Penny and Sinclair Oxford reviews

★★★★★ 5/5

Google

HUGE thank you to Kate, Sophie and the team at Penny & Sinclair Summertown for all of their help and hard work with showing and selling our house. There were some hiccups along the way, (of course! Wouldn’t be a house sale without it!) but their professionalism throughout the process was exemplary. I was always able to get hold of a friendly, helpful person on the phone, and felt very informed throughout the process. I particularly appreciated Kate’s advice, along with the chance to talk through some of the decision making with someone who knows the market so well. Her recommendations for both a surveyor and lawyer were great and I think contributed to the smooth running of the entire process. It has been an absolute pleasure dealing with the team and I would wholeheartedly recommend you to anyone.PositiveResponsiveness, Professionalism, Value

Shelly · 25 August 2021

★★★★★ 5/5

Trustpilot

Sophie was the perfect estate agent

Sophie was the perfect estate agent - very helpful and friendly during viewings, and communicative and transparent during the purchase process. Thank you so much for making my first-time purchase as simple and stress-free as it could be!

JH · 27 November 2025

★★★★★ 5/5

Trustpilot

A reliable property agent

Penny and Sinclaire is a reliable partner to look after and to manage someone's property. Worth every penny!

German · 12 May 2026

★★★★★ 5/5

Trustpilot

Very good agency

The company was very responsive and proactive in communicating with us about updates to our search and application. All the agents that we were in contact with were very nice and helpful (Sean, Katarina and Jessica), and the entire process was made very simple and clear. We are very happy with our new flat and would definitely recommend the agency!

Marion · 22 June 2026

★★★★★ 5/5

Google

Absolutely outstanding service from pillar to post. Having spent five months with a rival local company and chasing phonecalls and constantly being let down, Kate and the team at Penny & Sinclair were able to do everything we could have possibly asked of them in the most wonderful manner and speedy timescale. Took every phone call, answered every query and always purveyed a high level of surety and confidence. Would 100% recommend for selling in Oxford.PositiveResponsiveness, Quality, Professionalism, Value

Keith · 25 August 2021

★★★★★ 5/5

Trustpilot

Fantastic help from Penny & Sinclair

We completed on our sale today. Angie Parmenter of Penny & Sinclair was fantastic and found us a great buyer. She really knows her area and is professional and calm. We really appreciated her help throughout the whole process. Her team were also great. We highly recommend P & Sinclair

Anna · 24 August 2026

★★★★★ 5/5

Trustpilot

I dealt with Penny and Sinclair for two…

I dealt with Penny and Sinclair for two short lets for my five-month stay in Oxford. Amber Littlechild was professional and courteous and was very helpful in every step of the process. Amber met me at the flat each time to deliver and pick up the keys and was available every time I needed assistance in between. I was also refunded my security deposit in a timely way without undue waiting. I would certainly lease through them again!

Joe · 18 June 2024

★★★★★ 5/5

Trustpilot

The Team Members are Fantastic

The Team members are fantastic. I had the pleasure to work with Nigel, Anum, and Sean and their rapid responses, adaptability and communication being able to address any questions and concerns have been top notch. Please note, I believe I was very fortunate in timing as I would naturally never have this level expectation so always provide teams with grace. But it has been much appreciated from a customers perspective over the past week and weekend. Thank you all so much!!

Kyle · 6 January 2026

★★★★★ 1/5

Trustpilot

Communication with them is difficult

Communication with them is difficult, they are micromanaging the guests which is intrusive of privacy and frustrating throughout the stay.

Edgaras · 6 August 2026

★★★★★ 5/5

Trustpilot

Joe Worsell has fantastic from start to…

Joe Worsell has fantastic from start to finish, helpful, hosest, kind, and calm. Joe gave good advice without judgement or being pushy. We totally trusted him in our home and he was always extremely professional. We would use Joe again in a heartbeat and would recommend him to anyone.

Louisa · 17 August 2026

★★★★★ 5/5

Trustpilot

Great agent

We recently sold our house with Penny & Sinclair and had an outstanding experience. Sean, our agent, impressed us from day one with his professionalism and genuine enthusiasm. He conducted numerous viewings efficiently, ultimately selling our home within our desired timeframe. Sean and the team at Penny & Sinclair were consistently communicative and responsive throughout the process, ensuring everything ran smoothly. We highly recommend their services for anyone looking to sell their property with confidence.

Zoe · 9 July 2024

★★★★★ 5/5

Google

We started selling our house when the market was not good. Penny and Sinclair did their best but it was not the right moment. Added to that we had not found anywhere else to go... When we did find a suitable property the market had improved so we tried selling again. Lizanne and Kate were very proactive in looking for clients. They worked tirelessly bringing a great number of possible buyers to see quite an unusual house and, in spite of a number of setbacks, eventually their perseverance was rewarded. We are very grateful.

Alison · 25 August 2020

★★★★★ 5/5

Google

Excellent experience from beginning to end of tenancy (lasting about 3 years)... AND thereafter. The agents were always smiling, responsive, accurate and helpful. All in all highly professional with a warm, personal touch. The transactions were always easy. The agents were also flexible, very open to our having direct contact with the owners but ready to help out as needed with any special circumstance or negotiation. The surveys were extremely detailed and professional. Repairs were undertaken swiftly and without any undue questioning. Whilst we were on the easy side as tenants, they maintained the same standards for more demanding tenants we knew. A special mention to Naomi Everett who was amazingly pleasant and efficient throughout and went over and above duty long after our tenancy had lapsed, personally going through the house and finding curtain rods we'd left behind, as well as helping us recover gardening items similarly left behind. I should unhesitatingly give Penny and Sinclair our house to sell or let in the future and highly recommend them as an agency. We dealt with several agencies, although only in the search and acquisition process, and they seemed the best and the most transparent, successfully establishing a win-win situation for tenant and owner. Well done.

