Every review we hold for the Pangbourne office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe recently sold our home in October 2020 through Neville Turner at Pangbourne and had an absolutely 1st Class service throughout. I have to say that right from the initial phone call with Barbara I felt immediately relaxed and reassured and felt sure that she would oversee our sale with great professionalism and spirit and she did not disappoint!
Barbara is the driving force behind the Neville Turner machine , an absolute asset to the company. She has a wealth of experience in property and also knows exactly how to look after her clients and meets the needs of buyers too! In my opinion you need not hesitate to sell your home through Neville Turner.....PositiveResponsiveness, Professionalism
Vanessa · 29 August 2021
★★★★★ 5/5
GoogleFirst impressions of Neville Turner were great; Lewis gave us plenty of time to really take in the property, without ever feeling rushed.
Throughout the purchase process, our expectations were constantly exceeded. Barbara went above and beyond to assist with a difficult chain, whilst also helping to ensure surveys were completed in good time. This ultimately allowed us to complete before the stamp duty holiday finished.
I have nothing but praise for the team at Neville Turner - and would absolutely recommend buying through them.PositiveProfessionalism
Luke · 29 August 2021
★★★★★ 5/5
TrustpilotRuby was very diligent and helpful…
Ruby was very diligent and helpful throughout the process of letting my flat. I had every confidence that she was on top of the detail and she was always organised and responsive. This took a lot of the stress out of the process and allowed me to get it all done in quick time and with no concerns. Really happy.
Customer · 27 September 2023
★★★★★ 5/5
TrustpilotWhat a great team
So, we saw a house for sale with Parker’s Woodley branch and thought ourselves very lucky. The sales team: Alex, Ross and Jasper could not have been more helpful. We were particularly pleased with the speed of communication and obvious desire to answer all the inevitable buyer questions. Unexpected an absolutely splendid was the efforts of the after sales team. Paula, of the Reading branch was relentless in her endeavours to keep the chain on track. Her patience and endeavour was fundamental to securing a successful conclusion.
D · 11 June 2023
Agent replied · 19 June 2024
Thank you for your fantastic review! We're delighted that the team provided excellent support and speedy communication - we strive to deliver the best customer service. Thank you for giving a shout out to Paula from our Reading branch, whose relentless efforts were key to a successful conclusion.
★★★★★ 5/5
GoogleFrom my first phone call with Lewis, the initial viewing and the whole buying process until completion day when we collected the keys from Barbara, we felt in very safe hands with Neville Turner. Excellent local knowledge including suggesting solicitors, tradespeople and insurance companies (and not minding if we chose others!). Always very responsive by phone and email. Barbara was a star and at times seemed to be single-handedly orchestrating the whole chain so we could complete on time.
K · 29 August 2021
★★★★★ 5/5
TrustpilotAmazing Service
Have used Parkers through two house sales; couldn't recomend them more. Fiona has been fantastic support throughout the process and Alex couldn't have done any more to manage queries and help
Dan · 18 January 2025
★★★★★ 5/5
TrustpilotVery positive experience
We had a great experience with Parker’s from start to finish , Jasper, Paula and the team are very professional and we’re always available to answer questions, chase up and provide the information needed to help the sale go smoothly, I’d recommend highly.
Victoria · 23 September 2021
Agent replied · 19 June 2024
Hi Victoria,Thank you so much for the amazing review! We pride ourselves on giving the best possible customer service and it is amazing to hear that we have achieved this. Do get in contact if there is anything else we can do. Enjoy your new home!Thanks,Parkers
★★★★★ 5/5
GoogleWe have had a fantastic service from Neville Turner, from start to finish. We got a quick sale and a fantastic offer, thanks to Jane. My biggest thanks goes to Barbara who was so efficient and tenacious in progressing our sale and lovely with it, and quite frankly kept me going. We would definitely recommend Neville Turner
Paula · 29 August 2023
★★★★★ 5/5
GoogleAlan recently visited our property to carry out a valuation, and we were thoroughly impressed. He was extremely friendly, professional, and made the whole process feel relaxed and straightforward. His knowledge and approach inspired real …
Kate · 16 May 2025
Agent replied · 25 May 2025
Thanks for the kind words, really appreciated. Hopefully proves that having your house valued is a painless experience. Was a pleasure to meet you and thanks to you for the warm welcome :-)
★★★★★ 5/5
TrustpilotSecond to None!
