Pennell and Partners reviews

★★★★★ 5/5

Google

I had an amazing experience with Sharon at Pennell & Partners Lettings Agency. She handled everything incredibly quickly and made the entire process feel effortless. All the paperwork was completed in record time, and she explained everything in a way that was clear, straightforward, and easy to understand. Sharon was professional, efficient, and genuinely helpful from start to finish. Communication was always fast and transparent, and she made sure I felt confident and informed every step of the way. Honestly, the whole experience was smooth and stress-free thanks to her. I couldn’t have asked for better service - fast, clear, and perfect in every way.

Hubertas · 16 February 2026

★★★★★ 5/5

Google

We had a great experience working with Sharon throughout the entire rental process. She was professional, responsive, and very helpful from the first viewing until we moved into the house. Everything was handled smoothly, and she made the process easy and stress-free. We truly appreciate the support and would definitely recommend them!

Caroline · 16 March 2026

★★★★★ 5/5

Google

Five stars for Pennells and Partners! We just finished our move and the service was top-notch. Sharon Mott was a star throughout the whole process; she was always available to help and ensured everything went off without a hitch. Even the referencing was easy. Thanks again, Sharon

Clayton · 16 March 2026

★★★★★ 5/5

Google

Pennell and partners were great to deal with as a first time renter, especially Sharon who was always quick to answer the multiple questions I asked! Having now left the property they were incredibly quick to return my deposit which was much appreciated!

Lucy · 2 April 2026

★★★★★ 5/5

Google

I've dealt with Tim from Penel and Partners now for over three years and I find them to be the best landlord agent I've dealt with and I've dealt with many over the years They've always been fair on time and they checked the house after we had left and deposit refund was in my bank within two hours. thank you.

Peter · 16 October 2025

★★★★★ 5/5

Google

Great dynamic company...very efficient, nothing too much trouble and they got me a tenant in a record time at a good rent. Their charges are reasonable and their cooperation always a pleasure to work with... I would not hesitate to recommend them, and I intend to give them more work in the future ....2025 2026...they are still all the above and I have given them a load more work, pleased as I am of their delivery... Sharon Mott, in particular, has regularly acted above and beyond for me, and she shines through with her hard work and dedicated competence. They are great and I am super happy with the company.

Corinne · 16 March 2026

★★★★★ 5/5

Google

We had a really smooth experience with Sharon. She was kind enough to show us the property twice and was proactive throughout the whole process, which made everything much easier for us. Sharon was also very thorough with the inventory and …

Hafnium · 16 September 2025

★★★★★ 5/5

Google

I just wanted to share my thanks to Pennell & Partners in Peterborough whilst I’ve rented out my apartment over the past 12 months. I wanted to share my appreciation for the service I’ve received from Sharon Mott. I live in Bristol, and Sharon supported me with the rental journey remotely and gave me confidence I was in safe hands. Always friendly, supportive, informative, timely, kept me updated and helped with contractors when needed - sounds what you’d expect from a lettings agent, but from past experience, not all agents are the same. I’ve rented before and used another agent but they didn’t rise to the challenge when I needed help. Sharon did, and provided a tip top customer experience, a stress and hassle free service, so a massive thank you from me. If you want to rent out your property, P&P is the place to go. They are local, independent and not part of the mass chain and therefore make the interaction feel more personal. That’s how they differentiate themselves from the competetion. Save yourself time and go straight to Sharon. Thank you @the_emj

Edward · 16 December 2025

★★★★★ 5/5

Google

Amazing Letting Agent and have been very helpful throughout my moving process! Big thanks to Sharon Mott for her help!

Brett · 16 March 2026

★★★★★ 5/5

Google

Great service. Sharon was great at getting me sorted and moved into a rented accommodation quickly.

Hannah · 2 April 2026

★★★★★ 5/5

Google

I have no hesitation in recommending Pennell & Partners (P&P). Sharon Mott, the Lettings Manager is the consummate professional - knowledgeable, friendly and proactive. As a landlord, Sharon always kept me informed and asked the right …

Steven · 16 September 2025

★★★★★ 5/5

Google

I previously rented a house from pennell and partners over a year ago. (end of tenancy 2023) I cannot express my gratitude towards P&P for helping me get on the rented market. I have been discriminated from other estate agents due to being a single parent and working part time. Sharon has been nothing but supportive during the start and the end of the tenancy. Without yours and the landlords generosity I wouldn't be where I am today. I cannot thank you enough for helping me provide a safe and secure future for me and my son. We wish you all the very best in the future. cannot recommend yourselves enough, thank you.

Sian · 30 November 2023

★★★★★ 5/5

Google

Sharon was very nice to deal with, everything was smooth and efficient

Cappy · 16 March 2026

★★★★★ 1/5

Google

Pennel and partners is the worst agency ever. Please if you see them in charge of a house, run! Because they will frustrate you and make things difficult. We had a bad experience with them, especially Tim from the beginning till the very end of our tenancy. They will make it clear that your interest isn't their business. Ended up paying more because of their unprofessionalism. I say again, Please run if you see them. I would totally not recommend.

