Every review we hold for the Oxford office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotDealing with anyone is this company is…
Dealing with anyone is this company is painful,we rented a property and hunters were in charge of it,we moved out over a month ago and left the property in good condition,but they took money for deep cleaning without our consent,they took other monies for items they claimed were missing,there emails to us were rude and dismissive,she always argued with everything we said,the most unprofessional person I have ever met,they stole our money from us and now we have to take legal proceedings against themWe are still waiting on receipts from the items they claimed to have bought & the deep cleaning,the apartment didn’t need to be deep cleaned,but the greedy landlord decided to keep most of depositAbsolute disgrace of a company won’t be dealing with them again
Zara · 3 June 2023
★★★★★ 5/5
Trustpilot5 star service!
This is the first time I've called this agency. (I'm a BTL investor) spoke to a lady called Kiki, she was very kind and clearly explained what the situation was with this particular property, she went far and beyond. I would highly recommend to use this agency and especially Kiki. ;)
Shanoor · 18 September 2020
★★★★★ 1/5
TrustpilotThey just don't care
I live in Bingley and my whole bathroom has been covered with black mould since the 5th February, which is when I reported straight away. The staff do not want to admit they should fix the issue and it took me calling the council to make them fix it (as of yet, still not fixed) They still want the full rent paid somehow too, set of theives. Not once have they offered alternative accomodation or reduced rent, AVOID AT ALL COSTS!!
Andy · 21 May 2023
★★★★★ 1/5
TrustpilotCompany is a front for some very dodgy…
Company is a front for some very dodgy practices through it's association with Kirsty O'Connor, including embezzlement of local government funds and illegal evictions
Chris · 10 December 2023
★★★★★ 1/5
TrustpilotRefused due to having children, unlawful discrimination
Contacted this agency regarding a view of 3-bedroom house. The advertisement contained no restrictions regarding families with children.
Di · 15 December 2025
★★★★★ 1/5
TrustpilotAgent from Hunter
Just spoken to agent from Hunter about a property in Liverpool. She is not very welcoming, appears rude. I should have taken her name. No people skills
Anthony · 17 September 2025
★★★★★ 1/5
TrustpilotAbsolutely awful service from the…
Absolutely awful service from the Rugeley branch, had a viewing cancelled, my husband had to chase for next viewing only to be told the viewings were full and basically tough luck!! Then got a call to arrange a viewing, which we thought, ok let's go.... Only to show up and no one there.Rang the branch to be told they was viewing all morning so will call the lady who was doing the viewing.The nice young lady has to come back to us to tell us it was cancelled again and we should have received an email, which we never!The communication was truly awful, no follow up calls at all, absolutely dreadful Cust service...... Avoid!!!!!
Helen · 13 March 2023
★★★★★ 4/5
TrustpilotJames Czibor is always personable
James Czibor is always personable, approachable and responsive in communicating.
Consumer · 21 July 2024
★★★★★ 5/5
TrustpilotI would like to take the time to thank…
I would like to take the time to thank all the castleford team, especially Hollie, who went above and beyond in helping me sell my house. Many thanks to all.
Danny · 13 April 2023
★★★★★ 5/5
GoogleIm was so glad that I used Hamptons for my house sale got great offer, great team work. resolved any problems that I had, and put my mind to rest. Nothing was to much. Would defiantly use them again.
Thanks To the Summertown team!!
Bea · 9 June 2023
Agent replied · 25 October 2024
Hi Bea, we are delighted that you enlisted Hamptons Estate Agents Oxford and that the service you received was of exceptional standard. Thank you for your great review, we look forward to sharing it with the team!
★★★★★ 5/5
TrustpilotGreat service in York
I've been dealing with Aaron from the York branch and he's been knowledgeable, friendly and polite. Has really listened to what I'm looking for and taken pro-active steps to help me find something.
Kath · 20 June 2025
★★★★★ 5/5
TrustpilotSale of Mums House
Thank you so much to the team at Leigh kept me informed at all times and made took a lot of stress away I would reccommend to everyone. Went over and above to help Once again thank you to everyone
Karen · 6 February 2022
★★★★★ 1/5
TrustpilotHonestly the worst Estate Agents I've…
Honestly the worst Estate Agents I've ever dealt with. I waited over 4 weeks for my keys after signing my contract, only to tell me the house isn't available, leaving me homeless. Poor communication skills. Had to move in with my family. Avoid, avoid, avoid. You'll end up wasting time and money dealing with these guys.
