5/5
Lauren Kelly has made selling and moving much less stressful then I would have found it if I didn’t have someone so helpful and friendly on the other end of the phone! She is a pleasure to talk to! Thank you for the last few months!
Trusted Agent profile · Penkridge
★★★★★
351 reviews across 2 platforms
Staffordshire House, Clay Street, Penkridge, ST19 5AF
Caley and Kulin's office in Penkridge, at Staffordshire House, is rated 4.9 out of 5 across 351 reviews on two platforms, including 341 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Caley and Kulin, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Penkridge office, from every platform, shown as written. First names only.
5/5
Lauren Kelly has made selling and moving much less stressful then I would have found it if I didn’t have someone so helpful and friendly on the other end of the phone! She is a pleasure to talk to! Thank you for the last few months!
5/5
We used Caley and Kulin to sell my Mums property, we were on a tight timeframe to sell due to reserving a new build property. Mark and Dan's advice and support was invaluable during this time and helped to keep the process as stress free as possible. They were always quick to respond to calls and emails and dealt with all the house viewings for us to minimise stress. Thorough checks were also undertaken on the buyers position to ensure the chain was all proceedable before we accepted the offer. Alison dealt with the sales progression and was always friendly and helpful, keeping a good line of communication between us, the purchasers and solicitors, and ensuring the sale progressed in a timely manner. We were very happy with the service we received from Caley and Kulin Estate agents and would recommend them to anyone thinking of selling.
Thank you 😊 …
5/5
Myself and my partner have recently brought a house through Caley and Kulin estate agents. We dealt with an agent called Alison Paveley, it has been a pleasure communicating and getting our house over the line all due to Alison’s hard work. We have dealt with awful solicitors, although Alison has always guided us and given the best advice possible which eventually led us to buying our dream property. Without her help I’m not sure we would have gotten this house at all. As we were the buyer and not the sellers we feel Alison really has gone above and beyond for us both. It is much appreciated !
Thank you so much Alison is amazing 🤩 …
5/5
Couldn’t recommend Caley and Kulin enough. My partner and I recently purchased our first home through Caley and Kulin and were well looked after. From start to end we felt very supported as first time buyers and our sales progression manager (shout out to the lovely Alison) was polite, friendly, kept us up-to-date, was very prompt with answering our questions and provided us with honest advice when we were a little unsure about the process and time scales etc. We would highly recommend Caley and Kulin to anyone! Thank you very much to the entire team ⭐️⭐️
Thank you 😊 …
5/5
Brilliant customer service. Thank you Sara for making the whole experience light hearted and going above a beyond on your customer service. Would 100% recommend.
Thanks Jess, your review means so much to us all 😊 …
5/5
What a fresh approach these guys bring buying and selling property, from the word go there professional attitude and attention to detail is way above there competitors, with a positive can do philosophy and a genuine helpful way you won't find better. Many thanks to Dan, Mark and the team.PositiveResponsiveness, Quality, Professionalism, Value
Thank you so much for the lovely review and choosing us to sell your home 😊 …
5/5
Amazingly supportive service. Worth every penny. A difficult chain and Alison and the team kept us updated and in the loop. Constant reassurance and excellent management of a difficult chain. Thank you highly recommended
Thank you Sally 😊 …
5/5
After a very poor experience with a major estate agent a year ago my wife and I found a property in Penkridge marketed by C&K. We decided to sell our house through them even though they were outside our local area. I was very impressed with the service we received, from the superb and plentiful photographs to the dedicated facilitator Alison who really helped both sale and purchase run smoothly. I would have no hesitation in recommending them.