Oluwatobi · 27 August 2023

★★★★★ 5/5

Google

Tim has been absolutely amazing with assisting with my move into a 3bedroom house in Whittlesey. From start to finish he has crossed every T and dotted every I and provided outstanding assistance and gone above and beyond to get our move done as quickly and smoothly as possible. I would highly recommend Tim from Pennell & Partners Whittlesey to anyone who is looking to rent or buy a property he is easily approachable and completely understanding to all needs and goes the extra mile for his clients to provide/find everything they need. 10/10, 5 Stars well deserved he’s found out forever home 🏡

Shannon · 27 August 2023

★★★★★ 5/5

Google

I was in the process of completing a sale on my property. I searched in my desired location and could not find a property that I could set my heart on. I did however happen to come across a rental which I fell in love with. Right from the start Sharon was highly accommodating, due to my work commitments and commuting daily my time available was very sparse. Sharon however maintained a high level of communication with myself via email and telephone and within days of initial contact I had happily secured a home. As a first time renter I was naturally nervous but I was reassured and each step of the process and what was to proceed was explained fully. I was greeted upon arrival to fetch my keys with a warm smile and handshake, a thorough further explanation of documents and a bonus “house warming” welcome gift box filled with treats, offers and vouchers for services that may be of use. I am so far very content with the service I have received and with full optimism feel that I can see a happy future as a tenant through Pennell & Partners. I would recommend them to anyone seeking their services, it has been exceptional, highly professional, greatly appreciated and an overall positive experience.

Joanna · 27 August 2023

★★★★★ 5/5

Google

Pennell & Partners, Peterborough are just simply amazing, especially Sharon. My experience with her, from the very start I contacted her about a property I saw online till the day my family and I moved in was great. The services they rendered are just top notch. Also the welcome home move box did a magic on me. I have started recommending them to people who want to sell, buy or let a property. Oh!!! Did I just forgot to mention that I am stick to them forever 🥰💕 I love Pennell and Partners

Omitosin · 27 August 2023

★★★★★ 5/5

Google

I recommend, I recommend, I recommend ... It so happened that before the upcoming Christmas I had to move urgently and I applied to several agencies. Everywhere I had to call all the time and ask for a property viewing or other matters. And only at Pennell & Partners, everything went smoothly. They did their job quickly and professionally. I barely kept up with their schedule - apartment viewing, application, credit check, other necessary formalities, and finally the agreement and keys to the new apartment before Christmas. 110 percent satisfied and many thanks to the agency staff especially Mrs. Sharon who worked on my application. Thank you and once again I recommend, recommend, recommend... Happy New Year to everyone!

Stanislav · 27 August 2023

★★★★★ 5/5

Google

Pennell & Partners have provided an excellent service. I have been extremely satisfied with the level of knowledge, responsiveness, and professionalism that they have demonstrated throughout the entire process. They have provided valuable advice and guidance, and have gone out of their way to ensure I got the best possible outcome. Highly recommended! Tim has gone above and beyond to assist us with my needs, providing exceptional service and advice. Tim is knowledgeable, responsive, and always professional. I cannot recommend him enough and am incredibly grateful for all his help.

Suzgo · 27 August 2023

★★★★★ 5/5

Google

First of all a very big thanks to Sharon who is really helpful, professional. Sharon has been absolutely amazing in assisting with my move into a 2 bedroom house in Peterborough. She helped start from viewing till keys handover and provided outstanding assistance and gone above and beyond to get our move done as quickly and smoothly as possible. I would highly recommend Sharon from Pennell & Partners, Peterborough to anyone who is looking to rent a property. First time, I received welcome kit whilst renting a property which is cherry on cake. She is easily approachable and helpful. 5 Stars for her... 😀

KAMRAN · 27 August 2023

★★★★★ 5/5

Google

Very happy with our overall dealings with Sharon from Pennell & Partners. Sharon was very quick with the process of applying for the property and all of the relevant communication regarding the application process and the process after being accepted. Constant and quick communication as well with any queries we have had before the move, during the move and any queries after moving into the property. We as a family greatly appreciate the help she has provided.

Courtney · 1 October 2023

★★★★★ 5/5

Google

I deceided to use Pennells to find a tenant for my property. Sharon has been excellent she has been efficiency itself. She has advised me well and I have a tenant moving in next week. Less than 2 weeks since I contacted her. I have been very impressed with the standard of service. So much so that I have now handed the management of all my properties over to her. i cannot recommend her enough.

Carol · 31 October 2023

★★★★★ 5/5

Google

Sharon from Pernell & partners was fantastic, she knew how urgent it was that I needed to get into the property by a certain date, and despite the Christmas leave and her own annual leave even on her days off she still worked on my application responding to emails sending forms off, & got me into the property on the exact deadline

Catherine · 16 January 2026

★★★★★ 1/5

Google

Had a property with these guys,the tenant when left the property kennels got there cleaners in and claimed all the deposit money and lmade us the landlord ls clean and repaythe with no support from this company and the owner,due our experience we will not recommend this company stay away far away

D · 16 March 2026