Pennell and Partners Peterborough reviews

★★★★★ 5/5

Google

Thank you Tim for being such a professional and for your time and effort spent on us! You’ve made our move easy and smooth. I will definitely use your services in the future as well!

M · 27 August 2023

★★★★★ 1/5

Google

SHAMBOLIC! I purchased a property through this agency and on day of completion, no one was contactable for hours (once completion had taken place) the owner of the company was rude to my conveyancer, clearly no communication between staff …

Zoe · 16 July 2025

★★★★★ 5/5

Google

Thank you for making my move to my new house easy and professional. Your communication and follow up has been exceptional. Also thank you to Tim,for being flexible with regards moving appointment times to accommodate me. This has been a great moving experience. Lindy Masters

Lindi · 27 August 2022

★★★★★ 5/5

Google

Due to our current landlord selling we were hunting for a new property, and came across a house through Pennell & Partners. Our point of call was via Sharon, who from initial contact, property viewing and plenty of questions, was always friendly, proffessional, knowledgeable and kind. And also Bart who helped us a couple of times with queries, again very professional, knowledgeable and kind. The process was very smooth throughout the application and the final handover. We received keys and a welcome gift box full of useful information and some nice treats too (the gift box was a lovely touch and totally unexpected). Thank you! We've had a couple of questions on the day of moving in regards to the odd thing here and there that may need attention and Bart has put wheels in motion for us straight away. The team here (unlike other agents in the past) are very much on the ball and nothing is too much trouble to sort out, help with or fix, so far! So from first contact to key collection we can't fault them at all. It's been great! And we hope our relationship with the team going forward continues to be as good as it has been! Thank you.

Celene · 1 October 2023

★★★★★ 5/5

Google

Thank you very much for everything. In one week I was able to move in. And especially thank you to Sharon. She really was very polite and helpful throughout everything. Thank you again!

Gabriele · 27 August 2023

★★★★★ 5/5

Google

Excellent service provided by Pennell and Partners from start to finish. My phone calls or messages never ignored always got back to me even out of hours. Cannot thank Kathryn and Colin enough for their hard work. I will certainly be recommending the Agents to my friends and families. Thank you.

Urmila · 27 August 2021

★★★★★ 5/5

Google

Excellent could not wish for better they are brilliant in every way

Kim · 16 March 2026

★★★★★ 1/5

Google

If you are a tenant stay away from them! We met with Sharon who wasn't really nice and respectful since the beggining. Unfortunately, we tried to ignore her as we wanted the house what she advertised. They work with holding deposit while they carry out pre tenancy checks. If they put something to the contract and you don't want to sign because of unfair clause you can loose the holding deposit.We get to the viewing because someone lost holding deposit never know why. When I asked a simple question about the loft she did not informed tenants cannot have access to there. Instead of that she said I can ask the landlord later. She stated there is new carpet here later on it is revealed the underlay wasn't changed. After moving in and heating up the house it stinks. We got the tenancy agreement 4pm and next morning she was continously 'harrassing' us to sign the contract. She scolded my husband: why the contract hasn't signed yet we had enough time last night. They are applying extra clauses for the landlord's benefit. We got ourselves in a house with maggots, woodlice, carpet beetles and we can't get out from the contract due to pennel and partners unfair clauses in the contract. We moved to Peterborough from far. We requested the key on the day when we moved in on Saturday. She said way before the day it is ok she will be all day in the office. When the day came my husband wanted to get the keys in the morning she refused it with reason: she is busy with other tenants. She could have left the keys in the office we almost left out for the night with a baby without acces to the property for what we already paid. If you are a tenant I wouldn't recommend to go ahead with holding deposit for any of their houses.

Ki · 27 August 2023

★★★★★ 5/5

Google

Sharon and Edyta we’re amazing! Made the whole moving experience easy and explained thing’s clearly, being this was my first time moving I had no idea what to expect or what I needed to do but they explained it step by step and clearly. they are still happy to help after the move with after care and any questions should I need it. Thank you both for your help and making it such a great first time experience would definitely recommend if you are thinking of moving with them 😀

Marcus · 27 August 2023

★★★★★ 5/5

Google

It's been an absolute pleasure doing business with Pennell & Partners, Team has been very helpful and supportive. Special shout out to Shron for helping me with all the queries. I would highly recommend them to anyone looking to buy,sell or rent.

