Every review we hold for the Peterborough office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI had a fantastic experience with Pennell & Partners Estate & Lettings Agent in Peterborough. The team was professional, friendly, and incredibly efficient throughout the entire process. They made everything feel smooth and stress-free, always keeping me informed and providing clear, helpful advice.
Their knowledge of the Peterborough property market was excellent, and they went above and beyond to ensure everything was handled quickly and professionally. Communication was always prompt and reassuring, which made a real difference.
I would highly recommend Pennell & Partners to anyone looking for a reliable and trustworthy estate and letting agent. A truly five-star experience!
Siam · 9 April 2026
★★★★★ 5/5
GoogleThank you Alex, Stuart, Chris and Tim for all your patience , expertise and professionalism throughout the sale of our property.
Highly recommended and possibly the best estate agent in the Peterborough area.
Best of luck to you all
Bridie
Bridie · 4 March 2025
Agent replied · 12 April 2025
Good afternoon Bridie, thank you for a wonderful review, it really is appreciated.
I hope we speak again soon,
Regards, The team at Pennell & Partners.
★★★★★ 5/5
GoogleWe have recently moved out of a property we have rented through Pennell and Partners for almost 3 years. During this time we had a selection of issues with the property, however they were always super quick and helpful when anything needed resolving at the property. We absolutely loved living in the house we called home for the last 3 years, it just wasn't big enough anymore. I wouldn't hesitate to rent or buy a house through Pennell and Partners. Thank you to Tim, Leanne and Gemma for all your help over the last 3 years!PositiveResponsiveness, Professionalism
Jessica · 27 August 2021
Agent replied · 26 August 2024
Good afternoon Jessica, thank you for this - we wish you all the best in your new home.
Regards Leanne, Gemma, and Tim.
★★★★★ 5/5
GoogleI have dealt with Tim and his team for a few years now for selling and lettings and I must say they are very professional in every way they pulled out the stops in every way, nothing was too much trouble and very competitively priced compared to other estate agents, I feel I've built up a trust with them and if I have to use them again they will do their best again. Many thanks to Tim and all his team Toni HarrisonPositiveProfessionalism
Toni · 27 August 2020
Agent replied · 26 August 2024
Good morning Toni, it’s always a pleasure dealing with you and your family and we hope we can be of help in the future - thank you for sharing your thoughts, Tim
★★★★★ 5/5
GoogleI have been working with Tim and his team for a number of years now - from the moment go we have had nothing but success in either finding the perfect tenant for a site / sites or dealing with issues without any worry or stress at all. Our business relationship has undoubtedly grown stronger over the years and will continue to do so - I would highly recommend this company to all should you wish your portfolio / property to be looked after with care and professionalism. Thanks again Tim & all the best!PositiveResponsiveness, Professionalism
Jesal · 27 August 2020
Agent replied · 26 August 2024
Hi Jesal, thank you it’s appreciated.
I hope we speak soon.
Regards Tim
★★★★★ 5/5
GoogleKathryn and her team were most helpful when selling my In-Laws property. We live a few hours drive away so it was important to us that we had someone we could trust to handle everything for us, without us having to keep driving up and down the country. Nothing seemed too much trouble and they went above and beyond to help us during what was a very emotional and stressful time for us. I would not hesitate to recommend Pennell and partners and thank Kathryn and her team for everything they done for us.PositiveResponsiveness, Quality, Professionalism, Value
Allpoint · 27 August 2020
Agent replied · 26 August 2024
Thank you for taking the time to write the review for us. We pride ourselves on offering an exceptional level of customer service and we are pleased that you happy with the service we provided you with it is our pleasure.
Regards Kathryn (and my team😀) …
★★★★★ 5/5
GoogleI have used Tim and the team at Pennell & Partners as managing agent for my properties for many years. I like them because they are a small team, I always know who I am dealing with and they give a great friendly service. Over the years, Tim has professionally and sympathetically dealt with several issues with my tenants that I would not felt comfortable doing myself. Thanks Tim and the team.PositiveProfessionalism, Value
Linda · 27 August 2021
Agent replied · 26 August 2024
Hi Linda, thank you, it’s kind of you to say.
