Bairstow Eves reviews

★★★★★ 5/5

Google

Dylan Beaman was absolutely brilliant throughout the entire process of buying our first home, we cannot recommend him enough. As our Mortgage Adviser, Dylan guided us through every step of the way... answering all our questions with an open mind, honesty, top tier knowledge and most importantly, speed! We completed within 2.5 months and are now happily settled into our lovely new home. Thank you so much Dylan - keep doing what you are doing!!! All the best, Libby and Jacques.

Libby · 2 April 2026

★★★★★ 4/5

Google

We were first-time buyers and completed the purchase of our first house in 3.5 months (including two weeks of Christmas office closures) for a small-ish chain. Josh Simpson was very helpful and helped us all along with the hellish process of buying a house. Diana was also always available to move the process along. Although I did not end up going with Dylan for our mortgage application, our initial consultation with him was very helpful to understand our affordability. He offered us the best products that were available on the market. There was a ~2-week delay in getting the memorandum of sale issued, but all in all, a great team in Banbury.

J · 16 February 2026

★★★★★ 5/5

Google

After several months wasted trying to rent our property with another estate agent, I turned to Bairstow Eves and I had a totally different experience, suddenly my calls were being answered, viewings went up and we received constant feedback. After just 3 weeks we have accepted a rental offer, a special mention for Quentin Lee, for all his efforts in arranging a number of viewings in such a short period. Also for his diligence and honest feedback. Thank you Quentin and Bairstow Eves for extremely positive experience.

Atul · 20 December 2025

★★★★★ 5/5

Google

Josh and his team were brilliant in dealing with the sale of our home. They were communicative, professional and helpful throughout the process. Josh really went above and beyond what we expected of an estate agent and we couldn’t be more grateful for his friendly manner and expert knowledge about the sale process. We used their in house mortgage broker Dylan who was brilliant from start to finish. We were also impressed by Dylan’s knowledge around mortgage products and appreciated the Teams call he had with us to take us through our options. We couldn’t have been happier with the service provided and would certainly recommend Bairstow Eves Banbury to anyone else looking to sell their home.

Ellie · 16 November 2025

★★★★★ 5/5

Google

I had a great experience with Bairstow Eves during the purchase of my flat. Josh was extremely helpful and guided me through the whole process with professionalism and patience. Diana was also wonderful, very kind and supportive whenever I needed assistance with communication with previous owner or doesn’t matter how many times I wanted to checkout the property - she was always there and ready to help. I also used a mortgage broker recommended by them, Dylan, who was super fast with sorting out my mortgage offer, sincere and helpful with choosing the right types of insurance needed. Overall, I’m really happy with the service and support I received from the whole team. Highly recommend!

Vasil · 28 October 2025

★★★★★ 5/5

Google

Josh was absolutely brilliant in helping us sell our home. Thanks to his expert advice and strategic approach, we sold our house in just over two weeks and after only one viewing! We were blown away by how quickly and smoothly everything happened. Josh made the process effortless. He kept us informed, gave honest guidance, and was always available to answer questions. What really stood out was how he went above and beyond for us. He even helped by communicating with another agent to secure our next home. If you are looking for someone who delivers fast results and genuinely cares, Josh is the one. We couldn’t recommend him more highly. Thank you for everything Josh!

Shalini · 16 October 2025

★★★★★ 5/5

Google

We recently had a valuation of our home organised by this agency and were really impressed with the service from start to finish. We initially dealt with Diana, who was absolutely wonderful, very organised, clear in her communication, and made the whole process easy to navigate. Josh then carried out the valuation and was equally professional, knowledgeable, and approachable. Overall, a smooth and positive experience, would definitely recommend. They were very knowledgeable, thorough, and we would certainly use them again for our priority needs and future property search. Without a doubt, the best we have dealt with in the Banbury area.

Lucy · 16 October 2025

★★★★★ 5/5

Google

I'm so grateful to the team for helping me buy my first home! Diana was amazingg, she showed me the property and guided me through every step with patience and professionalism. She also introduced me to Dylan, their mortgage advisor, who managed to secure us a great deal from the bank after another broker had told me I couldn’t borrow the amount I needed.And Tony, for always picking up the phone and answering my questions.Thanks to their hard work and support, I am now a proud homeowner. I highly recommend them to anyone looking to buy a home!🏠 Thank you everyone.

M · 16 October 2025

★★★★★ 2/5

Trustpilot

Poor quality viewings and service

The Clapham branch sales negotiator was late for the viewing and didn’t ask anyone from the office to notify us (15 minutes late). He had also double booked the appointment, the entire booking was a bit of a disorganised mess. There was a fair bit he wasn’t aware of and generally wasn’t that helpful. The specifications I gave weren’t followed in the viewings. I was ignored when asked if I wanted a broker and my contact information was shared when I had asked for it not to.

SK · 3 June 2026

★★★★★ 5/5

Google

My experience was amazing although I had a few delays on my side, Dylan Beaman really helped me and give le the assurance that everything will work out fine. Now I am living a dream come true. Thank you so much Dylan Beaman for all your efforts, I am so grateful for your help every step of the way. I would highly recommend Bairstow Eves Sales and Letting.

Nickola · 20 December 2025

★★★★★ 5/5

Google

I had a fantastic experience with Bairstow Eves thanks to Akash, who went above and beyond to help me and my partner. I was in a really stressful situation and needed to secure a place as soon as possible, but Akash made the entire process feel smooth and manageable. He was incredibly helpful, reassuring, and kind throughout, always keeping me informed and making sure I felt supported every step of the way. I truly appreciated his professionalism and genuine care. Highly recommend Bairstow Eves, and a big thank you again to Akash for all his help!

