Every review we hold for the Oxford office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotAn excellent agency offering high…
An excellent agency offering high quality service. Great communication prior to moving in and throughout the tenancy. I highly recommend Chancellor’s letting Dept especially Patrycja who provided great help in finding us an fantastic property.
NI · 26 May 2021
Agent replied
Thank you NI for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 4/5
GoogleJulian Dando was a joy to work with. My husband and I needed a flat for immediate occupancy, and Julian was quite mindful of our desire to move quickly. He was very fast to respond to my initial inquiry about a property, scheduled a viewing the same day, and we had an application submitted a day later. He also was accessible for questions throughout the application process, and was very patient with us.
Laura · 29 July 2019
★★★★★ 1/5
GoogleHad a terrible experience with Chancellor's. The costumer service and organisation was terrible. Not to mention the flat was left in a extremely bad way when we moved in! Would advise people not to use their services. Disappointed is an understatement!
Freya · 29 July 2019
Agent replied
Hi Freya, thank you for taking the time to get in touch, we are disappointed to read of your concerns. So that we can investigate this, please could you contact us via customercare@chancellors.co.uk with the details? Many thanks.
★★★★★ 5/5
TrustpilotGreat Service!
Great Service!
I would like to say Thank you to Miss Felicity Bramall for helping us to rent this lovely apartment. She is very helpful and quick response all the time!
Best wishes,
Cedric Lau
Mr · 19 May 2021
Agent replied
Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 5/5
TrustpilotA big thank you to Karen Taylor of…
A big thank you to Karen Taylor of Chancellors for all her help and support throughout our very "rocky" Selling/Buying process. She kept in touch, was supportive and upbeat throughout and true to her word.
Val · 13 May 2021
Agent replied
Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 5/5
TrustpilotMegan
I want to give a big shoutout to Megan. She very kindly showed myself and my mother the house that we are going to let. Megan briefed back everything we asked and was super helpful.
Asim · 11 May 2021
Agent replied
Thank you for leaving us this great review Asim, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
★★★★★ 5/5
FacebookTom From chipping Norton was easy to deal with, friendly and most of all not pushy!!!! He helped us along the way and made it a lot easier to go through the moving process. Would recommend Tom as well as other members of staff!
Holly · 5 December 2016
Agent replied
Thank you Holly!
★★★★★ 5/5
GoogleJordan was amazingly helpful on our search for a property. He went above and beyond for us to try and help us find a good home. Highly recommend.
Clair · 17 June 2022
Agent replied
Thank you for leaving us this great review Clair, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
★★★★★ 5/5
TrustpilotThe best estate agent
Mr. Payne is the best estate agent I came across in Surrey.
His communication skills and manners are excellent, but what makes Roy stand out the most is his friendliness and that he cares about his customers. I feel with many other estate agents that I am only a number on their list. With Roy it is certainly not the case, you are getting an outstanding service!
Dora · 24 April 2021
★★★★★ 5/5
TrustpilotI spoke to Liane today and she was very…
I spoke to Liane today and she was very helpful and took her time, explaining everything about 3 different properties I was enquiring about. She was very kind and very helpful, I highly recommend Chancellors!
Caroline · 23 April 2021
Agent replied
Thank you for leaving us this great review Caroline, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
★★★★★ 5/5
TrustpilotVery Helpful
I've never rented a house before, but thanks to Helen's help I quickly found the perfect house and the application process went smoothly. They answered every question I had in a clear and informative way.
Irene · 20 April 2021
Agent replied
Hi Irene, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
★★★★★ 5/5
TrustpilotA phone call
Spoke to Arun today and he gave an excellent first impression of the branch. He was friendly, courteous, helpful and above all understanding. His tone of voice put me completely at ease from the start!
EW · 15 April 2021
Agent replied
Thank you EW for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 5/5
TrustpilotI have registered with chancellors…
I have registered with chancellors looking for a house to rent. Caitlin has been so lovely giving me regular calls to see if I'm still looking and letting me know if anything is coming up
Miss · 8 April 2021
Agent replied
Thank you for leaving us this great review Miss Powici, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
★★★★★ 5/5
TrustpilotThanks Chancellors and Charlotte Noel
Many thanks to Charlotte Noel for grasping an on-going issue and resolving it.
Charlotte was positive, communicated well, came up with some good options and helped find a sensible and timely solution. Well done.
Andre · 14 June 2021
Agent replied
Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 5/5
GoogleHad a great experience with Tilly Saxton! We booked a tour 2 days after requesting one, had a great time, and quickly signed a lease that evening. Very kind and efficient!
Ben · 20 March 2025
Agent replied · 20 March 2026
Thank you Ben for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 5/5
TrustpilotRecommendable Agent
Raychel is very nice and helpful. I am much appreciated of her quick response and responsible manner. I have very good experience of renting property here and will sure recommend Chancellors to my friends.
Mr · 7 June 2021
Agent replied
Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 5/5
TrustpilotHelen is an excellent lettings…
Helen is an excellent lettings executive. She replys promptly and very helpful so I give her 5 stars, if more Hong Kongers ask me about renting or buying a house, I would recommend her.
Mrs · 4 June 2021
Agent replied
Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 5/5
TrustpilotGood experience
James has been extremely helpful with looking at properties to rent for myself and my partner. He has listened to our requirements and continues to help us on our search for the perfect property.
Miss · 3 June 2021
Agent replied
Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 5/5
GoogleChancellors have provided me with an excellent service in selling my house, going well over and above.
In particular, Emrah has sorted out many details in my absence such as reading the meters and arranging fo rthe return of a router. Jay kept everything updated on RightMove and Nicole Puckett kept me up to date with everything that was going on when I was waiting to exchange.
a great service- highly recommended.
Vivien · 29 July 2019
★★★★★ 5/5
GoogleMe and my girlfriend found Chancellors to be so helpful and friendly, they really broke the stereotype of Letting Agencies. Richard Chaudry and Julian Dando were very professional and keen to assist us in our search for a rental property. Wouldn't hesitate to recommend them to anyone looking to rent in Oxford. We were on a low budget and they tried really hard to find us something suitable and within our budget. Thank you very much!
Freddie · 1 January 2015
★★★★★ 5/5
TrustpilotSo helpful
Raychel was so, so helpful and informative. She was reassuring and supportive and professional at the same time. Really appreciated all her input and friendliness. A star! A good impression made of her branch.
Jessica · 20 May 2021
Agent replied
Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 5/5
Trustpilot5 Stars for George!
George was extremely helpful and polite (something you wouldnt find in most property advisors) so I am really happy with his customer service - 5 stars! He was able to answer all my queries.
Mrs · 19 May 2021
Agent replied
Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 5/5
TrustpilotFirst time buyer.
Very impressed with the service from start to finish. Special thanks to Douglas Child who was always polite, professional and incredibly quick at responding to any questions I had.
Excellent communication throughout. Highly recommend.
Ryan · 13 May 2021
Agent replied
Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 5/5
TrustpilotHelpful and responsive
Nicholas was extremely helpful and very responsive to all of my rental questions. He helped me find a great flat in an efficient manner and I would be glad to work with him again.
Mr · 13 May 2021
Agent replied
Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
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