Belvoir Peterborough reviews

★★★★★ 5/5

Google

Eloise were extremely professional, super knowledgeable. Always was there to help. I would highly recommend.

Guntars · 7 February 2024

★★★★★ 5/5

Google

Barry has been an excellent representative for Belvoir and has made the management of my property seamless even with a 6 hour time difference. He communicates openly, in a timely fashion and brings a terrific positive attitude to all he does. More please!

John · 1 January 2021

★★★★★ 5/5

Google

Hi, re. the eviction process of my tenant, it took a long time because he refused to go & Lottie from Belvoir was & is very good, very professional & pleasant. Then Amira became the property manager & I was blown away, professional, polite, friendly, efficient ,very knowledgeable & always prompt to return my calls/ emails. I am very impressed indeed! Alex B. Landlord

Alexander · 1 January 2024

★★★★★ 5/5

Google

Very nice experience especially Jasmin and michael Very hard workers Thank you very much

Fady · 7 February 2024

★★★★★ 5/5

Google

Carrie was very helpful and made the sale process very easy. Happy to reccomend

Richard · 7 February 2024

★★★★★ 5/5

Google

Very good and friendly service from Belvoir Peterborough throughout our tenancy period, Special thanks to Zoe Butler she always response and resolve the issue we raised during the tenancy in a very friendly and professionally.PositiveResponsiveness, Professionalism, Value

Sivaganesan · 1 January 2022

★★★★★ 5/5

Google

Jasmine is an extremely competent person. She responds quickly and efficiently to requests and always in a friendly manner. We are extremely pleased with her management and treatment

Laura · 1 January 2023

★★★★★ 1/5

Google

Avoid This Letting Agency at All Costs! I recently had to move out of a property managed by this letting agency due to several serious issues that I feel obligated to share to warn others. About six months ago, there was a significant leak in the house, which the landlord did come and fix. However, the leak caused severe mold growth on the walls and underneath the carpet. Despite the obvious health and safety risks, especially for someone like me with respiratory issues, the landlord outright refused to address the mold problem. The agency was completely unresponsive when I reached out for assistance, leaving me no choice but to move out to protect my health. When I went to return the keys on the agreed-upon date, Michelle tried to charge me for an extra day, even though it was clearly stated in both the contract and our email communications that the keys were to be returned on the 23rd. Attempting to charge me for the 22nd is nothing short of fraud. Lastly, I requested to be present during the final inspection of the property, as I had serious concerns about the landlord, who has a history of dishonesty and attempting to scam tenants. Despite it being my right to be present, the agency refused my request, further proving their lack of professionalism and transparency. To be mentioned that the agency allowed the landlord access to the property BEFORE the final inspection took place. Them being able to modify the fittings inside the house and cause damage. This agency has demonstrated a complete disregard for tenant rights and legal obligations. If you value your health, your money, and your peace of mind, I strongly advise you to avoid this agency at all costs.

Paul · 2 October 2024

★★★★★ 5/5

Google

Lottie at Belvoir Estate Agents and Lettings always responds quickly to our requests and is totally committed to providing the best service possible.My wife and I are very pleased to recommend her for any estate agent or lettings matters.

Geoff · 4 February 2025

★★★★★ 5/5

Google

Jasmine was amazing. So helpful and efficient and made my move simple.

Chloe · 7 February 2024

★★★★★ 1/5

allAgents

Very quick and efficient in

Very quick and efficient in getting viewings and application sorted out. However found that after you receive the keys, they do not want to know. There was mould in the fridge, dust from works, both extractor fans broken, including above the hob (all still not fixed after 6 months), lights/fixings not working properly (had some bulbs missing and some already blown), a door handle missing and no instructions on how to use the appliances. This is how I was given the property, and had people ignoring my emails, and not around when I rang them, when I tried to get them to sort it out. It took nearly a month for them to sort someone to fix these issues, with the exception of the extractors. After persisting I was given a small amount of compensation but the vouchers I was promised never arrived! On trying to move property, they were more than happy to provide the referencing (eventually) once I had paid and were extremely keen on getting viewings in so they could re-let ASAP. I have heard very little about the checking out process and has taken persistent complaining before they would contact me back with a time/date. So essentially, they are only interested in money and show a real lack of care and interest once they have handed over the keys. I am appalled at the way they operate and have had nothing but problems, excuses and stress from the extremely poor communication and care from the office as a whole. Would not recommend to anyone, at all. Also, I have tried leaving customer feedback on their website, however they will not post it online as it will ruin their selective but high rating they show!

