Trusted Agent profile · Oxford
★★★★★
319 reviews across 1 platform
205a Banbury Road, Oxford, OX2 7HQ
Scottfraser's office in Oxford, at 205a Banbury Road, is rated 4.7 out of 5 across 319 reviews on 1 platform, including 319 Google reviews rated 4.7.
Every review we hold for the Oxford office, from every platform, shown as written. First names only.
1/5
GoogleDon't be fooled by high ratings! They ask to rate their service after a contract signing. I lived in one of their properties and they ignored all maintenance and repair responsibilities. Surely, in the end they charged me a lot for everything they could. Be aware!
5/5
GoogleThe Scott Fraser staff have been helpful, friendly and professional in all communication. They went out of their way several times to ensure my wife and I had the relevant information we needed and were excellent in their handling of any issues that arose as part of the rental process.
5/5
GoogleAmazing service from the Summertown team when viewing properties and throughout the entire process. We experienced a couple of referencing hiccups, and Zoe, Frankie & team were extremely professional, kind and encouraging to help us through each stage. I would highly recommend!
5/5
GoogleScott Fraser are professional and efficient at letting our flat out in central Oxford. They deal with all the admin and organisation in a timely manner and streamline the letting process so it all runs smoothly. They are always polite and helpful and the staff are highly experienced.
5/5
GoogleHaving recently sold our house through the Summertown branch I can only say how smooth and stress free the whole experience was. Oliver and the whole team were always friendly, supportive and on hand to answer any questions. I would definitely recommend them.
4/5
GoogleI rented a house in central Oxford through Scott Fraser. I found the staff of Scott Fraser friendly, understanding and willing to help. Good and reliable service with a good explanation of terms and conditions of the house tenancy. I would recommend it.
5/5
GoogleI have found Zoe to be extremely assiduous in her role as Senior Lettings Negotiator and very capable of acting as the interface between Landlord and Tenant - she is without doubt a great asset to Scott Fraser .
5/5
GoogleVisited 2 properties today with Alice Murch. She was very helpful and knowledgeable about both properties, and emailed me with the answer to further questions within the hour. I can thoroughly recommend using Scott Fraser as an estate agent.
5/5
GoogleScott Fraser (Nicola Horner and Karen Wrigley particularly) did such a good job of selling my flat. They really made me feel looked after. Nothing was too much trouble and they dealt with all the challenges calmly, sympathetically and professionally.
5/5
GoogleWe are renting a house through Scott Fraser and couldn't be happier with our experience. They were very helpful and professional during our house hunting and they have been very good at taking care of the house since. Highly recommended.
5/5
GoogleOliver at Scott Fraser (205A Banbury Rd, OX2) worked for many months to secure the sale of our father's property for a good price. Always quick to reply and offer helpful advice. Professional firm. Worth recommending, worth using.
1/5
GoogleThey advertise houses for sale that have been sold for MONTNS ! Just to draw you in so they can harvest your details then sell them on
5/5
GoogleWe had a good experience selling our flat through the Summertown office. They provided good advice, negotiated a quick sale at a fair price, and were always responsive to questions.
5/5
GoogleScott Fraser have let and managed my flat on the Waterways for many years. Friendly and knowledgable staff in branch and first class property management. I wouldn't go to any other lettings agent in Oxford.
5/5
GoogleThe staff were friendly, professional, and prompt in answering our queries throughout the entire process. It was a really pleasant experience!PositiveResponsiveness, Professionalism
5/5
GoogleAn absolutely superb service - particularly from our contact, Alice. Really communicative and dedicated. Made the whole process incredibly painless. Found a great buyer quickly in a difficult market.
5/5
GoogleI found Scott Fraser staff very friendly, understanding and willing to help. Good and reliable service with a good explanation of terms and conditions of the house tenancy. I would definitely recommend it.
5/5
GoogleExperienced friendly and competent advice from Zoe and the Summertown team and support from Michael and Chris in appropriate preparations and renovations ahead of renting our property
5/5
GoogleViewing today with Alice. Really pleasant & knowledgable, not at all pushy but pragmatic. She also made time for a further impromptu viewing voluntarily. A real pleasure!
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleVery efficient handling of sale to me, not at all "pushy" when showing me houses, and good liaison on important points with the seller.
4/5
GoogleChris Carter arranged property visits and the reports are very detailed,so we could get the maintenance done efficietly.Highly recommend this company and the stuff.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
