5/5
TrustpilotGreat spacious homes and services
Edit after reporting issues.Helpful post sale team.I reported leaking flush and it took a while to fix it but they did it finally.
Trusted Agent profile · Penicuik
Avant Homes Scotland East Penicuik reviews
★★★★★
1,805 reviews across 2 platforms
Mauricewood Road, Penicuik, EH26 0FS
Part of Avant Homes Scotland East, see every office.
Avant Homes Scotland East's office in Penicuik, at Mauricewood Road, is rated 3.7 out of 5 across 1,805 reviews on two platforms, including 4 Google reviews rated 4.0.
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Reviews
Every review we hold for the Penicuik office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotVery helpful
Very helpful, no hard sell. Allowed us to take our time, answered all questions honestly and knowledgeably.
5/5
TrustpilotAvant homes builds a home not just a house.
Accommodating and well informed staff.
5/5
TrustpilotPerfect job
1/5
TrustpilotHorrible Company
This company have possibly the worst Customer Care Dep't you can experience. Problems identified and notified yet they don't even respond and any after care experience following purchase is either negligible or non existent.Ignore all of the critical comments at your peril.
3/5
TrustpilotSeems like avant have downgraded…
Seems like avant have downgraded everywhere possible but still have the very expensive prices. What used to be standard is now included as extras at again crazy prices. Similar standard as persimmon now.
5/5
TrustpilotNice building plan
Nice and well organised plan
5/5
TrustpilotVery pleasant and friendly sales person…
Very pleasant and friendly sales person - extremely helpful and knowledgeable.
5/5
TrustpilotExcellent experience with Jo James of…
Excellent experience with Jo James of Avant Homes
1/5
TrustpilotNon existent Customer Service!
I have been interested in a new build property at The Causey Heights development. I have contacted Avant by Facebook messenger, email and telephone and no one has come back to me! Disgraceful customer service!
2/5
TrustpilotSold us our last house before covid
Sold us our last house before covid. Subsequently left with a very substandard exterior home
3/5
TrustpilotRubbish company
Rubbish customer service. Having to redo garden as is solid clay soil and so many old bricks and rocks it's like a moonscape. Luckily bought house prior to take over
5/5
TrustpilotLovely show home and very helpful staff…
Lovely show home and very helpful staff who did their best to answer all our questions and gave great advice.
5/5
TrustpilotVery helpful in the sales office
Very helpful in the sales office. Lots of house styles available to view. Beautiful houses.
5/5
TrustpilotAbsolutely fantastic meeting and…viewing yesterday.Very professional service.Keeping my fingers crossed so I can purchase an Imperage 3 bed detatched.
Absolutely fantastic meeting and viewingg
5/5
TrustpilotOutstanding fixtures and fittings all included in the price!
The staff are helpful, pleasant and efficient. Cannot fault the avant homes, offering much more than other house developers with outstanding modern fixtures and fittings which would usually cost in excess of thousands with other developers.
5/5
TrustpilotExcellent experience from start to…
Excellent experience from start to finish.
Agent replied · 10 June 2024
Thank you for your review ArgyIts always great to hear that we delivered in line with our customers expectationsBest wishes for the futureAvant Homes
5/5
TrustpilotScott price and the team at Avant
Scott price and the team at Avant. Adam Craig and of course Jason are amazing
5/5
TrustpilotGary Watson
Technician Gary Watson did a stellar job when working through my snagging list, no issue too small or trivial
1/5
TrustpilotCan’t even get bricklayers to line…
Can’t even get bricklayers to line perpendicular up or put windows in right place
5/5
TrustpilotFriendly staff!!
Friendly staff!!! understands the needs of a customer!!
5/5
TrustpilotThe staff was great
The staff was great. Her presentation was cool
5/5
TrustpilotMoving on
Laura at the site office is excellent. She is welcoming, knowledgeable and friendly but also remains very professional and extremely helpful.
5/5
TrustpilotVery informative
Very informative, looking forward to speaking again closer to build date
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. Avant Homes Scotland East hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Penicuik.
