1/5
TrustpilotUSELESS UNPROFESSIONAL
Had an appointment with miller countrywide at 10.00am today guess what nobody turned up no phone call nothing so unprofessional shame on you THOMAS OLD, EMMA MCLUCKIE, OLIVIA HARTE appointment was not cancelled
Trusted Agent profile · Penzance
Miller Lettings Penzance reviews
★★★★★
147 reviews across 2 platforms
3 The Green Market, Penzance, TR18 2SG
Miller Lettings's office in Penzance, at 3 The Green Market, is rated 3.5 out of 5 across 147 reviews on two platforms, including 92 Google reviews rated 4.4.
Reviews
Every review we hold for the Penzance office, from every platform, shown as written. First names only.
Trustpilot5/5
GoogleThe ease of the company in general! Very professional and very informative.
Agent replied · 16 June 2024
Many thanks for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.
1/5
GoogleShambolic, totally unprofessional and unhelpful. I would warn any prospective tenants from using this agent
Agent replied · 16 June 2024
Hi Gav, I am sorry to read you feel this way. Should you wish to discuss your comments further, please contact us at review@countrywide.co.uk. Kind regards, Scott @ Customer Relations
1/5
TrustpilotAvoid
Avoid. Root and branch dishonest and superficial. The worst kind of agents. Absence of integrity throughout with a comical out-sourced and self-serving “customer service” department. Not to be trusted.
5/5
GoogleLaura Tilston could not have been more helpful.
Agent replied · 16 June 2024
Thank you for your great 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleExcellent communication and service from start to finish.
Agent replied · 16 June 2024
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
1/5
GoogleThey are slow at dealing with repairs
Agent replied · 16 June 2024
Hello, I am sorry you feel this was please email me at review@countrywide.co.uk if you wish to discuss this further. Kind regards, Lucy, Customer Relations.
5/5
GoogleVery easy, everything was explained well. Brilliant!
Agent replied · 16 June 2024
Thank you for the brilliant 5* review.
1/5
GoogleAbsolutely awful.. Avoid!!!
Agent replied · 16 June 2024
Hi Ollie, I am sorry to read you feel this way. Should you wish to discuss further your experience so that we can understand your comment further, please do contact us via review@countrywide.co.uk. Kind regards, Scott @ Customer Relations
1/5
TrustpilotWould not recommend to anyone.
Terrible experience trying to cancel my joint tenancy having split with my now ex partner.
1/5
TrustpilotEmailed the office to discuss an offer…
Emailed the office to discuss an offer on a property but no reply.
1/5
GoogleRude and incompetent staff.
Agent replied · 16 June 2024
Hi Torva, I am sorry to read about your experience. It would be great to discuss this further, if you would like to then please send me an email at review@countrywide.co.uk and i will be in touch as soon as possible. Kind Regards, Sarah
1/5
Trustpilotvery unhelpful very unproffesional poor…
very unhelpful very unproffesional poor communication received from this agent recentlyDoes not answer telephone calls does not return calls and very slow in everything i dealt with them .Would not use again
3/5
GooglePrefer other estate agents
Agent replied · 16 June 2024
Thank you for this feedback, I'm sorry to hear that you were dissatisfied with the service you received, however, we do value all comments and feedback from our customers so if you would like to share more with us then please do email me at review@countrywide.co.uk
1/5
TrustpilotScam for utilities
Beware of the nice little scam they have going with spark electric. Sign you up for spark on a rediculos rate and take their cut!!! Why do estate agents have such a bad reputation??
1/5
TrustpilotAbsolutely useless
Absolutely useless. No management but good at collecting their fees. My tenants and I hve been waiting 11 weeks for our deposit back.
5/5
Trustpilottorquay branch excellent service cheryl…
torquay branch excellent service cheryl and staff very helpful would recommend to all.
5/5
TrustpilotGood friendly service
Good friendly service, great advice from the Helston branch. Thank you much appreciated.
5/5
TrustpilotTruro office
5/5
GoogleRating only, no written review.
Agent replied · 16 June 2024
Thank you for taking the time to leave us this 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
1/5
GoogleRating only, no written review.
1/5
GooglePoor admin
Agent replied · 16 June 2024
Hi Sally, Please can you contact us via review@countrywide.co.uk. so we can understand your comment further. Kind regards, Scott
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
