Trusted Agent profile · Peterborough, Cambridgeshire
Verified
★★★★★
665 reviews across 3 platforms
1022 Lincoln Road, Walton, Peterborough, Cambridgeshire, PE4 6AS
Part of Belvoir, see every office.
Belvoir's office in Peterborough, Cambridgeshire, at 1022 Lincoln Road, is rated 4.2 out of 5 across 665 reviews on three platforms, including 550 Google reviews rated 4.2.
550
Reviews on Google
This office
10
Reviews on Direct reviews
This office
105
Reviews on allAgents
This office
Every review we hold for the Peterborough office, from every platform, shown as written. First names only.
5/5
GoogleWe have been extremely happy with Belvoir since assigning them with responsibility for our rental property in Stilton. The process between agent and landlord is very clear and straightforward. All staff are professional and responsive with expert knowledge. Belvoir quickly identified a tenant, they perform regular inspections with written follow up and all financial statements are on time and complete.
5/5
GoogleAlways helpful, even after slight confusion with getting some repairs done, they have done everything possible to resolve the issue very quickly and professionally.
Thank you for the feedback John.
5/5
GoogleVery helpful and friendly
Hello Ryder, thank you for the kind review!
5/5
GoogleGreat help, very supportive
Thank you for the review Mick!
5/5
GoogleHi the experience was excellent and I was kept informed by the agent at all stages and the service was professional and efficient well done.
We appreciate your feedback Peter.
5/5
allAgentsIt has been a good
It has been a good experience, really good to have a local agent with good knowledge and resources to really make the experience as smooth as possible.
5/5
GoogleGreat Customer Service! Very Helpful! I took only 5 days to moved in ( searching apartment, paperwork's and other legal stuff) Thank You !
Thank you Marcin
5/5
allAgentsMichelle Gordon at Belvoir
Michelle Gordon at Belvoir has been really helpful and has gone above and beyond in her role to meet my needs. I wouid definitely recommend her.
5/5
GoogleGreat estate agency , would definitely recommend to use for ren.
Hi Neringa, thank you for taking the time to leave us a review and thank you for the recommendation.
1/5
Googletried calling they hung up the phone on meNegativeResponsiveness, Quality, Professionalism
Hi there, I'm sorry this has happened and I can assure you that this would not have been intentional. I'm wondering if this occurred during a telephone outage period we experienced a few weeks ago. If you are still looking to use our property services, please get in touch again and we would be happy to assist you.
5/5
Direct reviewsLovely, family run agency. Great doing business with you wonderful ladies. Take care. Wishing you all a Wonderful Christmas and Happy New Year.
3/5
GoogleRecently apply to rent a flat with Belvoir. Kayleigh followed our process and she did a spectacular job. Great support and communication throughout. Edit: gave 5 star in the beginning, but the process of leaving the flat could have been managed better.
5/5
GoogleAlways helpful and friendly
5/5
allAgentsgreat tenant
Agency service for tenants can be spotty. Emily Holmes from Belvoir responded quickly and has always been courteous and helpful in resolving any issues.
5/5
allAgentsFast
Only the best things can say about agency. Fast service and communication. Communication was very clear. Would recomend them 100%.
Fantastic feedback. Thanks Davis!
1/5
GoogleVery unprofessional company and dont bother with tenants. Just ignore and take their money
Hi Andy, we are sorry to hear you had a bad experience with us. If you have the time, please could you email rhiannon.halliday-pegg@belvoir.co.uk to explain what went wrong so I can pass your comments onto the relevant team or department.
5/5
GoogleHelpful and polite. Always possible to solve an issue in a very fast and efficient manner. Thanks for all the support
Sorin, thanks.
5/5
allAgentsI have been a tenant with
I have been a tenant with Belvoir for 7 years. I find that they listen to my concerns and act quickly and positively.
5/5
GoogleGreat experience and professional service!
2/5
GoogleCould be much more helpful & professional.
Hi Steve, we are sorry to hear about your negative experience with us. If you have the time, could you email rhiannon.halliday-pegg@belvoir.co.uk so I can pass your comments onto the relevant team or department and we can look into improving our services.
1/5
GoogleNot paying back deposit, charges are not fair, at market price everything can be done 5 times cheaper
Hello Oleg, We are disappointed to see your 1* review and sincerely apologise if you feel you have not received the high level of service you expected. We are passionate about customer service and deeply committed to solving genuine complaints. Please follow our standard complaints procedure and your comments/concerns will be dealt with in a professional manner. Please write to Robert Shortland at 1022 Lincoln Road, Peterborough, PE4 6AS or Robert.shortland@belvoir.co.uk and we will endeavour to respond within 7 working days. Please note, Belvoir Peterborough are members of the Property Ombudsman Scheme (TPOS https://www.tpos.co.uk). We look forward to hearing from you and resolving your concerns.
1/5
GoogleShocking will never use this company again worst communication skills ever as a company would not recommend !!! Lived in a mouldy house for 6 months and they have not done nothing about it f**king useless !!!!!!!! And top it off still kept my deposit and said it was my fault !!!
1/5
GoogleDidint like agency at all. Bad attitude and they discriminating people from europe. Straight forward after telling surname they told me they wont rent a property. What do they think they posh agency or houses with gold 😁 dont rent any house from this agency even they would be cheepest …
1/5
GoogleI was waiting for a year to get things done terrible service,
Hi Antonio, we are sorry that it took so long to get the maintenance repair work completed. Unfortunately, we are often at the mercy of contractors to get back to us with quotes and to find the time in their schedule to get the work done. We also have to wait for authorisation from the Landlord, so I can understand how this process can feel lengthy. I hope in future, this is not a reflection of our services but rather the system and legislation we have to work to.
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