Every review we hold for the Oxford office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotLuke will go a long way
Luke is a lovely young man, very knowledgeable and came prepared with a couple of issues to the property with certificates, quotes and also answered every question. There was no sense of urgency to rush the viewing. It would be great if all agents were like Luke.
Mrs · 4 September 2026
★★★★★ 5/5
GoogleWe viewed a property with Chancellors at the start of the month with James Baker. James was very helpful and extremely friendly. He brought the property details with him printed for us and answered all of our questions with no hesitation. …
NAOMI · 17 February 2026
Agent replied · 22 January 2026
Thank you Naomi for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 5/5
GoogleWe had such a great experience with Ibrar at Chancellors. He helped me and my partner find our first rental property and made the whole process so easy and stress-free. Ibrar was always friendly, quick to respond, and really supportive throughout. We’re so grateful for Ibrar and the rest of the teams help
Emily · 3 November 2025
Agent replied · 10 November 2025
Thank you emily for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 5/5
TrustpilotGreat service
Aysha was very helpful from the minute go. Any questions that needed answering she knew the answers to the question. Also was very quick to call back on any updates we were waiting on. Great service 😊
Michael · 17 March 2026
Agent replied · 20 March 2026
We appreciate you taking the time to share your positive experience. We're so pleased to hear that you found the service helpful and the responses quick.
★★★★★ 5/5
GoogleI am having a wonderful experience working with Charlie at Chancellors for my new home application process. From the outset, Charlie is professional, attentive, and genuinely committed to ensuring the process went smoothly. He keep me inform every step of the way, answered all my questions promptly, and make sure all details taken care of. His customer service is outstanding, and I feeling well-supported throughout my entire experience with Chancellors. I highly recommend Charlie and Chancellors for anyone looking for a reliable and efficient service.
Thank you again, Charlie!
Sapna · 18 December 2024
Agent replied · 23 December 2024
Thank you so much for your kind words, Sapna! We're thrilled to hear about your wonderful experience with Charlie. Our team strives to provide outstanding service, and it's great to know that Charlie was able to support you throughout your home application process. We appreciate your recommendation and look forward to assisting you again in the future!
★★★★★ 5/5
GoogleAfter many months of looking, and even months to close the deal, we've found our perfect house thanks to Ronaldo and Alex! Ronaldo arranged most of our viewings and he was super warm, friendly and supportive which made a world of difference as first timers. We were able to enjoy the experience and appreciated that he gave us enough information to feel confident in our decision. Alex was also very efficient and on top of things which really sped things along. We truly felt we were in good hands as he doesn't miss anything.
Some of the other Chancellors agents were either not as friendly, mixed up appointments without apology, or left our emails and calls unanswered during delays in the chain. So we're really glad that we mainly worked with Ronaldo and Alex.
Sherin · 16 December 2024
Agent replied · 22 October 2024
Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 5/5
TrustpilotI cannot fault Maria
I cannot fault Maria; she virtually held my hand through the entire sale process and was a shoulder to lean on when it felt that we were never going to get there! It was so helpful having a key point of contact and I can't thank Maria enough for her help and support! It's also very much appreciated to have someone on hand whenever I had a question.
Jo · 19 March 2026
★★★★★ 5/5
TrustpilotThe best agent
I would like to see a big thank you to Chancellors Letting Agent south east management team. Dana to be precise - this is a thank you for all your hard work and patience. I would also like to say thank you to Maya, John, and Liberty. They always attend to my call and every issue I have at the Property. I have used different Letting agencies overtime but the experience I have had with Chancellors has been easy and seamless. Their communication level is clear, respectful, and very understanding. If you are looking at renting or buying a property go to Chancellors - the entire team are trustworthy and of great help.
Joan · 21 November 2025
★★★★★ 5/5
GoogleI recently purchased my first home through Chancellors Headington Branch, and I couldn’t be more grateful for the outstanding service I received from their team, especially Alex Dimopoulos and Jack Williams. They were incredibly supportive and efficient, making the whole experience feel seamless. The purchase process was completed in under three months, which I know from my colleagues' experiences with other agents is exceptionally fast! Chancellors truly stands out for its dedication and professionalism, and I highly recommend them to anyone looking to buy a home. Thank you to the entire Chancellors Headington team for your guidance and support!
Givani · 4 November 2024
Agent replied · 11 November 2024
Thank you Givani for giving our Chancellors - Headington Estate Agents branch this fantastic rating and review. We are delighted that you had such a great experience with us. We will be sure to pass this onto the team for you.
★★★★★ 5/5
GoogleWe (me and my family) have been looking for an accommodation in and around Headington. No need to say how stressful and frustrating process it is, meeting the requirements of your and your family. Safe and healthy environment with nice commute was our priority. We have been looking for almost six months. Finally I have to say, Chancellor have provided the best service. In particular, we would like to thank Jude Boag-Matthew for helping through the process, explaining the task in hand and about the require documents and other steps. In short making it a smooth and really fast process. We have finally secured our next accommodation and all thanks goes to Jude.
