Trusted Agent profile · Oxford

Chancellors Headington New Homes reviews in Oxford

4.5

★★★★★ Excellent

497 reviews across 2 platforms

107 London Road, Headington, OX3 9HZ, Oxford, OX3 9HZ

Part of Chancellors, see every office.

Chancellors's office in Oxford, at 107 London Road, is rated 4.5 out of 5 across 497 reviews on two platforms, including 356 Google reviews rated 4.5.

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4.5 / 5

356

Reviews on Google

This office

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141

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the Oxford office, from every platform, shown as written. First names only.

5/5

Google

After many months of looking, and even months to close the deal, we've found our perfect house thanks to Ronaldo and Alex! Ronaldo arranged most of our viewings and he was super warm, friendly and supportive which made a world of difference as first timers. We were able to enjoy the experience and appreciated that he gave us enough information to feel confident in our decision. Alex was also very efficient and on top of things which really sped things along. We truly felt we were in good hands as he doesn't miss anything. Some of the other Chancellors agents were either not as friendly, mixed up appointments without apology, or left our emails and calls unanswered during delays in the chain. So we're really glad that we mainly worked with Ronaldo and Alex.

Sherin · 11 December 2024

Agent replied · 25 October 2024

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5/5

Google

James was great- whenever we needed his assistance he was there for us. Pleasant to be around and very respectful.

Ewa · 10 July 2026

Agent replied · 10 October 2026

Thank you so much for your wonderful feedback, Ewa! We're thrilled to hear that James was able to assist you and that you had a pleasant experience with him. At Chancellors - Headington Estate Agents, we strive to provide respectful and dedicated service, and it's great to know we succeeded! If you need anything else in the future, feel free to reach out.

5/5

Trustpilot

The best agent

I would like to see a big thank you to Chancellors Letting Agent south east management team. Dana to be precise - this is a thank you for all your hard work and patience. I would also like to say thank you to Maya, John, and Liberty. They always attend to my call and every issue I have at the Property. I have used different Letting agencies overtime but the experience I have had with Chancellors has been easy and seamless. Their communication level is clear, respectful, and very understanding. If you are looking at renting or buying a property go to Chancellors - the entire team are trustworthy and of great help.

Joan · 21 November 2025

5/5

Google

I recently purchased my first home through Chancellors Headington Branch, and I couldn’t be more grateful for the outstanding service I received from their team, especially Alex Dimopoulos and Jack Williams. They were incredibly supportive and efficient, making the whole experience feel seamless. The purchase process was completed in under three months, which I know from my colleagues' experiences with other agents is exceptionally fast! Chancellors truly stands out for its dedication and professionalism, and I highly recommend them to anyone looking to buy a home. Thank you to the entire Chancellors Headington team for your guidance and support!

Givani · 4 November 2024

Agent replied · 11 November 2024

Thank you Givani for giving our Chancellors - Headington Estate Agents branch this fantastic rating and review. We are delighted that you had such a great experience with us. We will be sure to pass this onto the team for you.

5/5

Google

I had an excellent experience working with Ibrar during our recent rental process. From the initial viewing through to securing the property, everything was handled professionally and efficiently. The agent was always responsive, approachable, and willing to help with any questions we had. Their guidance throughout the application process was particularly valuable and made everything smooth and straightforward. Thanks to their support, we were able to secure the property successfully, and I would highly recommend their service to others.

Sajad · 10 April 2026

Agent replied · 10 October 2026

Thank you so much for your wonderful feedback, Sajad! We're thrilled to hear that you had an excellent experience with Ibrar during your rental process at Chancellors - Headington Estate Agents. Our team is dedicated to providing professional and efficient service, and it's great to know that we met your expectations. We appreciate your recommendation and look forward to assisting you again in the future!

5/5

Google

We (me and my family) have been looking for an accommodation in and around Headington. No need to say how stressful and frustrating process it is, meeting the requirements of your and your family. Safe and healthy environment with nice commute was our priority. We have been looking for almost six months. Finally I have to say, Chancellor have provided the best service. In particular, we would like to thank Jude Boag-Matthew for helping through the process, explaining the task in hand and about the require documents and other steps. In short making it a smooth and really fast process. We have finally secured our next accommodation and all thanks goes to Jude.

Awaneesh · 28 October 2024

Agent replied · 11 November 2024

Thank you Awaneesh for giving our Chancellors - Headington Estate Agents branch this fantastic rating and review. We are delighted that you had such a great experience with us. We will be sure to pass this onto the team for you.

5/5

Google

Lauren was fantastic to work with during our property search. She kept us well-informed at every stage and made the entire process smooth and enjoyable. Her professionalism and friendly approach made a great difference to what can be a stressful time. Thank you, Lauren, for your excellent support.

Andrea · 8 November 2025

Agent replied · 22 November 2025

Thank you Andrea for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5/5

Google

I recently had to go through the always complicated and stressful process of selling a property, finding another one at the same time. I have been lucky enough to have Chancellors Headington, and in particular Jack, looking over this issue with great professionality, punctuality and more importantly, honest pragmatism. Now, for my (relative) piece of mind, we have solid offers in place and we are moving on with solicitors. My experience has been absolutely great so far: highly recommended.

