Every review we hold for the Paignton office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleJamie has been amazing throughout the whole process, extremely helpful and accommodating. He kept us updated every step of the way, without the need for us to chase at all! We wouldn’t hesitate to contact Connells and use them again in the future. Thanks Jamie!
Stevie · 1 November 2024
Agent replied · 8 November 2024
Thank you for your 5* review Stevie. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleTara was wonderful in the lettings team. Really helped me and my partner with our first rental and guided us in the right path to lead us where we are now!
Ellie · 26 April 2025
Agent replied · 11 October 2026
Hello Ellie,
Thank you so much for your fantastic 5* review! We're thrilled to hear that Tara was able to assist you and your partner so effectively with your first rental. Your kind words are greatly appreciated.
Best wishes,
Lucy, Customer Relations Team
★★★★★ 5/5
GoogleTara Portsmouth, lettings negotiator at Connells in Paignton, has been absolutely fantastic in helping us move into our new home. From the very beginning, even before we had found the right place, she was proactive, placing us on a list and contacting us as soon as a suitable property became available. Her communication throughout the entire process was outstanding, keeping us informed and reassured every step of the way. Thank you, Tara, for all your help and support!
Georgina · 13 May 2025
Agent replied · 25 August 2025
Thank you so much for your kind words, Tara has been an invaluable member of our team and we are so glad she could provide you with a positive experience. We wish you all the best in your new home! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI cannot thank Tara enough for all her hard work in finding myself and my partner a property, she has been brilliant at communicating with me, she has always been available for me to call also. The journey was simple and easy because of her.
Bethany · 1 October 2024
Agent replied · 22 October 2024
Many thanks for your outstanding 5* review and your generous comments Bethany. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleHuge thanks to Lindsey and Jamie for looking after us during the selling of my Stepmum's house. Nothing was ever too much trouble for Jamie and he kept me informed of every step of the journey. It has been an extremely smooth process and a pleasure dealing with them.
Carol · 27 July 2024
Agent replied · 24 August 2024
Hello Carol, thank you so much for your kind words and for taking the time to leave such a positive review. We're delighted to hear that Lindsey and Jamie made the process smooth and enjoyable for you. Best regards,
Lucy, Customer Relations.
★★★★★ 5/5
GoogleThanks Jamie for all your help and advice in selling our bungalow and buying our apartment you helped us so very much ,also thanks to all your staff all frendly and helpful .We are very happy in the apartment and lovely living here Thanks again Peter and Michael
Peter · 25 July 2024
Agent replied · 24 August 2024
Many thanks for your marvellous 5* review and your kind words Peter. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe had a really positive experience with Tanita and Tara. We were first time renters and they were both patient and knowledgeable in answering any questions we had. Everything was sorted supper quick, we had moved into our home just 5 days after viewing it.
Finnley · 3 August 2024
Agent replied · 24 August 2024
Thank you for taking the time to leave us your 5* review Finnley! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
★★★★★ 1/5
GoogleRenting a property from Connells has been a nightmare from the start. I was not advised of birds living in the loft, despite asking. Days later I was begging for pest control as I had found droppings outside and in the loft. I thought they were mice. Turned out to be bats. Neighbours told me the property had severe issues. Nobody told me the truth at all. I’m a single mum with two kids. My youngest is autistic. I asked to be released from the tenancy after two weeks. I cleaned the property, I replaced various things that were broken. There was fleas, it was disgusting. There was constant excuses, no communication. And no apology. I have now issued a formal complaint and the landlord has decided to keep my rent for the rest of the month because he thinks he’s done me a favour by releasing me early. I didn’t even get the inventory and schedule of condition until 2 weeks after I moved in. My first experience of renting and I felt like I was in a home from hell. I don’t know how human beings can do this. But I’m now homeless because I chose to keep my kids away from the bats and beasts living in the loft. And because I made a choice as a mother I’ve been punished. I don’t know what else to say except avoid Connells Paignton and avoid valentine house.NegativeResponsiveness, Quality, Professionalism
Alicia · 15 June 2021
Agent replied · 14 June 2024
Hello, we are very sorry to hear that you believe the service of our Connells team was not up to our normal high standard. If you would like to provide any further details on this, please get in touch with us on socialmedia@connells.co.uk and we can look into this further for you.
★★★★★ 5/5
GoogleTara and lillie in the rental team helped me all the way through the process of move in. The girls supported me through even a language barrier. I'm greatful for all the time and effort they put in and would reccomend them to everyone!
Ivan · 16 February 2026
Agent replied · 16 April 2026
Thank you for sharing your positive experience with Tara and Lillie from our rental team! We are so happy to hear that they provided you with exceptional support and assistance, even with a language barrier. We appreciate your recommendation. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleVery professional, efficient service thank you so much for your dedication and caring attitude xx
Wendy · 11 September 2026
Agent replied · 11 October 2026
Thank you for your terrific 5* review and for your complimentary comments. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleJamie has been unbelievably honest and so efficient in helping our family home complete. He went above and beyond, chasing solicitors to arrange completion and always letting us know everything that was going on.
All the staff were always friendly and helpful.