Rituraj · 27 August 2022

★★★★★ 5/5

Google

Pennell & Partners worked swiftly and professional to get us into our new rental property, really pleased and happy with their service, big thank you to Sharon. Matt Smith.

Matt · 27 August 2023

★★★★★ 5/5

Google

I am very pleased with the service recieved from Pennells. I have dealt with them (and Kathryn) on 3 occasions and always received excellent service. always profesional, Kat & Colin were sensitive in handling the sale of my late mother's bungalow and communications were excellent throughoutPositiveQuality

Georgina · 27 August 2021

★★★★★ 5/5

Google

I've known and worked with Tim and the team for many years having bought and sold properties with Pennell & Partners and more recently managing our rental property. I've always found Tim straight talking, professional and easy to do business with, highly recommendedPositiveQuality, Professionalism

Liz · 27 August 2021

★★★★★ 5/5

Google

I would like to Thank Pennell and Partners for a very smooth experience during the letting process. Sharon was very helpful and guided me in every step of the process. I wish them all the best.

Ranjit · 27 August 2022

★★★★★ 5/5

Google

We are extremely happy we chose Pennell & Partners for our rented house. Sharon made the whole process so smooth and stress free for us. Communication has been amazing throughout. I would highly recommend this agent.

Clair · 27 August 2022

★★★★★ 5/5

Google

Great service from Sharon

Courtney · 16 March 2026

★★★★★ 5/5

Google

Absolutely amazing estate agents. Sharon was so helpful throughout the process, I was even given a welcome pack! Thank you so much 😊 …

Jess · 27 August 2023

★★★★★ 5/5

Google

Sharon is just wonderful. The entire experience of renting out my property has been a breeze with her handling the issue. Thank you Sharon!

Shahnawaz · 27 August 2023

★★★★★ 5/5

Google

Sharon was happy to support me and my wife with renting a beautiful house - very excited to get moved in!

Oliver · 27 August 2023

★★★★★ 5/5

Google

We were desperate to find a place at Peterborough to rent in a very short span of time and thanks to the amazing team at Pennell and Partners,we got the referencing cleared and contract signed in 1 week.We would especially like to mention the excellent service by Sharon Morton, our letting agent.She kindly arranged a weekend viewing since we are both working on weekdays, showed the place and arranged everything for a smooth referencing and completion of final steps. We are very pleased with the letting team and would recommend to everyone.

Aleena · 27 August 2022

★★★★★ 5/5

Google

As a first time landlord we weren't sure of all the ins and outs of letting. But Sharon from Pennell and Partners helped guide us through. As an independent company Pennell & Partners doesn't treat you as a transaction. So if you are considering letting your property or finding a place to live as a tenant, use their services. They're professional and friendly and have ethics. There are a lot of other companies around - trust me I know. We only went with Pennell and Partners. Their management rates are very reasonable. But above all we feel they treat us very well and keen to get the right tenants in. So well done. Pity there are not more companies around like you.

Simon · 27 August 2022

★★★★★ 5/5

Google

Great for getting us started as new landlords! They think of everything and Sharon has been great at answering questions and helping us understand things. Got a tenant very quickly, painlessly!

Susan · 27 August 2022

★★★★★ 5/5

Google

Probably the first case ever when I felt the focus was not on my money only. A lot of "human touch", yet very professional approach. The impression is that things are simple. Thanks Tim and Leanne!PositiveResponsiveness, Professionalism, Value

Pawel · 27 August 2021

★★★★★ 5/5

Google

Dealt with the sale of our property, kept updated and sale completed. Colin , Kathryn and Tim were helpful and professional. Worth paying for the premier advertising package as made a difference and the brochure was excellent.

Jamie · 27 August 2021