Munisa · 16 July 2025

★★★★★ 5/5

Google

We’re so glad we chose Bairstow Eves to sell our home. From the moment Josh came to carry out the valuation, he stood out with his expert knowledge of the local market and warm, approachable manner. What really set him apart was his proactive attitude, he immediately shared our property details with his team and began reaching out to potential buyers. Thanks to this, we had multiple viewings and even received offers before the property was live on Rightmove. Josh also went above and beyond in guiding us through the decision-making process. He provided clear, detailed information about each buyer's position, helping us make a confident and informed choice about which offer to accept. Once we agreed a sale, the service continued to be exceptional. Communication has been seamless, Josh and his team were always available, kept us fully informed, and worked closely with solicitors to ensure everything progresses smoothly. We highly recommend Josh and the team at Bairstow Eves to anyone looking to sell their property. Professional, proactive, and genuinely supportive throughout the entire process.

Robert · 16 June 2025

★★★★★ 5/5

Trustpilot

Professional and committed

We couldn’t have hoped for a better estate agent than Bairstow Eves. We had top class service - professional, friendly, diligent and 100% committed. Jane Crosland guided us expertly through the process of selling our family home, gave brilliant advice and her experience in pricing and marketing were invaluable (and spot on). We were lucky to be in safe hands with Jane. Throughout Rob, Donna and Tom kept us fully updated on every step of the sale and took time to answer all our questions promptly. We were delighted with the outcome and would recommend Bairstow Eves to anyone looking for a successful, stress-free sale.

V · 2 April 2026

★★★★★ 5/5

Google

I had a good experience, the agent, Quentin Lee was very patient and made sure I get what I wanted. Just a small issue with the referencing, as the referencing is done from an external company so they don’t really have a hand in this. But otherwise I’m satisfied.

Tarun · 16 March 2026

★★★★★ 1/5

Trustpilot

Absolutely disgusting service

Absolutely disgusting service, they come across very professional when they value the house, but once its on the market the staff are unhelpful and take days to answer emails. The details were incorrect online as it was put live without us agreeing the details, the pictures were awful and the one thing we did make them change. There has been no effort to sell the house, only having one viewer in two months. Only to find out that the contract is for 4 months too, devastated. Stay away from this company.

JG · 16 March 2026

★★★★★ 5/5

Trustpilot

Being an overall national company the service has been a great start

Being an overall national company, the service i have received from the Witham Branch has been nothing but fantastic so far as in the starting stages. The credit goes to Lauren through her empathy into what is a very complex situation and has pulled the team together to make this an easy process. Her style of keeping you updated on the whole process is exceptional and ensures the correct people get involved with the understanding behind it.

Zoe · 21 March 2026

★★★★★ 5/5

Google

We are a first time buyers I would like to say thank you to Dylan Beaman for all the help and support with our mortgage application he is very friendly and supportive during the process making us feel confident we where with the right person to guide us during our mortgage, would highly recommend Dylan. Thank you Shaz

Hus · 16 November 2025

★★★★★ 5/5

Google

Quentin was the agent that has shown me a flat and was able to answer all questions giving information about everything in detail and has been great help in the process of helping me rent the flat. He has made the process very easy.

Wiktoria · 16 March 2026

★★★★★ 5/5

Google

This is an endorsement of Quentin Lee who behaved professionally and kept us properly informed throughout the process of reletting our rental property. Quentin was a pleasure to work with and we hope that the company employs more people of his calibre and professionalism.

Mark · 7 January 2026

★★★★★ 5/5

Google

We had an excellent experience with Bairstow Eves Estate Agents while buying our property and arranging to let it out. The sales team, Josh, Dylan, Diana, and Stephanie, were outstanding throughout the entire process. They were always professional, responsive, and incredibly supportive, making what can often be a stressful experience feel smooth and well-managed. Their communication was clear and timely, and they truly went above and beyond to help us at every stage. A special thank you as well to Quentin, the Lettings Manager, who was equally fantastic. His expertise and efficiency made the letting process straightforward and hassle-free, giving us great confidence that our property is in good hands. We are extremely grateful for the dedication and teamwork shown by everyone involved. We would highly recommend Bairstow Eves Banbury to anyone looking to buy, sell, or let a property.

4s · 26 March 2026

★★★★★ 5/5

Google

Thank you for choosing Bairstow Eves for my house purchase! We’re delighted to hear that team, especially Josh, Diana, and Dylan, provided me with professional, patient, and attentive guidance throughout the process. Our aim is always to make my experience smooth and stress-free.

Sunaina · 10 January 2026

★★★★★ 5/5

Trustpilot

Amazing customer service from start to…

Amazing customer service from start to finish! The team especially Jessica, Precious, Jay was incredibly friendly, helpful, and supportive throughout the entire process of helping me get my property. They kept me informed every step of the way and made everything smooth and stress-free. I truly appreciate the patience and care shown by all 3 of them and i highly recommended them. Thank you once again to the team.

Shaik · 4 February 2026

★★★★★ 5/5

Google

I had an amazing experience with them . Dylan was my mortgage broker and he guided me through out . He was always there and made it possible with his skills to make the mortgage possible. He is a very talented , capable and skilled broker. I would definitely recommend Dylan as my experience with him was great.

Mehvish · 16 July 2025

★★★★★ 5/5

Google

Dylan Beaman has been incredibly helpful and supportive throughout my property purchase. He communicated clearly at every stage and always offered the best advice and solutions to any issues that arose. I highly recommend his service and will definitely use him again if needed.

Naj · 27 November 2025