Hope to speak again soon,
Regards Tim
★★★★★ 5/5
GooglePennells were so efficient throughout our entire tenancy. Any queries or problems were responded to and resolved quickly, the property was maintained to a really high standard including re painting our front door. Checks were completed promptly every 6 months to ensure the property was safe and fire alarms were functioning. The checkout process was also completed really quickly with our deposit being returned.
Hannah · 27 August 2022
Agent replied · 26 August 2024
Good afternoon Hannah, thank you for this great review; we hope you enjoy your travels in a few months time.
Regards Tim
★★★★★ 5/5
GoogleDear Sharron, I sincerely thank you for your diligence, fast, smooth work, and pleasant communication. You have been very helpful and I am very greatful for all the support we have received during the entire process.
Ramune · 16 February 2026
Agent replied · 16 April 2026
Good morning Ramune,
Thank you - we hope you enjoy living in your new home.
Regards, Pennell & Partners
★★★★★ 5/5
GoogleThe Pennell team have managed our let property and sold a plot of land now the house on Friday. In trying circumstances during the last few weeks they have done what they said they would do. Many thanks particularly to Kathryn who made a fantastic effort in the last few days to bring everything to a completion. IO would recommend them for all aspects - managing and selling. Many thanks Ian MelvillePositiveResponsiveness, Professionalism
John · 27 August 2020
Agent replied · 26 August 2024
Good morning Ian, thank you for those kind words. As a long standing client it's a shame to see you go; good luck for the future, Tim, Kathryn and all of us at Pennell & Partners.
★★★★★ 5/5
GoogleWe had a fantastic experience working with Pennell & Partners, Peterborough throughout the process of finding a suitable tenant for my property.
The process was very smooth and easy. Sharon was fantastic kept us informed at every stage.
I would like to recommend Pennell & Partners to other potential landlords.
Roddy · 27 August 2023
Agent replied · 26 August 2024
Good afternoon Roddy, we are always glad to help where others (in this case, Connells) could not.
We hope to speak again soon.
Regards
Pennell & Partners.
★★★★★ 5/5
GoogleWhat amazing service we’ve had with your Lettings team. From start to finish Sharon has been on hand all the way. She’s made sure all our needs were met, and went above and beyond what you’d normally expect from a letting agent. We would throughly recommend Pennell & Partners. Quick, efficient, friendly service, very professional at all times. Thank you Sharon!
Carolyn · 27 August 2022
Agent replied · 26 August 2024
Thank you so much for your lovely review.
★★★★★ 5/5
GoogleBuying and selling property in the current environment is pretty stressful. Doing it with your 80 year old mother can be even more so. Thanks to Tim and Kathryn the sale of my mother's flat went through as smoothly as could be expected. Happy with the process from marketing the property all the way through to exchange and completion. Thanks for such a thorough job well done.
Neil · 27 August 2021
Agent replied · 26 August 2024
Good afternoon Neil, thank you for this - I hope mums’ move works out for you both.
Regards, Tim
★★★★★ 5/5
GoogleSharon was great to deal with from initial enquiry to moving in day and everything inbetween! Quick to reply to my queries and answered all my questions thoroughly. Highly recommend
Dominic · 15 August 2024
Agent replied · 26 August 2024
Good morning Dominic, thank you 🙏
Regards Sharon and the team. …
★★★★★ 5/5
GoogleI have been using Pennell & Partners for many years to manage my properties. Any issues are immediately and swiftly resolved. Most importantly to me, Tim and his team provide me with sound advice whilst respecting my wishes and requests. Highly recommended.PositiveResponsiveness, Professionalism
Nigel · 30 November 2023
Agent replied · 26 August 2024
Good morning Nigel, thank you for sharing your thoughts. I hope to speak to you very soon. Regards Tim
★★★★★ 5/5
GoogleKathryn and Colin were so friendly and helpful during our sale and purchase.
When things got a bit stressful it was nice to have Kathryn on the other end of the phone to talk to !
