Every review we hold for the Peterborough office, from every platform, shown as written. First names only.
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5/5
GoogleFrom the very start the whole process of using this estate agents has been brilliant.
Straight forward.
staff are really friendly.
Hard working go the extra mile for their clients
A big big thank you especially to Holly and Rochelle.
Simply the best.
A very merry Christmas and thank you helping us with our lovely Christmas present π our new home
Kind regards Mark and HelenPositiveResponsiveness, Quality, Professionalism, Value
Hellymac Β· 26 October 2022
Agent replied Β· 25 October 2024
We hope you have a wonderful xmas in your new home, Thank you for sharing your experience all the very best for the future, Neil and the team.
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5/5
GoogleIt's a wonderful agency for all your apartment needs. The people there are super cool. Talk to them
ALEXANDER Β· 4 July 2025
Agent replied Β· 2 September 2025
Thanks for sharing your positive experience.
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4/5
GoogleTook better photos than the previous agent. They kept us informed of every step of the marketing and sale, and liaised well with the tenants in situ. On odd occasions, there was some overlap or duplication in their communication, via different staff, but nothing serious.
Ian Β· 26 August 2025
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5/5
GoogleThe agency is very helpfull and proffesional. I purchased house with them a while ago and liked their service. It was nice to deal with them comparing to sherman quinney. They respect your choices with mortgage if you want to go your own route rather than pushing you to use their service. It was easy to get advice and update of the purchase status. The guy which was showing houses was quite good as well giving you time to have a look without too much pressure.
Daniel Β· 26 October 2020
Agent replied Β· 25 October 2024
Hi Daniel, thank you for finding the time to leave such a positive review, we always try to respect clients choice when it comes to financing there purchase. All the very best in your new home.
Kind regards
Neil
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5/5
GoogleWe had a very positive experience buying through Fitzjohn. The team but especially Hollie were very professional and helpful. They made the experience as easy and as quick as possible. I would highly recommend them.
Debs Β· 27 October 2019
Agent replied Β· 25 October 2024
Very pleased to have read about your experience with the team, i hope the property is serving you well, Should you ever need us again you know where we are. Neil
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5/5
GoogleGreat communication, friendly and professional. Special mention to Hollie Hall, always available to help and answer questions.
Diane Β· 26 October 2022
Agent replied Β· 25 October 2024
Always happy to help where we can, Thank you for the great feedback.
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5/5
GoogleI migrated to Australia and only had a month back in England to put my house on the market and get it sold. Fitzjohn put my mind at ease by taking care of not just the sale of my house but went the extra mile to collect my mail and check the gas/electric metre readings when my house was sold.
My property was sold for itβs full asking price within 2days! I would definitely recommend them and canβt thank them enough for their friendly and efficient service.
Shasta Β· 27 October 2019
Agent replied Β· 25 October 2024
What a pleasure to have been able to help you, and thank you for the kind review, i really hope you have an incredible time in Australia. thanks again, Neil.
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5/5
GoogleWe have used FItzjohn each time we have sold a property and cannot fault the service. They are realistic in terms of valuation and happy to have an honest conversation when an opportunity presents itself which we may not have considered. It is easy to get blown away and caught up in it all when an estate agent feeds you a dream but in reality that is all it is just to get you on their books. We can honestly say Fitzjohn were straight up with us from start to finish, always on the look out for potential properties for us, always at the end of the phone to answer any questions and genuinely a joy to work with. We would highly recommend them to anybody looking to sell a property.
Kylee Β· 27 October 2019
Agent replied Β· 25 October 2024
Your continued support in using us as well as recommending us to both family and friends is greatly appreciated. your always a pleasure to work with. thank you for finding the time to leave us another such a great review.Neil
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5/5
GoogleMy wife and I have recently sold our house with Fitzjohn Estate Agents and we were absolutely bowled over by their service and professionalism. From the no-nonsense valuation and marketing advice through to the pain-free completion they have made us realise that independent estate agents are the way forward. We'll never engage with a high-street chain agency again! And the best part of all - the house was under offer within 4 days of going on the market. We would highly recommend.