La · 25 August 2020

★★★★★ 5/5

Trustpilot

Excellent experience

We had an excellent experience with Penny & Sinclair, regarding both selling our old house and buying a new one, which completed a small chain. Our estate agent, Joe Worsell, was wonderful from the moment he showed us the house we ended up buying. Being polite and friendly, but impartial and professional, he earned our trust from the very beginning, so we were more than happy for him to manage the sale of our old house. We were prepared for a scenario that the house wouldn't sell fast enough, but it was done really quickly (and on top of that amidst a holidays season), we had 2 offers within 3 weeks. Joe continued to guide us further throughout the process, being always available, always happy to help, often going out of his way to provide the information and help that we needed. I warmly recommend Joe and P&S!! Thank you! 🌻

Jelena · 27 March 2024

★★★★★ 5/5

Google

P&S Summertown Office is extremely professional. They did everything they could before, during, and after my tenancy for the most pleasant experience. I cannot thank enough to Rebecca in particular, who is the sincerest and most helpful agent I have ever seen!

Oktay · 25 June 2024

★★★★★ 5/5

Google

Lucy, Amy & Chelsea were superb in both of our rentals through Penny & Sinclair. Super professional, impeccable customer service and amazing attention to detail left us feeling looked after and in good hands. The team at Penny & Sinclair are ultra personable and we are grateful for their responsive help in ensuring a perfect fit for our needs and keeping the processes simple. Highly recommended.

Louise · 25 August 2022

★★★★★ 5/5

Google

I can't recommend Lizanne and her team at Penny & Sinclair highly enough - and I am someone who is not easily impressed ;) They combine a high degree of professionalism with great enthusiasm - and, after excellent experiences on my last three sales, I didn't even think about asking another agent to sell my house on this occasion. Once again, I have been hugely impressed with the quality of their service at every stage - from initial consultation with Lizanne, photography and meeting all team members who would be doing viewings, to arranging/following up on viewings and chasing solicitors. As previously, they secured excellent buyers very quickly, and achieved a very good price for my house (and this time in a very difficult market). I have also been looking for a property to buy, and have therefore had very recent experience of a number of Oxford agents - and Penny & Sinclair come out tops again.

Suz · 26 August 2019

★★★★★ 5/5

Google

Over the years we have sold and purchased three properties with Penny & Sinclair and each time the service provided was excellent. Lizanne and her team provide a professional, friendly and efficient service througout the whole process, co-ordinating all parties concerned in a most determined manner! We highly recommend using Penny & Sinclair

HELEN · 25 August 2023

★★★★★ 5/5

Trustpilot

Outstanding Short Let in Oxford by Penny & Sinclair

We approached Penny & Sinclair when my family needed short-term accommodation in Oxford this summer. Over three months, we stayed in two areas, Jericho and Summertown, and right from the start, it was outstanding. Georgia Guy, who's in charge of short lets, made everything easy for us, from moving in to leaving. She and her team found the perfect lets for us in no time, understanding exactly what we needed.Throughout both stays, we were in the good hands of Georgia, Emily, and Amber. They paid attention to the little things that mattered to us, especially since we were there with our two daughters. Their prompt responses and the initiative they took to ensure our comfort made it clear they understood the nuances of a travelling family's needs.Getting our deposit back was no hassle at all, and they did so with the highest level of professionalism. What also stood out was how they planned our check-out around our hectic schedule, which meant one less thing to worry about.Penny & Sinclair aren't just doing business. They genuinely care, and it shows in how they treat you. It's like they're welcoming you into a community, not just renting you a place to stay. We can't recommend Penny & Sinclair enough for any family looking for a worry-free stay in Oxford. We're looking forward to our next stay with them!A special thanks to Georgia, Emily, and Amber for making our stays memorable.

Muhammad · 28 October 2023

★★★★★ 5/5

Google

Will and his team were superb, all the way through. Fantastic service. Thank you

Juan · 16 March 2026

★★★★★ 5/5

Trustpilot

Stand out service and professionalism

I have been extremely impressed with the level of service and professionalism shown by the Penny & Sinclair team throughout my sale and purchase transactions. Joe Worsell, in particular, is exceptional at what he does. He has a wonderful calm about him, which he combines with the huge value he brings from with his years of experience. He is very responsive and you can tell that he and his team really care about what they do and doing the best job they can.I would have no hesitation in recommending Joe and his team to friends and family.

James · 13 October 2023

★★★★★ 5/5

Trustpilot

We have recently had the pleasure of…

We have recently had the pleasure of dealing with Joe Worsell at Penny Sinclair in Oxford who helped us with selling our house. The process was quick and easy and we felt as though Joe helped guide us through every step of the way. We achieved over asking price after several viewings on the house and would highly recommend Penny and Sinclair to others.

CW · 21 February 2026

★★★★★ 5/5

Google

Many, many thanks to Kate, Deborah, Sophie and the team at Summertown branch who handled our recent house sale. We cannot fault any aspect of the service we received and have been delighted with the support and professionalism shown to us at all stages of our sale from instruction to completion. I highly recommend Penny and Sinclair Summertown to anyone considering their next move.PositiveResponsiveness, Quality, Professionalism, Value

Clair · 25 August 2021

★★★★★ 5/5

Trustpilot

Joe Worsell was friendly

Joe Worsell was friendly, kind, helpful and understanding. When things got really tough for me despite others not always keeping him and me 'in the loop' he took a calm measurerd approach which was really helpful. He's a cheerful, friendly person and really does listen which is really important as alot of people come accross as good listeners but in reality they are not.

Cathy · 2 August 2024