Luke has been absolutely fantastic!! His knowledge about the property and the area were brilliant and he was so helpful when it came to the negotiations and getting us the house of our dreams!! Literally can’t thank him enough!
Amy · 11 March 2022
Agent replied · 19 June 2024
Hi Amy,
Thank you so much for this lovely review. We are so happy to hear you had such a fantastic experience and we hope to hear from you again.
Kind Regards,
Parkers Properties
★★★★★ 5/5
GoogleMy husband and I bought recently bought our new home in Tidmarsh. The agents acting for the Seller were Barbara Legg and Lewis Kapp from Neville Turner Estate Agents in Pangbourne. The sale process was difficult at times yet both Barbara and Lewis went the extra mile to resolve all obstacles. They were exceedingly professional and we were always able to contact them. They exceeded our expectations and we would highly recommend them.PositiveResponsiveness, Professionalism
Bronwyn · 29 August 2021
★★★★★ 5/5
GoogleThere are not enough words to describe how helpful and supportive Alan,Emma and the rest of the team have been navigating the Sale of my Brothers property. Really professional knowledgeable but also compassionate. If you are thinking of selling then you are certainly in safe hands.
Amanda · 26 December 2024
Agent replied · 25 December 2024
Thanks for your kind words Amanda, was great to work with you and get things over the line, a challenge here and there but we got there :-)
★★★★★ 5/5
TrustpilotFantastic service from Parkers, Lower Earley
Myself and Fiancé just bought our first property and have to say Jack and Harry made our experience as stress free as possible, Jack was always available for advice and to answer any of our questions. Massive thank you guys.
BIG · 10 December 2021
Agent replied · 19 June 2024
Thank you for the amazing review! our team always believe in giving the best customer service.If there is anything else we can help with in your homeowner journey, don't hesitate to get in contact.Thanks,Parkers
★★★★★ 5/5
TrustpilotParker's had my back from day one!
Parker's had my back from day one!Somer Jones and the team went above and beyond with the purchase of my property.Pushing solicitors, moving the purchase forward and constantly keeping me updated and calm. (Whilst the solicitors drove me insane). I wanted a quick completion and they made sure everyone and everything was in check to make that happen!On my day of completion, I received a wonderful gift box of moving in treats to enjoy in my new home. A few months in and I wouldn't hesitate using them again if I ever wanted to sell in the future.
Claire · 4 December 2019
★★★★★ 5/5
TrustpilotWonderful experience!!
From inital viewing and exchange it took 4 weeks!!Having been messed around on another property (with a different estate agent) I was dreading starting the process again, however from the initial viewing it was smooth sailing.Ryan originally showed me around the property, and was very honest and extremely helpful. He told us the situation upfront, and gave me all the details I needed. Harry was also super helpful and professional with the offer. From the offer being accepted to exchange, honestly has been a fabulous experience. Emma George was so efficient, helpful and kept me in the loop all the time. As im at work most the day she kept me updated by email which was amazing. It was like working with a friend, very reassuring and a real pleasure to work with. Over all Parkers were outstanding, cant recommend them enough!!
Nikki · 26 June 2019
★★★★★ 5/5
GoogleTom was very accommodating with booking in viewings, easy to deal with and a very friendly agent. Highly recommended
Cameron · 2 November 2023
Agent replied · 23 October 2024
Thanks Cameron, was a pleasure dealing with you
★★★★★ 5/5
TrustpilotOutstanding Services!
It’s a great pleasure recommend Parker’s; the buying process were outstanding and stress free. Specifically, I take this opportunity to show my gratitude towards ‘Emma George’ the coordinator for her proactive attitude, invaluable services to bring down ‘each & every’ difficult circumstance with prior thoughtfulness and proper advice. I would definitely recommend ‘Parker’s’ to all my friends without any hesitation and of course I will use them again if any property deals that might happen in the future as well.We have completed the processes within 5 weeks’ time and that too by abridging the processes and by bifurcating the tremendous pressure from vendor. Emma George is awesome and easily approachable.Well done Emma! Thanks a lot for making this happen within the time frame and enabling the move easy.Best regardsHari
Hari · 19 January 2019
★★★★★ 5/5
GoogleNeville Turner was extremely helpful from start to finish of our process. They managed very well a complex chain with constantly changing demands and dates. If we had not had the help of Barbara and Lewis, we would have still been in limbo today and could have missed the stamp duty holiday twice. Thanks to them and the rest of the team! We highly recommend anyone working with them.PositiveResponsiveness, Quality, Professionalism
Mehmet · 29 August 2021
★★★★★ 1/5
TrustpilotNot to be trusted. They lack transparency and implement unusal tactis
They advertised a house for sale together with another company. We had a viewing and placed an offer.We found it was sold some months before for a lower price. It was bought with cash as part of a scheme.They kept us lying that the house was not sold months before, but the other company told us it was.They told us to wait for a response on the offer, and their response after a week of waiting was that it was sold by the other company. They could have spared the entire process from the beginning but they love wasting your time and lying about the process. I highly recommend avoiding them for lack of transparency and the unusual tactics involved in their process.
