Every review we hold for the Oxford office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotCharlotte has been great throughout
Charlotte has been great throughout, she’s supported us with people viewing our home and us viewing other properties and is always enthusiastic and really gets to know the properties and what we’re looking for. Her communication is also great, she keeps us posted, follows up when she says she will and is always open and honest with her feedback which has ultimately helped us sell our home! Thank you Charlotte!
Customer · 18 May 2026
Agent replied · 23 May 2026
We appreciate your positive feedback. We're happy to hear that our support with viewings and property searches was helpful. We're glad our communication and honest feedback ultimately helped you sell your home.
★★★★★ 5/5
TrustpilotI have had a great experience at buying me new first home
I have had a great experience dealing with Chancellors, Aysha and her team, were always quick in returning any information that I requested about the property that I was buying and kept me in loop if there were any delays involving with the vendors. Once offer had been accepted they were on the ball and making it as smooth as smooth as possible between myself and all parties involved. It has been a pleasure to be purchasing my first home with Aysha and her team.
Sophie · 8 September 2026
★★★★★ 5/5
TrustpilotWe had Chante show us around our dream…
We had Chante show us around our dream house which then materialised into us being successful in renting it. From the first phone call, Chante was professional and warm in her interactions and built trust that she would find us our ideal property. During the viewings and in the subsequent communications, Chante was transparent and acted with integrity at all times, two values important to myself and I really appreciated her keeping us both updated with developments. Chante is a credit to the company and I will be recommending Chancellors to friends and family in the future. Thank you for making what could have been a long stressful experience such a pleasant, easy one!
Cadi · 21 August 2026
★★★★★ 5/5
TrustpilotI had an excellent experience working…
I had an excellent experience working with Sagarika to find a tenant who was a perfect fit for my property. She was friendly, proactive, and made the entire process as stress‑free as possible. Viewings were arranged quickly, and communication, both by email and phone, was consistently prompt and helpful. She worked incredibly hard throughout, and I can confidently recommend her to any landlord looking for someone who delivers this level of service.
Mr · 31 August 2026
★★★★★ 5/5
GoogleAs a family we’ve had a wonderful experience with Chancellors Headington. The whole team has been professional, friendly, and very responsive throughout the process.
A special thanks to Jude Boag-Matthews, who was exceptionally warm, patient, and helpful at every step, always ready to answer questions and make things easier for us. His kind and professional approach made the whole experience smooth and stress-free.
Highly recommended for anyone looking for a reliable and supportive estate agency in Oxford!
Emil · 18 October 2025
Agent replied · 22 October 2025
Thank you for leaving us this great review Emil, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
★★★★★ 5/5
GoogleI had an excellent experience working with Ibrar Hussain at Chancellors, Headington, Oxford. He went above and beyond to help me secure accommodation in less than a month, and that too in August, when finding a place in Oxford can be incredibly challenging. Ibrar was professional, responsive, and proactive throughout the process, keeping me updated and making everything as smooth as possible. Thanks to his dedication, I will be able to move in quickly in early september without stress. Highly recommended!
Priyank · 18 August 2025
Agent replied · 8 September 2025
Hi Priyank, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
★★★★★ 5/5
TrustpilotWe sold our house through Chancellors…
We sold our house through Chancellors who were very accommodating, helpful and guided us through what was a challenging time. Simon & Aysha were both always on hand to answer our queries and offer sensible practical advise. Nothing was too much trouble and the whole process from listing to accepting an offer was just 7 weeks! We would have no hesitation recommending Chancellors in Chipping Norton.
Cornerstone · 19 August 2026
★★★★★ 5/5
TrustpilotI expected a big agency in Oxfordshire…
I expected a big agency in Oxfordshire to be hard to reach, but Chancellors Headington were the opposite - super easy to communicate with.Even when things went quiet on the paperwork side, they always came back quickly with answers and kept everything moving. No loose ends.
Favour · 15 May 2026
Agent replied · 23 May 2026
We are so pleased to hear about your positive experience with us. It's wonderful to know our communication and efficiency met your expectations. We truly appreciate your kind words and recommendation!
★★★★★ 5/5
TrustpilotJessica is very professional and easy…
Jessica is very professional and easy to communicate with. She has all the important information ready to go, and usually answers all your questions before you even need to ask them! The team in general are super responsive and make it easy to work with them.
AHG · 13 May 2026
Agent replied · 23 May 2026
We appreciate your positive feedback! We're delighted to hear our team member was professional and communicative, and that our team was responsive. Thank you for sharing your experience.
★★★★★ 5/5
TrustpilotUnwaveringly professional, efficient, and effective
We were pressed for time, faced a tight turnaround, and encountered a number of spanners in the works. For months on end, Jamie was unstintingly responsive, proactive, and organised. Not once in the protracted process did he drop the ball. I am incredibly impressed with his professionalism and effectiveness, and I could not recommend the office highly enough.
Advait · 28 August 2026
★★★★★ 5/5
TrustpilotI had a great experience with Luigi…
I had a great experience with Luigi during my search for a property to purchase. He has been extremely helpful and organised and has always accommodated the requests I have made in terms of booking multiple viewings which I’m really grateful for. He has also been very attentive and regularly checked in with me during the search. Luigi is very knowledgeable and personable and is a great asset to Chancellors.
Sofia · 22 May 2026
★★★★★ 5/5
TrustpilotBrilliant support from Fern
Fern has been amazing throughout my house buying process. She has been helpful, informative and supportive, making the experience of buying my first house a little less scary and less stressful too. I cannot recommend her enough and want to thank her again for everything she has done. Thank you so much Fern!!
