Every review we hold for the Oxford office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleLauren is a very professional and considerable sale, very helpful!
Oliver · 10 March 2026
Agent replied · 10 October 2026
Thank you so much for your kind words, Oliver! We're delighted to hear that Lauren was able to assist you in such a professional manner. At Chancellors - Headington Estate Agents, we strive to provide exceptional service, and it’s wonderful to know that you found it helpful. We look forward to assisting you again in the future!
★★★★★ 5/5
GoogleAs a satisfied customer, I cannot praise Frankie Poole's exceptional service at Chancellors enough. Frankie's commitment to her customers is truly remarkable; she goes above and beyond to respond promptly to emails, even during after-hours. She is a genuine superstar. My experience with Frankie has been seamless and stress-free. I highly recommend her for anyone seeking outstanding service in the property letting. Thank you, Frankie, for your dedication and exceptional support! ⭐️⭐️⭐️⭐️⭐️
Kalpa · 30 December 2023
Agent replied · 25 October 2024
Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 5/5
TrustpilotGreat communication throughout the sale…
Great communication throughout the sale process on a regular basis and if felt like the team were taking a genuine ownership of the sale itself. Everyone I spoke to were extremely helpful and Jay did a fantastic job to enable us to get to the right conclusion.
Mark · 20 May 2026
Agent replied · 23 May 2026
We appreciate you sharing your positive experience! We're so glad to hear our team provided great communication and took ownership of your sale. Thank you for your feedback!
★★★★★ 5/5
GoogleLauren and the team was amazing throughout the process and her dedication to solve problems and make you feel better is amazing. Thank you
Sanni · 15 October 2025
Agent replied · 22 October 2025
Hi Sanni, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
★★★★★ 5/5
GoogleThank you to Jack you have been a star; patient, accommodating and so informative. Your professional but friendly manner has been a pleasure to work with during our house hunting period!
Eileen · 22 July 2025
Agent replied · 25 July 2025
Hi Eileen, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
★★★★★ 5/5
TrustpilotHi to everyone at chancellors am please…
Hi to everyone at chancellors am please to let you know that am very happy with the service I have been receiving from you lot I would recommend you to any one thank you so much for everything to the head office of chancellors and also hey on wye chancellors also to Jared and Becky for all there help from John kemp
Jonny · 1 September 2026
★★★★★ 5/5
TrustpilotIbra was a great help when looking for…
Ibra was a great help when looking for out rental property. Had some issues with viewings that were quickly resolved, great communication!
Miss · 20 October 2025
Agent replied · 22 October 2025
We are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
★★★★★ 5/5
TrustpilotEasing the daunting process of buying
Kashan was very helpful and thorough, taking me through the unfamiliar process of buying with such clarity and patience, making me feel much more confident about it all.
Mr · 21 May 2026
★★★★★ 5/5
GoogleIbrar Hussain was really helpful and nice, makes an otherwise stressful experience a lot better! Thank you for helping me get a lovely flat :)
Gargi · 5 September 2025
Agent replied · 8 September 2025
Hi Gargi, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
★★★★★ 5/5
GoogleIt's been a great and seamless experience with Chancellors on the processes of renting a property. Thanks to Ibrar Hussain and other team members.
Kehinde · 15 September 2025
Agent replied · 22 September 2025
Hi Kehinde, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
★★★★★ 5/5
TrustpilotChancellors look after my three flats…
Chancellors look after my three flats for a few years now. They are proficient and responsive. I am mostly in direct contact with Mr Andrew Jourdain and Mr Will Jones, both extremely helpful. The team has my grateful thanks and I highly recommend chancellors.
Shahram · 13 May 2026
Agent replied · 23 May 2026
We are so pleased to hear of your positive experience with our team over the past few years. We truly appreciate your kind words and recommendation!
★★★★★ 5/5
TrustpilotThe bookings viewing process was quick
The bookings viewing process was quick. We met kashan who viewed the property to us . He was very polite very kind , friendly and professional .what stood out the most his willingness to answer all my question .i highly recommend kashan anyone who looking for property. Thank you for your outstanding service. Thank you so much kashan helping us
Jasbir · 27 August 2026
★★★★★ 5/5
GoogleThe Chancellors team in Headington did an outstanding job with regards to our sale and purchase. They quickly found a buyer for our house, and then facilitated the whole transaction process. I strongly recommend them.
Rafal · 10 July 2026
Agent replied · 10 October 2026
Thank you so much for your wonderful feedback, Rafal! We are thrilled to hear that the Chancellors team in Headington was able to assist you effectively with your sale and purchase. Your recommendation means a lot to us, and we're glad we could facilitate a smooth transaction process for you. If you need any further assistance in the future, please don't hesitate to reach out.