Keith Β· 27 October 2019
Agent replied Β· 25 October 2024
Hi Keith, really pleased to have played our part in your move, i hope the new house will serve you and your family well for may years to come, Please let us know if we can assist you your friends or family again.All the very best Neil
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5/5
GoogleFitzjohn sales and lettings have provided superb customer service throughout our selling and purchasing experience. We decided to sell our property with Fitzjohn because of their knowledge of the local area which was invaluable but what proved more important was how supportive they were as a team. Rochelle, our direct point of contact was crucial throughout the process, often going above and beyond to keep the communication and progress moving. A local and devoted company that I would highly recommend!
Emma Β· 27 October 2019
Agent replied Β· 25 October 2024
Hi Emma, thank you so much for finding the time to leave us such a lovely review, as a team we work very hard to make the buying and selling of property as simple as possible this was made easier with your knowledge of your lease agreement. thank you once again. Neil
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5/5
GoogleExcellent service. Very professional people, will use them again. Thanks Neil for you help and support.
I Β· 26 October 2022
Agent replied Β· 25 October 2024
Always our pleasure to help. good luck in your new home.
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5/5
TrustpilotThe best agent for a first time landlord
For my first foray into being a landlord I used Fitzjohn as my agent and have not regretted it for a moment. They have handled the whole process in a highly professional way - finding a lovely tenant in just a couple of days, getting references, contracts, deposits, collecting rent and generally managing the the whole process. It has taken all my worries about renting out away. For anyone renting out a property you would be pushed to find better.
Lorelei Β· 18 April 2019
Agent replied Β· 26 December 2025
Thank you so much for your kind review, we always look to do our best for both Landlord and tenants, As a local independent agent we rely on kind recommendations by people like yourself so thank you once again from the Fitzjohn team.
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5/5
GoogleI had an excellent experience with Fitzohn Sales and Lettings. The team was incredibly professional, responsive, and helpful throughout the entire rental process. They made everything smooth and stress-free, from the initial viewing to signing the lease. Special thanks for going above and beyond to ensure I found the perfect home. Highly recommend their services
Π€Π΅ΡΠΊΠ°Π½ Β· 28 February 2025
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1/5
GoogleWe used there web only service and sold our house quite quickly to a couple who another estate agents sent round. This then fell through and we used them through a quick sale scheme by a devolper at my request. They sold our house quickly for 15k less than they had previously sold it for as in the contract from the developers we were meant to get to exchange quickly! This didnβt happen and exchange was delayed by almost 3 months! I found they worked really well for the buyer and had to be reminded who was paying them for a service. Neil I found to be unhelpful and unsupportive and only really had the best interest of the buyer in mind. At the end I think he wanted me to say I was grateful for all they done as it had gone through at just over 3 months the average to sell a house. What he failed to realise was we took 15k less as it was meant to be a quick sale. These estate agents made the process unnecessarily stressful and unpleasant. I would caution against using them.
Mark Β· 27 October 2018
Agent replied Β· 25 October 2024
Mark, Thank you very much for your review even though I am disappointed with it. As you know our client in this instance was the housebuilder, who in turn paid our fee. Both they and you agreed the price to market and the sale price of your property. We were very pleased to be able assist you in you getting your next family home, we were pleased to play a part of that. I had hoped that you would see the hard efforts that we all put in to achieve this for you. However, I wish you all the luck in your new home. Kind regards Neil and the team.
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5/5
GoogleI acted on behalf of my parents when buying their bungalow through Fitzjohns, everyone I dealt with was professional and 'on the ball' the purchase was completed quickly and efficiently.
My parents already had their house on the market with another estate agent and were tied into a three month contract, as soon as they were able to they had Fitzjohns market their property and it was sold within five weeks and completed hassle free.
I was impressed and had no reservations in recommending them to my daughter and her partner when they wanted to sell their property, their house was sold in four weeks.
We are currently considering moving and will be asking Fitzjohns to carry out a valuation for us.
Adele Β· 27 October 2018
Agent replied Β· 25 October 2024
Thank you for allowing us to sell your parents property. We hope they have settled into their new bungalow. We look forward to dealing with you again in the future. Kind regards Neil and the team.
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5/5
GoogleExcellent. Very friendly and professional, especially Rochelle who helped us a lot with our house purchase.Thanks again for your help!PositiveResponsiveness, Quality, Professionalism
Alin Β· 26 October 2021
Agent replied Β· 25 October 2024
Thank you for leaving us this review, we hope you enjoy your new home. All the very best. Neil
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5/5
GoogleRob & Toby couldnβt have done more to support me through a difficult move. Professional, from start to finish they kept me informed every step of the way & went above & beyond.
