had the pleasure of working with Ineta, a highly professional and helpful letting agent. From the very beginning, Ineta was attentive and responsive, making the entire rental process smooth and stress-free. She went above and beyond to ensure all my questions were answered and provided clear, detailed information about the property and lease terms. Her friendly demeanor and proactive communication made me feel valued as a client. Ineta's dedication to her work and her clients is truly commendable. I highly recommend her services to anyone looking for a seamless renting experience. Thank you, Ineta!

Laurynas · 26 August 2024

★★★★★ 5/5

Google

My agent Ineta was very professional, responsive and kept me informed about anything I wanted to know. As someone who was waiting for her family to relocate to England she made it very easy and fast for me. I told her what I wanted and she got me more than I expected. Thank you so much Ineta for making my dream come true xx

Samukeliso · 21 February 2025

★★★★★ 1/5

Trustpilot

Used the Peterborough Office

Used the Peterborough Office, absolute nightmare. They never made sure people seeing the property had a mortgage offer. The estate agent spent all of 2 minutes showing the property to prospective buyers, no selling it at all, just presenting the rooms, this is the kitchen, this is the bedroom what a farce. Kept my property with them for 3 months a couple of viewings and no sale, might be their terrible sales technique. Put it with Mandairs Peterborough and sold within 2 days, and that’s the difference between someone who can’t be bothered and someone that goes all out to sell a property. Save time and money and use Mandairs.

Barbara · 10 September 2026

★★★★★ 1/5

Trustpilot

Dealt with the Peterborough PE1 branch

Dealt with the Peterborough PE1 branch. Highly unprofessional and inexperienced staff. The man that came out to take photos and allegedly draw up a floor plan, failed to. The photos weren't so bad. No floor plan drawn up for several days, posted our property on their site without the floor plan. When it was done, the floor plan was totally incorrect! Then was promised call backs from the office but received nnone. Reported all this to the Manager Mike who said "take your property off with us then!" ????!!!! Shocking service, I guess if the manager is like that then what else can one expect. Worrying experience

Miz · 11 July 2025

★★★★★ 5/5

Google

Thank you to Ineta & Shane who helped us find a new tenant in record time. They acted with professionalism , accuracy and speed. I would not hesitate to recommend. I do have an improvement suggestion. As new landlords to the estate agent letting process we found each process step was not explained to us and we found ourselves wondering what was next. A plain English email showing the basic steps with who does what through the letting process would be really helpful.

Jason · 29 March 2024

★★★★★ 1/5

Trustpilot

Very disappointed with the whole sales…

Very disappointed with the whole sales process. It started even before we entered into the contract, when the papers we were sent for signing had the wrong address for the property we were selling. Apparently the system wouldn’t allow them to select the correct address, but as we didn’t want to be seen to be selling someone else’s property we insisted on it being fixed, and after many emails back and forth it turned out it was in fact possible to update it to the correct address. That was just the beginning. It took several weeks to get the property on the market. The agency then published the wrong photos as well as wrong information about the property itself, which, although we spotted it immediately and asked them to take down the ad until the errors had been corrected, stayed up for another three days. Long enough to put potential buyers off. It then took another week if not more to get the agency to correct the ad (on two occasions one error was removed and another one added) and get it back online. During this period the agency were unresponsive and difficult to get hold of and it seemed as though they only made an effort when pushed. We, on the other hand, were growing impatient to get the property on the market after long delays. When the ad was finally up we noticed that the presentation video made up from the photos of the property, still contained the wrong photos, but by this time we were so fed up we just let it slide. What we really wanted was to move to another agency as soon as possible, but since Sharman Quinney has the longest sole agency period of any agencies we’ve encountered (24 weeks compared to the usual 12 weeks), we had no choice but to remain. In the end the property was not sold, they did not seem to make any efforts to market it but instead sat on their hands and waited for business to come to them. We also had no feedback during the process unless when we asked for it repeatedly, not even when we were told several viewings were booked and the potential buyers cancelled were we informed. It’s the worst agency we’ve dealt with and we were happy when we were finally able to move to a more professional one.

Elin · 18 May 2025

★★★★★ 5/5

Google

Our agent Ineta was professional, responsive and informative. Her experience and guidance was critical to my family's successful relocation to the UK in securing a rental property; she liaised with my place of employment to ensure all housing requirements were met. Her team also provided timely responses when she was unavailable. Highly recommend this agent and her team at Sharman Quinney.

JOE · 7 November 2024

★★★★★ 5/5

Google

⭐️⭐️⭐️⭐️⭐️ I had a fantastic experience working with Ineta from Shamran Quinney. She made finding a rental home both fast and easy, completely removing any stress from the process. Ineta provided clear and detailed explanations at every step. Her care and assistance were evident throughout. She performs her job with a high level of professionalism. I wholeheartedly recommend Ineta to anyone looking for an exceptional agent. ---

