Trusted Agent profile · Penicuik
★★★★★
1,806 reviews across 2 platforms
Mauricewood Road, Penicuik, EH26 0FS
Part of Avant Homes Scotland East, see every office.
Avant Homes Scotland East's office in Penicuik, at Mauricewood Road, is rated 3.7 out of 5 across 1,806 reviews on two platforms, including 4 Google reviews rated 4.0.
Tell us what you need and we'll put you in touch. Avant Homes Scotland East hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Penicuik.
Every review we hold for the Penicuik office, from every platform, shown as written. First names only.
5/5
TrustpilotBeautiful homes and great team
The team at Vanbrugh gate couldn’t and can’t do enough to make sure we’re happy in our beautiful new home. Thank you so much to both sales and construction teams - won’t let me put the names in the review!
1/5
TrustpilotSnagging and customer service
The house its self is pretty good. The issues is the amount of snagging and the avant customer service department being inadequate at offering help. From contractors showing up out the blue to going 4 month without replying to emails or phone calls.
5/5
TrustpilotVanbrugh Gate
Julie, Bill, Graham & the team at Vanbrugh Gate have been fantastic. Nothing was too much trouble and they ensured everything ran smoothly and kept us updated. New home is fantastic and any small issues have been resolved quickly.
5/5
Trustpilotvisit today
1st visit James very helpful and answered all our questions .Liked the houses but a little undecided on the location.
5/5
Trustpilotvery satisfactory
ms Angela had been very warm, clear and me & my partner very impressed. Even member at Stockton centre and the manager were very warm and receptive.
5/5
TrustpilotHelpful and not pushy on our tour of…
Helpful and not pushy on our tour of remaining houses for sale, Houses are nice but bedrooms are small with very little room for storage.
5/5
TrustpilotThe Avant representative was excellent…
The Avant representative was excellent answering all my questions. Also she was kind and considerate.The homes I viewed were lovely.
5/5
TrustpilotVery kind and polite dealing
Very kind and polite dealing. Superb hospitality.
5/5
TrustpilotGreat aftercare (Newtenlees, Dunbar)
After moving in the local Avant team have been really fantastic. A few things to resolve but in my experiences, they have been really helpful, quick to respond and always happy to assist and give you time.I would definitely use them again and recommend them to others!
5/5
TrustpilotVery informative
Popped in to Green Hammerton site without booking.The lady was very kind and helpful, showing us around 3 of the houses we showed interest in.Great experience
5/5
TrustpilotGreat all round
Great all round. Caroline sold us the dream really. Lovely location and 3 bed detached home. Next we'll work through the final details and hope to close by the summer.
5/5
TrustpilotVery helpful and friendly sales staff
Very helpful and friendly sales staff. She helped us with our queries regarding the plot and to reach a final decision.
1/5
TrustpilotBEWARE
BEWARETerrible buildExpect this company to wriggle out and every opportunity and expect to have to get professionals to rectify.It has cost us nearly £20,000 to replace stuff within 3 years and we still have issues arising !
1/5
TrustpilotBelow par ingredients
Below par ingredients. No stockists anywhere. Money laundering companyRidiculously high prices for low grade ingredients. Something not quite right going on here.
5/5
TrustpilotWonderful customer experience
Very lovely customer service with agents very helpful to respond to questions asked
5/5
TrustpilotAvant Homes - Knaresborough
A great smooth end to end experience and a fantastic home. Avant couldn't help us enough.
Many thanks for your review AndrewGreat to hear how positive your experience has been with us and how happy you are with your new home.If there is anything we can help with in the future do not hesitate to ask.Kind regardsAvant Homes
5/5
TrustpilotThe lady was very warm friendly helpful…
The lady was very warm friendly helpful person. She answered all our questions
1/5
TrustpilotAvant unfinished infrastructure to Roads, footpaths and drains
We have been in our new Avant house at Barley Gate near Chester-le-Street for 3 years.Avant have still not finished the roads, footpaths and drains on the development.Beware of Avant
1/5
TrustpilotShocking
Shocking , 7 years on and the place is a mess . Dead plant , overgrown green spaces . What happened to being finished in 5 years ?
1/5
TrustpilotIt’s been issue after issue with avant
It’s been issue after issue with avant. Iv been in the house nearly 5 years, people on the estate longer. AND STILL NOT COMPELTED ROADS AND PAVEMENTS!! 5 years!!!!
5/5
TrustpilotReally helpful and friendly
Really helpful and friendly, it was a great experience
5/5
TrustpilotGreat builds with good people.
My recent purchase was swift and very much pleasurable experience. Couldn't ask for more!
Thank you for your review TukaramWe are really pleased to hear that our team delivered such a pleasurable experience, and wish you all the best as you settle into your new homeKind RegardsAvant Homes
5/5
TrustpilotVery helpful and a big help with our…
Very helpful and a big help with our move.
5/5
TrustpilotGreat Customer Service
Friendly staff who are always happy to answer your question.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Avant Homes Scotland East hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Penicuik.