Jackie Β· 25 September 2024
Agent replied Β· 25 October 2024
Thank you for the 5 star review
Neil
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5/5
GoogleWe highly recommend this agency, it has excellent service and take their job very seriously. They are highly proffedional and skilled in their jobs
Kadife Β· 1 February 2025
Agent replied Β· 21 May 2025
Thank you for sharing your experience.
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5/5
GoogleMasive thank you to Paul. Excellent service. Fantastic help and support through out the whole process. I would highly recommend.PositiveResponsiveness, Professionalism
Ra Β· 26 October 2021
Agent replied Β· 25 October 2024
Glad to hear you have had a great experience with us here at Fitzjohn estate agents
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1/5
GoogleYesterday I wrote positive review but today I take it all back. I have never dealt with an unscrupulous company like this before. You did not even give me a chance to up my offer just sold it to someone else. You say it was best and final but you didn't say that yesterday at all when I upped the offer. Today you say the buyers had their mortgage in place, SO DID I. Please feel free to contact me you have my number but I won't hold my breath because you know you were wrong in what you have done
Yvonne Β· 27 October 2016
Agent replied Β· 25 October 2024
I am sorry to hear of your displeasure, I have looking into this case and can see that the property had quite a lot of interest, and as a result of this the vendor asked both you and the other party to put your offer to him, he then chose the other party, there can only be one buyer and unfortunately the vendor agreed the sale to the other buyers on the basis that they offered higher than you. it is always a very difficult situation to decide who to proceed with but the vendor took the decision and we must follow the instructions of our vendor. once again i am sorry you did not get the property and should you wish to discuss this matter please call the office. kind regards Neil Stephenson branch manager.
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1/5
GoogleHarry at Fitzjohn was an absolute nightmare to deal with, from the very start the viewing process was difficult, the offer process was worse. I felt like harry had a chip on his shoulder, I'm younger than him and work incredibly hard to earn the money I do and it probably bothers him.
He took ages to relay offers to the vendor.
He was annoyed when my usual mortgage advisor advised him that I had everything necessary to buy the property and insisted I visit his advisor Kat.
After visiting Kat and being advised that I was more than capable of securing finances, Kat told me she would pass the information on to Harry who would then contact me.
4 days later I contacted Harry as he didn't call, he said that he was going to call me and that unfortunately the house was taken off the market.
A week later I called and asked about the flat without giving my name, to which he advised the flat was still for sale. Lovely.
What an absolute waste of time.
Omar Β· 27 October 2016
Agent replied Β· 25 October 2024
Dear Omar, I have read your review and spoken to Harry, i can also confirm that this property is no longer available for sale at the vendors request. Should you wish to discuss your experiences with us I would be more than happy to do so as feedback both positive and negative are always helpful. Kind regards Neil Stephenson.
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5/5
GoogleHolly & Paul from Fitzjohn provided a first class experience/service throughout the whole selling & buying period.
Always very helpful, continuously updating us with each step and were very helpful when we were unsure of anything.
I thoroughly recommend Fitzjohn to anyone looking to sell their home and I will definitely use them if I move house in the future.
Julie Β· 26 October 2022
Agent replied Β· 25 October 2024
Great to read your review thanks for sharing this for others who might be thinking of coming to the market. Neil
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5/5
GoogleBig thanks to Rochelle, Holly and Neil.
Sold my house and chased it all the way through to completion.
Good job, thanks.
Mat Β· 26 October 2020
Agent replied Β· 25 October 2024
Hi Mat, thank you for the review, we will continue to push the sale of your property and please let me know if their is anything else we can help with.
Neil
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5/5
GoogleHollie and the rest of the team have been amazing throughout the entire sale of our house. Every challenge and hiccup was dealt with swiftly. Regular updates and constant communication meant I knew how the sale was progressing. Weβve had a bumpy journey through no fault of mine or Fitzjohnβs but we got there in the end.
I would highly recommend them and Iβm truly grateful for Hollieβs hard work.
Sarah Β· 26 October 2020
Agent replied Β· 25 October 2024
Hi Sarah, Thank you for finding the time to leave us a lovely review, it is helpful for others to see what experience they can expect when deciding who to use for selling or letting. thanks again, Neil
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