5/5
TrustpilotVery good very help full
Trusted Agent profile · Palmers Green
Zuplex Palmers Green reviews
★★★★★
202 reviews across 2 platforms
39 Green Lanes, Palmers Green, N13 4TN
Zuplex's office in Palmers Green, at 39 Green Lanes, is rated 4.3 out of 5 across 202 reviews on two platforms, including 166 Google reviews rated 4.4.
Reviews
Every review we hold for the Palmers Green office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotVery grateful for Mr Ihsan
Very grateful for Mr Ihsan. He had helped us get our first mortgage with very excellent customer service. Highly Recommend
1/5
TrustpilotThis is the worst agency I dealt with
This is the worst agency I dealt with. They don’t answer any complaints when you have issues with your property. They don’t even talk to you with respect once they they give you the key and you end up headache. We rented a property 2 years before and till now they never dealt our issue straight. The worst part is when they said, “we are not gonna do nothing about that issue, if you wanna fix, fix fix your self, if you wanna move move” I will not recommend no one at all.
5/5
Trustpiloti have rented property from Zuplex…
i have rented property from Zuplex through Cem irfan, he was so helpful he make everything smooth and easy. Thank you Zuplex you making my life easy
5/5
GoogleThank you Cem and the entire Zuplex Estate Agent team, for making my property search a truly remarkable experience. You have my highest recommendation, and I will certainly turn to you for any future real estate needs!
1/5
TrustpilotDO NOT USE THIS COMPANY!
DO NOT USE THIS COMPANY! I have seen the owners being homophobic to people. I have seen them being racist to people. I have also witnessed them being violent to people and attack someone in the street. AVOID USING THEM!
5/5
Trustpilotcenker mustafa
During my 3 years at zuplex landlords were always paid on time as per the contract and all maintenance issues resolved on time . Landlords were recommending friends and family because they were happy with the service provided by zuplex . They are a friendly and honest team and I would recommend zuplex to all landlords
5/5
GoogleAli and Berk lm so happy for service and kind friendly worker lm so happy to meeting there
5/5
GoogleI’ve had an amazing experience with zuplex estate agent Mr azad uzpak was very helpful.
Agent replied · 27 August 2025
Thank you so much for kind words
5/5
GoogleDear Mr. Asan, I would like to take a moment to express my gratitude and admiration for your exceptional service as a real estate agent. Your professionalism, expertise, and dedication have made the process of buying or selling a property a seamless and enjoyable experience. Your vast knowledge of the real estate market and your ability to understand the needs of your clients is truly remarkable. Your attention to detail and your willingness to go above and beyond to ensure that your clients are satisfied is a testament to your commitment to excellence. I would highly recommend your services to anyone looking to buy or sell a property. Thank you for all that you do, and for being such a valuable asset to the real estate industry. Sincerely, James Williams
1/5
TrustpilotThere is no professional
1/5
GoogleAwful and unprofessional firm. I keep receiving unsolicited messages from them and despite requesting they stop I continue to get them. I do not know how they got my details and will be reporting them to their trade body if I receive any more. Having been "removed" from their marketing, guess what, today I receive another unsolicited message which is now being reported to the information commissioners office.
Agent replied · 7 June 2023
Hi David, Thank you for your comment. I understand constant marketing texts can be very annoying. I personally have removed your number from our enquiries database and you shall not be receiving any more. Hope you have a lovely week, Regards Anthony Marketing Manager
5/5
GoogleThey are like family and has been always there for me .Very professional.
5/5
GoogleMr Azad helped me rent out my house and offered me guaranteed rent and put perfect tenants. Thank you Mr Azad
1/5
TrustpilotGives new meaning to the term Guaranteed Rent
Zuplex on their website mention about “Guaranteed rent”. The only thing guaranteed from my experience with them for the last couple of years is NOT PAYING me the rent owed unless chased up relentlessly. At time of writing this I am being owed 2 months rent! (In fact it will be 3 months in a couple of weeks!). It never used to be like that but even then when the rent was being paid on time, the experience with the tenants they provided left much to be desired. The tenant(s) was mysterious or best described as “ghost”. They hardly lived at the property for the whole year of their tenancy but my rent got paid regularly. The tenants changed the front door locks of my property without my permission. I was glad when they left after a year. Their strange activities had caused damage to the kitchen floor. They also caused me enormous expenses in having to solve low water pressure in the property which ended up damaging the Central heating boiler and needed replacing. The current tenants are good ones so I will give Zuplex credit for that but Zuplex as a company has this unprofessional habit of not forwarding on tenant’s rent to the Landlord. So far my experience with them can be summarised as Bad tenants but rent paid on time. Good tenants but Zuplex refusing to pay the rent!
5/5
GoogleI’ve came across many agencies that managed my families properties but so far Zuplex specially Timea provided the best service. We had always difficulties to rent out our houses with good tenants inside. She (Timea) is looking after my properties on the account side and also the maintenance side. Always handling everything with high standards. Great job guys.
Agent replied · 7 June 2023
Thank you Martina!
5/5
GoogleCem at Zuplex was very helpful regarding a letting we were interested in. He was quick and efficient and made the whole process so easy. Would definitely recommend!
Agent replied · 23 August 2024
thank you for your kind words
5/5
TrustpilotSuch a great company and friendly :)
5/5
GoogleI would just like to thank Mr Azad for carrying out a valuation to my property and identifying the correct market price and listing it on the market and selling it as quick as possible.
5/5
GoogleHave been with them for over 5 years now, prompt payment every single month and no arrears to date, amazing! Thanks Zuplex team
Agent replied · 23 August 2024
thank you Kashi, it is appreciated
5/5
GoogleI would just like to thank Mr Azad for selling me the perfect family home to live in i am very grateful and he helped negotiate the price down to my affordability thank you so much Mr Azad.
5/5
GoogleLovely customer service, specially Tom is very kind and helpful!!
Agent replied · 7 June 2023
We appreciate your feedback!
1/5
GoogleNot good at all, not responsible and answer too slow( have to wait for two days to get reply from customer service).
5/5
GoogleI was receiving service from Ali and it was very good. Thanks
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
