5/5
TrustpilotA very Friendly knowledgeable person
A very Friendly knowledgeable person. this person is a credit to your company.
Trusted Agent profile · Penicuik
Avant Homes Scotland East Penicuik reviews
★★★★★
1,806 reviews across 2 platforms
Mauricewood Road, Penicuik, EH26 0FS
Part of Avant Homes Scotland East, see every office.
Avant Homes Scotland East's office in Penicuik, at Mauricewood Road, is rated 3.7 out of 5 across 1,806 reviews on two platforms, including 4 Google reviews rated 4.0.
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. Avant Homes Scotland East hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Penicuik.
Reviews
Every review we hold for the Penicuik office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotExcellent experience
The information provided and the opportunity to explore ourselves made for an excellent experience.
5/5
TrustpilotAvant Homes - Amazing
Avant Homes have been fabulous! Straight forward and seamless. It only took 8 weeks from choosing our home to getting the keys and moving in. Thanks Avant for helping find our forever home!
5/5
TrustpilotExciting times
Exciting times! Great service from Andrea helping me decide on my new home. Quick and easy to get the deposit down on the new house!
5/5
TrustpilotVery professional
Very professional Friendly Coffee ☕️ Shown the house's inside & outMy wife and I cannot fault your showhome team
5/5
TrustpilotPeerfields development
Peerfields development - Sales negotiator Joanna Taylor has provided us with first class service from reservation to completion of our new home. It has been a great pleasure to do business with Joanna.
5/5
TrustpilotBuying a new build
Very easy to read/follow and practical information
5/5
TrustpilotA pleasant visit to the site
The sales girl was really helpful and very concise with information about the development
1/5
TrustpilotDo not buy a home with these people
Do not buy a home with these people. Worst customer experience ever once they get your money. Numerous issues still not fixed almost two years larer.
5/5
TrustpilotAwesome
Awesome. Avant Homes customer care office reps are exceptional in service delivery.Ani Ik
4/5
TrustpilotWilling to arrange the viewing
1/5
TrustpilotWorst customer service I have ever…
Worst customer service I have ever experienced. Do not buy from this builder unless you want an unfinished home and happy to not have anything resolved
5/5
TrustpilotExtremely helpful
Nadia,at your Trinity Fields development was extremely helpful & in fact went the extra mile to help us find the home we wanted.
5/5
TrustpilotProfessional Service
Friendly helpful, knowledgeable service and an immediate follow up on my queries.
1/5
TrustpilotIf I could give avant 0 star I would!
Just a whole bad experience in general with the whole company.
Agent replied · 10 June 2024
Good afternoon RachelThank you for taking the time to review us. Having read your concerns, we have shared your feedback with the regional management team who have started an investigation into the issues raised.Once this has happened rest assured a member of the team will be in touch with an aim to discussing and where possible rectifying the situation/issues as best we can.Many thanksAvant Homes
5/5
TrustpilotWe felt very welcome and received a lot…
We felt very welcome and received a lot of useful information about the new houses we enquired.Our host was exceptionally professional and helpful.
5/5
TrustpilotWe reserved our home today with Patricia
We reserved our home today with Patricia at Shelton village she was lovely and helped us with questions we had about the new . We are so excited to start our journey with them for our new home .
5/5
TrustpilotCustomer services.
Avant bosses.. Adele Booth at customer services needs a raise! An ongoing repair/ new build snagging issue that suppliers/plumbers/fitters/ all denied responsibility..Adele dug deep and resolved the issue. Kept me updated and followed up every step forward.So far so good..
5/5
TrustpilotNew home/ maybe,maybe not. ? Georgie- the sales rep
Georgie- the sales rep. She was so helpful,pleasant and very good at her job.
5/5
TrustpilotThe representative was a delight
The representative was a delight. She answered all my questions accurately and even showed me the ongoing constructions.
5/5
Trustpilotit was ok
it was ok, saw the show home
1/5
TrustpilotDo not buy a home with avant
Do not buy a home with avant We have been left in such a state I don't even think we could sell our property
5/5
TrustpilotThoroughly impressed with Avant
Thoroughly impressed with Avant. Standard of finish on our house is brilliant. Julie and Patricia in the office were different class. Always in touch and couldn’t do enough to help. Made a stressful time that much easier.
5/5
TrustpilotSite visit to Avant homes
Helpful rep, look nice properties and very competitive for cost! Will book an appointment at a later date once we are further along with our sale.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. Avant Homes Scotland East hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Penicuik.
