Trusted Agent profile · Oxford

Penny & Sinclair Oxford reviews

4.7

★★★★★ Excellent

329 reviews across 3 platforms

256 Banbury Road, Summertown, OX2 7DE, Oxford, OX2 7DE

Penny & Sinclair's office in Oxford, at 256 Banbury Road, is rated 4.7 out of 5 across 329 reviews on three platforms, including 146 Google reviews rated 4.7.

Google logo

4.7 / 5

146

Reviews on Google

This office

Facebook logo

4.4 / 5

26

Reviews on Facebook

Business-wide

Trustpilot logo

157

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Oxford office, from every platform, shown as written. First names only.

5/5

Google

Excellent service over thirty years. Always helpful, efficient and courteous. My latest contact being with Sean Hardman who was at all times reassuring and successful in moving the sale along. Many thanks for our long association.

Paul · 17 October 2025

5/5

Trustpilot

Amazing Team

I have just sold my house in East Oxford. Joe with the help of Angela from Penny and Sinclair (St Clements) made this an extremely smooth and non stressful experience. Joe checked the house regularly as I live over 100 miles away.Complete trust in Penny and Sinclair and definitely recommend them to anyone wishing to find a liable honest estate agents. Thank you so much.

JD · 28 October 2024

5/5

Google

Nicola Randall was extremely helpful in assisting with our rental property at a short notice period. She was extremely professional and helped us to secure our property with very little issues.

Faadil · 27 October 2019

Agent replied · 25 October 2024

Dear Faadil Esack, Thank you very much for your 5 star review and excellent feedback on Nicola Randall in our Lettings department. We are so pleased to hear you secured a property with Penny & Sinclair and found Nicola helpful and professional. Please don't hesitate to contact us in the future if you need anything. Kind regards, P&S.

5/5

Trustpilot

Selling One's Beloved Flat

Joe Worsell helped me promptly and found a buyer very quickly. He was supportive and illuminating during the whole process

Nicola · 23 February 2026

5/5

Trustpilot

Buying our first home

Our experience with Penny and Sinclair has been very pleasant from start to finish. Joe assisted us throughout the journey to buy our first home and he was very responsive and helpful to say the least. The process took a little longer than we expected but it was no fault of P & S who always kept us informed of any delays and would go above and beyond to do anything they could from their end. Overall, we are very happy with the service and would definitely recommend for sellers or buyers.

Anam · 21 December 2023

5/5

Facebook

Judith and Georgia took over the summer short lets on my house last year and I have been extremely impressed. They are very efficient and proactive. I get a sense that they care about the property and take a real pride in their job. When it comes to discussing options they offer intelligent advice and when they say they will do something you can be sure that it will happen. All this and they are charming with it!

Jonathan · 28 July 2019

Agent replied · 20 March 2026

Dear Jonathan, Thank you so much for your lovely review for Judith & Georgia. We are so pleased you are happy with our service and we look forward to continuing to work with you. Kindest regards, P&S

5/5

Google

Buying or selling a property s the most traumatic experience known to mankind! Sean at Penny & Sinclair made this a simple and (almost!) pleasurable process. He and his team were attentive and reassuring at all times as we progressed to an on-time completion - well done and thanks guys.

Peter · 26 October 2023

Agent replied · 25 October 2024

Thank you for this great review. We really appreciate you taking the time to share your feedback.

5/5

Google

They have excellent service they helped my friend to find his apartment. Specially Helen and ChelseaI I really appreciate them who are so helpful and friendly.

AbdulAziz · 17 December 2025

5/5

Trustpilot

Wonderful experience

Joe was courteous, responsive, detail oriented and punctual and secured us a price over asking within first day of viewing! Wonderful experience.

Kate · 15 June 2024

5/5

Trustpilot

Fantastic experience with short let team …

My partner and I came from Australia and dealt with Emily & Georgia who were very helpful for us to secure a short term let. They were responsive, professional and made coming to Oxford that little bit easier. Many thanks.

Mitch · 6 April 2023

5/5

Trustpilot

Sales with P&S

Very smooth, and straight forward sale. Joe was informative and helpful throughout. Very pleased!

Consumer · 13 October 2024

5/5

Google

I have just had a very good experience with Penny & Sinclair when selling my house. They have been excellent at communicating from the offset, and Sean, our agent, was very helpful in what was a difficult process at times. I recommend them to anyone buying or selling.

Katie · 26 October 2023

Agent replied · 25 October 2024

Thank you for this great review. We are so pleased you have been happy with the service you received.