Marco · 21 October 2024

Agent replied · 25 October 2024

Thank you Marco for giving our Chancellors - Headington Estate Agents branch this fantastic rating and review. We are delighted that you had such a great experience with us. We will be sure to pass this onto the team for you.

5/5

Google

Navigating the private lettings market in Oxford has been challenging for our family, particularly as we transitioned from years of living in Oxford University student accommodation. It was a relief to have a very professional agency as Chancellors which showed us a range of properties, were very prompt in their communications, efficient in organising viewings, and transparent in their guidance. I must particularly commend Charlie and Jude from the Chancellors Headington office who were incredibly helpful and kindly supported us in finding a suitable property.

Thupten · 25 September 2024

Agent replied · 25 October 2024

Dear Thupten Kelsang, Thank you for sharing your experience with Chancellors - Headington Estate Agents. We are thrilled to hear that we were able to provide you with the high level of service that we aim to provide all of our clients. Navigating the private lettings market in Oxford can certainly be challenging, and we understand the importance of finding the right property for your family's needs. We are delighted to learn that our team, especially Charlie and Jude, were able to make the process easier for you by being professional, prompt, and efficient in their communications and property viewings. Your kind words are greatly appreciated, and we will be sure to pass along your commendation to Charlie, Jude, and the rest of our team. We look forward to continuing to provide you with excellent service in the future. Best regards, Chancellors - Headington Estate Agents

5/5

Google

We have recently rented a property through Chancellors, and whilst some areas left us feeling frustrated (the lettings hub mainly!) Overall we had a positive experience and this is mostly down to Charlie. Charlie showed us the property, answering a million and one questions and following up with any he didn’t know on the spot. Charlie was always quick to respond, professional and a great contact throughout this process. When passed to the head office, delays in responses increased but Charlie (even though technically we weren’t under his care at this time) made sure to follow up on any queries we had. He also checked in after all was complete to make sure we had everything we needed. He is a credit to the team and my 5 stars is based on my experience with him directly. Danielle was one of our contacts at head office, responses were delayed at times, but when we did speak to Danielle, she was friendly, informative and professional. I’m not in a rush to move again, but when I do, I would be happy to do so with this team.

Sarah · 25 September 2024

Agent replied · 25 October 2024

Dear Sarah, We are delighted to hear that your experience with Chancellors - Headington Estate Agents was mostly positive and that Charlie was able to provide you with a great service. We pride ourselves on having a team of dedicated professionals who are committed to making your property journey as smooth as possible. We apologize for any frustration caused by our Lettings Hub and any delays in responses from our head office. We appreciate your comments regarding Danielle and will ensure that she receives the recognition she deserves. Thank you for taking the time to write this review and for considering us for your future property needs. We look forward to working with you again. Best regards, Chancellors - Headington Estate Agents

5/5

Google

When my wife studied in Oxford from 2017 to 2020, she rented her lovely apartment through Chancellors-Headington. In 2024, our family returned, and Mr. Charlie Howlett was extremely helpful in finding a property for us. Since we arrived in Oxford in late August, when fewer properties were available, and were eager to move in as soon as possible, Charlie patiently took care of our needs, found suitable properties, and responded to our questions quickly and thoughtfully. Thanks to his efforts, we successfully moved into a wonderful house within a week. Overall, he’s a great person working at a great letting agency.

宋加雷 · 25 September 2024

Agent replied · 25 October 2024

Dear 宋加雷, Thank you for taking the time to leave us a 5-star review. We are glad to hear that we were able to assist you and your wife with your property needs in Oxford both in the past and present. Charlie Howlett is indeed an exceptional member of our team, and we are thrilled to know that he was able to provide you with the highest level of service during your recent property search in Oxford. We always strive to respond quickly and thoughtfully to our customers' needs, especially during the challenging times when properties are in high demand. Once again, thank you for choosing Chancellors - Headington Estate Agents, and we look forward to serving you and your family in the future. Best regards, Chancellors - Headington Estate Agents

5/5

Trustpilot

Always have a good experience dealing…

Always have a good experience dealing with Ben. Reliable, informative, professional and gets the task completed. Whether it’s finding suitable tenants, helping with payment complications, advising on tenant complications… Ben is always positive and helpful! Thank you, so appreciated!!

Sasha · 10 September 2026

5/5

Google

Chancellors were great helping us navigate our move to Oxford. In particular James Baker was professional, helpful and provided a great service for us. We were very pleased with Chancellors Headington and would use them again in the future.

Owain · 10 September 2026

5/5

Trustpilot

I was dealing with a number of teams…

I was dealing with a number of teams under Chancellors, for a move in to a rental property. Amelia was following up on information/documents sent back and forth. Very professional, prompt and saw me through the process. Recomended.

Franco · 21 January 2026

Agent replied · 22 January 2026

Thank you, we are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5/5

Google

Ibrar was very professional, helpful, and responsive throughout the process. He made everything clear and straightforward, and I really appreciated his support. Thank you for the excellent service.

