5/5
Excellent customer care
Agent replied · 25 October 2024
Thank you for this great review. We really appreciate you taking the time to share your feedback.

Trusted Agent profile · Oxford
★★★★★
329 reviews across 3 platforms
256 Banbury Road, Summertown, OX2 7DE, Oxford, OX2 7DE
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Penny's office in Oxford, at 256 Banbury Road, is rated 4.7 out of 5 across 329 reviews on three platforms, including 146 Google reviews rated 4.7.
146
Reviews on Google
This office
26
Reviews on Facebook
Business-wide
157
Reviews on Trustpilot
Business-wide
Tell us what you need and we'll put you in touch. Penny & Sinclair hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Oxford.
Every review we hold for the Oxford office, from every platform, shown as written. First names only.
5/5
Excellent customer care
Thank you for this great review. We really appreciate you taking the time to share your feedback.
5/5
Wonderful experience!
Thank you for your review, we really appreciate your feedback.
4/5
Professional and polite team
Professional and polite team. Easily accessible by phone to discuss issues. Reliable. I often can’t see my property advertised on air bnb despite searching. Properties should be visible on air bnb if they are advertised there by P&S.
5/5
Appreciative of Sophie's patience, professionalism and effectiveness in seeing through my property sale.
Thank you for this five star review and taking the time to share your feedback. It has been a pleasure to work with you.
5/5
Wonderful experience
I had the best experience working with Joe Worsell for the sale of our property in Oxford. He was very caring, engaged, and considerate from the beginning to the end. He gave very good advice and useful information. A five-star experience.
1/5
Superior customer service....REALLY??
Penny & Sinclair claim on their website that they are renowned for quality, excellence and superior customer service. This could not be further from the truth in my experience as an ex-tenant. Their attention to detail and general follow-up to issues raised was poor and unprofessional.
5/5
Professional and personable service from all of the Penny and Sinclair team
Professional, personable service from all of the Penny and Sinclair team right from initial enquiry through to exchange. We particularly appreciated their promptness in keeping us updated on viewings and offers from buyers. Would definitely recommend.
1/5
Cannot return a call??
With a budget of £900,000 for a house they cannot even return a call!
5/5
Amber and Georgia are always responsive…
Amber and Georgia are always responsive and very helpful. We regularly need short let accommodation for visiting faculty and the rentals are always of a high calibre.
5/5
Great service and local market knowledge
I've been a client since they started and that fact alone is testament to the level of their expertise and service, especially in a city like Oxford which has a huge range of agents to choose from.
5/5
Penny & Sinclair provide excellent communications, and were extremely helpful in completing my tenancy, keeping me well informed all the time. Many thanks.
Thank you for your review and we are really pleased you were happy with the service you received.
5/5
Penny & Sinclair short lets dept has done an excellent job managing our property in Oxford for over 4 years. Highly recommend them!
Dear Jeannine, We really appreciate you recommending Penny & Sinclair and we are so pleased you're happy with the service from our Short Let team. Kindest regards, P&S
5/5
Efficient and fast
Efficient and fast. I needed to find places to stay in the short term and they were really fast. Service was good and the flats were great!
5/5
Great service, friendly, responsive and effective.
Thank you very much for taking the time to share the feedback of your experience with Penny & Sinclair. We really appreciate your review and pleased you have been happy with our service.
5/5
Beautiful Jericho Flat
Perfect location, cozy and nicely maintained apartment, well stocked kitchen, wonderful and responsive landlords. All and all an experience we wish we could replicate every year.
4/5
Great short lets in oxford
Thank you for your review
5/5
All round professional and ethical team
All round professional and ethical team. Dedicated to representing our house and getting it sold in the marketplace.
5/5
"BLITHERING BROOMSTICKS!"
"BLITHERING BROOMSTICKS!" "Penny & Sinclair rented my house before I could say,'ABRACADBRA!'.Penny & Sinclair are efficient, professional and a pleasure to work with."Purrrrrrr-FECT!"
5/5
One of the better agencies in Oxford. Responsive and professional.
Dear Huw Rogers, Thank you very much for your kind review, we are very grateful for your feedback and pleased you enjoyed your experience with Penny & Sinclair. Kind regards, P&S.
5/5
An outstanding team
An outstanding team! Georgia and Emily are absolutely brilliant, highly professional, exceptionally organized, and incredibly communicative.
5/5
Rented great short let appartment via Penny Sinclair
Was able to rent a lovely apartment in Oxford for 6 weeks via Penny Sinclair. Helpful and friendly staff.
5/5
The Old Horse and Jockey. Wood stockk Road
The location and support from the agents.
5/5
They are 100 per cent BRILLIANT!
Dear Susie & Harley, Thank you so much for your review. We are so pleased you're happy with the service you've received and look forward to continuing to work with you both. Kindest regards, P&S x
5/5
Trustworthy
Trustworthy, informed, friendly, quick to respond to queries, not pushy.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Penny & Sinclair hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Oxford.