Thank you 😊 …
5/5
Very professional and efficient. Great communication, any questions were answered quickly. From offer to completion there was always someone there to help. Alison went above and beyond to get our purchase completed and I am very thankful for that. Would definitely use their services again.PositiveResponsiveness, Professionalism
Thank you for the lovely review, Alison is fantastic 😊 …
5/5
Big thank you to the C &K team whom were very professional and patient throughout a long and complex process. Special thanks to Alison for often challenging and chasing results xx
5/5
Excellent service from Caley and Kulin for the sale of our house. Each member of staff were fantastic to work with, helpful and supportive from start to finish, and were extremely responsive. I advocate using this professional estate agents to sell your house.
5/5
Used Caley and Kulin to sell a house. Mark and Dan very accessible, and respond quickly to queries. Alison kept us informed. Very smooth service. Would recommend them. Sally and Jeremy
Thank you so much Sally 😊 …
5/5
Fantastic help, bought a house through them and they couldn't have given US anymore help, and as the purchaser we weren't even the ones paying them, truly splendid team. Massive thank you to Dan, Alison and all the team for making it such a straightforward, stress free and enjoyable process.
5/5
Alison was excellent providing, regular updates and always responding to any questions. We were kept informed of what was happening continually whilst our own Estate Agents gave no feedback from the point of our sale. We will definitely use Caley & Kulin when we sell this property
5/5
Just sold our House with these.people, Bought another off them too lol, From start to finish, help was at hand, the team kept us informed all during the process of sale and purchase, Alison and the other girls work real well, polite and so easy to talk to, thank you all for that. Solicitors that worked along side them, again brilliant, 10 wks, smooth and kept informed yet again. Check em out guys, Thank you all, Phil and Wendy.
Thanks Philip your review means so much to us all 😊 …
5/5
I recently used Caley and Kulin Estate Agents for the sale of my house and can honestly say that throughout the process they were so professional, supportive and they genuinely care about their clients. They kept me informed and nothing was …
5/5
Absolutely amazing service from Caley & Kulin. Communication was absolutely amazing at all times and they made the process more simple and stress free than I ever could have hoped for. I can't thank Dan, Lauren, Sarah and the wider team enough for all their support.
5/5
From outset to completion Mark and the team acted with extreme professionalism, they kept us up to date with all activities and were quick to offer advice and support when needed. Highly recommended.
Thank you for the lovely review and we hope you are settling in to your new home.
5/5
Very friendly and professional. Alison was a great help at chasing the sale and providing regular updates. Would thoroughly recommend.
Thanks Martin, we really appreciate your feedback 😊 …
5/5
I recently sold with C&K and the experience was as good a moving house could be. They people at C&K where very easy to talk to and have a honest conversation with to make sure I knew what the next steps were and how to do them. Communication was great throughout and I would recommend them to others.
5/5
Excellent service in all respects. Whenever I needed advice I was always able to speak to someone who would deal with the matter directly or pass it to the appropriate person to follow through. Good family business with easy to follow procedures.
5/5
We had quite a few problems with our sale, but the staff were so supportive throughout, going out of their way to help over several months. They are all nice but special thanks to Alison and Lauren, couldn't have managed without them. Wouldn't hesitate to recommend.
5/5
Caley & Kulin acted for the buyer of a property we were purchasing. From start to finish they excellently managed the difficult job of representing their client and keeping the dialogue with us honest and open. They were proactive throughout the chain and kept us informed as thing progressed. I can only comment on the service they provided to us as buyers but would certainly use them in the future if it becomes time to move on. Particular mention to Alison who kept on top of the progressing of the process throughout.
Thank you so much 😊 …
5/5
Fabulous property agent! The marketing is first class with a video tour which really helps give a true picture of the property. Booking a viewing is quick and Lauren who showed us round is fantastic - friendly, professional and polite. An offer was made and Lauren continued with the super slick service - it's simple to make an account and official things can be completed easily/securely online ID documents etc Any queries are dealt with promptly/efficiently. Nothing is too much trouble! Thank you so much for making this process stress free!
Thank you for your kind words, Lauren really is an amazing estate agent 😊 …
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Yes. In The Trusted Agent 2026 awards: Caley and Kulin, Penkridge won Gold.