Ajay · 10 April 2026

Agent replied · 10 October 2026

Thank you so much for your kind words, Ajay! We're thrilled to hear that Ibrar provided you with such professional and helpful service at Chancellors - Headington Estate Agents. Our team is dedicated to making the process clear and straightforward for our clients, and it's wonderful to know you appreciated that. We look forward to assisting you again in the future!

5/5

Google

I found Chancellor letting agency very useful and helpful. Looking for an accommodation especially from far away can be demanding and frustrating. This problem was particularly solved by Jude Boag Mathew , one of the staff of chancellor who is patient, caring and understanding. He encouraged me to persevere and looked at the problem from a different angle. Here I am now with my new found world class home in Oxford all the way from Scotland . All thanks to Chanceller letting agency and most especially to Jude Boag

Christopher · 26 August 2024

Agent replied · 25 October 2024

Thank you Christopher for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5/5

Google

We are currently in the process of purchasing our first home with the help of Jack Williams at Chancellors Estate Agents in Headington, Oxford , and we couldn't be more pleased with the experience so far! Jack has been exceptionally professional, knowledgeable, and supportive throughout the entire journey.From our initial inquiry to navigating the complexities of buying a home, Jack's dedication and attention to detail have been outstanding. He is always available to answer our questions, provide valuable insights, and guide us through each step with patience and clarity. His expertise has made the process smooth and stress-free.Jack's commitment to customer satisfaction is truly commendable. He goes above and beyond to ensure we find the perfect home, and his friendly, approachable nature has made us feel at ease during what could have been a daunting process.Thank you, Jack, for your ongoing support and assistance. We highly recommend Jack Williams and Chancellors Estate Agents in Headington to anyone looking to buy or sell a property. A true five-star service!

Kalum · 26 August 2024

Agent replied · 25 October 2024

Thank you Kalum for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5/5

Google

I had an excellent experience with Chancellors letting estate agency from start to finish. Our agent Ibrar was professional, responsive, and incredibly helpful throughout the entire process. He made everything straightforward, answering all my questions promptly and guiding me through each step with clarity.

Nidhin · 21 November 2025

Agent replied · 22 November 2025

Thank you Nidhin for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5/5

Trustpilot

Supported throughout!

Honestly, all the staff at Chancellors were fantastic and so so helpful throughout our selling process, but one agent in particular was just outstanding and that was Charlotte Morgan. Her communication and support was absolutely brilliant. Even out of the office, she made sure to always get back to us. Even during times of anxiety she made us feel so settled and would be so knowledgeable with all areas of the process. She completed the final viewing of the house and got us over the line! We will forever be grateful to her and the amount of client care she offered. To the team at Chancellors, we really appreciate your time and for helping us to move on to our forever home.

Jordan · 7 October 2026

5/5

Trustpilot

As first-time buyers

As first-time buyers, we were new to the whole process and naturally felt a little nervous, but everyone at Chancellors was incredibly helpful, supportive, and quick to respond to any questions we had. Julietta deserves a special mention for always being so friendly, approachable, and helpful throughout the process. Nothing was ever too much trouble, and she made us feel at ease. We’re really grateful for all the support we received and would happily recommend Chancellors to other buyers.

Joanne · 12 October 2026

5/5

Google

Jack was a pleasure to work with. Highly communicative, understanding and patient. On the ball, which meant any handovers or transactions were completed smoothly. If you are a first time buyer I would highly recommend you request to connect to jack. And if the rest of the team are as skilled you will be in amazing hands. We also cannot thank Oliver enough who was able to hit the nail on the head with our property goals without any lag, meaning we did not miss out on any available market oppurtunities. I look forward to connecting again very soon for future investments.

Sukhpreet · 27 July 2024

Agent replied · 25 October 2024

Thank you for leaving us this great review Sukhpreet, we will be sure to pass this fantastic feedback the team. We are delighted that you had such a great experience with us.

5/5

Google

James was absolutely great with us in all viewings. He is on top of everything,he is kind, does not rush the viewings and can answer any question about the property. I would recommend James 100%.

Marta · 10 September 2026

5/5

Trustpilot

Exceptionally safe hands

Grace Betts is a a super property manager. She's calm, proactive, and very competent. She also picks up the phone! And she gets things fixed the very same day: which is completely exceptional, in our experience. We had several snarl-ups with our buy to let and Grace has sorted them all out. It's great to feel our property is being managed by such very safe hands.

Fiona · 21 January 2026

5/5

Google

I had a great experience working with Mr. Hussain for my rental application. He handled everything promptly and efficiently, and he was genuinely friendly throughout the process. When showing me the property, he was thoughtful about my needs and worked around my availability, which made everything easy and stress-free. I'd happily recommend him to anyone looking to rent. Five stars!

Q22 · 10 July 2026

Agent replied · 10 October 2026

Thank you so much for your wonderful feedback! We're thrilled to hear that Mr. Hussain provided you with such a friendly and efficient experience during your rental application process. At Chancellors - Headington Estate Agents, we strive to meet our clients' needs and make the journey as smooth as possible. Your recommendation means a lot to us, and we look forward to assisting you or anyone you refer in the future. Five stars from you is the best reward for our efforts!

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