Trusted Agent profile · Peterborough, Cambridgeshire

haart Peterborough reviews

★★★★★ Excellent

808 reviews across 2 platforms

32 Cowgate, Peterborough, Cambridgeshire, PE1 1NA

Part of haart, see every office.

haart's office in Peterborough, Cambridgeshire, at 32 Cowgate, is rated 4.8 out of 5 across 808 reviews on two platforms, including 787 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards, one of eight awards haart won in 2026.

Google logo

4.8 / 5

787

Reviews on Google

This office

Facebook logo

3.6 / 5

21

Reviews on Facebook

Business-wide

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for haart, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Peterborough office, from every platform, shown as written. First names only.

1/5

Facebook

I have arranged a viewing and everything went well. Shortly after the viewing I have made an offer, that was accepted in two days. They have suggested I use their solicitors (Pirie Palmann and Movehomelegal).Few weeks later, the whole communication went down the hill and the biggest surprise that the property have no documents at all. They say this is normal but isn't at all.Movehomelegal change the person of contact quite often, they don't care about your questions, I have tried to go back to Haart and found out now they only care about the sale to go forward, not to answer any of your questions.Without any communication they have advertised the same property for sale again.Luke Hill, I am still waiting for your response.

Marjan · 27 November 2020

5/5

Google

Dan and mica from haart have been fantastic no query has gone in answered while letting my property.

Ethan · 20 February 2024

Agent replied · 21 March 2024

Hi Ethan, thank you for for your kind words regarding Dan from our lettings team and Mica from our property management team

5/5

Google

Among many offers we had from various agencies , we choose Haart because they were the only one that answered us not within days but instantly minutes after each inquiry. Not only they answered in minutes , but the communication was done by phone with specifications and details to the max ! The process that we went too was extremely easy and i do believe it was so because of the people who work in the Peterborough branch ! We personal want to say thanks to all of them specially to Kevin who did everything we wanted even more. I totally recommend this agency and specially the branch in Peterborough. PROS: - Friendly agents ( the ones that you CAN trust ! ) ; - The process is smooth ; - They are all the time in touch with you ( not only by email but on the phone ); - Trough the entire process you will feel professionally served ; - Even when we had a last minute wish ( outside the agreements ) , they managed to figure way to make it happen ; CONS: - Despite the fact it's not Haart problem in general , they do have a partner that is a little push orientated towards Insurance's ( HomeLet ) .... but let's say that this ain't their problem technically. Cant find any other Cons for now with them. Totally Recommended !PositiveResponsiveness, Quality, Professionalism

Bulgaria · 25 August 2020

5/5

Google

Having had previous experience with other lettings agents who have been unprofessional and incompetent; what a refreshing pleasure it was to deal with Haart and Amy especially. They are communicative, informative and as helpful as can be! We were nearly put off from renting due to bad experiences previously but Haart have been brilliant from start to finish. We don’t feel like we are an inconvenience to them, they are keen to help and are just genuinely nice, decent people! Thank you!PositiveResponsiveness, Quality, Professionalism

Nicola · 25 August 2020

5/5

Google

Been using Haart for three years now and they’re fantastic. Recently I’ve been dealing with Caitlin Puzey and she’s been fantastic. Thanks guys.

Craig · 23 October 2023

Agent replied · 21 March 2024

Hi Craig, thank you for your kind words regarding Caitlin from our property management team, we hope to see you again soon

5/5

Google

Just to say thanks for doing a great job in resolved some rental reviews recently. These things are never easy.

David · 22 December 2023

Agent replied · 21 March 2024

Fantastic feedback about Caitlin from our Property Management team. Thank you for taking the time to leave a review.

4/5

Google

great customer service xp, listened and understood the product, explained clearly, and had clear objectives for the call. i cannot fault anything. Excellent service

James · 29 March 2025

5/5

Google

Really helpful agents when viewing and setting up contracts for our flat. The agents have also been really helpful when resolving any questions we've had after moving into our flat. Our move in has been throughout the Covid-19 outbreak and Haart have been incredibly helpful with our queries!

Emma · 14 May 2020

Agent replied · 21 March 2024

Hi Emma, thank you for your review, we hope to see you again

5/5

Google

As a first time buyer It was a huge pleasure to go thru all process with Keith, I will recommend his professional and friendly service to everyone who want to buy a house or get advice in many different aspects. Insurances ,a financial protection advice and many more.Excellent service.Thank you

Szymon · 29 July 2019

Agent replied

Dear Szymon Muszynski, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property.We wish you all the best for the future in your new home. haart Peterborough estate agents

5/5

Google

Josh came round and valued my property in December, gave me a brilliant service highly recommend using Haart

Alice · 21 January 2024

Agent replied · 21 March 2024

Hi Alice thank you for taking the time to leave great feedback regarding Josh from our sales team, we really appreciate it

5/5

Google

Great service from Luke and Muneeka. Buying a house was made really easy.

