Zuplex Palmers Green reviews

★★★★★ 5/5

Google

I moved to the UK from Germany a few years ago for work and was looking for a flat around the Palmers Green area. During my search I found Zuplex, and from the very beginning the service I received was excellent. Cem helped me find a suitable place and made the whole process much easier and less stressful for me. Over the past two years, whenever I had any questions or needed help with anything related to the flat, Cem was always there to assist. He has always been very professional, efficient, and reliable. It gave me a lot of peace of mind knowing that if there was ever a problem or if I needed information, I could contact him and he would help quickly and kindly. I would also like to mention the rest of the team in the office. All the girls working there were always very friendly, welcoming, and helpful whenever I contacted them. They always took the time to listen and support me, which I really appreciated, especially as someone who moved here from another country. Now that it is time for me to return to Germany, I would like to say a big thank you to Cem and the whole Zuplex team for all their support over the past two years. They made my experience of renting in London much easier and more comfortable. I truly appreciate everything they have done for me, and I would highly recommend Zuplex to anyone who is looking for a rental property in North London. If you are searching for a professional, reliable, and supportive estate agency, this is definitely the right place. Thank you again for everything, and I wish the whole team continued success in the future.

Hans · 8 April 2026

★★★★★ 5/5

Google

I have been extremely pleased with the service provided by this estate agent, who has successfully rented out and managed my property for over two years. Throughout this time, they have demonstrated professionalism, reliability, and strong knowledge of the rental market. They handled everything efficiently from finding suitable tenants and managing tenancy agreements to dealing promptly with maintenance issues and providing clear communication. I always felt reassured knowing my property was being well looked after, even when issues arose. Their communication has been consistent and transparent, and they have always acted in my best interests as a landlord. Rent payments were managed smoothly, and any queries were dealt with quickly and professionally. I would highly recommend this estate agent to anyone looking for a dependable and experienced team to manage their rental property. Their service has been excellent, and I would not hesitate to use them again in the future.

Obey · 8 April 2026

★★★★★ 5/5

Trustpilot

We have given Zuplex two of our…

We have given Zuplex two of our properties to manage and rent out. They have been very professional and honest, and we have been extremely pleased with their service. Cem has been our main point of contact and has been excellent throughout. We would highly recommend them.

Gokan · 15 June 2026

★★★★★ 1/5

Google

This is the worst agency I dealt with This is the worst agency I dealt with. They don’t answer any complaints when you have issues with your property. They don’t even talk to you with respect once they they give you the key and you end up headache. We rented a property 2 years before and till now they never dealt our issue straight. The worst part is when they responded “we are not gonna do nothing about that issue, if you wanna fix, fix fix your self, if you wanna move move” I will not recommend no one at all

Hassan · 26 January 2024

★★★★★ 5/5

Google

Zuplex agency provide a great service to their customers. I recently instructed them to deal with my property management and I would highly recommend them. From start to finish everything was handled with such professionalism. They all went above and beyond to meet my needs, especially Cem the office manager. The staff offer high levels of understanding for the industry and pay close attention to customer care. Thank you very much

Emmy · 24 June 2024

★★★★★ 5/5

Google

I gave my house to Zuplex to rent out my property. I am so grateful with Zuplex, they are looking after my property good and their service is excellent. I also want to thank Cem and Dilber for their service and support. Thank you Zuplex.

Yalcin · 11 April 2026

★★★★★ 5/5

Trustpilot

Working with Zuplex Estate Agent has…

Working with Zuplex Estate Agent has been an absolute pleasure. From the very first conversation, their team showed a level of professionalism, care, and local expertise that immediately set them apart. They were always one step ahead, proactive with updates, incredibly responsive, and genuinely invested in helping me make the right decisions.

Serdar · 13 November 2025

★★★★★ 5/5

Google

Dilber has been an exceptional property manager from start to finish. Their professionalism, reliability, and excellent communication have made a significant difference in my experience as a property owner. Dilber consistently goes above and beyond to ensure my property is well-maintained and that any tenant issues are resolved promptly and effectively. Their attention to detail and proactive approach give me complete peace of mind, knowing my property is in good hands. Whether it's coordinating repairs, managing tenants, or handling the day-to-day operations, Dilber does it all with efficiency and a positive attitude. I highly recommend Dilber to anyone looking for a dedicated and dependable property manager.

Ozgem · 10 January 2025

★★★★★ 5/5

Google

I’ve had a very positive experience with Zuplex. The team are highly professional, approachable, and genuinely friendly, which makes the whole process much smoother and less stressful. I initially worked and communicated with Cem, who was very helpful and supportive throughout. Following that, Dilber managed the property very smoothly, ensuring everything was handled efficiently and without any hassle. Ali has also been great to deal with, responsive and always willing to assist. They handle any issues promptly and with great enthusiasm, consistently showing a willingness to help and find solutions. Their communication is clear and reliable, and they go the extra mile to ensure everything is managed efficiently. I would definitely recommend Zuplex to anyone looking for a reliable and supportive estate agency.

