Trusted Agent profile · Penzance
★★★★★
197 reviews across 2 platforms
3 The Green Market, Penzance, TR18 2SG, TR18 2SG
Miller Countrywide's office in Penzance, at 3 The Green Market, is rated 3.6 out of 5 across 197 reviews on two platforms, including 127 Google reviews rated 4.5.
Tell us what you need and we'll put you in touch. Miller Countrywide Penzance Sales hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Penzance.
Every review we hold for the Penzance office, from every platform, shown as written. First names only.
4/5
GoogleI purchased tenant's contents insurance through Michelle in Penzance. She was knowledgeable on the products offered and the insurance is excellent value for money. I highly recommend the service and the insurance.
Thank you for your lovely review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleWithout the help of your assistant manager Ellie we would still be waiting in the system exelent service .PositiveResponsiveness, Quality, Professionalism, Value
Many thanks for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.
5/5
GoogleWhat brilliant company so efficient and helpful this would be the second property that we are rented through them could not be happy with the service they give.
Hello Alana, glad to read your 5* review. Good luck in your new home, Mark
5/5
GoogleGreat service and professional - lettings and sales, full legal services for landlords and excellent fast advice.PositiveResponsiveness, Quality, Professionalism, Value
Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
1/5
TrustpilotCriminals
Asked for proof of funds Asked for £700 up front for mortgage application All about the money, nothing else Scamsters!!! Rude
1/5
TrustpilotI wish I could give a zero
I wish I could give a zero, because as of yet they haven’t done anything to sell our house! Can’t even get photos done! Useless!!
5/5
GoogleI have been renting my house from Miller countrywide for a number of years now and have always found them helpful and efficient.
Thank you Katrina for your kind words and 5* review about our team at Miller Countrywide. Kind regards, Scott
5/5
GoogleLovel helpfull down to earth and experienced, we will rent again and cant Raitt highly enough, Karen and Ross
Thank you for your terrific 5* review. Best wishes, Lucy.
1/5
TrustpilotManager of Torpoint branch is a bully.
Manager of Torpoint branch has harassed and belittled my vulnerable Mum who lives alone. Despite cancelling her contract she was daily contacted nearly daily and has now been told she has to still pay him commission if she sells with another company.
3/5
TrustpilotBe careful with your deposit if your renting.
It was complicated for me to get my deposit back, it took 7 months, a lot of emails and phone calls. I recommend you to be careful with that, and to use the protection if you can (which only lasts 3 months). Some employees of the companies are very nice and helpful though.
5/5
GoogleThe ease of the company in general! Very professional and very informative.
Many thanks for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.
1/5
TrustpilotUSELESS UNPROFESSIONAL
Had an appointment with miller countrywide at 10.00am today guess what nobody turned up no phone call nothing so unprofessional shame on you THOMAS OLD, EMMA MCLUCKIE, OLIVIA HARTE appointment was not cancelled
1/5
GoogleShambolic, totally unprofessional and unhelpful. I would warn any prospective tenants from using this agent
Hi Gav, I am sorry to read you feel this way. Should you wish to discuss your comments further, please contact us at review@countrywide.co.uk. Kind regards, Scott @ Customer Relations
5/5
GoogleLaura Tilston could not have been more helpful.
Thank you for your great 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleExcellent communication and service from start to finish.
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
1/5
TrustpilotAvoid
Avoid. Root and branch dishonest and superficial. The worst kind of agents. Absence of integrity throughout with a comical out-sourced and self-serving “customer service” department. Not to be trusted.
1/5
GoogleThey are slow at dealing with repairs
Hello, I am sorry you feel this was please email me at review@countrywide.co.uk if you wish to discuss this further. Kind regards, Lucy, Customer Relations.
5/5
GoogleVery easy, everything was explained well. Brilliant!
Thank you for the brilliant 5* review.
1/5
TrustpilotWould not recommend to anyone.
Terrible experience trying to cancel my joint tenancy having split with my now ex partner.
1/5
TrustpilotEmailed the office to discuss an offer…
Emailed the office to discuss an offer on a property but no reply.
1/5
Trustpilotvery unhelpful very unproffesional poor…
very unhelpful very unproffesional poor communication received from this agent recentlyDoes not answer telephone calls does not return calls and very slow in everything i dealt with them .Would not use again
1/5
GoogleRude and incompetent staff.
Hi Torva, I am sorry to read about your experience. It would be great to discuss this further, if you would like to then please send me an email at review@countrywide.co.uk and i will be in touch as soon as possible. Kind Regards, Sarah
3/5
GooglePrefer other estate agents
Thank you for this feedback, I'm sorry to hear that you were dissatisfied with the service you received, however, we do value all comments and feedback from our customers so if you would like to share more with us then please do email me at review@countrywide.co.uk
1/5
TrustpilotScam for utilities
Beware of the nice little scam they have going with spark electric. Sign you up for spark on a rediculos rate and take their cut!!! Why do estate agents have such a bad reputation??
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