5/5

Google

We wanted to provide some feedback on our house selling experience. We have just exchanged on the sale of our house at OX2 9RF. Like many house sellers, we went into this process with a very cynical view of estate agents. We were expecting the worst and to have to continually chase and cajole during the process. Immediately upon meeting the manager of the Summertown branch of Penny Sinclair we felt assured - by his knowledge, frankness and openness about the selling process. All of this chimed with our practical experiences and real life. He made us a number of promises on signing. He kept every single one. Our house was on the market with a professional brochure and impressive web-presence within days. We had a full price offer (on which we have just exchanged) within a couple of weeks (our second visit). His team were well briefed and carried on the professional approach which he had conveyed to us. We are incredibly grateful for his deft and empathetic handling of our buyers (and of us!) during what has been a stressful and intense period. We will not hesitate to recommend Penny Sinclair to our relatives and former work colleagues.

Paul · 26 October 2023

5/5

Google

I had a great experience as a tenant with this company. Over four years I worked with many wonderful people on the Penny & Sinclair team who were extremely professional and kind. Rebecca Shaw in particular was very responsive and helpful. I would absolutely rent with them again.

Sydney · 26 October 2023

Agent replied · 25 October 2024

Thank you for this great review. We really appreciate you taking the time to share your feedback

5/5

Trustpilot

Successful Sale

We’ve used Penny and Sinclair for rental management for a number of years and found them to be reliable, professional and a pleasure to deal with.

Tony · 24 November 2025

5/5

Google

We lived in a house run by Penny & Sinclair for two years. In this time, we were impressed by the service we received. The office team are very friendly and always did their best to deal with any requests or issues immediately. We've experienced several other lettings companies in Oxford and Penny & Sinclair are by far the best in terms of service: we only wish our current property was run by them!

Danil · 27 October 2019

Agent replied · 25 October 2024

Dear danil karasev, Thank you very much for your kind review. We are so pleased to hear you've been very happy renting with us for two years and that you found the team to be friendly and able to solve problems immediately. We hope you are able to rent with us again in the future. Kind regards, P&S.

5/5

Trustpilot

Very professional with regard to the…

Very professional with regard to the whole process. Very pleased with the communication throughout the transaction. No hesitation in recommending.

Martin · 14 January 2026

5/5

Google

The Penny & Sinclair team is just WOW. They are extremely efficient with the entire (end to end) leasing process. From paperwork to regular maintenance and/or any rare emergencies - everything is taken care of. We appreciate them so much and would highly recommend their services.

Sabica · 26 October 2023

Agent replied · 25 October 2024

Thank you very much for this five star review. We are really pleased you have been happy with the service you have received.

5/5

Google

Sean Headman-Low from Penny & Sinclair helped us purchase a property in North Oxford. Sean's prompt communication, support, and persistence were key to the successful exchange. He went above and beyond and his professionalism was evident in all his dealings with us. Thank you, Sean!

Filipa · 26 October 2023

Agent replied · 25 October 2024

Thank you for this lovely review. We are so pleased you have been happy with the service you received from Sean and Penny & Sinclair.

5/5

Google

Liana is really helpful and always prompt when we have a fault/issue in the flat.PositiveResponsiveness, Professionalism

Mena · 26 October 2021

Agent replied · 25 October 2024

Thank you for this great review and wonderful feedback about our property manager Liana.

5/5

Google

We have received an excellent service from Penny & Sinclair when we were looking for a new home - and they have rendered quick and excellent service after we moved into our new home. They are always polite and quick to respond to requests and questions. I can only recommend Penny & Sinclair to others searching for a home, either for renting or buying!

Alex · 26 October 2021

Agent replied · 25 October 2024

Thank you for this wonderful review, we really appreciate your feedback and five star rating.

5/5

Trustpilot

I bought a flat with them

I bought a flat with them. Sean is very helpful and responds swiftly.

孙超 · 21 August 2024

5/5

Trustpilot

Recommended for short lets

It’s our 2nd short let with Penny & Sinclair Oxford. 1st was at a property in Cowley last year and Summertown this time round. They were prompt and very responsive to messages etc. Well recommended for short lets.

Noreen · 21 June 2025

5/5

Google

Many thanks to Liana and Chelsea with their professional, promptly and efficiently service.PositiveResponsiveness, Quality, Professionalism

Zhong · 26 October 2021

Agent replied · 25 October 2024

Thank you for this great review and taking the time to share your feedback. We really appreciate it.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Penny & Sinclair's Google reviews
The Trusted Agent

Is this your office? Claim your page.