Milka · 2 August 2024
★★★★★ 1/5
TrustpilotMy friend partner got robbed by this…
My friend partner got robbed by this company man called Matthew said in words that youve been accepted for a property asked for £160 for an holders fee which she payed made out that the house is getting done up for her house be read middle of January phoned her a week later said she not getting property because ccj and you can't have your money back because it pays for the ccj how can you ask for weeks rent for an holding fee too take the house off the list he made out at start she got the house and it be ready middle January and to say ur not paying the lady back the holding fee back i am discusted at this place right before Christmas horrible people and customer service with the crisis were all in now too
Adam · 21 December 2022
★★★★★ 1/5
TrustpilotDO NOT USE
To say these are amateurs at property management is a complement. Useless in every-way. They lost important legal paperwork for my property as management agents, and then tried to blank me when I needed them most, resulting in significant financial loss to me the landlord. Do not use this bunch of cowboys as management agents!! I moved my property to another Manchester agent, best thing I did.
C · 17 December 2023
★★★★★ 5/5
TrustpilotI have to say wow I have been a…
I have to say wow I have been a landlord of hunters little sutton for over four years and they manage several properties for me. They have just found me a tenant in record time as one of my tenants is moving out. We'll done Gary, Lynn and Lauren who have been amazing in keeping me up dated every step of the way. Nothing is too much trouble
John · 15 November 2023
★★★★★ 1/5
TrustpilotI would not recommend this agency of you want to sale your property.
I would not recommend this agency if you want to sale your property.Didn't return my calls, after 2 days of trying someone did speak to me to advise the property was under off, when i saw the same property still being advertised I sent an email asking if the property was still under off, NO response, rude, or unprofessional.I would have given zero stars if I could.
Miss · 11 November 2023
★★★★★ 4/5
TrustpilotThank you!
The sale of my property was processed efficiently and I was satisfied with the service I received.Special thanks to Katrina & Saskia who worked hard to ensure everything was in place to exchange & complete on time.
Jo · 8 March 2022
★★★★★ 1/5
TrustpilotIf i could give these f*cks Zero stars
If i could give these f*cks Zero stars, I would. Absolute joke these lot are. Desperate for a house for over last 12 months.. Found these, Told us we had a house. Were top of list. Dragged us along for month and half saying everythings in order. Only to call us out the blue saying we didn't have it. Putting us down for other viewings for us to turn up and tell us were not booked in for viewings. Couldn't organise a p*ss up in a brewery.Good luck to anyone else risking it by using these.
LoudspeakerSayHello · 11 October 2022
★★★★★ 1/5
TrustpilotUnprofessional
I went to a viewing today at a flat on Chester Road in Castle Bromwich and was appalled how unprofessional it was conducted. I was offered the appointment yesterday for today at 11am. I explained I was on nights and would prefer a later viewing. I was told the landlord said 11:00 was the only time available. On arrival there were already a couple there and a couple leaving the viewing. Myself and the couple arrived and was rushed round the property. Not even reaching the stairs and another couple was also crammed into the viewings. Totally unprofessional, I wouldn’t take the property now purely because the company isn’t managed properly. Big fail.
Gareth · 4 October 2022
★★★★★ 1/5
TrustpilotDisrespectful.
I had a viewing booked for 5.10pm. Me and my partner arrived at 5:00 just to make sure we was there on time. We waited until about 5.30pm to finally accept that we had been forgotten about or completely disregarded. We didn’t even receive a phone call to say they couldn’t make it.To be honest I think it’s a very poor way to treat people when me and my partner have had to mess with our work schedule to make sure we could get there on time and be completely stood up. I deal with customers day in, day out as a career. I know how to treat people with respect and this is definitely not the way to do so. I guess it was just a blessing in disguise that nobody showed up for our viewing.
Tee · 29 September 2022
★★★★★ 1/5
TrustpilotVery unprofessional
Very unprofessional. The Estate Agent came across as very leery. Which for a women on her own is very concerning. What they don't tell you is that if you withdraw the property for any reason they will charge you withdrawal fee! They should be upfront about this! Not sneaky! Unprofessional would avoid!
Joy · 17 August 2024
★★★★★ 1/5
TrustpilotI'd be wary of using these
I'd be wary of using these, extremely unprofessional and it comes from how it's run. Sarah, the manager overvalued my property by 50k so I'd chose them, she wss very convincing and unfortunately wasted my time and effort. Absolute s*** show, they have lost me so much time, effort and money. Not to mention them slagging my house off to viewers and caught doing so on my ring door bell. The only one in there who showed any professionalism was Teddie. Unless you use him give them a very wide berth.They dont deserve 1 star
Michelle · 14 September 2022
★★★★★ 1/5
TrustpilotHad a viewing with Hunter
Had a viewing with Hunter, the agent who were representing the property is apparently green handed and has very limited knowledge of the room. Pretty disappointed.
Nolwenn · 21 July 2025
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