Awaneesh · 28 October 2024
Agent replied · 11 November 2024
Thank you Awaneesh for giving our Chancellors - Headington Estate Agents branch this fantastic rating and review. We are delighted that you had such a great experience with us. We will be sure to pass this onto the team for you.
★★★★★ 5/5
GoogleI had an excellent experience working with Ibrar during our recent rental process. From the initial viewing through to securing the property, everything was handled professionally and efficiently.
The agent was always responsive, approachable, and willing to help with any questions we had. Their guidance throughout the application process was particularly valuable and made everything smooth and straightforward.
Thanks to their support, we were able to secure the property successfully, and I would highly recommend their service to others.
Sajad · 3 April 2026
Agent replied · 17 April 2026
Thank you so much for your wonderful feedback, Sajad! We're thrilled to hear that you had an excellent experience with Ibrar during your rental process at Chancellors - Headington Estate Agents. Our team is dedicated to providing professional and efficient service, and it's great to know that we met your expectations. We appreciate your recommendation and look forward to assisting you again in the future!
★★★★★ 5/5
GoogleLauren was fantastic to work with during our property search. She kept us well-informed at every stage and made the entire process smooth and enjoyable. Her professionalism and friendly approach made a great difference to what can be a stressful time. Thank you, Lauren, for your excellent support.
Andrea · 8 November 2025
Agent replied · 10 November 2025
Thank you Andrea for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 5/5
TrustpilotFrom day one when i enquired about the…
From day one when i enquired about the property, Hanna has been fantastic, quick to respond and on time, even when i was running late she was patient and i believe she is a great negotiator and yes she is energetic
Mr · 4 September 2026
★★★★★ 5/5
TrustpilotWe cannot recommend Maedeh highly…
We cannot recommend Maedeh highly enough. We are currently in the process of buying our new home, and with delays and complications surrounding the sale of our existing house and flat, it has been a particularly stressful process.
Rayna · 22 September 2026
★★★★★ 5/5
GoogleI recently had to go through the always complicated and stressful process of selling a property, finding another one at the same time. I have been lucky enough to have Chancellors Headington, and in particular Jack, looking over this issue with great professionality, punctuality and more importantly, honest pragmatism. Now, for my (relative) piece of mind, we have solid offers in place and we are moving on with solicitors. My experience has been absolutely great so far: highly recommended.
Marco · 21 October 2024
Agent replied · 11 November 2024
Thank you Marco for giving our Chancellors - Headington Estate Agents branch this fantastic rating and review. We are delighted that you had such a great experience with us. We will be sure to pass this onto the team for you.
★★★★★ 5/5
TrustpilotAlways have a good experience dealing…
Always have a good experience dealing with Ben. Reliable, informative, professional and gets the task completed. Whether it’s finding suitable tenants, helping with payment complications, advising on tenant complications… Ben is always positive and helpful! Thank you, so appreciated!!
Sasha · 10 September 2026
★★★★★ 5/5
TrustpilotAn excellent estate agent!
Jay was polite and responsive to our enquiry. He was down to earth and his authentic self which we appreciated. He clearly had developed a good professional relationship with the vendors. He was very clear about the situation with this property and its owners which was helpful. He talked to us knowledgeably about the local housing market. He arrived promptly for our viewing.
Linda · 19 March 2026
★★★★★ 5/5
GoogleWhen my wife studied in Oxford from 2017 to 2020, she rented her lovely apartment through Chancellors-Headington. In 2024, our family returned, and Mr. Charlie Howlett was extremely helpful in finding a property for us. Since we arrived in Oxford in late August, when fewer properties were available, and were eager to move in as soon as possible, Charlie patiently took care of our needs, found suitable properties, and responded to our questions quickly and thoughtfully. Thanks to his efforts, we successfully moved into a wonderful house within a week. Overall, he’s a great person working at a great letting agency.
å®‹åŠ é›· · 22 September 2024
Agent replied · 22 October 2024
Dear å®‹åŠ é›·,
Thank you for taking the time to leave us a 5-star review. We are glad to hear that we were able to assist you and your wife with your property needs in Oxford both in the past and present. Charlie Howlett is indeed an exceptional member of our team, and we are thrilled to know that he was able to provide you with the highest level of service during your recent property search in Oxford. We always strive to respond quickly and thoughtfully to our customers' needs, especially during the challenging times when properties are in high demand. Once again, thank you for choosing Chancellors - Headington Estate Agents, and we look forward to serving you and your family in the future.