Tudor · 4 August 2022
Agent replied · 19 June 2024
Thank you for posting a review and we’re sorry to hear that your experience was not of the quality you expected.We would like the opportunity to investigate your feedback further.Please could you contact us with the name of the branch / location you have been dealing with: social.media@parkersproperties.co.uk
★★★★★ 1/5
TrustpilotNot to be trusted. They lack transparency and implement unusal tactis
They advertised a house for sale together with another company. We had a viewing and placed an offer.
We found it was sold some months before for a lower price. It was bought with cash as part of a scheme.
They kept us lying that the house was not sold months before, but the other company told us it was.
They told us to wait for a response on the offer, and their response after a week of waiting was that it was sold by the other company.
They could have spared the entire process from the beginning but they love wasting your time and lying about the process.
I highly recommend avoiding them for lack of transparency and the unusual tactics involved in their process.
Chris · 4 August 2022
Agent replied · 27 May 2026
Thank you for posting a review and we’re sorry to hear that your experience was not of the quality you expected.
We would like the opportunity to investigate your feedback further.
Please could you contact us with the name of the branch / location you have been dealing with: social.media@parkersproperties.co.uk
★★★★★ 5/5
GoogleAll the team at Neville Turner were highly professional and helpful every time we had contact with them - and when you're selling a house there is a lot of contact required. We thought dealing with them was the least stressful part of the whole process. They were very responsive, polite, professional and really understood our many questions. Would highly recommend.PositiveResponsiveness, Quality, Professionalism
G · 29 August 2022
★★★★★ 5/5
TrustpilotParker’s provide a seamless proactive letting service
Parker’s are very proactive and make a letting seamless from beginning to end. They also send reminders re a landlord’s legal responsibilities. eg Gas Certificate renewal, EICR, EPC etc.They establish good relationships with tenants and landlords and respond immediately to any issues.I highly recommend:
Lesley · 28 November 2024
Agent replied · 28 December 2024
Thank you for a wonderful five-star review! Providing timely and informative communication is a core goal for us, we want to make your property journey as smooth as possible. Thank you for choosing Parkers!
★★★★★ 5/5
TrustpilotEasily the best estate agents
Moving house is never simple, especially at the moment! But Parkers just make it so much simpler. The expertise and support from before marketing to even after completion is something well worth it compared to newer online-only estate agents. We had 2 failed attempts and if it wasn't for the hard work and dedication from Parkers, I'm not sure we'd have moved at all. From the first meeting with Jasper, who really understood our needs, understands the market and really took time to help, through to completion with Paula who was unbelievably outstanding in supporting us, through house's falling through (which sadly happens) to calling whoever was needed - nothing was ever to big for Paula. Always going above and beyond and we're extremely grateful. 100% recommend using Parkers if you're buying on selling.
Kenny · 16 June 2022
Agent replied · 19 June 2024
Thank you for the amazing five-star review! Jasper, Paula and the entire team pride themselves on giving the best service and understanding what our customers need. We aim to make the home moving process as stress free as possible and as fun as we can!We believe in strong, consistent and useful communication and that no matter how good a website, email or phone call can be, there is still no replacement to having a team that you can meet face to face!Thank you for choosing Parkers, and do get in contact if there is anything else we can do to be of assistance.
★★★★★ 5/5
TrustpilotHighly recommended
Highly recommend Harry and his team. Their knowledge of the area and Harry’s negotiation skills greatly helped us sell. Thank you Parkers Earley!
Sebastian · 6 May 2023
Agent replied · 19 June 2024
Thank you for choosing Parkers and thank you for the five-star review!Harry and his team strive for outstanding customer service - helping your homeowner journey stay as stress-free and enjoyable as possible!
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