Hunters Oxford reviews

★★★★★ 1/5

Trustpilot

Where do I start?

Where do I start?Poor communication, apparently the vendor was told on several occasions something different from my verbal or email, we actually had sold a property and were 'ready to go' but also had alternative accommodation for 6 months.... Within this pandemic with 2 of us working full-time it would have been useful to have fulfilled the promises made that they could let us know of if any further offer was made on the property....Absolutely astonished at the moment... I have no words!!!

Joy · 28 January 2021

★★★★★ 1/5

Trustpilot

I had to take them to court to get 8…

I had to take them to court to get 8 months of rent paid to me. They collected the money ftom the tenants and then refused to pay the rent to me making up a list of excuses none of which were valid. I had to ask the tenants to pay the rent directly to me and then then threatened my tenants. I won at court. But you always lose as you pay costs. Don’t go to them for lettings or sales as they are run and owned by the same corrupt person Sam Sharif.

Sarah · 10 January 2021

★★★★★ 5/5

Google

I rented with Hunters for a year. The house was very well-presented, and any issues (e.g. carbon monoxide detector checkups) were dealt with quickly. A professional service was provided from the initial contracts process through to returning keys and deposits. I would not hesitate to deal with them in the future.

Dante · 17 February 2020

★★★★★ 1/5

Trustpilot

Abysmal Letting Service

They have demonstrated on multiple occasions their absolute lack of care for my property or my business. Most months I have had to chase my invoices.When there is an issue they take weeks to resolve.They have never (to my knowledge) visited my property to check on its maintenance despite me paying for a fully managed service, and despite me raising concerns that the tenant was not adequately cleaning / caring for the property.Now the tenant has vacated, and the property has been left in a unclean state with personal effects left behind, utility and council tax bills not paid for their duration of their rental period.They are constantly advocating for the tenant - as with other reviewers - you have to wonder who is paying them for their service - because they clearly feel that the landlord paying for their 'managed service' is not their primary concern.They have also provided legally incorrect advice (on when the deposit needs to be released) - something basic like this is unforgiveable.My advice to anyone looking to find a letting agent is to avoid this company at all costs.By far my worst experience of letting agents.

Rachel · 3 January 2021

★★★★★ 2/5

Trustpilot

Unfortunately they fall short of what I…

Unfortunately they fall short of what I would expect from a letting agent. I haven't asked much from them in nearly 8 years , however , when I did encounter some issues they became nothing more than messengers between myself and the tenents. Didn't really take a stance to help me , just sat on the fence. I asked for quotes for work , they did not provide any so I sorted them myself. They checked out a property as all good which wasn't the case , I don't even think they visited for the checkout in the first place. Now I am chasing the gas/ elec readings and also the utility company name , they don't know any of this .

G · 21 December 2020

★★★★★ 1/5

Trustpilot

These people are disgusting they sold…

These people are disgusting they sold me a place and it took almost 2 years for me to finally get my title because of that they sued me for rent that I refused to pay due to them not giving me my title went to the judge won the verdict got sued again a year later new judge who he obviously was in with went in their favor and now at Christmas they are taking everything from me I’ve put thousands into this property that should have been torn down never got it finished because of the title and now I have the title and they are able to take it all when I did nothing wrong but try to protect my investment .. I’m now going to be homeless with two kids even longer because of them ..

Tiffany · 20 December 2020

★★★★★ 5/5

Trustpilot

I give you 5 stars for being on top of…

I give you 5 stars for being on top of fools list. Never seen anyone dodging viewing appointment times. I registered my wife's details to book a viewing appointment and the lady on the phone lost her details 3 times and I had to repeat and then she contacted my wife to arrange an appointment for 15:15 and no one turned up. I phoned the office and they said you are one hour late as the appointment was at 14:15 and we sent you an email but email had no date and time. absolutely rubbish. Kimberley on the phone was very rude and unhelpful. All she had in her mouth was "you are late" when we were before the time they gave to my wife. Please if you want peace of mind then don't go to this place. Thank you

Yasir · 10 December 2020

★★★★★ 5/5

Google

It’s been a very pleasant year with the hunters. Corina is very helpful with the move-in, check-out, and any problems that arise during my 1-year rent. Highly recommend!

Haiwen · 2 October 2021

★★★★★ 1/5

Trustpilot

Waste of time

I booked a valuation via the Hunters website and received email confirmation of the booking. The estate agent did not turn up and there was no communication from the York branch to let me know of any delays of cancellations. I tried to call the office but no one picked up, I have left a voicemail in the hope someone calls me back. If not I guess they do not want to sell my property. This may not seem too bad but I have booked the morning off work for this valuation and have course spent time prepping, only for this time to be wasted.