Huggz17 · 24 June 2014

★★★★★ 1/5

allAgents

Can't speak about Belvoir in

Can't speak about Belvoir in the rest of the country but the Peterborough office is a real cowboy outfit, do not use them. I had a problem with my boiler which took them months to fix despite numerous calls resulting in huge water bills which they refused to help me with. I had to change the agreement half way through the tenancy when my flatmate moved out, was told she had been removed from the tenancy agreement when she hadn't. This resulted in me losing my deposit to her even though she hadnt lived there for 9 months. When i was a little late with rent for a month they told me the landlord was losing her house because of this, however when i spoke to her it turned out she had landlord insurance from belvoir and it was them who werent paying !! Took longer than 10 days to even call me back or notify me of what was going on. The check out agent is arrogant and rude and thinks he can talk to anyone however he wants. Had problem after problem with them, if you value your money do not use this branch !!!! They are awful.

MJ · 28 April 2014

★★★★★ 1/5

Google

After 18 years of using Belvoir we have decided not to use them again. Always charged a decent price to find a tenant but now they have charged us the FULL rent for the first month. I know we signed the contact from Spain, but in their contract their minimum is £720.00 including VAT. I thought they would have charged that but NO so goodbye after all those years. Other agents charge far less so why should we continue with one who have NO loyalty towards customers? Now just 'cash cows'!!

GspinksG1944 · 2 September 2024

★★★★★ 5/5

Google

Although my purchase gone through an unusual delay but Sophia helped me in a very professional way and kept me updated on each step. Highly recommended.

EHTISHAM · 1 December 2024

★★★★★ 5/5

allAgents

Happy with

Emily Holmes has been doing and exceptional work managing the building I am renting in. I couldn’t wish for a better agent representing Belvoir even if I tried. Hard working, hands on and extremely polite and understanding. If Belvoir ever had an asset then this is her Emily!!!

Georgi · 13 October 2023

★★★★★ 5/5

Google

Jasmine was very helpful through the letting process and kept me up to date. Would definitely recommend belvoir to anyone looking for a property.

Abigail · 7 February 2023

★★★★★ 4/5

Google

Good all round service, with excellent communication from start to finish with carrie. Sale of our property handled extremely well especially given the current difficult climate for everyone. Would definitely recommendPositiveResponsiveness, Quality, Professionalism

Lauren · 9 January 2022

★★★★★ 1/5

Google

First time dealt with this agency. They have double booked viewing for same property which made me and other party feel rather awkward, when mentioned that will be living with children, remark was made even though property profile stated 'children welcome', had to chase (Liam) several times on response to check if I was successful with property chosen to rent, response came after 2 days only and 'let agreed' signed was placed on property for all to see well before long chased response finally came to say different application will be processed. Not impressed at all. Especially in terms of communication.NegativeResponsiveness

J · 7 February 2022

★★★★★ 5/5

allAgents

Ms. Elloise Hill is a

Ms. Elloise Hill is a outstanding professional. She was always happy and to help. In addition to this she done her best to serve us and always put as ease. I cannot stress enough how satisfied I am to have supported all way down feom the beginning of the process until the end with such amazing and respectful person.

Justino · 23 September 2022

★★★★★ 5/5

Google

Michelle Gordon has been an absolute star and secured us a new tenant in record time. Great communication throughout and so helpful! Thank you

Neil · 1 January 2023

★★★★★ 5/5

allAgents

Carrie has been amazing

Carrie has been amazing throughout the buying process. We recently purchased a property and a Carrie was very efficient, response and always got the job done. We appreciate everything you did! :)

Emily · 28 July 2024

★★★★★ 5/5

allAgents

We purchased the property via

We purchased the property via Belvoir agents and have engaged them to do letting a and property management. We have been very well looked after, they are proactive and competent, certainly the best in Peterborough. Emily Holmes has been assisting us very well over the years.

Eleonora · 16 October 2023

★★★★★ 1/5

Google

I gave details on a property that I was interested in renting. I was told my details would be put forward to the landlord. As much as I appreciate it is a jackpot if you are accepted or not I am still waiting a week after the property has been taken to be told that I was not successful. This is the second time. I still look forward to my response to be told which I know I won’t receive. Lesson learnt.NegativeQuality, Professionalism

Mark · 1 January 2022

★★★★★ 2/5

Google

I wouldn't recommend to rent a property from them. I have rented a couple of properties from them, but the last experience was awful. (Nothing about the property just the agents) Having Rosie as my property manager I was really disappointed, when it came to money and fees she always knew how to get me. But whenever there was a fault in something, or whenever I tried to contact her about any enquiries I was always ignored, I was lucky IF she ever got back to me in 2 weeks, after I've sent her multiple emails about the same thing, and plus I had to call the office and raise that I have been continuously ignored, even then I was sent from a person to person, and in the end answer was - Rosie will get back to you when available. Not impressed, a bit disappointed.

Sindija · 1 January 2022