Every review we hold for the Penwortham office, from every platform, shown as written. First names only.
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5/5
GoogleTop Quality service. Mandy sorted me out with finding a property asap! Highly recommend her.
Wesley Β· 16 June 2021
Agent replied
Thank you for taking the time to leave feedback. I am so pleased that Mandy and our Penwortham team were able to help you find your new home and were able to give you the professional advice you needed.
We look forward to continuing to support you and if you need anything else the team would be delighted to hear from you.
All the best,
Jeremy Collins, Director
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5/5
GoogleVery professional, excellent service
Paul Β· 14 December 2022
Agent replied
Thank you for taking the time to leave feedback. I am so pleased that our Preston team were able to help you and were able to give you the professional advice you needed.
We look forward to continuing to support you and if you need anything else the team would be delighted to hear from you.
All the best,
Jeremy Collins, Director
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5/5
GoogleExcellent. Professional services.
Yakub Β· 13 January 2023
Agent replied
Thank you for taking the time to leave feedback. I am so pleased that our Preston team were able to help you and were able to give you the professional advice you needed.
We look forward to continuing to support you and if you need anything else the team would be delighted to hear from you.
All the best,
Jeremy Collins, Director
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1/5
GoogleDonβt use, they only reply if to their advantage. I have emailed and spoke to different people but they tell you they will sort it but nothing happens?! Not worth the headache. My property still has an ugly for sign board on when I DO NOT WANT TO SELLNegativeResponsiveness, Professionalism
N Β· 22 June 2020
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5/5
GoogleAmanda goes the extra mile to try and meet the customerβs needs. Fabulous experience!
Sara Β· 14 April 2021
Agent replied
Thank you for taking the time to leave feedback. I'm delighted that Amanda and the Penwortham team were able to provide you with a great service. Please don't hesitate to get in touch with us if you have any further questions or if there is anything else we can do to help.
Wishing you all the best with your search.
Kind regards,
Jeremy Collins, Director
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5/5
GoogleBought our house from FH and is going through. Really good at keeping us up to date very helpful.
K Β· 29 July 2019
Agent replied
Dear K,
Thank you so much for taking the time to leave us a review. We are delighted you've found the right property and that we've provided you with good communication. Our staff go out of the way to provide a helpful service and they'll be delighted to hear you have rated us as 5 star.
Wishing you all the best in your new home.
Chris Heyworth - Director
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1/5
GoogleThey dont answer the phone. Multiple calls over a month of me trying to organise house viewings.
GingeWiz Β· 14 March 2020
Agent replied
Thank you for taking the time to leave us a review. I'm sorry you have had some difficulty getting in touch with our branch team, it is very unusual to hear that someone has been unable to contact us.
We are very keen to ensure you are able to view the properties of you choice. Could you please contact our Preston branch manager, Chris Plumpton, at chrisplumpton@farrellheyworth.co.uk with your contact details so that we can get in touch with you as quickly as possible and arrange your viewings at your earliest convenience.
Kind regards,
Chris Heyworth - Director
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5/5
GoogleGreat company who manage my rented properties in a very professional manner.
Carol Dennison in particular has gone over and above what I expected to secure an exiting tenants deposit for me for damage repairs and cleaning - well done CarolπPositiveResponsiveness, Quality, Professionalism, Value
Liz Β· 22 June 2021
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5/5
GoogleVery friendly service, helped with several issues I had along the way. Easy to contact and always helpful
Paul Β· 29 July 2019
Agent replied
Dear Mr Horsburgh,
Thank you for taking the time to leave us a review. We are delighted that the Penwortham branch team provided you with such great service during your property transaction.
If you have any further questions the team would be very glad to hear from you.
All the best,
Chris Heyworth - Director
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5/5
GoogleExcellent work by Taylor Townsend!PositiveProfessionalism
Philip Β· 22 June 2022
Agent replied Β· 21 June 2024
Thank you for taking the time to leave us a 5 star rating. If we can be of any further assistance please don't hesitate to get in touch.
All the best,
Jeremy Collins, Director
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5/5
Googlegreat service we should have come to them first and saved 9 months
John Β· 14 March 2020
Agent replied
Thank you for taking the time to leave feedback. Weβre delighted we were able to provide you with a great service and to achieve the right result for you during the sale of your home. I will pass your kind words on to the team, who will be delighted.