Bilal · 11 April 2026

★★★★★ 5/5

Google

I’ve been renting my property to Zuplex since 2019 and they’ve given me nothing but good service and very helpful and efficient and always been accommodating when it comes to paying for work being done in my property I would recommend them any time 🙂 …

Maria · 9 April 2026

★★★★★ 5/5

Google

I am really impressed by the services of Zuplex and the way they are managing my property is best. Dilber is the best person and she is experienced and expert in her work. Thank you Dilber

Dimpi · 14 February 2025

★★★★★ 5/5

Google

I have been working with zupkex last 5 years, they are managing my few properties and providing brilliant service especially Ihsan

Volkan · 8 April 2026

★★★★★ 5/5

Google

ZUPLEX has been managing our property for some time now, and we are truly impressed by their transparency, attention to detail, and excellent communication. We would especially like to thank Dilber for her dedication and attentiveness, which ensured that everything ran smoothly. I highly recommend their services to anyone in need of property rental, sales, and management. Thank you!

Yasmin · 15 January 2025

★★★★★ 5/5

Google

Dilber is amazing thank you for always resolving and getting the job done :)

Rochelle · 15 March 2026

★★★★★ 1/5

Google

I was denied a month rent and the council tax because they had no tenant in it despite the fact that they had guaranteed the rent.

Farzad · 13 April 2026

★★★★★ 5/5

Google

I have rented out my property with Zuplex for more than 2 years. Never had any problem with them. The staff is very respectful and professional. They look after the property very well and pay good rent. Special thanks to them during these difficult times where other Agents are cutting rents but they paid us full rent without any delay. Thank you Guys. Special Thanks to Ihsan and Timea.

Hashim · 7 June 2021

★★★★★ 1/5

Google

I am writing to express my extreme disappointment and frustration with the customer service I experienced at your Green Lane branch today. My husband and I visited your office to renew our contract, only to be met with the worst treatment we have ever received. Not only were there delays in responding to our queries and addressing important matters in the past, but today's encounter was particularly upsetting. We were shocked to discover that my husband had not been included in the previous year's contract, despite the clear indication in the 2021 agreement that two adults resided at the property. Our contract had already expired last month, and instead of helping us resolve this issue, your staff engaged in a heated argument and were completely unwilling to assist us. What made the situation even more distressing was the unprofessional behavior displayed by the staff. Instead of discussing our matter in a respectful and professional manner, they resorted to chatting in Turkish language in front of us, making us feel ignored and disrespected. This level of rudeness and disregard for customer concerns is unacceptable and has left a lasting negative impression on me. I have never before been subjected to such unprofessional behavior and disrespectful treatment. As a customer, I expect to be treated with respect and courtesy, especially when dealing with matters as important as property contracts. The way we were treated today was completely unacceptable.

Farhiyo · 24 June 2024

★★★★★ 5/5

Google

There are services, there are professional services, and there are that Wow factor customer care services. As recently as yesterday, I had the most amazingly supportive professional services from Mr. Ihsan Asan about my urgent need for a mortgage. He was thorough, quick, and to the point that it has helped me a lot and saving time was precious for me. Well done, Mr Asan, and thank you for all that you have done to help me out when I was at a loss!

Nizam · 24 June 2024

★★★★★ 5/5

Google

I've had a fantastic experience with Zuplex managing my property. A special thanks to Dilber for her exceptional dedication and expertise. She is incredibly professional, attentive, and always quick to resolve any issues. It's reassuring to know my property is in such capable hands. Highly recommend their services!

Mizgin · 15 January 2025

★★★★★ 5/5

Google

The communication and service they provide is impressive. Whenever the property has a problem, they can assist with a solution.

Dean · 8 April 2026

★★★★★ 5/5

Google

I have been using zuplex for many years for my flat, They are doing very good job Definitely suggested company

Mehmet · 8 April 2026

★★★★★ 5/5

Google

Excellent, reliable and trustworthy estate agents. Highly recommend Zuplex Estate Agents and their full exclusive services. Our family has used Zuplex for over 6 years on numerous property ventures, rentals, purchases and refinances. We couldn't be happier and truly applaud their years of hard work and commitment to their clients. Zuplex offers guaranteed rent agreements at great prices, they carry out a full indepth inventory of each property prior to agreements and they are very selective with each tenant ensuring full checks are done prior to any AST agreement. Within the 6 years we have not experienced any issues with our tenants, AST renewals have been done smoothly and most importantly monthly rent is always received payments promptly on the agreed date pcm. Thank you again for your services and hope to expand our forever growing portfolio with your assistance.

Merve · 26 March 2024

★★★★★ 5/5

Trustpilot

Staff seem to be very well trained and…

Staff seem to be very well trained and knowledgeable. Although their paperwork is clear and well written they even go further and explain every point step by step. I will recommend this estate agent to anyone who what peace of mind.

Mehmet · 13 June 2026

★★★★★ 5/5

Google

Zuplex Estate agents are very helpfull Organised and very friendly Im so greatfull for being with Zuplex

Halil · 8 April 2026