Trusted Agent profile · Oxford

Finders Keepers Oxford reviews

★★★★★ Great

248 reviews across 2 platforms

122 London Road, Oxford, OX3 9AX

Finders Keepers's office in Oxford, at 122 London Road, is rated 4.3 out of 5 across 248 reviews on two platforms, including 206 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards, one of three awards Finders Keepers won in 2026.

Google logo

4.7 / 5

206

Reviews on Google

This office

Trustpilot logo

42

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Finders Keepers, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Oxford office, from every platform, shown as written. First names only.

5/5

Google

The staff at Finders Keepers has been outstanding to work with whilst looking for a property to let. They have responded to everything question quickly and have been friendly and helpful throughout the process.

Robert · 14 June 2023

Agent replied · 13 June 2024

Thank you for this superb review! Victoria (FK)

5/5

Google

Hannah was brilliant. Very friendly and knowledgeable.

John · 15 June 2019

Agent replied · 13 June 2024

Hi John, thank you for this great review for Hannah and our Headington office, she will be thrilled. Anna (FK)

5/5

Google

Finders and keepers is one of the most trusted and well-respected names in property. Their unrivalled market knowledge helps people rent a property, providing exceptional standards of service. What makes the difference , is that you gain the satisfaction from a very professional service. Good interaction and excellent communication with staff.

Konstantinos · 14 June 2020

Agent replied · 13 June 2024

Hi Konstantinos, thank you for posting this great review for our Headington team. Anna (FK)

3/5

Google

Once we signed, the house is beautiful. Our property manager (Hannah) is wonderful and fixes everything amazingly fast. The repair-people we've met have been great. Honestly, best service I've had from an estate agent ever. BUT Very stressful to sign the contract, prove income, etc. Felt pressured and mistrusted the whole way.

Jim · 15 June 2019

Agent replied · 13 June 2024

Hi Jim, thanks for your review. It's great to hear that you're enjoying living in your home and that Hannah has been helpful. I'm sorry to read you felt the initial process was too pressured - I'll be sure to feed this back to the team. Victoria (FK)

5/5

Google

I’m very happy with the service that Finders Keepers have provided over the years. They have been consistent, reliable and easy to contact when needed. All members I have dealt with have been friendly, professional and helpful. I would recommend their service to both tenants and landlords alike.

Sheila · 14 June 2020

Agent replied · 13 June 2024

Hi Sheila, thank you very much for this great review, we aim to provide all the things you mention and appreciate that you recommend our services. Anna (FK)

5/5

Google

Excellent experience so far - we are particularly happy with the flexibility Finders Keepers have shown in all our requests and the promptness with which they are attending to our needs. We would recommend Finders Keepers without reserves! We are being served by the Oxford Headington branch.

Sirgpap · 14 June 2020

Agent replied · 13 June 2024

Hi Sirgpap, thank you for this fantastic review for our Headington office, they will be so pleased. Anna (FK)

5/5

Google

The only letting agents in Oxford who responded to my emails, proactively offered recommendations on properties, and answered all my questions. Thank you for your help!

Padmini · 14 June 2023

Agent replied · 13 June 2024

Thank you for this feedback, it's great to read! Victoria (FK)

1/5

Trustpilot

FRAUDSTERS AND LIERS!

Liers and con artists!£1350 a month for a house with mice (apparently just part of living in the country so not dealt with), no working shower or bath! As previous reviewer stated, blamed us for their cheap workmen who after more than a year and a number of tenants couldn’t stop the shower leaking through the ceiling over the Exposed live wires of the unsafe lights!Told us when we moved in what things were going to be fixed and they never were, and then found out from neighbours THEY GIVE KEYS TO CONTRACTORS TO ENTER THE PROPERTY WHILST YOURE NOT THERE!!!!

Mr · 6 September 2019

1/5

Trustpilot

FRAUDSTERS AND LIERS!

Liers and con artists! £1350 a month for a house with mice (apparently just part of living in the country so not dealt with), no working shower or bath! As previous reviewer stated, blamed us for their cheap workmen who after more than a year and a number of tenants couldn’t stop the shower leaking through the ceiling over the Exposed live wires of the unsafe lights! Told us when we moved in what things were going to be fixed and they never were, and then found out from neighbours THEY GIVE KEYS TO CONTRACTORS TO ENTER THE PROPERTY WHILST YOURE NOT THERE!!!!

Mr · 6 September 2019

5/5

Google

We've been tenants with Finders Keepers for about 6 years now and have always found them to be very good. Over the years I've rented places with a number of different agents in Oxford and can easily say they are up there (with one other) as the best we've dealt with. Whilst part of it is that we're very lucky to have a great landlord, it is also the case that the team at Finder's Keepers have always been very responsive whenever we've had any maintenance issues with the property. Importantly, they are supported by a great team of tradesmen so whether it's fixing issues, carrying out safety inspections, or just general maintenance it's been a positive experience for us whenever anyone has come to work at the property.

Richard · 15 June 2019

5/5

Trustpilot

A really good company to rent from

A really good company to rent from. I have found the perfect house and they were extremely accommodating in helping me find it. Emma, in particular, is a lovely real estate agent who helped me find somewhere in East Oxford - she was so kind and professional. The company is lucky to have her on team.