Phillippa · 11 September 2026
★★★★★ 5/5
TrustpilotLuke was prompt
Luke was prompt, he had an honest approach and his knowledge of the property was very good. He will make a good estate agent and I am sure will form a trustworthy relationship with the community
Mrs · 14 May 2026
Agent replied · 23 May 2026
We appreciate you sharing your positive experience. We are so pleased to hear that you found our approach honest and knowledgeable.
★★★★★ 5/5
TrustpilotI had a viewing with Odete for a…
I had a viewing with Odete for a property to let in Epwell, and I was very impressed with the service she provided. She was warm, professional, and very well presented throughout the viewing, making the whole experience comfortable and welcoming. Odete was also extremely thorough and efficient with my application, keeping everything clear and straightforward. Excellent customer service from start to finish, highly recommended!
Mr · 22 May 2026
★★★★★ 5/5
TrustpilotA good example of professionalism. Chancellors act proactively and Ella…
Chancellors act proactively and Ella Carroll is a very good representative of the company. She is very professional, smart, friendly and helpful. She has made the task of selling my house an enjoyable one.
Gillian · 14 May 2026
Agent replied · 23 May 2026
We're so glad to hear our team's proactive approach and professionalism made your house sale enjoyable. Thank you for your kind words!
★★★★★ 5/5
TrustpilotCharlie was great throughout the whole…
Charlie was great throughout the whole process of helping us secure our house. Really friendly, professional, and always quick to help with any questions. Made everything smooth and stress-free, would definitely recommend.
Mr · 15 May 2026
Agent replied · 23 May 2026
We appreciate you sharing your feedback. We are so pleased to hear that our team was friendly, professional, and helpful, making the process smooth.
★★★★★ 5/5
TrustpilotExcellent service from Mr. Hazem
Me and my partner were looking for an apartment and were fortunate to find chancellors. Mr. Hazem was extremely kind and helpful. he guided us through out the process, showed us the apartment, and explained everything clearly. We were able to find apartment within a single day.
Dikshya · 14 September 2026
★★★★★ 1/5
TrustpilotLandlord's perspective - terrible
From a landlord perspective, absolutely terrible. They picked contractors to do work which went wrong (plumbing leaks damaging my property). I replaced a shower and then a year later they told me it needed replacing again (no pushback to the contractor on my behalf). After a tenancy they started showing people round and only weeks later and having been advised to lower the rent did I discover the property had been left in a terrible state (they should have advised my after the first viewing). They also advised a tenant to change the locks (without informing me!) so at the end of the tenancy when I returned arriving late I couldn't enter and had to sleep in the car.
Simon · 13 May 2026
Agent replied · 23 May 2026
Thank you for sharing your concerns. We are truly sorry to hear about the significant issues you've faced, including property damage, communication breakdowns, and the lock change. We are reviewing these matters.
★★★★★ 5/5
GoogleFreya and Charlie were, quite simply, great. Freya identified the perfect letting for me, on the spot when I first walked into Chancellors’ Headington office on a Wednesday afternoon. Then on Friday, Charlie took me from viewing to application to acceptance as a tenant with as much time for reflection and assistance with the paperwork as I needed, all within the space of two and a half hours. Other office staff were helpful and courteous too, special thanks to Jonathan for reviewing my cover letter. All in all, outstanding.
Alex · 16 January 2025
Agent replied · 23 January 2025
Thank you so much for your wonderful review, Alex! We're thrilled to hear that Freya and Charlie provided you with exceptional service in finding your perfect letting. It's great to know that our team was able to assist you efficiently and courteously throughout the process. We'll be sure to pass on your kind words to Freya, Charlie, and Jonathan. We appreciate your feedback and look forward to helping you again in the future!
★★★★★ 5/5
TrustpilotGrateful for our property manager.
We have had a really positive experience with Chancellors. We are very grateful for our property manager, Jamie Woodman, who always acts quickly on any requests or issues we present, as well as keeping us updated with the progress of the requests. Thank you Jamie :)
Charlotte · 11 September 2026
★★★★★ 5/5
TrustpilotLuke will go a long way
Luke is a lovely young man, very knowledgeable and came prepared with a couple of issues to the property with certificates, quotes and also answered every question. There was no sense of urgency to rush the viewing. It would be great if all agents were like Luke.
Mrs · 4 September 2026
★★★★★ 5/5
TrustpilotI would like to give a big thank you to…
I would like to give a big thank you to Jamie Woodman, recently we got a broken doorhandle in our flat and Jamie commented with us clearly and made sure we are in the loop when the issue will be fixed. Thank you Jamie :)
Tamas · 21 January 2026
Agent replied · 22 January 2026
Thank you, we are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 5/5
GoogleWe had such a great experience with Ibrar at Chancellors. He helped me and my partner find our first rental property and made the whole process so easy and stress-free. Ibrar was always friendly, quick to respond, and really supportive throughout. We’re so grateful for Ibrar and the rest of the teams help
Emily · 1 November 2025
Agent replied · 22 November 2025
Thank you emily for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 5/5
GoogleI am having a wonderful experience working with Charlie at Chancellors for my new home application process. From the outset, Charlie is professional, attentive, and genuinely committed to ensuring the process went smoothly. He keep me inform every step of the way, answered all my questions promptly, and make sure all details taken care of. His customer service is outstanding, and I feeling well-supported throughout my entire experience with Chancellors. I highly recommend Charlie and Chancellors for anyone looking for a reliable and efficient service.
Thank you again, Charlie!
Sapna · 18 December 2024
Agent replied · 25 December 2024
Thank you so much for your kind words, Sapna! We're thrilled to hear about your wonderful experience with Charlie. Our team strives to provide outstanding service, and it's great to know that Charlie was able to support you throughout your home application process. We appreciate your recommendation and look forward to assisting you again in the future!
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