5/5
GoogleCongratulations, it turned out beautifully, great job! π€ β¦
Trusted Agent profile Β· Palmers Green
Zuplex Palmers Green reviews
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202 reviews across 2 platforms
39 Green Lanes, Palmers Green, N13 4TN
Zuplex's office in Palmers Green, at 39 Green Lanes, is rated 4.3 out of 5 across 202 reviews on two platforms, including 166 Google reviews rated 4.4.
Reviews
Every review we hold for the Palmers Green office, from every platform, shown as written. First names only.
Google5/5
GoogleI would just like to thank Mr Azad for carrying out free valuations to the properties i bought to let and offering me Gaurenteed rent quotes on the spot.
5/5
GoogleIn a very short time, we found and moved into the house that we had been looking for for months, and we moved in. It is a very professional company, we were very pleased, we recommend it to everyone.
5/5
GoogleThanks Mr Azad for offering me guaranteed Rent.
1/5
GoogleHave placed nightmare tenants in my block where I live. Dispite numerous complaints about noise, overcrowding of property and anti social behaviour, problems continue. Have complained by phone and even visited the office and nothing is done. Tenants just do what they like. Seem to just care about collecting rent and fees.
Agent replied Β· 7 June 2023
Hi mark I could not see any email or communication from you in my system. Can you send us property address and we will look into it. Please provide your telephone number so we could update you.it is a fake account
1/5
TrustpilotWorst Estate Agent
Iβm going to be honest , this is one of the worse the estate agents you can come across. Dodgy mortgages. The property manager doesnβt pay gurantee rent on time , Cem Mustafa. There always different staff, high turnover. Dodgy people and dodgy business . They give all the houses to the council or other organisations if they canβt not fill with a tenant and not letting the landlord know. Also with property matience I advise landlords to do it themself as the property manager puts money on top, Β£200+ or more to claim his commission. My advice is please go else where. They are very unprofessional and need your £££. As a landlord myself , my gurantee rent was not paid on time, rude owners.
1/5
TrustpilotZUplex - Poor management and guaranteed rent means you have to chase them. Nothing with Zuplex is as it seems
I decided to go with Zuplex in 2016 as they made me good offer with the guaranteed rent. I rented it to them unfurnished, they moved the goal post by wanting it furnished after contracts had been signed. WITHIN 6 months their tenants had kicked down my front door, busted most of my double glazing window locks and caused unmentionable damage. As compensation I was told they will repair the damage IF I sign a new contract (Nov 2017)for lower money. ALWAYS KEEP YOUR CONTRACT HANDY, BECAUSE YOU'LL NEED IT TO PROVE TO THEM YOUR RENT SHOULD'VE BEEN PAID. At least every two months i have to remind them of payment and to date their repair work leaves a lot to be desired. In 10 years of renting they are the 2nd worst agency I've dealt with.
5/5
GoogleI want to say thank you for the Zuplex team. Especially to Timea, whoβs looking after my properties without causing me any headache as well as making sure I get my rent payments always on time. I can just recommend the Zuplex. :)
Agent replied Β· 7 June 2023
Thank you Amy!
5/5
GoogleVery positive experience . The team was very supportive when needed. They helped me in having the right property for me in no time and resolving all the necessary paperwork.
Agent replied Β· 7 June 2023
Thank you for your kind comment
5/5
GoogleThank you so much Mr Azad for helping me purchase my first residential property he help negotiate the property to my budget
5/5
GoogleMr Azad helped me rent out my house and offered me guaranteed rent and put perfect tenants. Thank you Mr Azad
1/5
Googleabsolutely rubish behavior.rude and unprofesional.i am surprised how you still work and how people agree to support your behavior.100% avoid ,and look somewhere else,not in this area.
Agent replied Β· 7 June 2023
Hi Yves I have check our system and I could not find your details. Please contact office and speak to Dilayda on 0208 8887599
1/5
GoogleThis people charges daily fees if The rent not paid on time!!! Be careful when you sign with them read the contract properly, And get everything on writing.
Agent replied Β· 7 June 2023
Dear Amira We understand your frustrations but our landlords has commitments to pay mortgage on time with the rent they receive, therefore as Zuplex, we try our best to get rent to pay landlords on time. Please contact account department in future if , you have difficulty to make payment on time
5/5
GoogleZuplex has lovely and excellent customer service, Dilayda and Cem my favourites who are always ready to help even when they are busy. Very efficient π β¦
1/5
GoogleStop illegally spamming me for years in breach of gdpr
Agent replied Β· 27 November 2023
hi olly can you call office and forward your details. we will remove your details immediately. we do apologies for inconvenience
1/5
GoogleAbsolutely disgusting, you have to chase them to get your rent.. whereas when they want money from you for a job they donβt mind calling you 5times a day. Would never recommend them to anyone.!
Agent replied Β· 7 June 2023
Dear Nisar FAKE ACCOUNT.We could not recognise your details on our system. Please send me your details or call in to speak one of the managers. Looking forward to hear from you soon. Kind regards
5/5
GoogleI just purchased my first family home thanks to Mr Azad.
1/5
GoogleI am getting their texts and I have called 5 times to cancel them. Each time they promise to do this and I got a text message again. It just annoying.
Agent replied Β· 7 June 2023
Hi Lina, Apologies for the texts. If you email me your details I will personally get it removed from our database. anthony@zuplex.net Have a lovely day Anthony (Marketing Manager)
5/5
GoogleCem and Ali are very helpful and responsive. I highly recommend.
5/5
GoogleBest service ever , especially cem irfan has looked after us from beginning to finish
Agent replied Β· 7 June 2023
Thank you ismail for your kind comment
5/5
GoogleExcellent service! The team was professional,attentive and made the whole process smooth and stress-free. Highly recommend.
1/5
GoogleUnprofessional still awaiting my deposit repayment which they have been saying they will return for the last few weeks and they still havnt Very rude poor service.
Agent replied Β· 7 June 2023
Dear Fiona We do apologise for your frustration as there are steps that we need to take before we release your deposit. It has taken little bit more than expected as it is our duty to follow those steps to adhere with regulations. Again we do apologise for delays.
5/5
GoogleI would like to thanks the team for helping to me find my new home with the easiest and quickest way. Absolutely pleased with there service and highly recommended
5/5
GoogleSo cooperative and professionals in what they do i live in pakistan but they have been handelling my property since 3 years and i have never faced any problem related to my property.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