Diane · 24 August 2024
Agent replied · 22 October 2024
Thank you for taking the time to leave us this great 5* review Diane. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleMany thanks to Jamie,Lindsay and all the Connells Paignton team for helping us sell our bungalow .We probably chose the worst time to sell with interest rates increasing but we got there in the end !! .Good communication from all the team and always pleasant ,helpful staff
Sheila · 16 March 2024
Agent replied · 14 June 2024
Many thanks Sheila Lavender for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 1/5
GoogleI put a property on the market in Galmpton for sale at the end of July, Connells sent there valuer out and she was keen to get the property on the books, after signing the acceptance and going on the market , i had one viewing the first week and got no feedback and heard nothing from connells at all, not even a phone call , email or anything
I can accept the market is slow and lack of buyers, but the service from connels was non existent , not one call in 16 weeks of marketing ,even at the end when i emailed to take the property off the market, all i got was an email to say ok, not a call to see why or any feedback at all
I would not reccomend Connells to sell anything
Roger Swift
Rog · 16 November 2024
Agent replied · 22 November 2024
Hi Roger,
Thank you for sharing your feedback. I'm sorry to hear about your experience and the lack of communication you received. Please contact us at complianceresidential@connells.co.uk so we can address your concerns directly.
Best regards, Lucy, Customer Relations Team
★★★★★ 5/5
Google5 Stars, Excellent Service!
I had a fantastic experience with Connells Estate Agents. Jordan was exceptional, professional, knowledgeable, and always helpful. He made the entire process smooth and stress-free. Highly recommend!
Hayley · 1 December 2024
Agent replied · 8 December 2024
Hello Hayley,
Thank you so much for your 5-star review! We're thrilled to hear that Jordan provided you with exceptional service and made the process smooth and stress-free. Your recommendation means a lot to us.
Best regards,
Lucy, Customer Relations Team
★★★★★ 5/5
GoogleHaving to sell my father’s flat was a very daunting experience as I’ve never sold a property before! With many thanks to Lyndsey and Jamie everything went well, communication was brilliant between everyone involved and I’m glad to finally have completion 😊 …
Wendy · 16 March 2024
Agent replied · 14 June 2024
Wendy Bell thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleLillie and Charlotte dealt with everything accordingly, very friendly staff thanks for your help to get me a flat I also got a nice move in box of goodies thank you guys from matthew O'Reilly
Matty · 16 February 2026
Agent replied · 16 April 2026
"Thank you so much for choosing us, Matthew! We're thrilled Lillie and Charlotte provided excellent service and a warm welcome to your new home. Enjoy your move-in goodies! Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleHad a fantastic experience with Tara who was extremely helpful all the way through from organising viewings to final signing and was very quick with any responses or questions I had.
Jacob · 16 March 2026
Agent replied · 16 April 2026
"Thank you so much for your positive review! We are thrilled to hear that Tara provided excellent service and made your experience smooth and efficient. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 1/5
GoogleLeft multiple messages and emails didn't get one call or reply back. Family member had the same experience, really poor service. Also typos in most adverts - not very professional
Han · 16 March 2026
Agent replied · 16 April 2026
Hello, please contact us via review@Connellsgroup.co.uk with full details so that we can look into this concern further for you. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleHappy to say I had an outstanding experience dealing with Connells and there agent Tara Portsmouth. They made easy step of the letting process easy and were helpful and friendly throughout. Would recommend.
Robbie · 16 February 2026
Agent replied · 16 April 2026
Thank you for your kind review! We are thrilled to hear that Tara and our team made your letting experience easy and enjoyable. We love being able to help our customers and appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI have worked with Tanita at Connells in Paignton for three different tennancies. Each time I have found her to be very helpful, straightforward and simply a pleasure to work with. Easy reccomendation.
Jeremy · 25 July 2024
Agent replied · 24 August 2024
Thank you for taking the time to leave us this great 5* review and recommendation Jeremy. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe needed to rent a place quickly and Tara helped us do that, in just 5 days from calling up to moving in! Tara got everything done super quick and helped us every step of the way as it was our first time renting. She was professional but still really warm and understanding, a real asset to the company. Another person we’d like to mention is Tanita who sorted everything super quick whilst being patient and welcoming towards us. Overall great experience!
Ryan · 3 August 2024
Agent replied · 24 August 2024
Thank you Ryan for your excellent 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI recently moved to Paignton, and with the help of Connells Estate Agent, I was able to get an apartment and moved in within two weeks. Good jobs guys especially my consultant Tara, you are the best.
Omotayo · 16 December 2025
Agent replied · 16 April 2026
Thank you for your kind words and welcome to Paignton! We are thrilled to have helped you find your new home in just two weeks. Our team, especially consultant Tara, works tirelessly to provide the best service possible. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI have been letting through Paignton Office for the past 4 years and Leigh & Tanita have provided an excellent service. Leigh Godfrey is currently my main contact. I have always found him to be very friendly and polite. He has a positive attitude and I can rely on Leigh to "get things done" in a professional manner. He's a pleasure to deal with and a real asset to the Company. Thank you Leigh and Tanita you make a great team.
Marilyn · 15 June 2023
★★★★★ 5/5
GoogleAs I walked through the door of Connells, Leigh Greeted me with a big smile and a friendly greeting. This has not been my experience with other estate agents! From start to finish, the service has been professional, efficient and seamless. When I have called the branch, no matter who answers the phone, everyone has been friendly, polite and helpful, which is something I value. I highly recommend Leigh Godfrey and Connells. They will be my first port of call to buy, sell or rent in the future.
Caroline · 15 June 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.