We would not hesitate to recommend pennell and partners for a friendly and professional service.
Thank you
From Alan and Marie.PositiveResponsiveness
Alan · 27 August 2022
Agent replied · 26 August 2024
Hi Alan & Marie
Thank you and you are very welcome. Good luck with the renovations, we would love to come and have a look when your finished, kind regards Kathryn & Colin
★★★★★ 5/5
GoogleAfter moving from a diabolical flat with a rouge landlord and a estate agent who didn't care it was so nice to deal with a company who know what they are doing. Tim was very helpful and professional and my new home is lovely. They delivered on what they said they would in regards to viewings, moving in and paperwork. Thank you Pennell & Partners!!PositiveResponsiveness, Quality, Professionalism
Samuel · 27 August 2020
Agent replied · 26 August 2024
Good afternoon Sam, I hope you enjoy living in your new home - thanks for your comments. Tim 👍 …
★★★★★ 5/5
GoogleI have used Pennell & Partners as my letting agent to manage my properties for several years now. I like that I am able to discuss things with Tim himself, kept regally updated and know that any issues with my properties are swiftly resolved by Leanne. I would definitely recommend Tim and his team to other landlords looking to move agent.PositiveResponsiveness, Professionalism
Jessica · 27 August 2021
Agent replied · 26 August 2024
Hi Jess, much appreciated - no doubt we will speak again soon.
Regards Tim & Leanne
★★★★★ 5/5
GoogleSharon and the team at Pennell & Partners made the application and start of tenancy processes smooth and stress-free in our recent interaction. They were extremely thorough and kept us informed right until move in day. I recommend them unreservedly!
Claire · 1 October 2023
Agent replied · 26 August 2024
Good afternoon Claire, thank you 😊- we hope you enjoy your new home.
Pennell & Partners …
★★★★★ 5/5
GoogleThis is the second property that we rent in Peterborough with Pennell & Partners. Since the very beginning they showed to be extremely professional and thoughtful with our concerns and we cannot recommend them enough, especially Tim, Sharon and Edyta.
Carla · 27 August 2023
Agent replied · 26 August 2024
Good evening Carla, thank you for the wonderful comments.
We are always glad to be of help.
★★★★★ 5/5
GoogleWe have been with Pennell & Partners for a few months now, and they are a joy to work with; true professionals that know thier business and provide great service managing our property portfolio. A huge improvement from our last agents. Sharon, the lettings manager in particular is a star in her field, really effective and able to take on challenging situations, bringing them to a satisfactory conclusion. Highly recommended.
Scolar · 15 August 2024
Agent replied · 23 October 2024
Hi Scolar, it’s always nice to receive such nice comments.
★★★★★ 5/5
GoogleStaurt looked after us at Pennell & Partners the very start and I honestly cannot recommend him enough. As a business, they were honest, personable and had open communication, which lets face it....is hard to find these days! Stuart knew …
Ryan · 16 August 2025
Agent replied · 16 April 2026
Good afternoon Ryan, thank you for sharing this, it’s much appreciated.
Regards, the team at Pennell & Partners
★★★★★ 5/5
GooglePennell & Partners have managed my rental property since 2012. Tim and his team have a wealth of experience,and knowledge, resolving any issues in a timely and professional manner. The service I have received as a landlord is exemplary and it goes without saying I would 100% recommend to anyone wanting an agent to mange their property.PositiveResponsiveness, Quality, Professionalism, Value
Chris · 27 August 2020
Agent replied · 26 August 2024
Good morning Chris, thank you for sharing your thoughts - it’s much appreciated. Tim
★★★★★ 5/5
GoogleWorking with Kathryn and the team at Pennell & Partners over the last few months to purchase an apartment, I’ve found communication and responsiveness has been fantastic. Whilst the transaction itself has been a bit bumpy, the team have been professional, courteous and always quick to respond. Would highly recommend working with them again.
Catherine · 27 August 2021
Agent replied · 26 August 2024
Good morning Catherine, good luck with your new investment and thank you for your kind words. We hope to hear from you again.
Regards, Tim, Kat, and Colin.
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