Best regards,
Chancellors - Headington Estate Agents
★★★★★ 5/5
GoogleNavigating the private lettings market in Oxford has been challenging for our family, particularly as we transitioned from years of living in Oxford University student accommodation. It was a relief to have a very professional agency as Chancellors which showed us a range of properties, were very prompt in their communications, efficient in organising viewings, and transparent in their guidance. I must particularly commend Charlie and Jude from the Chancellors Headington office who were incredibly helpful and kindly supported us in finding a suitable property.
Thupten · 22 September 2024
Agent replied · 22 October 2024
Dear Thupten Kelsang,
Thank you for sharing your experience with Chancellors - Headington Estate Agents. We are thrilled to hear that we were able to provide you with the high level of service that we aim to provide all of our clients.
Navigating the private lettings market in Oxford can certainly be challenging, and we understand the importance of finding the right property for your family's needs. We are delighted to learn that our team, especially Charlie and Jude, were able to make the process easier for you by being professional, prompt, and efficient in their communications and property viewings.
Your kind words are greatly appreciated, and we will be sure to pass along your commendation to Charlie, Jude, and the rest of our team. We look forward to continuing to provide you with excellent service in the future.
Best regards,
Chancellors - Headington Estate Agents
★★★★★ 5/5
GoogleWe have recently rented a property through Chancellors, and whilst some areas left us feeling frustrated (the lettings hub mainly!) Overall we had a positive experience and this is mostly down to Charlie. Charlie showed us the property, answering a million and one questions and following up with any he didn’t know on the spot. Charlie was always quick to respond, professional and a great contact throughout this process. When passed to the head office, delays in responses increased but Charlie (even though technically we weren’t under his care at this time) made sure to follow up on any queries we had. He also checked in after all was complete to make sure we had everything we needed. He is a credit to the team and my 5 stars is based on my experience with him directly.
Danielle was one of our contacts at head office, responses were delayed at times, but when we did speak to Danielle, she was friendly, informative and professional.
I’m not in a rush to move again, but when I do, I would be happy to do so with this team.
Sarah · 22 September 2024
Agent replied · 22 October 2024
Dear Sarah,
We are delighted to hear that your experience with Chancellors - Headington Estate Agents was mostly positive and that Charlie was able to provide you with a great service. We pride ourselves on having a team of dedicated professionals who are committed to making your property journey as smooth as possible.
We apologize for any frustration caused by our Lettings Hub and any delays in responses from our head office. We appreciate your comments regarding Danielle and will ensure that she receives the recognition she deserves.
Thank you for taking the time to write this review and for considering us for your future property needs. We look forward to working with you again.
Best regards,
Chancellors - Headington Estate Agents
★★★★★ 5/5
GoogleI had an excellent experience with Chancellors letting estate agency from start to finish. Our agent Ibrar was professional, responsive, and incredibly helpful throughout the entire process. He made everything straightforward, answering all my questions promptly and guiding me through each step with clarity.
Nidhin · 21 November 2025
Agent replied · 22 November 2025
Thank you Nidhin for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 5/5
GoogleI found Chancellor letting agency very useful and helpful. Looking for an accommodation especially from far away can be demanding and frustrating.
This problem was particularly solved by Jude Boag Mathew , one of the staff of chancellor who is patient, caring and understanding. He encouraged me to persevere and looked at the problem from a different angle.
Here I am now with my new found world class home in Oxford all the way from Scotland . All thanks to Chanceller letting agency and most especially to Jude Boag
Christopher · 23 August 2024
Agent replied · 22 October 2024
Thank you Christopher for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 5/5
GoogleWe are currently in the process of purchasing our first home with the help of Jack Williams at Chancellors Estate Agents in Headington, Oxford , and we couldn't be more pleased with the experience so far! Jack has been exceptionally professional, knowledgeable, and supportive throughout the entire journey.From our initial inquiry to navigating the complexities of buying a home, Jack's dedication and attention to detail have been outstanding. He is always available to answer our questions, provide valuable insights, and guide us through each step with patience and clarity. His expertise has made the process smooth and stress-free.Jack's commitment to customer satisfaction is truly commendable. He goes above and beyond to ensure we find the perfect home, and his friendly, approachable nature has made us feel at ease during what could have been a daunting process.Thank you, Jack, for your ongoing support and assistance. We highly recommend Jack Williams and Chancellors Estate Agents in Headington to anyone looking to buy or sell a property. A true five-star service!
Kalum · 23 August 2024
Agent replied · 22 October 2024
Thank you Kalum for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 5/5
TrustpilotMy appreciation of Hannah Rae at Chancellors Estate Agent in Oxfordshire
Hannah Rae has been a kind and efficient senior sales consultant at Chancellors Estate Agents in Oxfordshire who has been able to keep me updated with regular phone calls and messages around viewing arrangements and contractual arrangements.
Julie · 4 September 2026
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.