Vilda · 27 July 2024

★★★★★ 5/5

Google

I recently had the pleasure of working with Sharman Quinney Peterborough Lettings to let my buy-to-let property, and I cannot emphasise enough how impressed I am with the outstanding service provided by Shane and the entire team. They truly went above and beyond to ensure a smooth and hassle-free experience throughout the entire process. From the very first interaction, Shane demonstrated exceptional professionalism, knowledge, and enthusiasm. He took the time to thoroughly understand my requirements and provided valuable insights and guidance based on his expertise in the Peterborough rental market. His friendly and approachable demeanor made it easy to communicate and collaborate effectively, which is crucial in any property transaction. Shane's attention to detail and prompt responsiveness were remarkable. He promptly answered all my queries, patiently explained each step of the process, and kept me informed at every stage. His proactive approach and dedication were truly impressive, as he worked hard to find the perfect tenants for my property, ensuring they were reliable and met my criteria. The level of service provided by Sharman Quinney Peterborough Lettings exceeded all my expectations. The team demonstrated great efficiency in handling all the necessary paperwork and legal formalities, making the process smooth and stress-free for me as a landlord. They guided me through the tenancy agreement and ensured that all my interests were protected. Furthermore, the marketing and advertising strategies employed by Sharman Quinney were highly effective, resulting in a wide pool of prospective tenants. Their extensive network and expertise in the local market were evident in the speed and quality of the tenant selection process. It's clear that they have an in-depth understanding of the industry and a genuine passion for what they do. I cannot recommend Sharman Quinney Peterborough Lettings, and particularly Shane, enough for their exceptional service, professionalism, and dedication to ensuring the best outcome for their clients. If you're looking for a reliable and trustworthy letting agent in Peterborough, look no further. I will undoubtedly be using their services again in the future and have full confidence in their abilities to manage my property efficiently. Thank you, Shane, and the entire team at Sharman Quinney Peterborough Lettings, for your outstanding work. You've exceeded my expectations and have set the bar high for letting agents in the area.

Mitch · 26 October 2023

★★★★★ 5/5

Trustpilot

House searching

Earlier this year we were searching to buy a property in Oundle and desperate to move to the area. Linda McMullan is an outstanding estate agent. All the agencies we registered with made little to no contact with us and it was down to us to chase them to see if they had new properties coming to the market. This was not the case with Linda. Linda rang us weekly to see how our search was progressing, kept us informed of events happening in Oundle and what properties were coming to the market. She was formidable in our house search and even at the end when we found a property with another agent, Linda kept in touch and helped our transition to moving up to Northamptonshire. Linda is a total professional and with confidence I would happily sell any property via her as I know the service I received as a house seeker was professional, caring and supportive. Thanks very much Linda.

Nat · 17 October 2023

★★★★★ 1/5

Trustpilot

Rented a property of them

Rented a property of them . When ww left august30th 2025 we left the place spotless and better condition than when we moved in. Its now mid sept and we still have not got our deposit. Bullshit excuses like the landlord hasnt got an email .the land lord has gone on holiday. The landlords signature was different. Still no return of deposit. We are now starting legal proceedings.

Derek · 10 September 2026

★★★★★ 1/5

Trustpilot

After they take your money for the…

After they take your money for the deposit in case you are not accepted you wait weeks until you receive your money back. Almost 2 weeks and i ve been calling them daily and emails to tell me today ohh we forgot we will do the refund today. Begging for my own money and Ineta the agent said ohh wait for your money another 3-4 days on a rude and raised voice

Alexandra · 5 August 2026

★★★★★ 3/5

Trustpilot

Was ok at first were helpful in wanting…

Was ok at first were helpful in wanting me to find a property as they had sold mind , it fell threw twice and took over a year for me to move , in the end when it finally went threw and I had moved I never heard from them they had got there money and that’s all that mattered to them , I think it’s very rude of them to not get in touch and say thankyou .

Wendy · 13 June 2026

★★★★★ 5/5

Google

Danielle is always so positive, happy and helpful. She always comes back to me if I leave a message for her and when I do speak with her she nearly always manages to answer my questions then and there. If the question can't be answered straight away, Danielle always comes back to me to keep me updated, and lets me know when things are sorted. I feel in safe hands knowing Danielle's there to help me.

Louise · 26 October 2023

★★★★★ 5/5

Trustpilot

Naz Magumder was very helpful and kept…

Naz Magumder was very helpful and kept me informed all the way a long the line with regard the tenancy

Susan · 20 July 2026

★★★★★ 5/5

Google

After an unsuccessful experience trying to let my property through another agency we decided to use Sharman Quinny. Have to say Ineta and team were brilliant from start to finish. Kept me in the loop at all times and did everything to get the property let with quality tenants. Much appreciated and would highly recommend!

Sameer · 26 August 2024

★★★★★ 5/5

Google

I would really like to thank Ineta for helping me secure the property I wanted and helping me through the whole process. Your communication and support is top notch to me especially as I was going through a challenging period. Thank you so much, I fully recommend your services.

Ann · 24 November 2024

★★★★★ 5/5

Trustpilot

Excellent customer experience

As a first-time property buyer in the U.K., Chloe was instrumental in guiding us through the process from start to finish. Chloe was helpful during our searches, which ensured we made informed decisions. Chloe kept us informed every step of the way, and any questions we had (of which we had many) were clarified without hesitation or annoyance. There were hiccups along the way that were clearly communicated and resolved promptly. Overall, it was a pleasant and positive experience with Chloe from Sharman Quinney.

Charmaine · 2 December 2024

★★★★★ 5/5

Google

We work as repair contractors to SQ in Peterborough. Working with Angela, Danielle & Rebecca is a pleasure, both professionally and practically. A business relationship works on trust, and that trust works both ways. It takes time to build and only moments to ruin it. They respond as quickly as Landlords replies dictate. We do not get messed about and the payments are prompt. Its not all roses, they can push hard when they need something doing, which shows a committment to the tenants they deal with. For us , it is professional, everything is documented and both parties understand what is required.

Jon · 26 October 2022

★★★★★ 5/5

Trustpilot

Above and beyond - thanks Becky!

We've recently sold our property with the Thrapston branch, and although it was an awful process with a lengthy chain and some terrible solicitors / other agents involved, our experience with Becky was amazing. Becky communicated everything to me, numerous phonecalls and emails on some days, and she was consistently helpful. Becky went above and beyond, and appreciated that moving house is one of the most stressful experiences, and a lot was riding on our sale.

E · 16 December 2024