Charlotte · 3 July 2023

5/5

Google

Best agency in town. Very welcoming, helpful and efficient. Also got some French speaker which is definitely a plus. I strongly recommend them

Victor · 14 June 2023

Agent replied · 13 June 2024

Thank you for taking the time to leave this review, the team will really appreciate it! Victoria (FK)

5/5

Google

Finders keppers' response are always very quick, especialy for the emergencies.

Nathan · 15 March 2024

Agent replied · 13 June 2024

Thank you for leaving this five-star review for our East Oxford team! Joanne (FK)

5/5

Google

I'm completely a newcomer to Oxford. It's FindersKeepers who made my relocation so easy. I'm satisfied with the professional and considerate service provided from FindersKeepers team. It's so amazing that the team could identify and provide me a cosy flat within my tight budget, distance of my taste to my office, all things are brilliant. What I like most is the smiles on everyone's face, always give me a feeling of a gentle breeze caressing me. They always responds promptly to any questions, and then find the right answer I'm looking for. That's why I'd like to write my feeling down, and wishing it may be an assistance to your possible relocation in the future.

Babamama · 15 June 2017

5/5

Google

Having had experience of other letting agents in both Oxford and Cambridge I can honestly say there is none to compare with Finders Keepers! They deserve their place as market leaders not only for the brilliant service they provide as a matter of course, but for the way they consistently exceed expectations and genuinely care about their clients, the tenants and the properties they look after. Their courteous and efficient staff are in my experience unsurpassed both in Student Lettings and Professional Lets. I first came to them when the poor systems of another local agent had led to the complete breakdown of trust with my tenants and in the very recent past they have given crucial advice in relation to a property being badly managed by another agent elsewhere in the country. Their infectious enthusiasm for and deep expertise in all property matters was evident at the recent superb Property Intelligence Seminar which provided practical and financial advice and information in the light of Brexit. It is a privilege to be be able to say they represent me.

Patricia · 15 June 2017

5/5

Google

The team were very helpful and quick to respond.

Katherine · 14 April 2024

Agent replied · 13 June 2024

Thank you for leaving a five-star review for our East Oxford team! Joanne (FK)

5/5

Google

Very kind and professional, quick to respond and fix issues, even to accommodate my schedule. Thanks particularly to Adrian.

Sabine · 18 August 2023

Agent replied · 13 June 2024

We're pleased to read this great five-star review for our East Oxford team, many thanks. Joanne (FK)

5/5

Google

Finders Keepers are the best letting agents I have had experience with to date. They were fast, efficient, polite, and they went out of their way to get the answers to my questions. I would definitely try to rent with them again.

Davy · 14 June 2020

Agent replied · 13 June 2024

Hi Davy, thank you for this great review, we are pleased that we were able to find you your new home and wish you lots of happiness in it. Anna (FK)

5/5

Google

I was given the task of looking for a four bedroomed house for some visiting academics. As I was told the beginning of September most places were gone and it was a nightmare trying to find anywhere. However, I found Carol Tidy-Stevens at Finders Keepers so helpful and she did over what her job entails to help me find somewhere and I am very grateful to her for that! She emailed daily with updates and even asked other branches if they had anything suitable. I went to all the agencies you could imagine and the only place I received help was Finders Keepers. Now I am looking for a two bedroomed property and wouldn't imagine going anywhere but to Carol to help me find the perfect property.

Lnevay · 16 June 2015

5/5

Google

Great agency! They were nice and helpful in discussing our priorities. We were contacted and got a viewing very quickly!

Mariana · 14 June 2023

Agent replied · 13 June 2024

Thank you for this 5-star review for our East Oxford team! Victoria (FK)

5/5

Google

I found the service that I received extremely helpful and any queries I had were answered quickly and professionally.

Robster · 14 June 2023

Agent replied · 13 June 2024

Thank you for leaving this five-star review for our East Oxford team - Joanne (FK)

1/5

Trustpilot

Landlords beware

Landlords beware. Dont instruct this company.

Ms · 11 July 2025

5/5

Google

We recently rented out a property from Finders Keepers in Oxford and had evenrything sorted out really well. They had everything organised and handed over keys and documents without any hastle at all. Would definately recommend them !

Phani · 14 June 2020

Agent replied · 13 June 2024

Hi Phani, thank you for taking the time to post this great review, we really appreciate it. Anna (FK)

5/5

Google

We rent a nice property from finders keepers and throughout the process the staff have been very friendly and helpful. Would recommend this letting agency!PositiveResponsiveness, Quality, Professionalism

Daniel · 14 June 2022

Agent replied · 13 June 2024

Thank you for this five-star review and for recommending our East Oxford team! Joanne (FK)

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Finders Keepers's Google reviews

Questions about Finders Keepers Oxford

Has Finders Keepers won any awards?

Yes. In The Trusted Agent 2026 awards: Finders Keepers, Oxford won Trusted Agent; Finders Keepers, Banbury won Trusted Agent; Finders Keepers, Witney won Trusted Agent.

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