All the best,
Chris Heyworth, Director
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1/5
GooglePoor customer services
Sanoj Β· 14 March 2022
Agent replied
Thank you for taking the time to leave a review. I'm sorry to hear you felt the experience you received warranted a 1 star review. Customer service is extremely important to us and your custom is highly valued.
All the best,
Jeremy Collins, Director
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5/5
GoogleVery good level of service from Harry & Tony. Highly Recommended!
Diane Β· 29 July 2020
Agent replied
Thank you for taking the time to leave a review of our mortgage adviser Tony, and sales negotiator Harry. I know they always strive to provide their clients with the very best service and support.
Our team are always happy to answer any mortgage or property related questions you may have so please feel free to get in touch whenever you need us.
all the best,
Chris Heyworth - Director
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5/5
GoogleRichard and Natalie provided an excellent service throughout the selling process. They were very professional, approachable and kept us fully informed at all times. We would highly recommend them. Thank you for all of your help.PositiveResponsiveness, Quality, Professionalism, Value
K Β· 22 June 2021
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5/5
GoogleThe team have been the ultimate in professionalism, communicated at each stage. We have a lot of experience of different agents both as landlords and purchasing and selling property, this is the agent we will be using from now on. Many thanks to all the team.
Helen Β· 15 March 2019
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5/5
GoogleReally helpful throughout all steps of letting a new property. 10/10 would recommend.
Karl Β· 29 July 2019
Agent replied
Dear Mr Bennett,
Thanks for letting us know everything went so well when letting your property. I'm delighted to hear the Penwortham team were helpful throughout and especially that you would recommend our services.
If we can be of any further assistance please don't hesitate to get in touch.
Kind regards,
Chris Heyworth - Director
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5/5
Googlesold my property after 2nd viewing. good service jeny always updated me
Michael Β· 29 July 2019
Agent replied
Hi Michael,
Thank you for taking the time to leave us a review. Congratulations on the quick sale of your home, that's great news. I'm very pleased to hear you felt we provided good communication throughout your sale and wish you all the best for the future.
kind regards,
Chris Heyworth - Director
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5/5
GoogleSold in aungust last year and completed just before Christmas. Good service.
Edmond Β· 29 July 2019
Agent replied
Dear Mr Barton,
Thank you for taking the time to leave review. We are delighted to have helped you to achieve the very best result when selling your property.
If you need any further assistance please don't hesitate to get in touch.
Kind regards,
Chris Heyworth - Director
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5/5
GoogleFarrell Heyworth sold my property within a couple of weeks and were very proactive, polite and helpful. Every member of staff couldn't do enough for us and i am very pleased we chose Farrell Heyworth. Big thanks to all the team. Julie.
Julie Β· 14 March 2020
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5/5
GoogleNo complaints. Handled everything for me when I bought my property
Steve Β· 29 July 2019
Agent replied
Thank you for taking the time to leave feedback. Weβre delighted we were able to provide you with a great service during the purchase of your property. I will pass your kind words on to the team, who will be delighted.
All the best,
Chris Heyworth, Director
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5/5
GoogleVery knowledgeable and accommodating staff. All round great service.
Michael Β· 14 March 2020
Agent replied
Thank you for taking the time to leave feedback. Weβre delighted we were able to provide you with a great service. I will pass your kind words on to the team, who will be delighted.
All the best,
Chris Heyworth, Director
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5/5
GoogleThe team were great - very friendly and helpful!
Rohanna Β· 14 March 2020
Agent replied
Thank you for taking the time to leave feedback. Weβre delighted we were able to provide you with a great service. I will pass your kind words on to the team, who will be delighted.
All the best,
Chris Heyworth, Director
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5/5
GoogleGreat service from Tom. Guided my search very well.
Rob Β· 14 March 2020
Agent replied
Thank you for taking the time to leave feedback. I am so pleased our Preston team have been able to help in the search to find your new home.
If you need anything else the team would be delighted to hear from you.
All the best,
Chris Heyworth, Director
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5/5
GoogleVery knowledgeable and accommodating staff. All round great service.
Bogus Β· 31 December 2019
Agent replied Β· 30 December 2023
Thank you for taking the time to leave feedback. Weβre delighted we were able to provide you with a great service. I will pass your kind words on to the team, who will be delighted.
All the best,
Chris Heyworth, Director
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.