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Chancellors Oxford reviews

4.5

★★★★★ Excellent

2,301 reviews across 3 platforms

215 Cowley Road, Oxford, Oxfordshire, OX4 1XF

Part of Chancellors, see every office.

Chancellors's office in Oxford, Oxfordshire, at 215 Cowley Road, is rated 4.5 out of 5 across 2,301 reviews on three platforms, including 628 Google reviews rated 4.3.

Google logo

4.3 / 5

628

Reviews on Google

This office

Facebook logo

3.9 / 5

351

Reviews on Facebook

Business-wide

Trustpilot logo

1,322

Reviews on Trustpilot

Business-wide

Reviews

Every review we hold for the Oxford office, from every platform, shown as written. First names only.

1/5

Google

I don’t understand these people if I am going to be honest- I send enquiries they don’t respond except when I left a fake number one time and secondly they say they accept housing benefits but all the landlords they are working with all do not accept housing benefits- these people are just confusing and very disappointing in my opinion.

Pearl · 10 July 2021

5/5

Trustpilot

I would like to say a big thank you to…

Natalia at Chancellors has been fantastic! Really helpful and she even adjusted to keep the viewing a little late in the evening as it was convenient for me after my work. So adjusting to the situation. I would like to say a big thank you to her for the excellent support. I would highly recommend using them to manage your property

Diogo · 24 April 2021

5/5

Facebook

I had brilliant experience with chancellors but especially with FIONA FENNELL she helped me with every thing in a very professional manner quality customer service was provided by FIONA FENNELL I give her ?????

Komen · 25 October 2019

Agent replied

Fiona Fennell

5/5

Trustpilot

Spot on from the start

Spot on from the start, Sam Hinton from Chancellor's Henley office has helped me with everything he could and more. Couldn't recommend him and the others at chancellor's enough.

Mr · 15 April 2021

Agent replied

Thank you for leaving us this great review Mr D, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

5/5

Trustpilot

Excellent

George has proven to be a very valuable addition to the Chancellors team in Thame. Professional, enthusiastic, helpful and excellent communication. Can't ask for more - keep it up.

N · 13 April 2021

Agent replied

Thank you N Price for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5/5

Trustpilot

The service I received was very good…

The service I received was very good and I was kept updated at regular intervals My emails and telephone calls were always responded too, normally within 1 hour

Mr · 23 June 2021

Agent replied

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5/5

Trustpilot

Brilliant Customer Service

Pleasure to deal with Marta! Extremely helpful and delivered a stress free service throughout the whole process. Would certainly recommend to anyone on the market for a property.

Mr · 22 June 2021

Agent replied

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5/5

Facebook

I recommend this asset. A great team, especially Rebecca Joel, who helped me through the steps to get a home.??????

Rusu · 14 July 2018

5/5

Google

Excellent service all round, especially professionalism, efficiency and overall helpfulness. Highly recommended.

Daniel · 30 May 2023

Agent replied · 29 July 2023

Thank you for this wonderful review Daniel. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams

5/5

Facebook

Thank you to Been Itkerd for very helpful and professional service. Have had good experience with the Chancellors so far.

Magdalena · 1 April 2018

5/5

Facebook

Aylesbury office fantastic. Especially Nathan Armstrong who's not only friendly, professional and helpful. But nothing was too much trouble. Totally recommend!

Kate · 24 October 2016

5/5

Trustpilot

This company has far exceeded my expectations

This company has far exceeded my expectations, the staff were superb. The staff were exemplary in there approach and execution. I would not hesitate to use them again.

Mr · 28 April 2021

Agent replied

Hi Mr Jackson, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

5/5

Trustpilot

Excellent service

We have been very pleased with the service from Chancellers, from the high numbers of potential buyers they generated very quickly, to the excellent communication through to completion.

Paul · 23 April 2021

Agent replied

Hi Paul, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

5/5

Trustpilot

Very friendly

Very friendly, wish I got the Fitzroy close house as I really wanted that area but, over all it was cordial and warm to search with you tx

Olutosin · 19 April 2021

Agent replied

Hi Olutosin, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

5/5

Trustpilot

Buying a house

Buying through Chancellors made the whole process stress free.They were polite and very helpful throughout the purchase. We would always go back to them to buy or sell!

Miss · 19 April 2021

Agent replied

Hi Miss Dawood, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

5/5

Facebook

Thank you to Jessica Kendall for a 5 star service - very quick turnaround for required documents. Thank you again.

Reni · 22 September 2017

1/5

Google

This should be avoided at all costs. Horrible customer service. Extremely unprofessional.

Sean · 30 April 2023

Agent replied · 29 July 2023

Hi Sean, thank you for taking the time to get in touch, we are very disappointed to read of your concerns. So that we can investigate this, please could you contact us via directors@chancellors.co.uk with the details? Many thanks.

5/5

Trustpilot

Excellent agent service

I would like to commend the agent who supported and assisted me in finding a property. She was very helpful and responded my queries instantly. Excellent service!

Mr · 2 June 2021

Agent replied

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5/5

Trustpilot

Above and beyond

Ian Newton worked above and beyond what are the usual estate agent duties, liaising with buyer/seller solicitors, keeping me regularly informed and updated. Always proactive and reassuring.

Miss · 27 May 2021

Agent replied

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5/5

Facebook

I had a brilliant call from Kassandra Hopkins who is great. She found me the best service for my circumstances and made me feel so comfortable throughout. I would 100% recommend to anyone!

Livy · 23 July 2019

Agent replied

Livy, Thank you for your feedback. Well Done Kassandra

5/5

Trustpilot

He truly cares about what you need and…

He truly cares about what you need and he is so professional. He comes highly recommended and anyone would be lucky to have him as their agent.

Ms · 21 May 2021

Agent replied

Thank you Ms Jalali for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5/5

Trustpilot

I am very really happy with your work.

I am very really happy with your work. I can see your honesty and very generous in your work. Thank you for a help and your support.

Mrs · 14 May 2021

Agent replied

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5/5

Trustpilot

Renting from overseas

The agent who help us is very responsive and helpful. We have asked so many questions and we are renting overseas. She really helped us a lot!

Ms · 8 May 2021

Agent replied

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

4/5

Trustpilot

Overall it was a smooth experience

Overall it was a smooth experience, a couple of occasions I had to follow up multiple times but this was due to delays outside of Chancellors control.

Brandon · 30 April 2021

Agent replied

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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About Chancellors Oxford

Why use Chancellors? Chancellors estate and letting agents in East Oxford opened back in 1981 and can be found on the corner of Cowley Road and Divinity Road. Our highly motivated 11-strong in-branch team boast unrivalled knowledge of East Oxford property values and are always eager to answer any questions on buying, selling, letting or renting in the area. The wide range of sales and letting services available at our East Oxford branch include free, no-obligation market appraisals, an extensive portfolio of residential and commercial properties, land and new homes, property management support, and expert investment and market advice. Locations covered Cowley, Iffley, Iffley Village, New Hinksey, Littlemore and St Clements as well as many of the smaller areas in between for your perfect solution to find an Oxfordshire property.

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