Every review we hold for the Penwortham office, from every platform, shown as written. First names only.
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5/5
GoogleWhilst the sale of my Father's property took a while to complete due to issues outside our control, I would like to thank Farrell Heyworth for their continued assistance and support throughout the process. The staff at the Southport Office are always very friendly and welcoming and nothing is too much trouble. I would especially like to mention how helpful Shaun, Russell and Olivia have been and am very grateful for this.
Jenny Β· 14 March 2020
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5/5
GoogleI met with the office viewer yesterday, a lady called Ann. What a really polite and informative lady. She took the time to answer the questions I had to the best of her ability. I thought I would comment on this as I have viewed several houses recently and simply had a door opened for me and that is it! People like this are so important and yet probably not praised enough.
Ak Β· 14 March 2020
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5/5
GoogleI had a conversation with Blake a while ago when I told him about the property I was looking for and he remembered me and called me straight away when a house that was matching my requirements was available! I saw the house on a Saturday and Monday I had my offer accepted by the seller!
You're a star, Blake, you made me so happy!!! π»π»π»π»π»β£οΈπβ€οΈπππΈπΈπΈPositiveProfessionalism
Maria Β· 24 August 2021
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5/5
GoogleA big thank you to the wonderful team at Farrell heyworth southport. Fantastic to deal with throughout the sale of our property, dealt with all matters swiftly and professionally And achieved more for our property than other local agents had suggested.
Iβve been a Property developer for twenty years and have had a fair share of poor agents but these guys have restored my faith.
Well done, keep up the work.
Neil Β· 14 March 2020
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5/5
GoogleExcellent service from start to finish with special recognition and thanks to Olivia and the rest of the team in the Southport office.
Kevin Β· 14 March 2020
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5/5
GoogleBlake at Farrell Heyworth was very prompt in his responses and polite al in all a pleasure to do business with and a credit to his officePositiveResponsiveness
Ishaq Β· 22 June 2022
Agent replied Β· 21 June 2024
Thank you for taking the time to leave feedback.We know how important communication is to our customers and our team make it their top priority to ensure customers are always well informed and fully supported.
All the best,
Jeremy Collins, Director
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5/5
GoogleMy experience with Farrell heyworth has been brilliant . Dealing with Jonathan , he has been the most friendly , professional & supportive estate agent . He has helped me and my partner out throughout the whole of the process . As I am a first time renter he has reassured me & always been there when needed . Definitely would recommend!! 5 stars .PositiveProfessionalism
Monique Β· 22 June 2021
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5/5
GoogleVery professional service, Thank you.
G Β· 14 March 2024
Agent replied Β· 21 March 2024
Thank you for your kind feedback regarding the professional service you received. We're delighted to hear that you were satisfied with the level of professionalism provided.
If you have any further questions or need assistance in the future, please don't hesitate to reach out.
Best regards,
Jeremy Collins
Director
Farrell Heyworth
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5/5
GoogleFantastic communication throughout the whole process, kept us informed at all stages and everything went smoothly.
Would definitely recommend this company
Lisa Β· 13 January 2023
Agent replied
Thank you for taking the time to leave feedback. I am so pleased that our Preston team were able to provide you with a friendly and professional and service during the purchase of your next home. We know how important communication is to our customers and our team make it their top priority to ensure customers are always well informed and fully supported.
All the best,
Jeremy Collins, Director
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5/5
GoogleAnil Parmar provided a very professional service from start to finish. Being a first time buyer myself, he explained everything clearly and guided me throughout the process.
Matthew Β· 14 March 2022
Agent replied
Thank you for taking the time to leave a review of our mortgage adviser, Anil. I know that Anil always strives to provide his clients with the very best service and support throughout the mortgage application process. He will be delighted to hear you were happy with our service.
Our team are always happy to answer any mortgage or property related questions you may have so please feel free to get in touch whenever you need us.
All the best,
Jeremy Collins - Director
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5/5
GoogleThank you for your wonderful service. Polite, efficient and professional valuation. Very thorough and I would highly recommend David Heap
Judith Β· 14 March 2020
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5/5
GoogleFrom the first viewing of my new house to getting the keys Russell showed an exceptional warm and friendly welcome which immediately made you feel at ease and less stressed. As I had never rented before Russell answered all my questions and guided me through all the stages. I would recommend renting or buying through Farrell Heyworth as there service and welcome from start to finish is outstanding.