★★★★★ 5/5
TrustpilotTom has been totally professional…
Tom has been totally professional throughout our dealings. He has been most accommodating with viewings. He has provided us with great advice and is extremely helpful.
B · 21 May 2026
★★★★★ 5/5
GoogleChancellors and specifically Olivia from the Headington branch couldn't have been more professional with their customer service. Emails were prompt and any queries that I had were answered extremely quickly. Olivia kept in contact with myself throughout the application process and made the process easy to understand. It can be a stressful time when trying finding a new home (especially in Oxford) but Olivia made the process straightforward and a lot less stressful.
Thank you Olivia & Chancellors. I would definitely recommend the service to others.
Andrew · 26 October 2022
Agent replied · 25 October 2024
Thank you Andrew for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 4/5
GoogleThis is the second year when I was seeking support from Chancellor's.
After last year disappointment, this year's struggle to find new property we finally met the most wonderful agent - Olivia who presented with high value services, high value professionalism and become my, and my relatives Angel 😇.
Olivia provided us with wonderful support, quick response and amazing professionalism.
Despite previous negative experience Olivia made me feel valued and I definitely would like to recommend her services and Chancellors support.PositiveProfessionalism
Ewa · 26 October 2022
Agent replied · 25 October 2024
Hi Ewa, thank you for taking the time to get in touch, we are very disappointed to read of your concerns. So that we can investigate this, please could you contact us via directors@chancellors.co.uk with the details? Many thanks.
★★★★★ 5/5
GoogleMr Jonathan Pincott and his team made the whole process of letting my property very stress free and their service is excellent. Thank you for everything.
Ali · 9 August 2025
Agent replied · 8 September 2025
Hi Ali, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
★★★★★ 5/5
GoogleReece was really nice during the house viewing, answering all my questions and was very helpful putting all the process going. From the house viewing to advising and explaining all the process to go through for buying, he explained me every step, making me feel confident with my decision.
Ana · 18 October 2024
Agent replied · 25 October 2024
Thank you Ana for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 5/5
TrustpilotLauren Stearman.
We recently were shown some properties by Lauren who was very professional, knowledgeable and easy to talk to. Lauren quickly understood what we were looking for and clearly explained the current state of the housing market. We had great confidence in her comments and suggestions about properties and would highly recommend her to anyone seeking to buy or sell property.
P · 19 August 2026
★★★★★ 5/5
GoogleIulia was very efficient and flexible who understands clients needs and concerns. My first viewing of a property was messed up by some misunderstanding on the part of the letting negotiator. When I enquired again about the same property, Iulia took it upon herself to help resolve the situation. We have now started the letting process and we will move into the property in 2 months time.
Rachelle · 26 October 2023
Agent replied · 25 October 2024
Hi Rachelle, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
★★★★★ 5/5
GoogleThe team at Chancellors have been helpful, polite and professional during our search for a new rental. Freya has been my main contact as well as Frankie and Harry and they are a lovely team. I have been given good advice, kept informed and best of all, found a new place to call home through them. Thankyou, Bev
Parish · 28 April 2024
Agent replied · 25 October 2024
Thank you for leaving us this great review Parish , we will be sure to pass this fantastic feedback onto the relevant person. We are delighted that you had such a great experience with us!
★★★★★ 5/5
TrustpilotI have used Chancellors for many years…
I have used Chancellors for many years as a Landlord. I can recommend them as a great company to work with. Recently i have been working with Chelsey Mitchell who has been extremely helpful and made my life so much easier. Many thanks. I also had dealings with Jason who has been very helpful too.
Mr · 21 January 2026
Agent replied · 22 January 2026
Thank you, we are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 5/5
GoogleAlex and the team were so great. They guided me through the whole sales process. We’re very attentive and quick to respond and helpful. They answered all my questions and queries promptly. I would highly recommend them as an estate agent for a property sale. Thanks
Jonathan · 19 October 2024
Agent replied · 25 October 2024
Thank you Jonathan for giving our Chancellors - Headington Estate Agents branch this fantastic rating and review. We are delighted that you had such a great experience with us. We will be sure to pass this onto the team for you.
★★★★★ 5/5
GoogleJack has been very helpful - the fact he is well versed in the processes of buying/selling, and well connected in the wider world of solicitors/other agents/mortgage advisors has made the process feel much less daunting. Jack provides clear instructions and is fast to respond to inquires which is much appreciated.
Rachel · 27 July 2024
Agent replied · 25 October 2024
Thanks so much for sharing your experience with us.
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