Becki · 17 November 2020

★★★★★ 1/5

Trustpilot

Waste of time

I booked a valuation via the Hunters website and received email confirmation of the booking. The estate agent did not turn up and there was no communication from the York branch to let me know of any delays of cancellations. I tried to call the office but no one picked up, I have left a voicemail in the hope someone calls me back. If not I guess they do not want to sell my property. This may not seem too bad but I have booked the morning off work for this valuation and have course spent time prepping, only for this time to be wasted.

Bex · 17 November 2020

★★★★★ 5/5

Trustpilot

Called and spoke to a lovely lady who…

Called and spoke to a lovely lady who was willing to spare a few of her time to ask some questions. Very friendly and helpful. Great advice. Thanks Kiki.

Precious · 29 June 2021

★★★★★ 1/5

Trustpilot

Extremely bad service

Extremely bad service. They served me with a section 21 notice but informed me of the wrong date of termination back in June. This caused me to leave the house a month earlier than I had to AND paid for a full months extra rent when I was not in the property. And now despite having left the property in august I am still receiving rental invoices from them. Despite informing them of the problem each time they still havnt resolved it!A few years ago they switched to an online portal for reporting issues with the property that is awful as well.

Zac · 23 October 2020

★★★★★ 1/5

Trustpilot

Grossly overpriced 16 Hilton Road

Grossly overpriced 16 Hilton Road, Sharston by £20,000 (valued at £190,000 by an independent party sent by the bank). Never came back to me to let me know if my renewed offer for the asking price was accepted, I only found out once it was re-added to Rightmove for £210,000 (Originally up for £210,000). Unless you are willing to pay at least £10,000 over what the property is worth I would avoid wasting your time on this property. Communication in general was very poor throughout the 3 months since my original offer was accepted. If you don't want to waste your time I would opt against using Hunters again.

Tom · 19 October 2020

★★★★★ 5/5

Trustpilot

Hunters Otley office recently sold my…

Hunters Otley office recently sold my property for me. I found the team to be helpful, offering sound advice and guidance throughout the process. I recommend them highly.

Lucy · 16 February 2025

★★★★★ 1/5

Trustpilot

Rude, abrupt and impatient staff member

I rang Wallasey Hunters and spoke to a cocky, rude, impatient little lady called Amy! I asked for particulars for a property that I couldn’t find on the website, which had a for sale sign outside. She rudely responded “it is on the website” and proceeded to tell me that I had the address wrong and that she would email me the particulars of the address she thought was correct. So I checked again on the website, I then walked to the property to see the Hunters for sale board outside. I was correct with my address Amy! So I called back. The second girl who answered was a delight, friendly and helpful and figured out that the for sale board hadn’t been taken down, but the property had sold. The first girl has put me off using them to sell my property or buy a property with the Hunters for sale sign outside! Plus Amy never sent the property particulars of the address she wrongly thought I was talking about!

Brennan · 16 September 2020

★★★★★ 1/5

Trustpilot

Painful experience with Hunters South Manchester

We had a very painful experience with Hunters South Manchester. A week before our termination date we were offered early settlement as long as we kept our experience confidential and did not write a bad review. We were shouted and sworn at on a number of occasions over the phone by the franchise owner Alan who used his mobile phone (not recorded) and suffered a number of confrontational face to face meetings. We received harassing phone calls after formally providing 21 days to terminate our agreement which included demands for pay-outs of our contract but Alan refused to put this in writing and sent contradictory and confusing follow e-mails after each intimidating call.The quality of our advert was poor. John Ashton spent a considerable amount of time taking photos before we realised he just was not capable of taking a decent photo. He took a video which we asked him not to narrate over having reviewed the video’s he had done for other listings but you could still hear him breathing loudly into the camera. We did not approve the upload of this video but it was uploaded anyway. Thankfully we were able to remove the Rightmove listing ourselves but unfortunately Zoopla needed the Estate Agents approval which they gave 2 days before the end of our contract. The advert also contained countless grammatical errors, spelling mistakes, rooms wrongly labelled and the floor plan was never correct despite copious attempts by John.We were led to believe for the first 2 weeks (incidentally the period in which you can terminate immediately) that our only viewer was imminently going to make us an offer. It turned out that the viewers had not yet sold their own house which we found out after we were forward the e-mail chain between the viewer and Hunters. We were lied to and insulted on countless occasions by Alan. We would discourage anyone from using this branch and would give it negative stars if we could.

Danica · 9 September 2020

★★★★★ 1/5

Trustpilot

Hunters Lichfield

Hunters Lichfield. DO NOT USE After reading all the other reviews I feel I’ve had a lucky escape. Calls not returned and even disconnected my call. I am now searching for a professional estate agent. Just hope this review helps others to stay clear. If some good comes out of COVID-19 agents like these will go under and staff lose their jobs. This recession will get worse and sort out the chafe from the wheat. Same property now readvertised!