Tracy Β· 14 March 2020
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5/5
GoogleGreat service from start to finish. Proffessional and kept up to date at all stages
Peter Β· 30 May 2023
Agent replied Β· 29 July 2023
Thank you for your feedback! We're thrilled to hear that you had a great experience with our service from start to finish. Providing a professional and reliable service is important to us, and we're glad to know that we kept you updated at all stages of the process. If there's anything else we can assist you with in the future, please get in touch.
Kind regards,
Jeremy Collins - Director
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5/5
GoogleReceived great service from start to finish. Can highly recommended Farrell Heyworth. Lily was so helpful and was always there to help.
Sarah Β· 15 March 2019
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5/5
GoogleGood initial sales presentation and sales pack from Katy
Rob Β· 31 October 2023
Agent replied Β· 30 December 2023
Thank you for your feedback regarding Katy's initial sales presentation and the sales pack at Farrell Heyworth. We're glad to hear you had a positive experience. If you have any more questions or if there's anything else you need in the future, please feel free to reach out.
Best regards,
Jeremy Collins
Director
Farrell Heyworth
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5/5
GoogleFrom the start to the finish of my experience, Farrell Heyworth staff have been fantastic throughout. The team have been friendly and pro active and have got me a very good price on my sale. Highly recommended.
Jan Β· 29 July 2019
Agent replied
Dear Ms Turley,
Thank you for taking the time to leave feedback. I am delighted our proactive Penwortham team have achieved such a fantastic outcome during the sale of your property. If we can be of any further assistance please don't hesitate to get in touch.
All the best,
Chris Heyworth - Director
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5/5
GoogleThe service has been brilliant. The Mortgage Advice Bureau representative Robbie Marshall provided mortgage advice and sorted out a mortgage offer for me extremely quickly and efficiently. This helped put me in a great position to make an offer on my first house which was accepted. He has guided me through the process and has provided regular updates on progress. Would definitely recommend his services!
Kerr Β· 14 March 2020
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5/5
GoogleGreat communication and service and thank you Taylor for explaining the process thoroughly
Susan Β· 14 March 2021
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5/5
GoogleExcellent service. Liam Herrador very professional and helpful. Thoroughly recommend
Paula Β· 29 June 2023
Agent replied Β· 29 July 2023
Thank you for your fantastic feedback! We're thrilled to hear that you received excellent service from Farrell Heyworth, particularly from Liam Herrador. Our team takes pride in being professional and helpful, and we're glad to know that Liam provided you with a positive experience. We greatly appreciate your recommendation and look forward to assisting you with any future property needs. If there's anything else we can do for you, please don't hesitate to reach out.
Best regards,
Jeremy Collins
Director
Farrell Heyworth
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5/5
GoogleOlivia and Shaun were very helpful and communication was key. Thank you for your assistance.
Stuey Β· 14 March 2020
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5/5
GoogleOnly had a couple of viewings but fell in love with our second property. Couldnβt ask for a more stress free way of buying our final family home. Would highly recommend !
Craig Β· 29 July 2019
Agent replied
Thank you for taking the time to leave feedback. I am so pleased our Penwortham team were able to provide you with a great service when helping you to find your new home. We know how important communication is to our customers and our team make it their top priority to ensure customers are always well informed and fully supported with our full service offering.
If you need anything else the team would be delighted to hear from you.
All the best,
Chris Heyworth, Director
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5/5
GoogleExcellent service from Farrell Heyworth. Very professional and enthusiastic. Taylor Townsend dealt with our purchase and she was fantastic.PositiveProfessionalism
Simon Β· 22 June 2022
Agent replied Β· 21 June 2024
Thank you for taking the time to leave feedback. Weβre delighted we were able to provide you with a great service and weβll pass your kind words on to the team.
All the best,
Jeremy Collins - Director
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5/5
GoogleOne of the best letting agents I have ever used. Professional, helpful and considerate.
Esther Β· 14 December 2022
Agent replied
Thank you for taking the time to leave feedback. Weβre delighted we were able to provide you with a great service and weβll pass your kind words on to the team. We always aim to be as responsive as possible to the requirements of our landlords and tenants and it's great to hear this has been the case for you.
If we can be of any further assistance please don't hesitate to get in touch.
All the best,
Jeremy Collins - Director
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1/5
GoogleDisgraceful service. Very disappointed. Been sat on the phone for about 2 hours listening to an annoying automated message constantly going from number 5 in the queue to number 1 and being sat at number 1 for over 45 minutes. I feel sorry for anyone trying to sell their house with this estate agent. Not happy at all!!!
Georgina Β· 14 March 2021
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.