Saira · 26 April 2024

Agent replied · 24 August 2024

Hi Saira, Thank you very much for the great feedback. You've purchased a great home & we hope you're very happy there. Kind regards Luke Hill Branch Manager

5/5

Google

Lovely staff to correspond with. Custoner service is brilliant . Any repairs that need to be attended to are logged straight away and dealt with in a very short time.. and Haart ALWAYS follow up with a call while the job is being carried out and to ask if all is going ok and if we are happy with the work . They always ask if there there is anything else they can help with .Exelent ! I would definitly recomment Haart lettings as they are 100% professional Thankyou .

Moondove · 9 February 2020

5/5

Google

I had an immediate response from Haart Estate Agents. The information that they provided was excellent. Thank you very much.

Sandra · 22 November 2023

Agent replied · 21 March 2024

Hi Sandra, thank you for your five star review regarding Luke from our sales team

5/5

Google

Affable, She’s easy to talk to. Agreeable, She’s enjoyable to talk to. Amiable, She’s friendly and nice.

Gintare · 22 November 2023

Agent replied · 21 March 2024

Thank you for your kind words regarding Muneeka, from our sales team. We hope you have a good day.

5/5

Google

Caitlin from property management was very helpful and professional

Jaspreet · 25 June 2024

Agent replied · 24 August 2024

Hi Jaspreet, thank you for your five star review regarding Caitlin from our property management team

5/5

Google

From beginning to end, the team have been fantastic, they were ALWAYS welcoming and friendly both over the phone and in person. I wanted to move in quickly and they managed to move me in swiftly and promptly. I would 100% recommend Haart; the team is quick and efficient , they always keep you in the know. Katie and Kev have been fantastic too! They made a, what could have been a stressful situation completely stress free. 10/10 service

Mwaba · 14 March 2020

5/5

Google

From the moment I walked through the door I knew they were the right choice. The profressional and friendly team have kept me regularly updated and informed of all viewing and vendors feedback, making the experience of selling my home smooth and stress free, from start to finish.

Debby · 29 July 2019

Agent replied

Dear Debby H, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property.We always love to receive great feedback.

5/5

Google

We cannot praise enough, Lorna and all the team who dealt with the sale of our property. Quick to return any calls. Kept updated every step of the way. Will not hesitate to recommend.

J · 17 July 2022

Agent replied

Good afternoon Mrs Clayden, Thank you so much for the amazing feedback, its hugely appreciated. We wish you all the best in your new home. Kind regards Luke Hill Branch Manager

5/5

Google

Yesterday I moved into my gorgeous chocolate box cottage ☺️ I couldn't have done it without Chris and Luke who have been phenomenal all the way through. Thank you guys, you made one of the most stressful times, so much easier ☺️

Lindsey · 27 March 2021

Agent replied

Hi Lindsey, Thank you so much for the 5* review! We hope you are very happy in your lovely new home! Kind regards Luke Hill

4/5

Google

Super helpful and easy to contact when we wanted a viewing or had a query.

Grace · 21 January 2024

Agent replied · 21 March 2024

Thank you for your review Grace, we hope to see you again soon

5/5

Google

I would highly recommend Haart for the sale of a property. They made our experience of buying our first home a lot easier, keeping us updated with the progression. Thankyou Haart 😊 …

Donna · 17 July 2022

Agent replied

Thank you for your kind words. We are happy to be of assistance!

5/5

Google

Brilliant service from Ashleigh Baldwin, genuinely interested in helping you regardless of whether you are buying or seller. Couldn't have asked for a friendlier and more helpful estate agent. Great communication and hopefully will move into my first home soon.

Hitesh · 22 June 2021

Agent replied

Hello Hitesh, Thank you very much for the positive review on your experience to date with Ashleigh. Anything you need please don't hesitate to contact us. Kind regards Luke Hill Branch Manager

5/5

Google

Ben has always been very professional and attentive with regards to our lettings. If I can also add any issues at our property have been dealt with the utmost customer care and attention, you are a credit to Haart.

Sc · 20 August 2021

Agent replied

Thank you for taking the time to let us know how we did, we hope to see you soon

5/5

Google

caitlin from property management always provides an excellent service highly recommended.

K · 20 March 2024

Agent replied · 24 March 2024

Thank you for taking the time to leave great feedback regarding Caitlin from our property management team

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Questions about haart Peterborough

Has haart won any awards?

Yes. In The Trusted Agent 2026 awards: haart, Peterborough won Platinum; haart, Wembley won Platinum; haart, Lincoln won Platinum; haart, Doncaster won Platinum; haart, Bury St Edmunds won Platinum; haart, Clacton On Sea won Platinum; haart, Dartford won Platinum; haart, Romford won Platinum.

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