Trusted Agent profile · Oxford · Oxfordshire
Verified
★★★★★
2,301 reviews across 3 platforms
215 Cowley Road, Oxford, Oxfordshire, OX4 1XF
Part of Chancellors, see every office.
Chancellors's office in Oxford, Oxfordshire, at 215 Cowley Road, is rated 4.5 out of 5 across 2,301 reviews on three platforms, including 628 Google reviews rated 4.3.
628
Reviews on Google
This office
351
Reviews on Facebook
Business-wide
1,322
Reviews on Trustpilot
Business-wide
Every review we hold for the Oxford office, from every platform, shown as written. First names only.
5/5
GoogleThanks a lot to the Agent Jordan Gibbs for helping me in a smooth transition from India to the UK.
Thank you Shubhika for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
5/5
FacebookI had a great call from Kassandra Hopkins who is very helpful, understanding and supportive. She found for me into a very professional way the best approach for my circumstances and made me feel comfortable. I would 100% recommend her to anyone.
Thank you so much! ?? Suzy Whitley-Park
4/5
TrustpilotThe company has been known to us since…
The company has been known to us since 20/08/2016.The service has been very good .The staff have always contacted us on any issues & helped us during the course to get over very quickly & efficiently.
Thank you Rajesh for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
5/5
FacebookWell that was stressful but finally today we exchange! If it wasn’t for Nicole Puckett it wouldn’t of happened today. She got onto the solicitors and sorted things that solicitors should of known and done. I would highly recommend her and team. Thanks again
Thank you for your positive feedback regarding the speed at which contracts were exchanged. We are sure that Nicole Puckett will be very happy to hear this.
5/5
FacebookJessica Kendall has been proactive and diligent in ensuring that I receive regular updates with regards to the rent payment. Likewise, her telephone mannerism is excellent. JA Landlord
5/5
FacebookWe are very satisfied with our property manager, Francesca Deacon. We keep receiving excellent, kind and quick service. Thank you Frankie!
5/5
TrustpilotProfessional and friendly
Mitchell remained extremely professional, friendly and efficient throughout the process. He was always available to go the extra mile to keep communications up through the uncertain lockdown periods. He is a super asset to any team.
Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
1/5
FacebookMessed me and my partner around, absolutely awful service, STAY AWAY from this estate agent, they lied to us, refused to take the holding deposit, in absolutely disgusted by the way they treated me and my parter, absolutely Disrespectful
Hi Carly, thank you for taking the time to get in touch, we are disappointed to read of your concerns. So that we can investigate this, please could you contact us via customercare@chancellors.co.uk with the details? Many thanks.
5/5
TrustpilotI called to enquire about renting…
I called to enquire about renting properties in the aylesbury area, I was dealt with in a very friendly, helpful and professional manner. I look forward to hopefully working with this company in the near future
Thank you for leaving us this great review Ms Carolan, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
5/5
FacebookThe service received from Chancellors was first class and Emma Aquino was very helpful in ensuring that I get best service. It's been nothing but perfect customer servicing.
5/5
TrustpilotProfessional and helpful
All staff that we have dealt with have been professional and helpful. They were always informative and available to answer any questions promptly. Would recommend their services for anyone wanting to sell or buy property.
Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
5/5
TrustpilotHelen
Helen, gave us fast orientation and practical advice. The process with her was fast, clear and to the point. Easily the most effective agent we’ve had since looking for a house. Would recommend without hesitation.
Thank you for leaving us this great review Mrs Berhami, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
5/5
TrustpilotExcellent Customer Service - Hannah Lowe
Chancellors provided a really helpful service throughout the rental process. In particular our contact at Chancellors, Hannah Lowe, was incredibly proactive and attentive and ensured that the rental progressed smoothly and quickly, with contact throughout.
Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
5/5
TrustpilotSALES PROGRESSION
We were buying from chancellors and had a difficult chain. Karen Taylor really helped to push it along and kept in touch with all parties to make sure we got through to exchange. Thank you
Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
1/5
GoogleI definitely do not recommend wasting your time here. Agents clearly do not follow the professional conducts and treat you extremely rude. Important details were hidden till very last minute. I would only recommend to avoid them at all cost.
Hi Barbara, thank you for taking the time to get in touch, we are disappointed to read of your concerns. So that we can investigate this, please could you contact us via customercare@chancellors.co.uk with the details? Many thanks.
5/5
GoogleI highly recommend Joe Worsell. He did an excellent job. My apartment sold for over the asking price within hours of being on the market.
5/5
GoogleJay has been thoroughly professional, warm and friendly throughout. He really made the difference. No request has been too much for him. First class service.
5/5
GoogleMy sales adviser Jay was very friendly and helpful in guiding me through the process of buying a new home. I would happily recommend Chancellors
5/5
TrustpilotFeedback on the Service of Agent Luke Medlin
We had a very informative guide of our house and the agent is very helpful in helping us find a suitable house for us to buy and rent. His service is excellent and very detailed.
Hi Mr Cheung, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
5/5
FacebookI needed so advice on selling my home. Spoke to a member of your team Oliver Marsden, he was excellent. Guided me in the right direction, excellent member of your team. Would definitely use Oliver again in the future. Keep you the good work.
Thank you russell
5/5
TrustpilotRecommend
Recommend. I had a very good experience with the agency and their Lettings Client Manager Mr. Sirus Kayedi. He was very friendly, attentive and helped me to find a suitable property. The service was great.
Hi Mr Khorami, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
5/5
Googleexcellent service - very close follow through and cheerful, engaging and professional. Particular praise for Ella who handled the sale with sassy professionalism, was smart and always on the ball
Thank you Nicola for this wonderful review. We are so pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
5/5
GoogleJordan has being so promptly and consistent throughout the process and I am happy to recommend to everyone who needs a place to just contact chancellors east Oxford.
Thank you Beatric for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
5/5
TrustpilotJonny's constant guidance throughout…
Jonny's constant guidance throughout has been a source of great comfort. He is knowledgeable, professional and extremely competent, not to say attentive and approachable. He is a model estate agent - sincere, supportive and conscientious.
Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Why use Chancellors? Chancellors estate and letting agents in East Oxford opened back in 1981 and can be found on the corner of Cowley Road and Divinity Road. Our highly motivated 11-strong in-branch team boast unrivalled knowledge of East Oxford property values and are always eager to answer any questions on buying, selling, letting or renting in the area. The wide range of sales and letting services available at our East Oxford branch include free, no-obligation market appraisals, an extensive portfolio of residential and commercial properties, land and new homes, property management support, and expert investment and market advice. Locations covered Cowley, Iffley, Iffley Village, New Hinksey, Littlemore and St Clements as well as many of the smaller areas in between for your perfect solution to find an Oxfordshire property.
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