Jennifer · 12 December 2020

★★★★★ 5/5

Trustpilot

Oz hunters Bridgend

Absolutely incredible experience with our letting agent Oz. She as patient and kind with us as first time renters and got us moved out in 2 weeks. She kept us fully in the loop and stayed in constant contact . Absolutely recommend using this letting agents.

Rea · 3 May 2024

★★★★★ 5/5

Google

I have been with hunters for just under a year and they have been great. Lovely properties, very well looked after, always there to help. It has been a thoroughly great year and I had a great time renting with a very reliable company. Thankyou very much!

Court · 13 April 2024

★★★★★ 1/5

Trustpilot

Hunters? You need to be one to find any decent service!

If you are thinking of using this agent to manage your property for whatever reason-DON"T. Unfortunately I own (shared freehold) a flat within a block they manage. They hold meetings in corridors, schedule work without providing sufficient time for owners/tenants to organise time from work, fail to check the quality of the work done and react as an employer rather than, as they are, an employee. The meetings are therefore poorly attended and under any other management meeting structure would be considered as non-quorate. Unsatisfactory service at a high price.

KEITH · 14 August 2020

★★★★★ 1/5

Trustpilot

Hi I'm an international student was in…

Hi I'm an international student was in search of a room and approached hunters for letting, the agent was very kind and generous and showed the room and it was good house too I and my brothers were interested so we gave the deposit to agent But after that owner rejected us to not give the property with some issues that he wanted a couple in there. So, we thought to leave the home and asked the agent about deposit. He said he will transfer the amount within evening but he did not transfer instead told that we won't get money back due to some I issues. We were literally no where on earth we did not have money and home. So we found home somewhere by gods grace and then we called the agent and made him to speak to our well known and kind woman and then he he was ready to give amount but he couldn't transfer amount within time.He used to just say I'm transferring amount by today tommorow and it went on. So, it has been 20 days since we are approaching the hunters but no reply to mails and not receiving the calls at all. Today also he said that he will transfer amount by evening we are stuck in between his promises. So, I request everyone not to believe hunters so easily think many times before giving him money. I'm ashamed that how can they betray someone who has come to study here in this beautiful country.

Pramod · 5 August 2020

★★★★★ 1/5

Trustpilot

Pushy rude impersonal staff for one of the biggest decision of your life!

I recently had dealings with Hunters Estate Agents in Darwen. To begin with the firm where very friendly and approachable. I found a house that I wanted to view and instantly fell in love with it and put an offer in the next day. My offer was accept and it was at this point my experience changed. The estate agent I had been dealing with changed without any explanation and instead I was given a man who never even took the time to introduce himself. I found him very rude and very pushy and felt he was rushing me at every stage like it was all just about him getting his commission. As a first time buyer I was new to this whole process but was given no help or guidance. I tried asking important question as the property was leasehold so I felt it was important to find out the details of this but was fobbed off and said it wasnt important and I would find out when we exchange contracts. Tragically my circumstances changed and I had to make the difficult decision to retract my offer on the house I had fallen in love with and had dreamed of. I sent an email to hunters explaining this and how difficult this decision had been. At this point the Male estate agents ceased all contact with me and did not even acknowledge my email. Several hours later I recieved a generic impersonal email from the receptionist with my official offer retraction but no further wording. I can honestly say they were the least customer friendly company that I have had the displeased of dealing with in a long time. I will not be recommending them or looking at buying a home with them again in the future.

Nikki · 3 August 2020

★★★★★ 1/5

Trustpilot

Very poor experience with hunters

Very poor experience with hunters, they delayed our process throughout, they didn’t request searches until week 6 of process when everyone else was ready to complete, 3 weeks later we’re all still sat waiting for a move date due to this. They fobbed us off all the way through blaming others parties when in fact once checking with people such as local authority the delays were with this solicitor. We will never buy/ sell with anyone using these solicitors again worse moving experience of my life (and I’ve moved a lot)

Helen · 28 July 2020

★★★★★ 1/5

Trustpilot

Avoid if you can!

Future tenants! Please avoid this company if you can, specially the office located in Surrey Quays.I've rent a room with them as one of my ex-friends had an Apartment with them, they asked me to pay £250 for a "references" which I did at that time but never received any contract from them & give the deposit of the room to the main tenant,( I did receive a notification from the DPS, informing the deposit was received and "secured" but it was put it to a different property, I didn't really pay much attention at that time as I've trusted the company and DPS) it was ok for me at that time as I will be lmoving with my friend anyway (wrong mistake!) April 2020, I've received an email from DPS to claim my deposit which I did, I've explained everything in details, providing all the evidence an information but nothing has been resolve, they just "throwing the ball" to different people. Such a disappointment!! The company acts with such a dodgy behaviours.

Angel · 21 July 2020